MGMA 2025 Summit Online Conference

In this episode of the MGMA Member Spotlight Podcast, host Daniel Williams sits down with Tracy Schwartz, the Vice President of Operations at Ascension Medical Group in Texas. Tracy shares her healthcare career journey, from starting as a medical assistant to rising through the ranks and becoming a key leader. Schwartz discusses the unique challenges the healthcare industry faces and the strategies Ascension Medical Group is implementing to not only address these issues but also retain top talent.

Key Takeaways:
  • Tracy Schwartz's career progression from medical assistant to VP of Operations at Ascension Medical Group
  • The importance of work-life balance, flexibility, and understanding employee needs in the healthcare industry
  • Reasons for employee turnover, including people leaving for non-healthcare jobs and the impact of the COVID-19 pandemic
  • Ascension Medical Group's approach to improving the onboarding process and supporting new hires
  • The focus on leadership development as a critical factor in retaining associates

Ascension Medial Group

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  • Daniel Williams: dwilliams@mgma.com
  • Ryan Reaves: rreaves@mgma.com
  • Colleen Luckett: cluckett@mgma.com
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What is MGMA 2025 Summit Online Conference ?

MGMA 2025 Summit Podcast Playlist
Explore the best of the MGMA 2025 Summit through this curated podcast playlist. Whether you're joining live or catching up on-demand, this audio collection brings you timely insights, expert-led sessions, and real conversations from our premier online event. The Summit isn’t just about content — it’s about connection. Hear how leaders across the industry are navigating challenges, innovating care, and building stronger practices. Plus, discover new ways to engage with peers and collaborate on what matters most in medical practice leadership.