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Do you struggle with delegating portions of your sales process? Is it difficult for you to discuss your pricing with clients? Do you feel like you’re manipulative if you use your knowledge of psychology to talk with and sell to customers? If so, then listen to the conclusion of our interview with Allan Langer.
Show Notes
This episode is the second part of Mark and Ben’s conversation with Allan Langer, an expert in the field of pricing and how to sell more by selling less. Ben asks Allan about the best ways to delegate some of the selling to other team members so you can focus on other things. Allan explains the importance of having a sales philosophy that can be easily enumerated, absorbed, and replicated by your team members. He also says that even after this pandemic is over and things go “back to normal,” Zoom will continue to be a vital resource and should replace any phone calls you were previously scheduling with your clients. Allan explains most of the time when a client says, “we’ll get back to you,” that either means that they are not the right person to make the decision or they are nervous about spending the money.
To make people feel more comfortable about making a purchase, Allan recommends some form of social proofing, showing them that other people “like them” have recently made this purchase or that you have helped business just like theirs before. It also helps if you involve the client in the process, being upfront about your pricing from the beginning and allowing them to “build their own” product and choose which options are best for them. In your conversations with them, make sure you emphasize the added value and how your product or service will specifically help them, focusing on the return on their investment.
Some people might say that these strategies are manipulative because you are forming your strategy around the psychology of the human brain and how it has been proven to react to certain things. But all you are really doing is giving them what makes them feel better and improve their lives by getting the right thing in their hands. To learn more about Allan’s strategies, be sure to check out his book!
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Creators and Guests
What is The Friday Habit ?
Grow your business. Lead with purpose. Love your life.
The Friday Habit gives entrepreneurs and small business owners actionable tips, inspiring interviews, and real-world strategies to help you scale smart and stay sane. Hosted by Mark Labriola II, this weekly show is your permission slip to build a business that works for you—not the other way around.