Join us on this week's episode of the Slice of Retail podcast, hosted by Jared S. Taylor! Our Guest: Lanita Layton, FMR Managing Director at HUGO BOSS.
What you’ll get out of this episode:
- Luxury Retail Evolution: Lanita Layton shares her experiences with HUGO BOSS and Berks, leading major transformations in the luxury retail space.
- Omnichannel Retail Strategy: She emphasizes the importance of a seamless customer experience across all channels, predicting the rise of customer experience officers.
- Exclusivity in Digital Expansion: Layton explores maintaining luxury brand exclusivity while expanding online, discussing the nuances of customer data analysis.
- Luxury Storytelling & Personalization: The role of storytelling and hyper-personalization in luxury, with a spotlight on brands like Brunello Cuccinelli.
- Breaking into Luxury Retail: Advice for students aspiring to enter the luxury retail industry, including the value of curiosity and strategic internships.
What is Slice of Retail?
“Slices” on the people and organizations in retail via news, thoughts, podcasts, spotlights and more!