In this excellent interview, Brigid sits down with Lindsey Coode and Funmi O'Dell of Learning Pool.
Lindsey is Learning Pool’s Director of Content Software, with over 25 years of experience in learning design and technology. Funmi is a Product Manager at Learning Pool, specializing in shaping impactful digital learning and compliance solutions with a deep background in product development and UX design.
In this episode, Lindsey and Funmi break down the core concepts of experience design and product innovation, explaining how these disciplines are transforming the L&D landscape. They provide a masterclass in product thinking for learning professionals, including:
- The Cereal Analogy: Funmi provides a brilliant and simple way to understand the difference between content (the cereal), user interface (the bowl and spoon), and experience design (the entire end-to-end feeling of eating it).
- The Goal is to "Delight Learners": Lindsey explains how experience design in learning moves beyond just knowledge transfer to focus on how the experience makes people feel, which is critical for both engagement and impact.
- Innovation vs. Invention: Learn why innovation isn't about creating something from scratch, but about applying existing ideas and technologies in new ways to solve real problems.
- Practical Techniques to Spark Creativity: Discover actionable brainstorming methods like "Worst Possible Idea," "Brain Writing," and "Working Alone Together" to generate better ideas and ensure all voices are heard.
- The Role of AI: Lindsey and Funmi discuss how AI is used both in their products (for role-plays and feedback) and in their process (as a "brainstorm buddy"), and why the question isn't just can we use AI, but should we?
Lindsey and Funmi offer a clear and accessible guide to the skills and mindset needed to innovate in L&D. If you want to understand how to design more impactful and engaging learning experiences, this is a must-listen-to episode.
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What is The Assembly?
The Assembly: Where L&D Minds Assemble
The future of workplace learning doesn’t live in theory — it lives in lived experience, fresh research, and honest conversations.
That’s what The Assembly delivers.
Hosted by Adam Lacey, Co-Founder of Assemble You and digital learning veteran, and Brigid McCormack, a newcomer to the world of L&D, this is your go-to space for rich, real talk on what’s driving L&D forward.
In each episode, you’ll find:
Richer insights that go beyond surface-level tips to unpack what really works in learning today
Expert perspectives from leaders shaping the L&D landscape
Access to new research on tech, methods, and innovations defining tomorrow’s learning culture
Practical strategies you can use right now to build essential skills like leadership, communication, and adaptability
Whether you’re designing programs, shaping strategy, or driving culture change — if learning is your thing, this is your podcast.
Formally known as L&D Challenges.