Knowledgebase Ninjas

Colum McAndrew, Technical Community and Knowledge Base Team Manager of Mimecast joins us to discuss how he "fell" into technical communications, his first experience in technical writing, and Mimecast's integration between their product and product marketing team...

Show Notes

Full show notes here: https://document360.io/blog/how-to-get-into-technical-writing-with-colum-mcandrew-of-mimecast/

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What is Knowledgebase Ninjas?

Gowri Ramkumar of Document360 finds and interviews the brightest minds in the SaaS documentation space.