5THWAVE - The Business of Coffee and Hospitality

The hospitality industry is experiencing one of the biggest staffing shortages in living memory. We covered the scale of the issue in a July 2021 episode and today, we’re returning to the topic to explore the solutions independent operators are trialling to attract and retain staff in the current climate.

Show Notes

The hospitality industry is experiencing one of the biggest staffing shortages in living memory. We covered the scale of the issue in a July 2021 episode and today, we’re returning to the topic to explore the solutions independent operators are trialling to attract and retain staff in the current climate.

In this episode, we speak to small business owners from the UK and Europe and a tech-based recruitment start-up to hear how they are tackling this issue.

Peter Dore-Smith, Founder of London’s iconic café brand Kaffeine, outlines his framework for hiring talent and ensuring staff are able to enjoy a good work life balance.

Marian Plajdicko, Owner of Berlin-based Happy Baristas, shares how he’s pivoted his recruitment strategy and new approaches for targeting potential employees.

Shelagh Ryan and Jo Mason, Co-founder and Operational Director, Lantana, discuss the new normal and improving working conditions for hospitality staff.

Karina Coen, Managing Director of Hospitality Operations at Stint, shares how her start-up company is helping hospitality businesses address staffing pain points and nurture their core team of skilled workers.

Read more from Peter Dore-Smith's blog 'Kaffeine Alumni: 12 Years of Legends' here.

Credits music: "Summer Blue" by Iris Lune for the Coffee Music Project

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What is 5THWAVE - The Business of Coffee and Hospitality?

A forward-thinking interview series examining the business of progressive coffee culture.

The 5THWAVE Podcast is hosted by Jeffrey Young, Editor-in-Chief of 5THWAVE magazine and Founder of Allegra Group.

Each episode features inspiring stories, business lessons, and thought leadership from the entrepreneurs and industry experts blazing trails to success across the world of coffee.

The podcast will delve into the detail of achieving operational excellence, get to grips with green coffee sourcing and seek out the very best of global coffee culture. We’ll also examine the future of e-commerce and coffee at home, the changing face of cafés and coffee shops, and how to hone winning HR strategies – plus much more.

Tune into the 5THWAVE Playlist on Spotify to listen to all the credits music featured the show: https://open.spotify.com/playlist/45goieo3qIN1xT9hSGnWeI

Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVEPodcast