S03 E08: Pulse Checks for Primary Care Teams

In this episode Morgan tries to convince Sarah about the value of doing another survey - and he succeeds! (well almost)

We are talking about doing team pulse checks - very rapid polls or surveys to get actionable feedback within your team as a way to build up positive momentum and a sense of being a team.

Think about a pulse survey as checking team vitals.

Some example Primary Care Pulse Checks

ISU has made these in Google Forms. Feel free to copy them and use them yourselves or copy the idea of the pulse check and use the questions in whatever you want to use (email, etc.).

• Team Pulse Check - Checking in on how the team thinks it is doing.
• Team Member Pulse Check - Checking in on how members of the team are doing
• Pulse Check on Providing Care - Getting feedback on how the team feels they are doing in supporting the patients they serve.
• Primary Care Equity Pulse Check - Getting feedback on how the team feels about both team equity and equitable access for your patients.

Also add a question or two specific to your team at the end to make them actionable and relevant.

Some general links to pulse surveys:

Why you need to invest in Pulse Surveys

What is an Employee Pulse Survey? - Qualtrics

Your guide to Remote + On-site Work Pulse

Creators & Guests

Host

Morgan Price

Host

Sarah Fletcher

What is Team Up! Team-based primary and community care in action?

A podcast that brings together primary care providers, healthcare planners, patients, innovators and others to talk about the changes that are happening in primary care in British Columbia.