In this episode of Studio A,
Will Ayers sits down with
Chris Cartrett, President and CEO of
Aderant, to define what an unmatched client experience really is. Recorded live at Momentum Global 2025, the conversation covers how Aderant is reshaping internal processes, product design, and client support to serve the full lifecycle of a law firm’s work. Chris shares talks about Stridyn or askMADDI, and how it impacts accessibility, empowers mobile workflows, and creates self-sufficient firms with AI
Hear how Aderant is transforming client service with smarter tools and a more unified experience.
Highlights:
- Stridyn in Action: Learn how Aderant’s AI-driven platform helps firms turn insights into action
- askMADDI: Chris explains how generative AI simplifies data access and support.
- Mobile-First Innovation: Discover why bringing desktop capabilities to mobile is a strategic priority
Jump into the conversation:
(
00:00) Introducing Chris Cartrett
(
01:32) Chris on client experience vision
(
03:12) Rethinking departmental silos in legal tech
(
05:22) Automation and AI in product innovation
(
07:06) What Ask MADDI actually does for firms
(
08:58) Why mobile-first matters for law firm agility
(
10:31) What’s next for Aderant in legal tech
(
11:49) Platform enhancements and innovation
What is Studio A?
Behind every great law firm is a team of professionals working hard to keep operations running smoothly. With the challenges of staying on top of complex billing requirements, managing time reports, and navigating constantly shifting industry trends, it’s easy to see why most firms write off millions in uncollected revenue each year.
To help your firm stay in the green, we’re introducing Studio A, a new podcast from Aderant.
Studio A is purpose-built to help you run your firm like a well-oiled machine. In each episode, legal business leaders and industry experts will share problems firms face and the revolutionary approaches and cutting-edge software they use to solve them. Because ultimately, in the business of legal firms and the ever-evolving world of technology, you can’t afford to fall behind.