This week on Pulse: Amplify, Louise and George sit down with Pritesh Mistry, Fellow for Digital Technologies at The King's Fund, to dig into his provocative analysis Is the NHS Ready for the AI-Powered Patient?
Pritesh argues the NHS is no longer the centre of a person's health experience, but one participant in a much larger ecosystem - and he unpacks the three forces driving that shift: direct-to-consumer innovation, generational change, and a growing role for employers.
Pritesh asks if ‘NHS exceptionalism’, the belief that any care delivered outside the NHS must be re-validated within it, is responsible in an era of resource constraint. Pritesh, Louise and George explore what it really takes to share authority and clinical risk with better-informed patients, the sycophancy problem with consumer AI, and whether these tools will widen or narrow inequalities. Pritesh makes the case for building "AI readiness" as a core public capability rather than hardwiring rigid plans.
Resources:
Pritesh Mistry,
Is the NHS Ready for the AI-Powered Patient?, The King's Fund (26 May 2026)
LinkKeep Britain Working Review: Final Report, GOV.UK
LinkFit for the Future: 10 Year Health Plan for England, GOV.UK
Link
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