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Pam discusses the unfortunate default language, i.e. "complacency" and "failure to pay attention", often used post event. Use of these terms indicate a lack of understanding of human performance principles and does not offer value in event analysis.
This podcast is presented by PROSAFE Solutions. We talk about the new view of safety, human performance, leadership, and culture improvement. Pam and Mike will have ongoing conversations about these topics as well as interviews with other safety professionals on the journey of continuous improvement and learning.