Inside Outside Innovation

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Summary

Josh Seiden is the author of Outcomes Over Outputs, Sense and Respond, and Lean UX, in addition to being a designer, strategy consultant, and coach. He has worked with companies like S&P, Fidelity, and AMEX. He also started the Sense and Respond Press, which focuses on short, actionable books about innovation, product management, and digital transformation. Josh spends much of his time consulting and training teams to work together effectively and create business outcomes. In this podcast, Josh talks with Brian Ardinger, Inside Outside Innovation Founder, about applying outcomes over outputs.

When thinking about being outcome-centered in a complex, emergent system, Josh suggests defining outcome as a change in behavior that creates business value. E.g.- Twitter. The challenge is to focus all work around outputs, rather than features. The highest level of outputs is impact, including revenue, costs, and customer satisfaction. Increasing customer satisfaction isn't solved through new features. Getting the outcome level right is a challenge. Outcomes must be measurable and observable. Testing these outcome assumptions is critical, as is collaboration among teams. E.g.- HBR.org

Josh Seiden and Sarah Hudson will be at the Inside Outside Innovation Summit, Oct 20-22, in Lincoln, NE. 

For more information
For more information, see Joshuaseiden.com, on Twitter @jsiden, or check out Senseandrespondpress.com.

For similar podcasts, check out:

- Ep. 156 – Jeff Gothelf, Co-Author of Lean UX, Sense & Respond, and Lean vs Agile vs Design Thinking on Building a Culture of Innovation
- Ep. 140 – Melissa Perri, Escaping the Build Trap Author and Produx Labs CEO
- Ep. 126 – Barry O’Reilly, Author of Unlearn & Lean Enterprise

Find this episode of Inside Outside Innovation at insideoutside.io. You can also listen on Acast, iTunes, Sticher, Spotify, and Google Play.
 
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Get the latest episodes of the Inside Outside Innovation podcast, in addition to thought leadership in the form of blogs, innovation resources, videos, and invitations to exclusive events. SUBSCRIBE HERE For information regarding your data privacy, visit acast.com/privacy

Show Notes

Josh Seiden is the author of Outcomes Over Outputs, Sense and Respond, and Lean UX, in addition to being a designer, strategy consultant, and coach. He has worked with companies like S&P, Fidelity, and AMEX. He also started the Sense and Respond Press, which focuses on short, actionable books about innovation, product management, and digital transformation. Josh spends much of his time consulting and training teams to work together effectively and create business outcomes. In this podcast, Josh talks with Brian Ardinger, Inside Outside Innovation Founder, about applying outcomes over outputs. When thinking about being outcome-centered in a complex, emergent system, Josh suggests defining outcome as a change in behavior that creates business value. E.g.- Twitter. The challenge is to focus all work around outputs, rather than features. The highest level of outputs is impact, including revenue, costs, and customer satisfaction. Increasing customer satisfaction isn't solved through new features. Getting the outcome level right is a challenge. Outcomes must be measurable and observable. Testing these outcome assumptions is critical, as is collaboration among teams. E.g.- HBR.org Josh Seiden and Sarah Hudson will be at the Inside Outside Innovation Summit, Oct 20-22, in Lincoln, NE.  For more information For more information, see Joshuaseiden.com, on Twitter @jsiden, or check out Senseandrespondpress.com. For similar podcasts, check out: - Ep. 156 – Jeff Gothelf, Co-Author of Lean UX, Sense & Respond, and Lean vs Agile vs Design Thinking on Building a Culture of Innovation - Ep. 140 – Melissa Perri, Escaping the Build Trap Author and Produx Labs CEO - Ep. 126 – Barry O’Reilly, Author of Unlearn & Lean Enterprise Find this episode of Inside Outside Innovation at insideoutside.io. You can also listen on Acast, iTunes, Sticher, Spotify, and Google Play.   FREE INNOVATION NEWSLETTER Get the latest episodes of the Inside Outside Innovation podcast, in addition to thought leadership in the form of blogs, innovation resources, videos, and invitations to exclusive events. SUBSCRIBE HERE For information regarding your data privacy, visit acast.com/privacy

What is Inside Outside Innovation?

Inside Outside Innovation explores the ins and outs of innovation with raw stories, real insights, and tactical advice from the best and brightest in startups & corporate innovation.

Each week we’ll bring you the latest thinking on talent, technology, and the future of innovation. Join our community of movers, shakers, makers, founders, builders, and creators to help speed up your knowledge, skills, and network.

Previous guests include thought leaders such as Brad Feld, Arlan Hamilton, Jason Calacanis, David Bland, Janice Fraser, and Diana Kander, plus insights from amazing companies including Nike, Cisco, ExxonMobil, Gatorade, Orlando Magic, GE, Samsung, and others.

This podcast is available on all podcast platforms and InsideOutside.io. Sign up for the weekly innovation newsletter at http://bit.ly/ionewsletter. Follow Brian on Twitter at @ardinger or @theiopodcast or Email brian@insideoutside.io