In this episode of the Shopify Ecommerce Podcast, I have a great chat with Mario Peshev the CEO from Rush joining us to unpack the power of post-purchase automation. Rush is a company that helps Shopify stores turn one-time buyers into repeat customers by creating a seamless tracking experience and integrating with carriers and other Shopify apps. Mario shares insights on the challenges faced by ecommerce brands in retaining customers, the importance of the post-purchase process, and the incredible results Rush has achieved in increasing revenue for their clients. So stay tuned as we uncover the secrets to maximizing customer retention and driving continuous growth with post-purchase automation.Some key takeaways from the episode:The Rush app helps Shopify stores turn one-time buyers into repeat customers by turning tracking pages and shipping updates into revenue.The app integrates seamlessly with Shopify stores and provides a recommended products widget on the order tracking page, resulting in a boost of 2-7% in additional revenue.Rush provides personalized post-purchase experiences and helps reduce customer service inquiries through automated workflows and on-brand communication.The app plays nicely with other apps in the Shopify ecosystem, ensuring compatibility and a seamless user experience.Rush has seen significant results for its customers, with some brands generating over 2000% ROI and adding thousands of dollars in revenue through the app.Reach out to us! We welcome any comments or questions you may have about our latest episode. Connect with us here or through our social media channels — your feedback is always welcome.TwitterLinkedInFacebookFor more ecommerce, marketing, and business growth strategies check out the eCommerce Fastlane Insights Blog for the most up-to-date strategies and tactics.TOPICS INCLUDE: Advertising, Affiliate Marketing, Amazon, Attribution, Automation, B2B, Brand, Customer Retention, Customer Support, Data + Analytics, Data Trust + Security, Dropshipping, Ecommerce SEO, Email Marketing, Entrepreneurship, Founder Stories, Influencer Marketing, Legal, Logistics, Shipping, Loyalty, Rewards, Retention Marketing, Marketing, Sales, Conversion, Money From Home, Operations, Payments, Finance, Tax, People, Personalization, Post Purchase Experience, Print On Demand, Product Development, Retail, Shopify POS, Reviews, Search, SMS Marketing, Social Commerce, Social Media, Live Shopping, Startup Ideas, Store Design, Mobile Apps, Sustainability, TikTok, Trends, Ultimate Guides, Web3, best Shopify apps, and more. Hosted on Acast. See acast.com/privacy for more information.
In this episode of the Shopify Ecommerce Podcast, I have a great chat with Mario Peshev the CEO from Rush joining us to unpack the power of post-purchase automation. Rush is a company that helps Shopify stores turn one-time buyers into repeat customers by creating a seamless tracking experience and integrating with carriers and other Shopify apps. Mario shares insights on the challenges faced by ecommerce brands in retaining customers, the importance of the post-purchase process, and the incredible results Rush has achieved in increasing revenue for their clients. So stay tuned as we uncover the secrets to maximizing customer retention and driving continuous growth with post-purchase automation.
Some key takeaways from the episode:
Reach out to us! We welcome any comments or questions you may have about our latest episode. Connect with us here or through our social media channels — your feedback is always welcome.
For more ecommerce, marketing, and business growth strategies check out the eCommerce Fastlane Insights Blog for the most up-to-date strategies and tactics.
TOPICS INCLUDE: Advertising, Affiliate Marketing, Amazon, Attribution, Automation, B2B, Brand, Customer Retention, Customer Support, Data + Analytics, Data Trust + Security, Dropshipping, Ecommerce SEO, Email Marketing, Entrepreneurship, Founder Stories, Influencer Marketing, Legal, Logistics, Shipping, Loyalty, Rewards, Retention Marketing, Marketing, Sales, Conversion, Money From Home, Operations, Payments, Finance, Tax, People, Personalization, Post Purchase Experience, Print On Demand, Product Development, Retail, Shopify POS, Reviews, Search, SMS Marketing, Social Commerce, Social Media, Live Shopping, Startup Ideas, Store Design, Mobile Apps, Sustainability, TikTok, Trends, Ultimate Guides, Web3, best Shopify apps, and more.
Hosted on Acast. See acast.com/privacy for more information.
Running a Shopify store? You already know success isn't about finding the right app—it's about knowing which strategies actually work at your specific stage of growth.
I'm Steve Hutt, and I've lived every level of the ecommerce journey. From eBay Power Seller shipping products from my garage, to co-founding and scaling VisionPros.com (an optical DTC startup) through to a successful exit, then spending 6+ years as a Shopify Merchant Success Manager helping 100+ brands from startup to enterprise scale, including working with teams at Tentree, Dr. Squatch, Bulletproof Coffee, Salt & Straw Ice Cream, MUD/WTR, Bokksu, and many more.
Here's what makes this podcast different: I've been on both sides of the table.
6+ years working inside Shopify gave me access to what's coming before most merchants know it exists. Building, scaling, and successfully exiting my own ecommerce businesses taught me what actually works when your money and reputation are on the line. That combination of insider access plus real operator experience gives you a perspective you won't find anywhere else.
Since 2018, eCommerce Fastlane has delivered over 430 episodes and more than 2 million downloads to ambitious Shopify founders and marketers. Every week, I chat with operators, developers, and experts who share what's actually moving the needle right now—not theory, but patterns I've seen work consistently across dozens of brands at multiple stages.
Whether you're launching your first store or scaling past seven figures, every episode gives you stage-aware strategies you can implement this week. We cover Shopify apps and best practices, digital marketing and retention tactics, AI and automation tools, as well as operations and logistics that reduce overwhelm while building lasting customer loyalty.
You'll learn how to leverage emerging tech without losing what makes your brand unique. You'll also hear real founder stories, including lessons from my own journey building and exiting a DTC brand, plus insights from 430+ industry leaders who've been exactly where you are.
This isn't content for content's sake. It's the insight you'd get sitting at a mastermind table with someone who's succeeded at every level, helped hundreds of others do the same, and has the pattern recognition to show you what actually works at your current stage.
Ready to grow smarter, not just faster? Join thousands of founders and marketers in the eCommerce Fastlane community through our podcast, newsletter, blog, and forthcoming book "Thriving with Shopify."
Steve Hutt
DTC Founder | Podcast Host
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