Returns Unboxed

Peak season is well underway, and, even in quieter years, that means the world of retail is busier than ever. Sales spikes can make the festive period a logistical nightmare, as well as the most important time of year commercially. So, what better way to switch off than an advice-free jaunt through the worst Christmas gifts and returns horror stories?

Episode three of Returns Unboxed counts down six of the most shocking Christmas gifts listeners have received, alongside six scarcely believable tales from the world of returns. Won’t someone think of the poor warehouse staff?!

What is Returns Unboxed?

If you work in retail, you’ll understand what a challenge returns can be. Returns Unboxed by ReBound aims to help streamline what can be a logistical nightmare, while sharing our experiences of the good, bad and the downright ugly.

We’re a leading omnichannel returns specialist with over 18 years of industry experience. That’s why we know that for every headache-inducing challenge there’s an unmissable opportunity to improve customer experience, reduce costs and get ahead of the curve. We’ve created Returns Unboxed to unpack the ever-evolving landscape of returns, helping you dial-up those opportunities with practical strategies and insights.

Each episode, our host Laura will explore the topics you care about most - from peak season and sustainability, to emerging return data and insights - alongside a range of guests and experts. All this, alongside the soon to be infamous “You found WHAT in the box?” segment, revealing the strangest stories from the frontline of returns.