What does it take to build a multi-purpose AI assistant from scratch—and get it working inside actual businesses? In this episode, Mat Giordano and Justin Ballen share the story behind AIDEN, a telecom-grade AI assistant they built for businesses and Managed Service Providers (MSPs). AIDEN isn’t a concept. It’s already in the market—answering calls, syncing with CRMs like Salesforce and Monday.com, integrating into Microsoft Teams, and handling complex voice and chat tasks 24/7.
🎤 In this episode, we cover:
🔧 How they built and launched AIDEN with no VC funding
💼 What it took to land paying clients early
🎤 The moment they let AIDEN speak live—unscripted—on the podcast
🧠 How AI that integrates with VoIP, CRMs, and Teams is changing how businesses operate
📈 How AIDEN helps companies increase efficiency without cutting staff
🚀 What it really takes to redefine artificial intelligence for business
🔹 Learn more: https://www.meetAIDEN.co
🤑 Want to Build a Podcast the Drives Business Results? Learn How Here 👉🏼 https://www.OnTheStacks.com
What is bcjr Podcast?
The bcjr Podcast equips entrepreneurs with the tools to leverage content creation, personal branding, and video podcasts to drive business growth. In every episode, Host and Top 20 Podcaster Bill Corcoran Jr. breaks down how to strategically create and use content to command attention and build undeniable authority in your industry.