Changing The Industry Podcast

Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

Don't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026

Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability

Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros

Shop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.

Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.
Simplify payments. Streamline operations. Check out 360payments.com today!

In this episode, Lucas and David are joined by Andrew McAllister, Michael Broschart, and Stevon Wright from the Shop-Ware Development Team. Andrew shares insights on the importance of being candid with customers about software updates and timelines. Stevon talks about the challenges of stepping into a role where the code needs to be extended and maintained without compromising performance. Michael highlights the significance of understanding shop owners' workflows and communicating effectively to improve Shop-Ware features. This episode offers a deep dive into the behind-the-scenes development process at Shop-Ware.

00:00 Podcast Feedback Via Facebook Messages
09:42 "True Automotive Hobbyists?"
14:55 Off-Road Mishap and Rescue
19:02 Passion for Cars and Networking
25:17 Parenting Reflection and Understanding
28:08 "From Big Corp to Dream Job"
33:16 Adapting to New Software
39:18 Network Capacity and Communication Issues
46:47 Identifying Pain Points for Solutions
49:44 Unifying Shopware Experience
56:55 Seamless Financing Solution Launch Timeline
01:02:08 Shopware Feature Enhancements Request

What is Changing The Industry Podcast?

This podcast is dedicated to changing the automotive industry for the better, one conversation at a time.

Whether you're a technician, vendor, business owner, or car enthusiast, we hope to inspire you to improve for your customers, your careers, your businesses, and your families.