Overdue Advice: Cash Flow & Debt Collection Strategies to Grow Your Business

When you think about debt collection, you think about a phone call. There was a time when that was more or less true. It's 2020 and the telecom industry has shifted. Cord cutting means landlines aren't as available as they used to be, and there's no phone book for mobile phones. Text messaging have shifted when and where collectors can reach people.

Simon Howard is the Canadian Director of Canadian Operations for Illion, an Australian company with a suite of debt "receivables optimization solutions." Simon Howard explains how Illion's tools allow collection agencies merge email, text and phone communications, and even payments by text, for more efficient and successful debt recovery.

Show Notes

When you think about debt collection, you think about a phone call. There was a time when that was more or less true. It's 2020 and the telecom industry has shifted. Cord cutting means landlines aren't as available as they used to be, and there's no phone book for mobile phones. Text messaging have shifted when and where collectors can reach people. 

Simon Howard is the Canadian Director of Canadian Operations for Illion, an Australian company with a suite of debt "receivables optimization solutions." Simon Howard explains how Illion's tools allow collection agencies merge email, text and phone communications, and even payments by text, for more efficient and successful debt recovery.

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MetCredit Business Debt Recovery Calculator: https://www.metcredit.com/debt-recovery-calculator/ 

What is Overdue Advice: Cash Flow & Debt Collection Strategies to Grow Your Business?

Overdue Advice is the podcast about cash flow strategies to grow your business. Each episode covers an aspect of credit management and accounts receivable. "Legal Collections (and How to Avoid Going to Court)," "Debt Doesn't Die: Estate Collections," and "How Professional Collectors Recover More," are just a few areas covered with rare industry insights. There's no show like it!

Host Bryn Griffiths talks with guests including published authors, veteran collectors, accounts receivable trainers—and Brian Summerfelt, the CEO of MetCredit, North America's leader in ethical business debt collection, to examine all sides of debt recovery. Most importantly, you'll learn how to improve your business' cash flow—and put an end to bad debt forever.