Agency Journey

Layla is a Content Creator on YouTube and the owner of ProcessDriven. In both arenas, she's the go-to ClickUp Consultant for small businesses looking to get their processes in order.

Show Notes

Topics discussed in the episode:
  • ProcessDriven’s Business Model
  • Balancing High-Level Strategies and Granular Tweaks
  • When to Focus on One Product vs. Branching Out
  • The PB&J Method to Separating Process From Software
  • Choosing Tools For Clients: Self-Selection vs. Guided Vetting
  • Engaging Service vs. Scalable Product: The Ideal Value Delivery Vehicle
  • Setting Reasonable Implementation Timelines
  • Self-Implementation, Guided Implementation, and DFY: Pros and Cons
  • When to Send Clients Elsewhere
  • The Trojan Horse of Client Acquisition
  • What The Future Holds For ProcessDriven
  • From Role Models to Business Models
  • Becoming The Go-To Source For Your Industry’s Guides
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Resources mentioned in this episode:

What is Agency Journey?

How do world-class agencies continue to grow profitably and hit their goals, even through the choppy waters and challenges of agency life?

How do leaders like Tiffany Sauder, Marcus Sheridan, Jay Acunzo, Shama Hyder, David C. Baker, Nikole Rose, and Zeb Evans think?

Join Agency Journey host Jakub Grajcar as he interviews agency operators and leaders to share insights, actionable tips, and hilarious stories from the builders who live in the agency trenches.

Each episode focuses on crucial aspects of growing an agency like building the right team, delegation, project management, client success and retention, and operating frameworks like EOS.

Brought to you by ZenPilot: we help lead your agency through the final project management implementation you’ll ever need. Book a call to learn more at ZenPilot.com/Call.

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