You Need Amazing Support For Your Brand. Here’s Why It Matters – Especially In The Early Days. #32

Responsiveness builds credibility and trust. In the early days, Ben, Privy's Founder & CEO, would answer live chat at all hours. And you know what? He learned more about our customers than anyone else. Here's why amazing support is so important and why you should be leaning into the aspects of your business that "won't scale." Who knows – they might just become the #1 reason for your success.

Show Notes

• Follow Ben on Twitter
• Join The Ecommerce Marketing Community
• Check out our book, The Ecommerce Marketing Handbook

What is Ecommerce Marketing School?

Privy presents Ecommerce Marketing School with Val Geisler, part of the Triple Whale Network. A podcast to help you scale your Shopify store and learn from the best in the biz. Every Tuesday and Thursday you'll hear from an ecommerce expert and get the tactical advice you need to grow your brand.