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The most feared project in the ecosystem: the re-architecture. Restarting from scratch. Doomsday. CJ & The Duke discuss their past encounters with these ServiceNow projects and provide pragmatic advice on where to start and how to cope. We'll discuss
- Does planning come first or second?
- The Human Roadblock: Not everyone is onboard
- Articulating pain and paradise
- What to do with old data
- Good practices: Ingress documents, process charters, dev standards, vendor standards
- New tools that help: Instance scan, roadmap, catalog builder
Special thanks to our sponsor, Dotwalk.io
Authentic, Authoritative, Unapologetic ServiceNow commentary by Cory "CJ" Wesley and Robert "The Duke" Fedoruk