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Alan: Anyway,

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Mario: Yeah, now we are, so,

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Alan: Yeah.

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Mario: Yeah.

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Yeah, I've been doing a little
bit more marketing lately.

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You might have noticed.

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Yeah, not as much as I would
like to, but I have been putting

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a little more focus on that.

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I haven't been back to
the code base in a while.

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Yeah.

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I've been you know,
working on the website and.

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Alan: I mean, I, you know, so we
talked about before I think this.

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That you need to add right now.

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Is there everything that you've got it's,
it's workable as a product it's usable.

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It's billable.

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So, you know, I know that's always
a difficult, it's easier for

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somebody else to say that than
yourself I'm at the same situation.

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Right.

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It's like I could build these beta users,
but I still don't feel like I should,

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but even though I probably could right?

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Mario: Yeah.

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Yeah.

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Well, especially when these
kinds of issues pop up, it

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makes me feel uneasy about that.

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You know, I feel like
it's not quite solid.

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It's not really there because all
these little things can pop up.

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But I I'm getting ready to
go back to the code base and

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start working on the product.

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And I think I mentioned last
time that I'm trying to.

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Get into a routine where I spend
one week doing product development

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and one week doing marketing.

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And so for the past few weeks,
this, you know, I just thought of

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this recently, but for the past few
weeks I've been focusing on other

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things other than the product itself.

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So, you know, marketing stuff mainly

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.
Last week, my goal was to wrap that
up and this week start with, you

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know, getting back to the code base.

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But it didn't turn out that way
because I still had some lingering

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things tying up some loose ends.

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I was writing a blog post that I
just wanted to finish it and post it.

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And so I did that yesterday and today is.

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Alan: So, so the, I read
the, I read it in the.

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MegaMaker right.

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So you post it for comments.

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So that's really cool.

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I think that's that's a really
good start for the type of content

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you're going to want to '[publish.

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Right.

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It's almost like.

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I mean that that's, that's a good summary
post of like, here's some great tips

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for, you know, basically getting going.

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In fact, some of them, it might be nice
to all actually incorporate into your like

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session startup process rate, almost like,
you know, w whenever, when someone starts

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a session, it might be worth, you know,
just reminding, making sure that you've

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done these things, you know, turn on, do
not disturb, or, you know, maybe we're.

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You know, closing other browser
windows, if you got too many open,

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that kind of thing, just to like
give them a gentle nudge because I

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mean, I forget to, you know, hit the,
do not disturb thing all the time.

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Mario: Yeah, I do that too sometimes.

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Alan: So yeah, that potentially,
especially for guests, because I

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mean, if you're the one recording the
podcast yet, you know, all about it.

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Right.

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You know, you  in theory, if someone's
not as used to doing it, then yeah.

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Just kind of giving them a gentle
nudge to let you know, maybe it's worth

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rebooting before you start recording,
just to make things go smoother or,

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you know, close, close your other
browser, windows, something like that.

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Mario: Yeah.

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And even for experienced podcasters
sometimes you're just in a hurry, I've

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gotten, I've had conversations with
podcasters where they say, you know, yeah.

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Sometimes I'm just in a hurry you know,
running from one thing to another to

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the next and I, you know, finally get
to getting ready to record and I forget

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to, you know, do something I forget
to hit record or something like that.

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Alan: I mean, this is one of the, the
really nice things about Fusioncast

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though using browser recording.

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Anyway, is it minimizes the amount
of stuff you have to remember to do?

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Anyway?

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I mean, having, you know, done recordings,
even just a simple  recordings is

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just, there's a lot to remember
unless you're doing it everyday.

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Right.

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It's so knowing that.

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You've got a load of those things taken
care of, just making sure that it's

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recording there's backups there's you
know, double ended recordings, it's

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split it's that that's all taken care of.

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So you can focus on your
actual conversation.

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Right.

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So that, that's where I think was
like, nudges, just as you start the

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call, like, ah, just make sure, you
know, remember these things even.

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You know, just making sure that
the microphone is in a good

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position and that kind of thing.

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It might be just a nice little reminder
as part of the the call stop for.

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Mario: Yeah.

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Yeah, that's a good suggestion.

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I'll look into that for sure.

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Alan: I mean, I've been I think I
mentioned last time, you know, I've

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been looking at this effectively,
the onboarding I know people

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really don't like that word.

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I'm kind of impartial to.

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And there's always someone and she's
like, I hate this word so much.

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It's I can feel that a little bit.

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But just that the process of winning
someone overall convincing them,

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you know, what to do or why they
should be doing this is really hard.

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So I've been experimenting with a
few different ways that, that seem

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okay to me and not too intrusive.

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You know, like I've been playing with
these, you know, the guided tour.

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little pop-up windows.

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And I'm, I'm not convinced.

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I mean, I always that they are knowing me,
but I know they helpful to some people.

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So I'm like, eh, it's kinda just solve it
with just, you know, a modal that kind of

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welcomes you and gives you an explanation
what to do and hope that you can figure

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out the rest or do I, you know, put
little pointy arrows to everything on the

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screen and guide them through the process.

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So I might end up trying a few
different things, but I guess the.

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Shock for this was that, that
software to do this as in that

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there's a million and one guided tour.

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I forgot what they call it,
a digital adoption platform,

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something there there's a term that
I discovered that I didn't know.

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It's really expensive or at least
bootstrapper's  point of view Like the,

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the, the average normal price for them.

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It's like, you know, $250 $300 a month.

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And I'm like, wait, wait, what?

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Mario: Wow.

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Alan: Yeah.

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I mean, I found one help here.

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That is like 60 or 50 or 60.

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And that it's it's obviously not as
feature rich is obviously a smaller

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company, but even that that's by far the
cheapest one I can find Intercom has a

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And new as it start up kind of thing.

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And it's like, oh, it's only
$75 a month for the first year.

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And of course, then it goes
up to $350 $400, $500 a month.

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And so even though it's like, do
I want to get dependent on that?

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And then realize I've
got to pay $500 a month.

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I'm like, oh really?

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So the going with just a simple, put a
few modals up and tell you what to do

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is it's nice from a cost perspective.

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And not, I realize starting to
rely on another external service

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that Yeah, it's one, expensive.

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And two, just another thing to,
to rely on is probably what I'm

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going to do at least at first

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Mario: And another layer of complexity,
because now it's some integration that

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you have to, you know, take care of.

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Alan: it's another JavaScript file to
throw in the ever growing list of things.

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Well, I've actually removed the
feedback button thing I had.

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So I was using a service
called feedback fish.

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Mario: Yeah, remember that

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Alan: Yeah, and it's nice.

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I like it.

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There's no, I've got no issues with
it, but people just aren't using it.

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So, and I needed the space.

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I saw I'd probably put it
back as something else in

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another dropdown or something.

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But it, I th the only people
who used it were people.

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Could've just emailed me anyway that
people I know, and there will people

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I hoped would use it as in customers.

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I don't know.

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And, you know, have a it don't
have a relationship with me anyway.

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Just actually didn't use it.

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They're the people who emailed me
about it rather than the friends that

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are using it, use the button, which
is the opposite of what I expected.

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So I'm like, oh, okay.

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I'll probably put it back, but I
removed it for the moment anyway.

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Mario: Yeah.

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Yeah.

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Yeah.

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Alan: What other marketing efforts.

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Have you been up to?

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Mario: Well actually these past two weeks,
haven't been, like I was saying haven't

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been as productive as I wanted them to.

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be.

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Just because of other things going
on, you know, with work and just

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haven't been able to find enough time
to work on Fusioncast related items.

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So just managed to get those, you
know to write that blog post and,

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you know, post on Twitter here
and there and interact with people

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more, get out there a little more.

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Also part of these past two weeks besides
that in the back of my mind, I've been

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thinking about this main issue that I
need to resolve that recording issue

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that, I've been having with Fusioncast.

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So I've been, thinking about it
and, you know, doing some research

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here and there trying to brainstorm.

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How I can go about it
to, to fix that problem.

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Alan: I mean, I guess that's, that's
your, probably your biggest engineering

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challenge right now is making sure
that this is resolved for good.

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Right?

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So it might be worth just yes.

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Spending the next engineering chunk
of time, rather than the marketing

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chunk of time of just like that.

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That's the thing to fix.

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Right?

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I mean, everything else is pretty
much, you know, there's this endless,

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like everything can be improved.

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Right.

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But everything else is fine.

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But if that isn't a hundred percent
reliable, then that's a problem.

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Right.

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Mario: That's an issue.

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Exactly.

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And that's why it's been in the
back of my mind, but it kind of

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slowed me down in in trying to focus
on the market and the marketing stuff.

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During that time that I
was supposed to be focused.

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Oh, that was supposed to
be dedicated to marketing.

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You know, I've been thinking
about this and then kind of like

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gravitating towards that and how am
I going to fix it and brainstorming.

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And so it wasn't like the best
situation, you know, that mental

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model wasn't really the best.

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So,

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Alan: get this thing fixed and
then you can focus all of your

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attention next time on that.

00:09:33.707 --> 00:09:33.947
Right.

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Mario: Exactly.

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yeah.

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Alan: I do like the idea, like the
video you put on your homepage.

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So I like, like the redesign,
the, the video that's cool.

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Mario: oh, cool.

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Thanks.

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Alan: I, I do like video explainers
and walkthroughs and much more

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so than just, you know, an
animation and advertising marketing

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animation is like, no, it's again.

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Puts that, the name, that person there
just an obvious, this is what the

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product is and this is how it works.

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I like that.

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And I'm, I'm going to record another
one for my onboarding kind of thing.

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So that's just because the product.

00:10:06.505 --> 00:10:09.745
Changed enough that it's not
entirely like that anymore.

00:10:09.755 --> 00:10:11.575
It's not a hundred percent
the same screen anymore.

00:10:11.725 --> 00:10:13.855
And I just think I can do a
better version of that now.

00:10:13.855 --> 00:10:17.678
So I'm going to try and record that
this well, I will record that this week.

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There's no try.

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Mario: There you go.

00:10:21.378 --> 00:10:21.858
Yeah.

00:10:22.518 --> 00:10:26.088
And it's, it takes, It takes
a long, a long time to get, to

00:10:26.138 --> 00:10:27.938
Alan: a surprisingly
amount of time, right?

00:10:27.938 --> 00:10:31.058
Just to do something simple, like,
you know, a 30 second or a one minute

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video is like, it's a lot of work.

00:10:33.728 --> 00:10:34.238
Mario: Yeah.

00:10:34.268 --> 00:10:34.598
Yeah.

00:10:34.598 --> 00:10:38.408
We had to do it over and over and
over and tried different things.

00:10:38.408 --> 00:10:43.448
And when we thought it was done and it was
working, then we thought it was something

00:10:43.448 --> 00:10:46.298
else wasn't working and did it again.

00:10:46.298 --> 00:10:48.428
And then editing took forever too.

00:10:48.878 --> 00:10:51.418
So, but It turned out good.

00:10:51.518 --> 00:10:53.398
I'm I'm my worst critic.

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I'm never satisfied with anything I do.

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So, so,

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Alan: know.

00:10:57.838 --> 00:10:58.288
Mario: you know.

00:10:59.818 --> 00:11:02.128
so to me it's like it's, it's good enough.

00:11:02.128 --> 00:11:05.751
just put it out there and but I I've
gotten pretty good feedback about it.

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Alan: Cool.

00:11:06.685 --> 00:11:07.105
excellent.

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No, I mean, it's a, I say it's whole
aisle feels like it's coming together.

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It's I think at some point you're
going to have to almost do.

00:11:14.501 --> 00:11:21.371
I don't want to say a launch because
it's, it's hard launch is not easy

00:11:21.491 --> 00:11:23.261
or feasible to do on your own.

00:11:23.561 --> 00:11:28.661
Not, not very manageable anyway, but yeah,
you're, you almost need a kind of like a

00:11:28.751 --> 00:11:33.696
deadline or some some moment in time when
you can say, okay, it's, it's actually

00:11:33.876 --> 00:11:36.336
live and you know, there's nothing.

00:11:38.031 --> 00:11:41.551
There's no hesitation in
giving people a signup URL.

00:11:41.571 --> 00:11:41.781
Right.

00:11:42.741 --> 00:11:47.121
I guess that's the thing, which for me
is like, it feels like, it feels like

00:11:47.121 --> 00:11:51.231
it's forever getting further away, even
though in theory, it's getting closer.

00:11:51.231 --> 00:11:55.511
It just feels like that the amount
of stuff I need to do to, to

00:11:55.521 --> 00:11:59.361
be comfortable doing that feels
like it's it's ever increasing.

00:11:59.361 --> 00:11:59.571
Right.

00:11:59.601 --> 00:12:01.251
Even though realistically is not.

00:12:01.350 --> 00:12:04.770
I think there's the, it's the
confidence thing again, isn't it.

00:12:04.770 --> 00:12:05.070
Right.

00:12:05.250 --> 00:12:05.520
It's.

00:12:06.495 --> 00:12:11.985
It's knowing that, okay, it's not mine
anymore in terms of, you know, there's not

00:12:11.985 --> 00:12:16.384
a wall that I let you in one at a time,
it's like, no, just climb over the wall.

00:12:16.384 --> 00:12:16.984
If you feel like

00:12:17.929 --> 00:12:18.359
Mario: Yeah.

00:12:18.814 --> 00:12:20.434
Alan: a, it's a scary moment.

00:12:20.434 --> 00:12:25.172
And it does feel that I've got
to hit that soon or else I'm

00:12:25.172 --> 00:12:26.282
going to go a little bit crazy.

00:12:27.062 --> 00:12:27.392
Right?

00:12:29.117 --> 00:12:29.507
Mario: yeah,

00:12:29.612 --> 00:12:30.092
Alan: feel the same.

00:12:30.887 --> 00:12:31.397
Mario: Yeah.

00:12:31.397 --> 00:12:33.838
And we risk hitting a burnout.

00:12:33.868 --> 00:12:38.384
You know if, if we don't make
significant progress and, and new

00:12:38.384 --> 00:12:43.214
things are happening, it feels like
you're just in the same spot and

00:12:43.214 --> 00:12:47.024
you're spinning wheels and wasting all
this energy and not getting anywhere.

00:12:47.131 --> 00:12:51.721
So Yeah, I totally get it, but Yeah.

00:12:51.721 --> 00:12:55.222
I don't really have much
much of an update on my end.

00:12:55.264 --> 00:12:57.904
I'm getting back to the code
base, starting tomorrow.

00:12:57.904 --> 00:13:01.234
My goal is to completely
eliminate the need for this

00:13:01.234 --> 00:13:03.124
recovery feature that I created.

00:13:03.184 --> 00:13:03.784
You know, right.

00:13:03.784 --> 00:13:07.469
Because if that's my target, then
that means you know, Fusioncast

00:13:07.489 --> 00:13:13.309
will handle every situation more
reliably, you know, even if the page

00:13:13.309 --> 00:13:15.349
is refreshed or whatever happens.

00:13:15.379 --> 00:13:18.829
Alan: So right now, if I, obviously,
if I go into, try to leave, it'll

00:13:18.829 --> 00:13:20.779
say no, wait until it's finished.

00:13:20.809 --> 00:13:24.554
Do you catch the tab or
window close as well?

00:13:24.554 --> 00:13:26.038
Will it stop me from closing the window?

00:13:26.463 --> 00:13:27.973
Mario: It won't,  do anything.

00:13:27.973 --> 00:13:32.083
It'll, you'll be able to close the
window or the tab or the browser,

00:13:32.113 --> 00:13:38.383
you know, any time it won't stop you
because I tried doing that and what

00:13:38.383 --> 00:13:40.003
ends up happening for some reason.

00:13:40.123 --> 00:13:44.143
And I may revisit this, but
what ends up happening is the

00:13:44.239 --> 00:13:44.599
camera.

00:13:45.434 --> 00:13:47.684
Signal is interrupted for some

00:13:47.818 --> 00:13:51.848
It's not, it's not a
clean, way of handling it.

00:13:51.908 --> 00:13:55.538
At least the way I tried it, I
tried all different ways and I

00:13:55.568 --> 00:13:59.068
couldn't get it to pop the message
that you normally get without that.

00:13:59.419 --> 00:14:03.249
Interrupting the communication or
what's going on, the camera would

00:14:03.789 --> 00:14:07.774
disappear or some weird thing would
happen and I just couldn't get it.

00:14:07.774 --> 00:14:09.134
So I might, revisit that, but

00:14:09.134 --> 00:14:09.823
Alan: you might, you might,

00:14:09.883 --> 00:14:10.543
Mario: the challenges.

00:14:10.903 --> 00:14:11.233
Alan: You might.

00:14:11.233 --> 00:14:14.902
So you might require the The
recovery mode just for that case.

00:14:14.902 --> 00:14:15.142
Right.

00:14:15.142 --> 00:14:19.312
And if somebody does close the
browser and there is a hanging a

00:14:19.342 --> 00:14:23.962
bit of upload left, then you know
that you might need it for that.

00:14:23.962 --> 00:14:25.672
But hopefully that's the only case.

00:14:25.672 --> 00:14:25.912
Right?

00:14:26.062 --> 00:14:29.452
Or do you just kind of say, well,
you lost that, that's it finish

00:14:29.462 --> 00:14:31.372
the file and that's the problem.

00:14:31.842 --> 00:14:32.382
Mario: Yeah.

00:14:32.412 --> 00:14:32.862
Yeah.

00:14:32.892 --> 00:14:36.972
See, the thing is if only a few
seconds are lost at the end,

00:14:36.972 --> 00:14:38.172
I don't think it's a big deal.

00:14:38.532 --> 00:14:39.432
I think.

00:14:39.462 --> 00:14:45.432
Well, you know, it's, it could be handled
that way and not be a major issue.

00:14:45.521 --> 00:14:46.841
But Yeah.

00:14:46.901 --> 00:14:53.005
it's it's, it's a, it's a tough problem
to solve, at least with what I have

00:14:53.005 --> 00:14:57.171
what I know the way, the way you know,
engineering, this thing it's a tough

00:14:57.201 --> 00:15:01.426
problem to solve and I don't know
how other services have handled it.

00:15:01.726 --> 00:15:06.376
Some claim that it's not an issue
for them, but I don't really

00:15:06.376 --> 00:15:07.696
know because I don't use them.

00:15:07.790 --> 00:15:08.310
So.

00:15:08.310 --> 00:15:11.813
I just need to figure it
out my own way to do it.

00:15:12.258 --> 00:15:12.468
Alan: Yeah.

00:15:13.253 --> 00:15:13.793
Interesting.

00:15:14.243 --> 00:15:18.468
Yeah, that's a it, cause as you say,
if it's only a case of oh, you lost

00:15:18.498 --> 00:15:22.428
the last 10 seconds because everything
else up until then was uploaded.

00:15:22.428 --> 00:15:23.698
Cause you're constantly uploading.

00:15:23.718 --> 00:15:23.988
Right.

00:15:24.288 --> 00:15:26.028
Then, Hey, you know,
well, that's your fault.

00:15:26.028 --> 00:15:27.648
You closed the browser too too quick.

00:15:28.248 --> 00:15:28.728
Mario: Yeah.

00:15:29.328 --> 00:15:32.448
Alan: but yeah, if it's, if it's
significantly more like it's, if it's a

00:15:32.448 --> 00:15:34.698
few minutes, then that's, that's not good.

00:15:34.728 --> 00:15:34.998
Right.

00:15:35.243 --> 00:15:35.513
Mario: Yeah,

00:15:36.233 --> 00:15:39.683
Alan: And again, because you won't,
as the recorder, you won't have

00:15:39.683 --> 00:15:41.333
control over what the guest does.

00:15:41.333 --> 00:15:41.603
Right.

00:15:41.653 --> 00:15:47.276
But at the same time, removing that
whole entire leg of the, of the process

00:15:47.276 --> 00:15:48.716
and saying, well, there, that's just it.

00:15:48.746 --> 00:15:51.806
Once they've closed the browser, the
session ends and it's, you know, well,

00:15:51.816 --> 00:15:56.846
you've got what you've got it removes
complexity on your end and it removes

00:15:57.236 --> 00:16:01.556
instructions and a whole, well, you
know, you need to go and do this.

00:16:01.556 --> 00:16:02.816
It's just like, it's all gone.

00:16:02.816 --> 00:16:03.056
Right.

00:16:03.056 --> 00:16:03.356
So.

00:16:04.026 --> 00:16:04.656
Mario: Exactly.

00:16:04.861 --> 00:16:06.981
Alan: There's a big yeah,
that's a nice thing to do.

00:16:07.131 --> 00:16:12.141
And just say, well, don't close
the browser, really press leave

00:16:12.141 --> 00:16:14.541
and let the session finish
before you close your browser.

00:16:14.601 --> 00:16:15.749
That's that's your problem.

00:16:15.779 --> 00:16:21.831
So, Hmm that's I think this is one of
the I, I think this also is something

00:16:21.831 --> 00:16:27.803
I feel is It's more difficult as
a solo small team is you, you want

00:16:27.803 --> 00:16:31.973
to almost like, please everybody,
you want to catch all of the cases

00:16:31.973 --> 00:16:33.863
you want to make everybody happy.

00:16:33.863 --> 00:16:34.133
Right.

00:16:34.133 --> 00:16:37.523
Whereas I know if I was
making that decision.

00:16:37.552 --> 00:16:41.482
You know, we were a company and there was,
you know, lots of us building a product.

00:16:41.842 --> 00:16:43.642
And somebody came to me with that feature.

00:16:43.702 --> 00:16:46.312
I'd be like, that's low that's.

00:16:46.402 --> 00:16:48.142
We know that's not going to stop shipping.

00:16:48.142 --> 00:16:48.352
Right.

00:16:48.922 --> 00:16:51.472
That's not going to stop a shift when
we put up a thing to say, that's it.

00:16:51.712 --> 00:16:56.530
But when it's your own, you really do feel
like a a much more responsibility then.

00:16:57.295 --> 00:16:59.245
And I it's eats.

00:16:59.275 --> 00:17:03.344
That's a really hard
thing to to get through.

00:17:03.387 --> 00:17:06.987
The thinking process is you really
do feel like, I mean, I hit this all

00:17:06.987 --> 00:17:08.277
the time with, with DotPlan, right?

00:17:09.372 --> 00:17:13.812
There's features that I'm building that
I'm like, if I was building this for a

00:17:13.812 --> 00:17:19.602
company, I just would deprioritize and
say, it's not a priority for this release.

00:17:20.322 --> 00:17:22.632
I would literally put a line
through it and say, you know what?

00:17:22.632 --> 00:17:23.502
We're not tackling that yet.

00:17:23.712 --> 00:17:28.722
Whereas I do feel right now, it's
very difficult to say to in your mind,

00:17:28.752 --> 00:17:29.892
I'm not going to think about that.

00:17:29.982 --> 00:17:32.262
I'm just not a problem you want to.

00:17:33.267 --> 00:17:36.219
You feel much more I'm not sure
if the word responsibility,

00:17:36.219 --> 00:17:38.469
but you feel like this I'm

00:17:38.884 --> 00:17:39.674
Mario: Compelled to,

00:17:39.739 --> 00:17:39.969
Alan: yeah.

00:17:39.969 --> 00:17:40.339
Compelled.

00:17:40.379 --> 00:17:41.439
There you got that's it, yes.

00:17:41.584 --> 00:17:45.314
Mario: to make it a perfect or to
make it you know, really solid.

00:17:45.429 --> 00:17:45.789
Alan: yes.

00:17:46.269 --> 00:17:48.899
And I think that's also difficult
because I've never done.

00:17:49.869 --> 00:17:51.049
Product management.

00:17:51.049 --> 00:17:54.826
You know, I've done, you know,
technical, leading, that's fine.

00:17:54.826 --> 00:17:59.896
I can prioritize and organize a
technical team to make sure we build

00:17:59.896 --> 00:18:01.496
the things which need building.

00:18:01.519 --> 00:18:06.759
But making those product calls is
not something I've I've advised

00:18:06.759 --> 00:18:09.969
from a technical point of view,
but I've, that's never been my job.

00:18:10.209 --> 00:18:10.749
And.

00:18:12.234 --> 00:18:13.914
It's a really hard thing to learn.

00:18:14.484 --> 00:18:19.764
I think so I actually joined a there's
a product tank, Tokyo slack group that

00:18:19.779 --> 00:18:25.552
and it's for product managers which
I, I know it's that there, and I know

00:18:25.562 --> 00:18:29.422
the role exists and I know a little
bit about it, but I've never really.

00:18:30.742 --> 00:18:35.692
Thought about it as like a community that
discusses the challenges of their role.

00:18:35.692 --> 00:18:35.962
Right.

00:18:35.962 --> 00:18:37.072
So I'm like, okay.

00:18:37.072 --> 00:18:41.002
So I joined this, introduce myself, they
have meetups and all the rest, and they

00:18:41.002 --> 00:18:47.722
were excited to, you know, welcome a,
an engineer into their, into that group.

00:18:47.752 --> 00:18:52.012
They say, well, you know, we'd love to
hear your take on it as a, you know, as

00:18:52.012 --> 00:18:56.072
a founder, as an engineer, trying to Come
to terms with these, these challenges.

00:18:56.141 --> 00:18:59.951
So, you know, they, they actually
said, you know, would you be willing

00:18:59.951 --> 00:19:03.371
to, you know, talk did we talk
about this when things are back

00:19:03.371 --> 00:19:04.721
in that talking kind of sense?

00:19:04.721 --> 00:19:05.411
I'm like, well, okay.

00:19:05.441 --> 00:19:08.711
I was just saying, oh, so it was
interesting to see that, you know,

00:19:08.711 --> 00:19:12.311
they obviously have a different set
of challenges in getting engineering

00:19:12.311 --> 00:19:14.381
to do, almost do what they want,

00:19:15.291 --> 00:19:15.801
Mario: Yeah,

00:19:16.211 --> 00:19:19.121
Alan: it does feel like there's a,
you know, in the same way that, you

00:19:19.121 --> 00:19:20.921
know, design and engineering has a.

00:19:20.959 --> 00:19:22.208
Push pull relationship.

00:19:22.238 --> 00:19:25.448
I think product engineer or product
management and product engineering has

00:19:25.458 --> 00:19:27.643
a a different set of dynamics, right?

00:19:27.673 --> 00:19:31.873
That they both have different
priorities and goals, and you need

00:19:31.873 --> 00:19:34.543
somewhere to meet in the middle.

00:19:34.543 --> 00:19:34.753
And

00:19:34.753 --> 00:19:35.216
Mario: Yeah.

00:19:36.686 --> 00:19:37.436
Yeah, totally.

00:19:38.396 --> 00:19:39.296
Yeah, it is.

00:19:39.386 --> 00:19:40.016
It is.

00:19:40.706 --> 00:19:44.625
So I'm hoping to, you know,
figure it out at some point.

00:19:44.652 --> 00:19:49.218
I just need to spend more time and
try different things and I have

00:19:49.218 --> 00:19:51.267
some ideas of how to go about it.

00:19:52.187 --> 00:19:54.157
I have to try it out and see how it goes.

00:19:55.622 --> 00:19:59.252
Alan: That's all get that work
in that's that's the challenge.

00:19:59.282 --> 00:20:00.602
That's your task

00:20:02.107 --> 00:20:02.527
Mario: yup.

00:20:02.612 --> 00:20:03.962
Alan: No ifs or buts,
just got to get it done

00:20:04.957 --> 00:20:05.347
Mario: yeah.

00:20:05.677 --> 00:20:06.427
Eventually

00:20:06.442 --> 00:20:07.492
Alan: I mean, it must be frustrating.

00:20:07.512 --> 00:20:10.882
I mean, it's obviously frustrating
for you because there's, as I said,

00:20:10.882 --> 00:20:16.402
that's the, from my perspective, that's
the barrier now for you to launch

00:20:16.432 --> 00:20:18.545
everything else is a is a technicality.

00:20:18.545 --> 00:20:23.135
It's, you know, this there's nothing else,
but at the same time, I can understand

00:20:23.135 --> 00:20:28.175
you, you know, your hesitancy to, to
want to bring on anyone else until

00:20:28.175 --> 00:20:31.745
you know, this is solid and reliable.

00:20:32.545 --> 00:20:32.935
Mario: Yeah.

00:20:32.995 --> 00:20:33.235
Yeah.

00:20:33.235 --> 00:20:35.745
The way I see it, it's the
core part of the product

00:20:36.065 --> 00:20:36.720
Alan: This is what it

00:20:36.720 --> 00:20:37.050
does.

00:20:37.325 --> 00:20:38.635
Mario: it's, it's what it does.

00:20:38.635 --> 00:20:42.565
So it needs to be more solid
than it than it is now.

00:20:42.565 --> 00:20:44.125
It is pretty good right now.

00:20:44.125 --> 00:20:44.905
It works.

00:20:44.905 --> 00:20:47.174
It, you know if it's used.

00:20:48.084 --> 00:20:49.344
Properly right.

00:20:49.437 --> 00:20:50.457
Quote, unquote properly.

00:20:50.457 --> 00:20:56.073
If it's, if it's used within the you
know, the, the normal use cases, it

00:20:56.073 --> 00:21:01.593
works really well, but once, you know,
if we get it out into those outliers,

00:21:01.818 --> 00:21:03.378
Alan: That'd be me then I'm the outlier.

00:21:03.828 --> 00:21:04.398
Basically.

00:21:04.398 --> 00:21:05.808
There's only ever happens with me, right?

00:21:06.953 --> 00:21:07.223
Mario: yeah,

00:21:07.908 --> 00:21:08.178
Alan: Yeah.

00:21:08.963 --> 00:21:09.263
Mario: Yeah.

00:21:09.318 --> 00:21:11.498
Alan: I'm not saying it's your fault
Alan, but it's your fault, right?

00:21:11.498 --> 00:21:11.588
Mario: no.

00:21:11.738 --> 00:21:14.968
Alan: I take full responsibility.

00:21:17.473 --> 00:21:18.343
Mario: Well, we'll see.

00:21:18.408 --> 00:21:19.848
I think it'll, be fine.

00:21:19.848 --> 00:21:20.608
I'll figure it out.

00:21:20.698 --> 00:21:22.468
I have to tell myself that I'll figure it

00:21:22.468 --> 00:21:26.501
Alan: Oh you will well, I, I mean, you
you've solved so many of the challenges to

00:21:26.501 --> 00:21:28.571
get this working as smoothly as it does.

00:21:28.571 --> 00:21:30.581
This is a, it is an edge case.

00:21:30.611 --> 00:21:36.234
And yeah, it's probably just something
to do with the way we're faffing around

00:21:36.234 --> 00:21:38.274
with setting up calls and, you know,

00:21:38.929 --> 00:21:39.319
Mario: Yeah.

00:21:39.386 --> 00:21:44.406
Alan: My browser issues and although I
say, so I switched out of this machine, so

00:21:45.126 --> 00:21:50.645
I I had a 16 inch I nine MacBook
pro thing with you know, lots

00:21:50.645 --> 00:21:51.845
of ramen and all the rest.

00:21:51.845 --> 00:21:55.115
So I've switched it to an M1 MacBook air.

00:21:55.127 --> 00:21:59.960
So our last recording that we did like
two weeks ago because I was having

00:21:59.960 --> 00:22:04.969
so much issues with it, overheating,
I It was just like going crazy.

00:22:04.969 --> 00:22:09.949
I couldn't run the, in the laptop monitor
and the, an external mantra at the same

00:22:09.949 --> 00:22:13.639
time, it would just like threatful to 800
megahertz and just like become unusable.

00:22:13.909 --> 00:22:15.377
So I had to choose one or the other.

00:22:15.405 --> 00:22:19.700
So I did our last call on battery
because I didn't have a charger around.

00:22:19.710 --> 00:22:23.600
I think I remember I had to end the call
at the end because I'd run out of battery.

00:22:23.600 --> 00:22:23.810
Right.

00:22:24.050 --> 00:22:29.210
So that used an entire charge of that
16 inch MacBook pro from hundred percent

00:22:29.210 --> 00:22:31.987
to zero in one hour and 10 minutes.

00:22:32.052 --> 00:22:40.674
So now I'm on this M1 with like basically
no fan and everything, and it's just

00:22:41.304 --> 00:22:42.894
smooth as can be it's.

00:22:42.894 --> 00:22:44.334
Mario: and it's 99%.

00:22:44.554 --> 00:22:45.154
Alan: Pretty much.

00:22:45.154 --> 00:22:45.454
Yeah.

00:22:45.484 --> 00:22:46.204
It's nothing.

00:22:46.234 --> 00:22:48.004
No, no issues whatsoever.

00:22:48.004 --> 00:22:48.943
So yeah,

00:22:50.013 --> 00:22:50.223
Mario: yeah,

00:22:50.223 --> 00:22:51.973
I've heard great things about the M1

00:22:52.303 --> 00:22:54.593
Alan: I mean, the crazy thing
is it's, you know, it was half

00:22:54.593 --> 00:22:56.483
the price literally as well, so

00:22:56.621 --> 00:22:57.101
Mario: Nice.

00:22:59.931 --> 00:23:02.691
Alan: so yeah, I, I, I'm still
trying to get used to the small

00:23:02.691 --> 00:23:05.667
screen, but you know, I can do that.

00:23:06.842 --> 00:23:08.102
Mario: But you, you can connect it

00:23:08.337 --> 00:23:08.507
Alan: Yeah.

00:23:08.507 --> 00:23:08.667
Yeah.

00:23:08.667 --> 00:23:08.997
I've got it

00:23:09.152 --> 00:23:09.322
Mario: right?

00:23:09.332 --> 00:23:09.602
Large

00:23:09.657 --> 00:23:09.927
Alan: screen.

00:23:09.927 --> 00:23:10.347
as well as

00:23:10.352 --> 00:23:10.742
Mario: Yeah.

00:23:10.862 --> 00:23:11.162
Yeah.

00:23:11.997 --> 00:23:14.247
Alan: every time I look at it,
I'm like, Ooh, this screen is

00:23:15.047 --> 00:23:16.227
That's literally the only thing.

00:23:16.227 --> 00:23:16.527
So

00:23:16.707 --> 00:23:17.337
everything else has.

00:23:18.242 --> 00:23:18.432
Mario: Yeah.

00:23:18.482 --> 00:23:20.072
it's just you're you you're
used to the other one

00:23:20.072 --> 00:23:20.682
Alan: Yeah, exactly.

00:23:22.137 --> 00:23:22.317
Yeah.

00:23:22.317 --> 00:23:25.107
So that, that actually slowed me
down development wise a little bit

00:23:25.107 --> 00:23:28.767
as well, because just switching
to a new machine takes time.

00:23:28.767 --> 00:23:29.007
Right.

00:23:29.051 --> 00:23:30.038
Mario: I hate doing that.

00:23:30.038 --> 00:23:33.278
It takes forever to get it back
to where you want it to be.

00:23:33.333 --> 00:23:35.313
Alan: Better than it
used to be with iCloud.

00:23:35.313 --> 00:23:38.733
And, you know, obviously
everything is in GitHub now.

00:23:38.746 --> 00:23:43.126
You know, it's, it's either an iCloud
or it's in get hub and, but, you

00:23:43.126 --> 00:23:46.516
know, obviously things don't always
go quite as smoothly as you hope.

00:23:47.171 --> 00:23:47.681
Mario: yeah.

00:23:47.731 --> 00:23:47.861
Yeah.

00:23:48.136 --> 00:23:52.786
Alan: So that, that actually slow me down
a little bit, but at the same time, say.

00:23:54.211 --> 00:23:58.683
I've been trying to solve this not
solve, but improve this onboarding thing.

00:23:58.709 --> 00:24:01.469
And so the, the solution I've
come up with, I, I played around

00:24:01.469 --> 00:24:02.849
with a bunch of these tools.

00:24:02.849 --> 00:24:03.789
I tried Intercom.

00:24:03.839 --> 00:24:04.959
I tried Helppier.

00:24:05.009 --> 00:24:06.764
I tried I think three or four of them.

00:24:06.786 --> 00:24:09.186
They all Appcues was the
one, Appcues is nice.

00:24:09.186 --> 00:24:13.176
But again, it goes from zero to $250.

00:24:13.217 --> 00:24:15.972
Literally overnight, you
know, you go from What is it?

00:24:16.152 --> 00:24:16.752
I can't remember.

00:24:16.842 --> 00:24:21.876
They they have a limited number
of displays of the help the modals

00:24:21.876 --> 00:24:23.226
or the guided tour you can do?

00:24:23.274 --> 00:24:26.004
Depending on how many of those you've
view per month, and it's not a high

00:24:26.004 --> 00:24:29.244
number it goes from free plan to 250 plan.

00:24:29.247 --> 00:24:32.502
Literally if you go one over and I'm
like, I I don't want to commit to that.

00:24:32.502 --> 00:24:34.062
right now.

00:24:34.382 --> 00:24:37.722
Especially when I'm not sure that, you
know, it's, it's a lot of work to get

00:24:37.722 --> 00:24:40.662
that set up as well, you know, just
because I'd have to go through and,

00:24:40.692 --> 00:24:44.240
you know, all of these tools pretty
much work the same in terms of the like

00:24:44.450 --> 00:24:49.580
usually a Chrome extension that you, you
browse to your site to you enable it.

00:24:49.820 --> 00:24:51.470
And then you, you know, you set up a flow.

00:24:51.470 --> 00:24:52.400
So you say this element.

00:24:52.895 --> 00:24:54.935
It brings up this box and you
write the text for the box.

00:24:54.935 --> 00:24:56.615
And then when you click
this, it goes to another one.

00:24:56.615 --> 00:24:59.485
So you basically set up this whole
flow of of onboarding somebody

00:24:59.485 --> 00:25:02.035
through your product and then
they take them to this page.

00:25:02.035 --> 00:25:05.736
And so there's, it's a lot of work
to to actually get this set up.

00:25:05.766 --> 00:25:09.516
And it's a non-zero cost to change
either because each one you'd have

00:25:09.516 --> 00:25:12.906
to, you know, if you decided to change
from, you know, Appcues to Intercom,

00:25:13.116 --> 00:25:15.936
it'd have to go through the whole
process again, it's not just an import

00:25:15.985 --> 00:25:17.505
you know, you input your app cues.

00:25:17.735 --> 00:25:18.980
Onboarding to Intercom.

00:25:18.980 --> 00:25:22.340
You'd have to go through the whole
process and there's subtle differences

00:25:22.340 --> 00:25:26.060
in terms of, you know, some of them
can't do this type of button layout.

00:25:26.540 --> 00:25:31.974
So I spent a few hours trying those out
and came to the conclusion that this

00:25:31.974 --> 00:25:34.134
isn't what I should be doing right now.

00:25:34.210 --> 00:25:37.775
So I've just gone for what
I'm doing is putting up.

00:25:37.775 --> 00:25:41.906
So when you create an account, you get
a that there's two different paths.

00:25:42.756 --> 00:25:46.616
If you create an account and create
a workspace, you get one modal, which

00:25:46.616 --> 00:25:49.494
is basically explaining what to do.

00:25:49.563 --> 00:25:54.256
With the, the demonstration
video embedded in that modal.

00:25:54.256 --> 00:25:55.563
You can just close that and it's gone.

00:25:55.572 --> 00:25:59.874
Have it, I'm going to put like a help
button somewhere, which will re show that.

00:26:00.444 --> 00:26:02.934
And then when you go to the.

00:26:04.284 --> 00:26:08.454
Like the, the, the new check-in paste of
traits and new check-in, I've got, I'm

00:26:08.454 --> 00:26:09.834
coming up with a different model for that.

00:26:09.834 --> 00:26:13.764
So I'm writing that at the moment,
which is the previous one is telling

00:26:13.764 --> 00:26:18.364
you what the service does for
you and how you should use this.

00:26:18.364 --> 00:26:22.774
And then the check-in page modal basically
tells you what to do on that page.

00:26:23.324 --> 00:26:28.304
So this is where a guided tour with
the buttons would go if I committed

00:26:28.304 --> 00:26:29.594
to that, but I'm like, okay.

00:26:29.594 --> 00:26:31.964
In the meantime, in the short
term, I'm just going to put up a

00:26:31.994 --> 00:26:34.544
modal and tell you what to do and
hope that you can figure that out.

00:26:34.544 --> 00:26:35.744
It's not rocket science, right?

00:26:36.974 --> 00:26:39.314
So that's my free solution

00:26:39.614 --> 00:26:39.754
Mario: Right

00:26:40.604 --> 00:26:42.584
Alan: rather than committing to $250.

00:26:42.590 --> 00:26:45.763
And I'm hoping that just gets
past the barrier of people, you

00:26:45.763 --> 00:26:48.187
know, hitting that page and going
well, I don't know what to do.

00:26:48.207 --> 00:26:53.429
If it's a reasonably concise,
clear explanation then that that

00:26:53.429 --> 00:26:57.149
will hopefully let them at least
have the confidence to try it out.

00:26:57.979 --> 00:27:02.744
and then the other one, which I haven't
done yet is if you've been invited to

00:27:02.744 --> 00:27:06.481
the service from someone on your team
the person who created it or somebody

00:27:06.481 --> 00:27:11.368
else Pulling up a different introduction
modal I'll keep the same one for the

00:27:11.558 --> 00:27:13.138
check-in page, how to use the check-in.

00:27:13.173 --> 00:27:16.773
But for the welcome, I'm writing
a different modal, which is, you

00:27:16.773 --> 00:27:20.673
know, you've been invited to this
team and this is what you should do.

00:27:20.673 --> 00:27:22.923
So similar content,
but different contexts.

00:27:22.958 --> 00:27:26.426
Just because again at the moment
that th this is actually the.

00:27:27.351 --> 00:27:30.471
Path through the application
right now is if you're invited

00:27:30.471 --> 00:27:35.931
by somebody, because it literally
drops you in, go as there you go.

00:27:36.681 --> 00:27:41.601
And that's, it's, it's I wouldn't say
it's keeping me up at night, but it's

00:27:41.601 --> 00:27:43.911
really annoying me that this is so bad.

00:27:43.941 --> 00:27:49.308
So this is the, the one thing that
those three modals effectively I've

00:27:49.308 --> 00:27:50.538
got one and a half of them done.

00:27:50.568 --> 00:27:53.310
I need to write the third one
and improve the, the second one.

00:27:53.820 --> 00:27:55.470
And then that's my.

00:27:56.570 --> 00:27:58.970
That's my big push for this week.

00:27:59.030 --> 00:27:59.420
Really.

00:27:59.486 --> 00:28:03.566
I'm hoping to, my plan is I want to send
out some more invitations this weekend.

00:28:03.630 --> 00:28:08.400
And I feel that this is the thing
that I, I don't want to send out the

00:28:08.400 --> 00:28:13.380
invitations without this in there,
just because I'll hit the same.

00:28:13.470 --> 00:28:17.817
I don't think I'll learn anything new by
people going through the same process.

00:28:17.847 --> 00:28:23.097
I think I will learn something new by
having a better onboarding and then

00:28:23.427 --> 00:28:25.107
finding out how people respond to that.

00:28:25.107 --> 00:28:27.537
So that's my push for this week.

00:28:27.657 --> 00:28:29.457
That's my, I will get it done.

00:28:30.137 --> 00:28:30.577
Mario: Nice.

00:28:31.107 --> 00:28:31.517
Nice.

00:28:31.557 --> 00:28:32.077
You will

00:28:32.367 --> 00:28:36.005
Alan: how well I have I have a
clear, well, I mean the same as

00:28:36.335 --> 00:28:41.135
this, I have a million, my things
on my list that I really desperately

00:28:41.135 --> 00:28:43.035
a high number one priority.

00:28:43.099 --> 00:28:44.859
But again, I'm trying to
apply a little bit of.

00:28:45.619 --> 00:28:48.696
Product manager think and I'm
like, okay, what are these

00:28:48.696 --> 00:28:50.016
stopping me, Nana, none of that.

00:28:50.016 --> 00:28:51.216
None of these are this one.

00:28:51.576 --> 00:28:53.406
It's purely that the learning process.

00:28:53.406 --> 00:28:55.026
Again, I could send out the invitations.

00:28:55.026 --> 00:28:55.596
There's nothing.

00:28:55.656 --> 00:29:00.366
There's not nothing stopping me, but
I don't think I'd learn anything new.

00:29:00.786 --> 00:29:00.996
Sorry.

00:29:01.026 --> 00:29:02.166
Something just fell into my desk.

00:29:02.199 --> 00:29:06.441
Eh, so yeah, the so I could send
these out, but by getting this

00:29:06.441 --> 00:29:09.861
onboarding done, I definitely feel
I would learn something new from it.

00:29:09.861 --> 00:29:14.331
So that's my goal for this weekend,
well this week, this weekend.

00:29:14.821 --> 00:29:15.511
Mario: Nice.

00:29:15.541 --> 00:29:15.991
Nice.

00:29:16.021 --> 00:29:16.882
Sounds good.

00:29:16.882 --> 00:29:19.875
Wanting to ask back to those
modals that you're creating.

00:29:19.904 --> 00:29:23.004
Have you thought about
using video instead of text.

00:29:23.584 --> 00:29:23.894
Alan: Yes.

00:29:23.894 --> 00:29:24.214
Well,

00:29:24.449 --> 00:29:26.519
Mario: do like little screencasts there

00:29:26.519 --> 00:29:30.045
Alan: So actually that's what I'm doing
for the for the main welcome page.

00:29:30.135 --> 00:29:35.085
I was, so I was going to put like
the demo welcome video on that page.

00:29:35.825 --> 00:29:39.585
I'm thinking I'm going to not
do that and just say welcome to

00:29:39.585 --> 00:29:43.095
the service to give a little bit
more space for explanation there.

00:29:43.875 --> 00:29:47.672
And then when you go to the
create a check-in page which I'm

00:29:47.672 --> 00:29:49.042
renaming , it's currently called.

00:29:49.397 --> 00:29:50.837
My plans or Your plans.

00:29:50.840 --> 00:29:53.469
I'm changing that to create a check-in

00:29:54.399 --> 00:29:54.909
Mario: Okay.

00:29:55.209 --> 00:29:59.307
Alan: the word plan is it's just,
it's not working out in terms

00:29:59.307 --> 00:30:00.807
of people get confused by it.

00:30:00.807 --> 00:30:03.807
So I'm actually changing that
to just create a new check-in.

00:30:04.347 --> 00:30:05.967
I use, you know, check-in is the.

00:30:07.712 --> 00:30:10.082
The core thing that the whole
product is based around.

00:30:10.112 --> 00:30:12.122
So that should be the button, right.

00:30:12.152 --> 00:30:13.188
That's what you're creating.

00:30:13.234 --> 00:30:16.234
So when you go to the, create
a new check-in page, then I'm

00:30:16.234 --> 00:30:19.151
going to put a video explaining
how to use that page on there.

00:30:19.181 --> 00:30:21.281
That's that's my plan for that.

00:30:21.281 --> 00:30:24.135
So I have a little bit of text
and then a video doing that, the.

00:30:24.960 --> 00:30:28.230
One, actually, I guess
this isn't a problem.

00:30:28.327 --> 00:30:31.267
Because obviously I've got the Japanese
English pages to do, but all the

00:30:31.267 --> 00:30:36.577
people I intend to invite will be
in English for this, the next batch.

00:30:37.237 --> 00:30:39.727
So, and the I'm not going to pop this up.

00:30:39.757 --> 00:30:42.727
If you're already in an already
a member, this is only for new

00:30:43.327 --> 00:30:46.567
signups, so that won't actually
affect any of the existing users.

00:30:46.567 --> 00:30:46.867
So.

00:30:48.427 --> 00:30:49.707
So, so,

00:30:49.717 --> 00:30:54.847
yeah, cause I think the, the, that
that creates a new check-in pages.

00:30:54.941 --> 00:30:58.931
It's not complicated, but again,
it's, it seems to be the one that I've

00:30:58.931 --> 00:31:02.220
had the most response that I don't
know what I should do on this page.

00:31:02.220 --> 00:31:04.740
And so I actually got a redesign
in the works, but again,

00:31:04.740 --> 00:31:05.730
I don't want to rush that.

00:31:05.753 --> 00:31:06.343
It's good enough.

00:31:06.463 --> 00:31:08.353
It's it's usable right now.

00:31:08.383 --> 00:31:12.343
The one I'm working on is much better,
but I also don't want to rush that

00:31:12.343 --> 00:31:13.903
out before I feel it's it's ready.

00:31:13.903 --> 00:31:15.853
And also that would
confuse existing users.

00:31:15.853 --> 00:31:19.123
If I suddenly throw in a redesign
of a page without at least

00:31:19.333 --> 00:31:20.573
letting them know what's going

00:31:21.293 --> 00:31:22.373
Mario: Yeah, exactly.

00:31:22.403 --> 00:31:22.793
Yup.

00:31:22.853 --> 00:31:28.288
That's always a challenge keeping
in mind those existing users and

00:31:28.288 --> 00:31:28.754
Alan: this is

00:31:28.934 --> 00:31:33.644
Mario: you know, not undermine what, what,
what they're used to and what they yeah.

00:31:33.674 --> 00:31:34.284
What they like.

00:31:34.324 --> 00:31:37.871
Alan: I mean, this is it's also one of
the reasons I'm not, I mean, I think

00:31:37.871 --> 00:31:42.281
you're similarly and I don't want to
throw in too many uses right now or

00:31:42.281 --> 00:31:44.291
open the flood gates flood gates, right?

00:31:44.291 --> 00:31:44.411
Yeah.

00:31:45.371 --> 00:31:46.031
That's going to happen.

00:31:47.411 --> 00:31:49.468
The theoretical flood gates all, okay.

00:31:49.468 --> 00:31:51.888
It's anybody going to sign up please?

00:31:51.945 --> 00:31:52.425
Mario: Never know.

00:31:52.510 --> 00:31:53.380
Alan: you never know, right?

00:31:53.439 --> 00:31:58.106
Once, yeah, people do start
signing up, then it becomes ever

00:31:58.106 --> 00:31:59.756
harder to make radical changes.

00:31:59.756 --> 00:31:59.996
Right.

00:31:59.996 --> 00:32:03.581
So I would like to get this
new check-in page design done

00:32:03.581 --> 00:32:05.561
before I, before too long.

00:32:05.561 --> 00:32:08.591
That's kind of like my next big priority.

00:32:08.591 --> 00:32:11.434
I've got, there's some, you know, a
bunch of other smaller features that I

00:32:11.474 --> 00:32:13.694
need to finish off or add or improve.

00:32:13.694 --> 00:32:16.829
But the, the next big thing
is the redesign check-in page.

00:32:16.889 --> 00:32:17.219
And.

00:32:18.599 --> 00:32:22.769
After that again, I'm, I'm
reaching that point where I'm

00:32:22.769 --> 00:32:24.179
like, I've got no excuse anymore.

00:32:24.245 --> 00:32:30.245
I could come up with a million excuses,
but I'm desperate to try to, not to.

00:32:31.825 --> 00:32:32.335
Mario: Yeah.

00:32:32.435 --> 00:32:32.765
Alan: I try.

00:32:32.765 --> 00:32:36.065
I try and apply a little bit of this
to say this product manager thinking

00:32:36.065 --> 00:32:39.425
just because it's otherwise it could
go on forever and we don't want that.

00:32:39.520 --> 00:32:41.440
Mario: As you should, you should.

00:32:43.565 --> 00:32:44.045
Alan: It's hard though.

00:32:44.075 --> 00:32:44.585
It really is.

00:32:44.585 --> 00:32:47.453
It really is hard to make that
like, like cutoff in your mind.

00:32:47.453 --> 00:32:47.663
Right.

00:32:47.783 --> 00:32:52.223
It's I mean, the, in the same way that
it's difficult to go from marketing to

00:32:52.223 --> 00:32:55.832
engineering and, you know, I think it's
again, it's a similar kind of going

00:32:55.832 --> 00:32:57.542
from front-end to backend is no longer.

00:32:57.601 --> 00:32:58.791
Doesn't bug me anymore.

00:32:58.791 --> 00:33:03.321
I mean, that used to be like
more difficult to switch between.

00:33:03.321 --> 00:33:03.591
Right.

00:33:03.677 --> 00:33:05.597
I don't really feel that anymore.

00:33:05.597 --> 00:33:05.777
Now.

00:33:05.807 --> 00:33:06.827
That's the same thing.

00:33:06.857 --> 00:33:07.277
That's kind of.

00:33:08.207 --> 00:33:09.437
Engineering the product.

00:33:09.437 --> 00:33:09.644
Right.

00:33:09.714 --> 00:33:13.914
Whereas now the, I guess, as the
scope of what you're doing, your,

00:33:13.944 --> 00:33:19.764
your job role grows, there's only
so many divisions you can make.

00:33:19.764 --> 00:33:20.004
Right.

00:33:20.304 --> 00:33:23.456
So I guess those are just
merged into just engineering.

00:33:23.486 --> 00:33:24.996
That's just writing code now.

00:33:25.040 --> 00:33:28.357
And yeah, it's definitely
a challenging step.

00:33:29.192 --> 00:33:30.222
Mario: Yeah, yeah.

00:33:30.264 --> 00:33:32.094
The fun of building software.

00:33:32.809 --> 00:33:36.799
Alan: It's yeah, it's, it's
exhausting at times, but

00:33:38.849 --> 00:33:39.179
Mario: Yeah, but

00:33:39.179 --> 00:33:40.349
it's super rewarding too.

00:33:40.349 --> 00:33:40.949
I love it.

00:33:41.059 --> 00:33:41.389
Alan: oh, wait.

00:33:42.029 --> 00:33:43.289
Mario: could complain, but I love it.

00:33:43.319 --> 00:33:43.409
I

00:33:43.459 --> 00:33:43.999
Alan: I mean, this

00:33:44.039 --> 00:33:44.729
Mario: end of the day,

00:33:45.079 --> 00:33:48.313
Alan: this is, the, I was kind of you
know, doing the well, you know, what if

00:33:48.408 --> 00:33:51.318
Kind of extrapolation in your mind or,
you know, what, what did you do if you

00:33:51.318 --> 00:33:57.168
did suddenly have an influx of users and
or money, what would, what would you do?

00:33:57.168 --> 00:34:00.798
Or even if you had some kind of an exit,
you know, that was potentially possible.

00:34:02.358 --> 00:34:03.018
And what would you do?

00:34:03.018 --> 00:34:05.058
And I'm like, I'd probably do
the same thing again, right.

00:34:05.718 --> 00:34:08.658
Probably just to keep on
doing this are very boring.

00:34:08.737 --> 00:34:14.137
And it's like, I, I can't actually
think of anything that I'd rather, okay.

00:34:14.137 --> 00:34:17.587
I'd rather just be, you know, playing
video games or something in, in theory.

00:34:17.587 --> 00:34:21.427
But I know I wouldn't want to, I know
that I'd get incredibly bored very

00:34:21.427 --> 00:34:26.527
quickly and building products that solve
and make things better and make people

00:34:26.601 --> 00:34:27.801
Mario: people's lives easier.

00:34:27.946 --> 00:34:28.246
Alan: easier.

00:34:28.246 --> 00:34:28.546
Yeah.

00:34:28.696 --> 00:34:30.346
I really enjoy doing that.

00:34:30.376 --> 00:34:33.863
And and I think this is why also
I'm not a there was a Twitter

00:34:34.073 --> 00:34:35.987
thing this week, last week.

00:34:35.995 --> 00:34:40.348
Somebody saying, you know, that
the definition or the, the Division

00:34:40.378 --> 00:34:43.648
between like front-end and back-end
is kind of the wrong division.

00:34:43.648 --> 00:34:43.858
Right.

00:34:43.858 --> 00:34:47.502
You know, it's, it's more division
between a more realistic division

00:34:47.566 --> 00:34:52.829
separation is between product engineering
and infrastructure engineering.

00:34:53.309 --> 00:34:58.919
And I kind of feel that
it I'm a hundred percent.

00:34:58.983 --> 00:35:00.065
Product engineer, right?

00:35:00.245 --> 00:35:05.255
That what I, the, how I use my
tools, the tools I use, the,

00:35:05.395 --> 00:35:07.295
the, the deployment services.

00:35:07.295 --> 00:35:09.480
I use that how everything is built.

00:35:09.900 --> 00:35:11.760
Like the CIU is all this.

00:35:12.000 --> 00:35:14.940
I really don't care so much
about that, as long as it works

00:35:15.000 --> 00:35:16.660
well, and I know how to use it.

00:35:16.660 --> 00:35:21.966
But making those product decisions
and trying to think through the whole.

00:35:22.926 --> 00:35:27.576
Works and how it can work in
someone's life is, is really

00:35:27.906 --> 00:35:29.076
the enjoyable bit for me.

00:35:29.123 --> 00:35:31.515
Writing the code is
the making that happen.

00:35:31.545 --> 00:35:33.855
And it's really nice
to be able to do both.

00:35:33.970 --> 00:35:39.030
But I don't feel so, so really
that excited about the, the

00:35:39.110 --> 00:35:40.330
infrastructure side of things.

00:35:41.770 --> 00:35:43.750
Mario: Yeah, I think I feel the same way.

00:35:45.070 --> 00:35:45.520
Yeah.

00:35:45.670 --> 00:35:47.794
It's yeah, I couldn't have said it better.

00:35:50.194 --> 00:35:51.454
Alan: I just enjoy building products.

00:35:51.904 --> 00:35:55.774
And again, this is probably why I
would find it very difficult to fit

00:35:55.774 --> 00:36:02.524
within a, you know, one of the FANG
companies is you almost can't do this.

00:36:03.284 --> 00:36:04.144
Extended roll.

00:36:04.144 --> 00:36:04.444
Right.

00:36:04.549 --> 00:36:05.539
Or at least not easily.

00:36:05.640 --> 00:36:10.200
You know, you, you would be an
engineer and, and your, the scope

00:36:10.200 --> 00:36:11.910
of your role would be very tight.

00:36:11.954 --> 00:36:15.745
And I could just get really fidgety
and antsy when that happens.

00:36:17.350 --> 00:36:17.950
Mario: Yeah.

00:36:18.595 --> 00:36:21.295
Alan: I mean, this is why, you know,
it's, I guess I've tended towards

00:36:21.295 --> 00:36:26.104
startups for the last, I don't know
what 12, 14 years probably longer.

00:36:26.171 --> 00:36:30.753
It's just because it is feasible
and it's possible to do, to be

00:36:30.753 --> 00:36:33.033
involved in, in all, on all things.

00:36:33.033 --> 00:36:33.333
Right.

00:36:33.355 --> 00:36:38.575
You're not just a an engineer that happens
to be in this very niche kind of area.

00:36:38.649 --> 00:36:41.587
And it's I dunno, I don't
think I'd do very well.

00:36:43.892 --> 00:36:48.712
You know, you see the, the, well, you see
the salaries and you see the, you know,

00:36:48.952 --> 00:36:53.782
the nice offices and the, you know, and,
and it would be super interesting to work

00:36:53.782 --> 00:36:55.762
on some of these massive scale projects.

00:36:55.774 --> 00:36:58.248
But I know I probably
wouldn't fit me very well.

00:36:59.193 --> 00:36:59.583
Mario: Yeah.

00:36:59.613 --> 00:37:00.303
same here.

00:37:00.303 --> 00:37:01.893
I mean, it would be interesting.

00:37:01.955 --> 00:37:03.933
But I don't know.

00:37:03.933 --> 00:37:08.483
I just think it's way more I don't
know if it's way more interesting.

00:37:08.543 --> 00:37:09.293
How to put this.

00:37:09.366 --> 00:37:13.326
I, I think those, that would be
pretty interesting to work in some,

00:37:13.536 --> 00:37:17.655
you know, a huge project that affects
you know millions of people and,

00:37:18.195 --> 00:37:24.751
and, and your work is, is you know,
it, your work touches so many lives,

00:37:24.856 --> 00:37:25.186
Alan: mean, yeah.

00:37:25.216 --> 00:37:29.146
Can you imagine working on like, you
know, Facebook or Instagram or something,

00:37:29.146 --> 00:37:32.686
knowing that there's, you know, a
billion people using these things,

00:37:32.686 --> 00:37:34.276
it's kind of crazy to think, right?

00:37:34.596 --> 00:37:35.136
Mario: Yeah.

00:37:35.166 --> 00:37:39.876
Yeah, but at the same, it is cool,
But at the same time, if you're in

00:37:39.876 --> 00:37:44.916
that environment, in that context,
then your work is there's more going

00:37:44.916 --> 00:37:48.350
on you know, behind the scenes and
there's there's some, there are

00:37:48.500 --> 00:37:50.900
other agendas happening, right.

00:37:50.900 --> 00:37:51.218
but.

00:37:51.218 --> 00:37:53.180
That these huge companies are.

00:37:54.015 --> 00:37:54.705
Following.

00:37:55.155 --> 00:38:00.555
And so your work is engulfed in
that, and, and, and it, it has

00:38:00.602 --> 00:38:06.183
another, a secondary effect that you
probably don't even intend to have.

00:38:06.213 --> 00:38:09.523
So, you know, I had a,
wouldn't want to be.

00:38:09.553 --> 00:38:17.753
in that situation that I'd rather, you
know, work in a small, you know, calm,

00:38:18.563 --> 00:38:22.493
a slow growth company of my own, Right.

00:38:22.553 --> 00:38:29.142
That that has ma you know, for sure
a lot less of an impact, but Hey, as

00:38:29.142 --> 00:38:34.077
long as you can make a positive impact
in someone's life it does, it doesn't

00:38:34.077 --> 00:38:36.507
have to be millions around the world.

00:38:36.687 --> 00:38:36.957
Alan: Right.

00:38:37.137 --> 00:38:42.299
I mean yeah, I mean, it it's, it's th
the, the scale and the scope is less

00:38:42.299 --> 00:38:43.679
important to me than the quality.

00:38:43.679 --> 00:38:43.979
Right.

00:38:44.029 --> 00:38:44.449
Mario: Yup.

00:38:45.074 --> 00:38:46.634
Alan: for me and for my customers,

00:38:48.259 --> 00:38:48.739
Mario: Yup.

00:38:48.889 --> 00:38:49.279
Yup.

00:38:49.604 --> 00:38:50.174
Alan: is important.

00:38:50.899 --> 00:38:51.529
Mario: That's it.

00:38:51.739 --> 00:38:52.759
That's it right there.

00:38:53.309 --> 00:38:58.519
Alan: it's but it's sometimes it's
I think also the, I mean, this, the

00:38:58.539 --> 00:39:03.689
whole startup culture is I sometimes
feel that even though I've been with

00:39:03.689 --> 00:39:08.129
it since the beginning, you know, at
the end, even before, before it, right.

00:39:08.129 --> 00:39:12.276
You know, my first web product I
sold in what, 2002 and I guess,

00:39:12.276 --> 00:39:14.406
no, it's not value web two dot.

00:39:14.406 --> 00:39:14.796
Oh, right.

00:39:14.796 --> 00:39:20.658
You know, And it, but it feels so
alien to me to kind of read about

00:39:20.718 --> 00:39:22.488
what startups are considered.

00:39:23.658 --> 00:39:25.878
And it's like, are these, even
though you talking about the

00:39:25.878 --> 00:39:27.138
same thing is kind of weird.

00:39:27.768 --> 00:39:28.278
Mario: Yeah.

00:39:28.458 --> 00:39:28.908
Yeah,

00:39:29.563 --> 00:39:32.863
Alan: But so just, you know, forge your
own path, work out what works for you.

00:39:32.863 --> 00:39:37.175
And it's it, as I said, I'd probably
just be doing the same thing, even

00:39:37.175 --> 00:39:41.795
if you know, that plan was bringing
in lots and lots of money, which is

00:39:42.305 --> 00:39:46.018
it's, it's kind of I don't wanna say
refreshing it's it's like a release to

00:39:46.018 --> 00:39:48.378
know that, oh, well the whole, and this
is what I should be doing anything.

00:39:48.378 --> 00:39:48.598
Right.

00:39:49.253 --> 00:39:49.793
Mario: Yeah.

00:39:50.063 --> 00:39:51.263
Yeah, totally.

00:39:52.038 --> 00:39:52.758
Alan: in some ways.

00:39:53.663 --> 00:39:54.083
Mario: Yeah.

00:39:54.893 --> 00:39:55.283
Yeah.

00:39:56.808 --> 00:39:57.228
Alan: Cool.

00:39:57.383 --> 00:39:57.743
Mario: right.

00:39:58.103 --> 00:39:58.373
So,

00:39:58.638 --> 00:40:00.918
Alan: the, how's your editing
going by the way, next episode.

00:40:01.223 --> 00:40:02.093
Mario: Oh, yes.

00:40:02.156 --> 00:40:06.236
When it's talk about that I,
I edit I'm editing the next

00:40:06.266 --> 00:40:07.766
episode and I had a weird.

00:40:07.766 --> 00:40:12.686
issue with garage band where one day
I was editing and everything was fine.

00:40:13.106 --> 00:40:17.306
And then I stopped for the day and
the following day I came back to it.

00:40:17.409 --> 00:40:21.879
I left it open, so, you know, it was in
the background and I came back to it.

00:40:21.939 --> 00:40:23.952
And now there's no audio.

00:40:23.952 --> 00:40:24.492
Everything is.

00:40:25.807 --> 00:40:31.297
And every, Yeah, And the waves are there
of all the audio from all the tracks.

00:40:31.957 --> 00:40:36.337
But when I try to play it and
preview it, I can't hear anything.

00:40:36.337 --> 00:40:37.417
There's nothing.

00:40:37.417 --> 00:40:41.497
And I don't know what it's doing,
so I need to figure that out.

00:40:41.497 --> 00:40:44.007
I don't know if it's my computer or yeah.

00:40:44.017 --> 00:40:45.247
I've played with all.

00:40:45.337 --> 00:40:45.637
Yeah.

00:40:45.637 --> 00:40:50.045
I played with settings and you know,
all the settings within garage, banner.

00:40:50.045 --> 00:40:50.915
I mean, I didn't to change

00:40:51.050 --> 00:40:52.750
Alan: Yeah, just like it's gone.

00:40:52.830 --> 00:40:53.310
There's no audio.

00:40:53.310 --> 00:40:53.450
water.

00:40:53.615 --> 00:40:53.885
Mario: Yeah.

00:40:53.915 --> 00:40:58.535
I just, you know, I left my
computer, came back the next day

00:40:58.715 --> 00:41:01.595
and weird, you know, no, no audio.

00:41:02.435 --> 00:41:03.215
So I don't know.

00:41:03.215 --> 00:41:04.415
I'll have to figure that out.

00:41:04.445 --> 00:41:09.748
But other than that, yeah,
just hopefully I'll get it to,

00:41:09.772 --> 00:41:14.861
Alan: Like expo, you can download like
a trial of logic pro which imports

00:41:14.891 --> 00:41:16.941
GarageBand may be worth late doing that.

00:41:16.941 --> 00:41:19.781
The, I think it's a 14
or 30 day trial of logic.

00:41:20.081 --> 00:41:21.821
Just seeing if that yeah.

00:41:21.851 --> 00:41:24.251
Cause that's, Apple's
basically pro GarageBand.

00:41:24.251 --> 00:41:24.444
Right?

00:41:24.484 --> 00:41:28.144
So it might be worth seeing if
it loads in that all send it to

00:41:28.144 --> 00:41:29.734
me and see if it loads on mine.

00:41:30.154 --> 00:41:33.474
It may just be some weird thing crank.

00:41:34.269 --> 00:41:34.629
Mario: yeah.

00:41:35.224 --> 00:41:36.034
Alan: I've never heard of that,

00:41:36.789 --> 00:41:37.929
Mario: yeah, yeah,

00:41:38.524 --> 00:41:40.384
Alan: especially if you can see
the wave forms, there's like the

00:41:40.384 --> 00:41:41.554
there, but I can't hear them.

00:41:42.304 --> 00:41:42.784
Mario: Yeah.

00:41:42.874 --> 00:41:43.354
Yeah.

00:41:43.410 --> 00:41:46.080
I got to try it again after
I restarted my computer.

00:41:46.080 --> 00:41:49.890
I didn't, I mean, I've restarted
my computer since then and

00:41:49.890 --> 00:41:50.940
I haven't tried it again.

00:41:50.940 --> 00:41:53.880
So maybe, maybe it'll clear up on its own.

00:41:54.570 --> 00:41:55.050
Yeah.

00:41:55.140 --> 00:41:55.590
Yeah.

00:41:56.130 --> 00:41:57.030
Alan: How was the editing going for?

00:41:57.030 --> 00:41:57.900
That was, it was getting there.

00:41:58.010 --> 00:41:58.980
It was going

00:41:59.020 --> 00:42:01.000
Mario: yeah, it, yeah, it's going okay.

00:42:01.088 --> 00:42:01.448
It's still.

00:42:01.513 --> 00:42:02.293
Alan: than you expected.

00:42:04.158 --> 00:42:07.518
Mario: No, I still quite a, quite a
bit of editing that needs to be done,

00:42:07.518 --> 00:42:12.836
but I think as we progress and keep
recording, it's getting a little better.

00:42:12.836 --> 00:42:18.369
So hopefully it'll take less
time as we move forward,

00:42:19.079 --> 00:42:19.319
Alan: So

00:42:19.319 --> 00:42:20.999
his, so here's

00:42:20.999 --> 00:42:22.648
something I was kind of thinking about.

00:42:22.678 --> 00:42:29.372
So I attended a, a online webinar of
A few days ago for it was organized

00:42:29.372 --> 00:42:34.592
by the Sheba startup center, which is
Tokyo, same way that Fukuoka the city

00:42:34.592 --> 00:42:36.811
has like a startup advisory thing.

00:42:36.901 --> 00:42:38.371
Sheba has only Tokyo.

00:42:38.851 --> 00:42:41.585
So they had a this
thing about accelerator.

00:42:42.925 --> 00:42:48.221
Systems that are in active in Japan
for English speaking founders.

00:42:49.076 --> 00:42:49.766
Mario: Oh, cool.

00:42:49.991 --> 00:42:53.951
Alan: and so one of them is
actually organized by 500 startups.

00:42:54.021 --> 00:42:57.920
And the other two are more locally
based smaller, well, one of them,

00:42:57.920 --> 00:43:01.730
small diesel ones, not small at
all, but it's, it's local to Asia.

00:43:01.730 --> 00:43:04.160
It's I think it's started
around here somewhere.

00:43:04.980 --> 00:43:05.170
Mario: Okay.

00:43:05.409 --> 00:43:09.609
Alan: So they're all, you know, free
to apply that the, the program is free.

00:43:09.612 --> 00:43:13.649
But obviously their goal and the
like the third phase of all of their

00:43:13.649 --> 00:43:16.949
program, so that they all have like
a three or four month program, you

00:43:16.949 --> 00:43:20.774
know, Th that are all virtual at
the moment, which is kind of nice.

00:43:20.789 --> 00:43:23.843
But they all have you know, there's a
few hours a week that are basically,

00:43:24.233 --> 00:43:27.440
you know, lessons, courses, ment, and
then there's mentors and all the rest.

00:43:27.498 --> 00:43:30.108
And so they're all like super
interesting just because the topics

00:43:30.108 --> 00:43:33.108
they cover are super relevant to this.

00:43:33.138 --> 00:43:33.408
Right.

00:43:33.408 --> 00:43:34.158
You know what we're doing?

00:43:34.398 --> 00:43:37.068
And they're all like, you know,
early stage, you know, just, you

00:43:37.068 --> 00:43:41.148
know, around this half an MVP or
have a product and all the rest.

00:43:41.568 --> 00:43:43.228
And I'm like, okay, I don't.

00:43:44.853 --> 00:43:48.843
All of them have this goal, which
at the end of it is, and then you

00:43:48.843 --> 00:43:50.433
can, we'll help you get funding.

00:43:50.463 --> 00:43:55.863
And I'm like, well, I don't want
to do, but I'm very interested

00:43:55.863 --> 00:43:57.063
in all the previous stuff.

00:43:57.273 --> 00:44:02.583
So I'm like, is it unethical to actually
apply and do these things, but then be

00:44:02.583 --> 00:44:06.933
like, I don't really so interested in
it because I mean, that's their goal.

00:44:06.933 --> 00:44:08.643
That's how they make money.

00:44:08.643 --> 00:44:08.913
Right.

00:44:08.913 --> 00:44:12.063
As an accelerator is that
their goal is to get you to.

00:44:13.668 --> 00:44:17.178
Participate in a funding round
and they can, you know, obviously

00:44:17.178 --> 00:44:20.298
that that's their, their goal
and probably how they operate.

00:44:20.345 --> 00:44:24.095
But I'm like, it sounds super
useful, but that's not my goal.

00:44:25.060 --> 00:44:25.630
Mario: Yeah.

00:44:25.905 --> 00:44:26.975
Alan: I'm like, Hmm.

00:44:28.234 --> 00:44:30.874
Mario: you're interested in
the in, in the interaction,

00:44:30.934 --> 00:44:32.714
the networking, the connections

00:44:32.714 --> 00:44:35.139
Alan: the community, the
connections, the mentorship, the,

00:44:35.469 --> 00:44:37.629
the whole network is invaluable.

00:44:37.629 --> 00:44:37.959
Right.

00:44:37.989 --> 00:44:41.589
But obviously the, the third phase
or the last phase is always like,

00:44:41.589 --> 00:44:45.025
and then we help you hone your
pitch which is, that's not bad.

00:44:45.055 --> 00:44:45.725
That's helpful.

00:44:45.725 --> 00:44:51.476
And then, you know, we'll set up a demo
day and I'm like, yeah, For investors.

00:44:51.476 --> 00:44:52.796
And I'm like, man, that really

00:44:52.796 --> 00:44:53.756
is just supposed to, by that.

00:44:53.783 --> 00:44:54.893
Mario: Yeah, for sure.

00:44:55.863 --> 00:44:56.363
All right, Alan.

00:44:56.603 --> 00:44:57.643
Again, as always.

00:44:57.643 --> 00:44:59.066
I'll see you in a couple of weeks.

00:44:59.066 --> 00:44:59.306
Alan: Nice.

00:44:59.516 --> 00:45:00.086
Okay.

00:45:00.176 --> 00:45:01.166
I'll catch you in two weeks.