This story was originally published on HackerNoon at:
https://hackernoon.com/the-boring-backend-problem-nobody-talks-about-automating-expense-claims.
How OCR and rules-based automation are turning slow employee benefits claims into near-instant reimbursements, and why the eligibility logic is the hard part.
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Manual benefits claims are slow because of messy eligibility rules, not the tech. OCR is easy; automating eligibility logic is the hard part. Get that right, and reimbursements go from weeks to under 48 hours.