Most contractors don’t have a software problem—they have a decision-making problem.
In this episode of the LeanScaper Podcast, Benji Carlson sits down with Mark Sedgley to break down
how to actually implement technology that sticks, why most software ends up unused, and how leaders can build the
muscle of better systems thinking in a world full of disruption.
Expect to learn:
• Why buying software is like buying a gym membership
• The #1 mistake that kills software implementations
• How to choose tools that support your business long-term—not just today
Timestamps: 00:00 – Why most companies waste money on software
05:28 – The gym membership analogy
10:11 – The first question every buyer must answer
17:22 – Software as a force multiplier
20:10 – Why copying peers’ tech stacks fails
36:31 – Why implementation matters more than features
40:33 – Ease of use vs depth of functionality
42:31 – The biggest implementation mistake
53:38 – Leading through disruption