It's About Payroll: Tackling the Industry with the Accounts and Legal Team
Hosts Brian Escobar and Walter William Duncan III discuss the payroll industry with the Accounts and Legal team from the UK. The discussion offers advice for beginners entering the field, stressing the need for patience, support, and honesty when dealing with errors. The restructuring of work procedures due to COVID-19 is discussed, and the importance of maintaining personal connections while working remotely is emphasized. The hosts also introduce a new segment, 'This or That,' to create a fun element in the conversation. The episode concludes by underlining the importance of constant learning, adapting, growing, and moving forward for payroll professionals.
00:00 Introduction and Welcome
00:10 Meet the Hosts
00:32 Introducing Special Guests
00:59 About Accounts Legal
02:24 Meet the Team: Laura's Journey
03:54 Meet the Team: Kim's Experience
05:29 Meet the Team: Millie's Perspective
06:46 Team Communication and Dynamics
07:41 The Importance of Team Building
09:29 Efficient Email Management
11:18 Coaching and Performance Appraisal
14:12 The Power of Trust and Patience
16:45 The Importance of Active Listening
22:05 Fun Game Segment: This or That
27:42 Advice for Newcomers in Payroll
34:55 Closing Remarks