FULL COMP: The Voice of the Restaurant Industry Revolution

Today, Olo is a billion-dollar company with a captivated audience of restaurateurs excited about the future of restaurant tech.
But the story of Olo and its founder, Noah Glass, is far from an overnight success. Noah has spent the last 16 years evangelizing the merits of restaurant tech to an industry unwilling to change. But he never lost hope and he never gave up.
And I can only imagine that a man with that kind of vision and that kind of fortitude must have a clear vision of what’s coming next for all of us. Today we talk about the future of restaurants and restaurant tech.
TIME-STAMPED SHOW NOTES
[2:25] The ripple effect that planted a seed: Lessons learned from Silicon Valley
[5:11] Finding the courage: seizing the opportunity to realize a vision
[8:38] Evolving an ideology: rallying the troops and doing good while doing well.
[11:50] Evolving a leader: the challenges of scaling and having faith in your partners and values.
[16:38] How one restaurant Dallas, TX changed Olo’s framework.
[22:08] Embracing the Digital Age: Is the industry backsliding as we lean into tech?
[24:20] Imagining the future of the restaurant industry:
[27:25] Turning the tables: The kind of restaurant Noah Glass would open.
[31:15] The North Star metric: Customer lifetime value and what it means for your restaurant.
That's Noah Glass. For more on OLO visit https://www.olo.com

FULL COMP is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time.
________________________________
CLICK HERE to Chat with Josh
Free Download: 5 Steps to Achieve a 15% Net Profit
We have a lot more content coming your way!
Be sure to check out the FULL COMP media universe by visiting:
FULL COMP
Restaurant Marketing School
The Playbook
Industry Town Halls

Show Notes

Today, Olo is a billion-dollar company with a captivated audience of restaurateurs excited about the future of restaurant tech.

But the story of Olo and its founder, Noah Glass, is far from an overnight success. Noah has spent the last 16 years evangelizing the merits of restaurant tech to an industry unwilling to change. But he never lost hope and he never gave up.

And I can only imagine that a man with that kind of vision and that kind of fortitude must have a clear vision of what’s coming next for all of us. Today we talk about the future of restaurants and restaurant tech.

TIME-STAMPED SHOW NOTES

[2:25] The ripple effect that planted a seed: Lessons learned from Silicon Valley

[5:11] Finding the courage: seizing the opportunity to realize a vision

[8:38] Evolving an ideology: rallying the troops and doing good while doing well.

[11:50] Evolving a leader: the challenges of scaling and having faith in your partners and values.

[16:38] How one restaurant Dallas, TX changed Olo’s framework.

[22:08] Embracing the Digital Age: Is the industry backsliding as we lean into tech?

[24:20] Imagining the future of the restaurant industry:

[27:25] Turning the tables: The kind of restaurant Noah Glass would open.

[31:15] The North Star metric: Customer lifetime value and what it means for your restaurant.

That's Noah Glass. For more on OLO visit https://www.olo.com

FULL COMP is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time.

________________________________

CLICK HERE to Chat with Josh

Free Download: 5 Steps to Achieve a 15% Net Profit

We have a lot more content coming your way!

Be sure to check out the FULL COMP media universe by visiting:

FULL COMP

Restaurant Marketing School

The Playbook

Industry Town Halls

What is FULL COMP: The Voice of the Restaurant Industry Revolution?

What if I told you that the difference between struggling and thriving in the restaurant industry is just one conversation away?

I’m Josh Kopel, a Michelin-awarded restaurateur who’s spent decades building blockbuster brands across every tier of dining. I know the challenges you’re facing—because I’ve been there. That’s why I created FULL COMP.

Every week, I go one-on-one with the smartest minds in the game: restaurateurs, chefs, and industry insiders who’ve cracked the code. Together, we unpack their biggest wins, hardest lessons, and the strategies that changed everything.

No fluff, no filler—just actionable insights to help you boost profits, build your brand, and create the kind of restaurant you’ve always dreamed of.

So, if you’re ready to stop spinning your wheels and start seeing results, hit subscribe.