How AI Chatbots Use Natural Language Processing to Understand Users?

In this episode of AI Tech Talks, we explore how AI chatbots use Natural Language Processing (NLP) to understand and interact with users. NLP is the technology that enables chatbots to interpret human language, recognize intent, and provide accurate, conversational responses.

Join our host, Ryan, and guest AI consultant Dr. Lisa Grant as they break down how chatbots analyze text, understand user questions in different formats, and improve interactions through machine learning. This episode also highlights how NLP allows businesses to deliver faster, smarter, and more personalized customer support while enhancing the overall user experience.

What is Silverback Chatbot?

SilverBack Chatbot helps businesses save time, boost sales, and improve customer experience through powerful AI automation. From website chat to SMS and email follow-ups, our tools work 24/7 to capture and convert more leads. Whether you're in real estate