Our last episode of 2020!

Show Notes

Comfort and joy were in short supply this year, but we're doing our best to end 2020 on a cozy note. Merissa of Basecamp support talks about surprising customers with gifts throughout the year, whether it's to thank them for their fandom or apologize for a disappointing experience. Then Wailin shares a few items from her 2020 gift guide, and Joan of Basecamp customer support reviews a scented candle. Wishing all of our listeners a restful holiday season, and we'll see you in 2021!

Show Notes

Fabric in Flames - 00:35

love languages - 3:15

Basecamp merch store - 6:15

Elami - 10:42

Voluspa - 14:29

Packed With Purpose - 15:32

Gift Boss - 15:58

Greetabl - 16:15

Barefoot Dreams blankets - 17:13

Minky Couture blankets - 17:19

Oprah's Favorite Things - 17:35

Barefoot Dreams CozyChic Lite Circle Cardigan - 19:05

Glerups slippers - 19:28

Solo Stove - 20:06

Corksicle Classic stemless wine tumbler - 20:25

Parks Project x Rumpl sherpa blanket - 20:46

Spindrift subscription - 21:25

Mason Cash cane mixing bowls - 21:46

Neogen A-Clear Soothing Clear Spot Patch - 23:06

Ello Tidal 20-ounce Glass Tumbler with Lid - 23:58

Joan Stewart on Twitter - 24:35

Shaun reviewed the Boy Smells "Polyamberous" candle in our previous episode - 24:48

Kacey Musgraves "Slow Burn" collection - 25:53

IKEA's special edition candles - 26:18

"Amber" by 311 - 27:45

What is Rework?

A podcast by 37signals about the better way to work and run your business. In Season 2, we're going through Rework (the book) chapter by chapter and talking with authors, Jason Fried and David Heinemeier Hansson, about what's changed in the world of business over the last eleven years since the book was published.