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At Vercel, 91% of support volume is already resolved by an agent.
After spending a decade at Google and another at Stripe, Jeanne Grosser shares how AI is changing the way Vercel goes to market.
She also talks about the founder relationship as a “professional marriage,” what she looks for in a company she can stay at for a decade, and why she believes every pixel on the internet could eventually be built on Vercel.
Guest: Jeanne Grosser, COO of Vercel
Connect with Jeanne Grosser:
After spending a decade at Google and another at Stripe, Jeanne Grosser shares how AI is changing the way Vercel goes to market.
She also talks about the founder relationship as a “professional marriage,” what she looks for in a company she can stay at for a decade, and why she believes every pixel on the internet could eventually be built on Vercel.
Guest: Jeanne Grosser, COO of Vercel
Connect with Jeanne Grosser:
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Creators and Guests
What is Grit?
Grit explores what it takes to create, build, and scale world-class organizations. It features weekly episodes highlighting the leaders who are pushing their companies to make a difference. This series is hosted by Joubin Mirzadegan, go to market operating partner at Kleiner Perkins, a venture capital firm investing in history-making founders.