The critical Head of Coffee role

On the podcast this week we're exploring the Head of Coffee role in different hospitality businesses and the crucial function it plays in delivering the perfect coffee experience.

In conversations with Ryan Garrick, Head of Coffee, WatchHouse, Christopher Jordan, Group Head of Coffee Caffè Nero, Jennifer Salamone, VP of Operations and Antonia Petaccio, Head of Coffee Training DC, at Tatte Bakery, we unpack the broad set of responsibilities that fall under the Head of Coffee role, from leading the sourcing and roasting to barista training and managing external partners. We also discuss the career progression to become Head of Coffee, share advice for baristas looking to take the next step up and find out what it takes to succeed.

Credits music: "Don't" by Marley collaboration with The Coffee Music Project

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What is 5THWAVE - The Business of Coffee and Hospitality?

A forward-thinking interview series examining the business of progressive coffee culture.

The 5THWAVE Podcast is hosted by Jeffrey Young, Editor-in-Chief of 5THWAVE magazine and Founder of Allegra Group.

Each episode features inspiring stories, business lessons, and thought leadership from the entrepreneurs and industry experts blazing trails to success across the world of coffee.

The podcast will delve into the detail of achieving operational excellence, get to grips with green coffee sourcing and seek out the very best of global coffee culture. We’ll also examine the future of e-commerce and coffee at home, the changing face of cafés and coffee shops, and how to hone winning HR strategies – plus much more.

Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVEPodcast