Human Solutions: Simplifying HR for People who Love HR

This one’s a little different. You asked what’s keeping you up at night—and Pete, Sarah, and Terry actually answered.

From the deceptively simple (Can someone choose unpaid time off?) to the maddeningly vague (How do we roll out new policies when everything’s constantly changing?), Terry Cook brings the practical, and Sarah Piscatelli brings the legal. Together, they walk a clean line between “it depends” and “you’d better document that.”

Topics include:
  • Why employees sometimes request unpaid time even when PTO is available—and when you can (and should) say no.
  • What it takes to communicate and track policy changes when your workforce reads less email than your average raccoon.
  • Why shift-based resentment and hybrid friction aren’t just cultural challenges—they’re legal minefields.
  • Plus: clear advice on what tools to use for policy sign-offs (spoiler: DocuSign’s not a bad start), when a bathroom-stall poster isn’t enough, and why “assume goodwill” should probably be in your code of conduct.
In classic Human Solutions fashion, it’s fast, useful, and just human enough to make you feel like you’re not alone out there!


  • AIM HR Solutions Training Catalog
  • AIM members can reach the HR Helpline at 800-470-6277 or helpline@aimnet.org for inquiries Monday through Friday from 8:30 a.m. – 5:00 p.m. (EST). Email requests will be responded to within 24 hours. 

What is Human Solutions: Simplifying HR for People who Love HR?

Welcome to Human Solutions, a show that simplifies HR for people who love HR. Each week, we’ll showcase a bite-sized conversation dedicated to helping you get your arms around an HR challenge. Who are we? From talent management, training, and compliance to compensation analysis and onsite services, AIM HR Solutions is committed to meeting you and your organizations where you are. The people on this show have decades of experience developing solutions for the issues you’re facing right now. This show is their chance to share.