PIWORLD Investor Podcasts

ActiveOps CEO, Richard Jeffery, CFO Ken Smith and incoming CFO, Emma Salthouse present Interim Results for the six months ended 30 September 2023.
Richard Jeffery, CEO00:16 – Introduction04:26 – H1 FY24 highlights
Ken Smith, CFO10:03 – Financial Highlights12:15 – P&L Performance13:42 – EBITDA Bridge
Emma Salthouse, Incoming CFO15:03 – Financial outlook
Richard Jeffery, CEO16:30 – Strategy and Opportunity17:57 – Decision intelligence21:36 – Market Evidence22:56 – ControliQ Series 326:15 – Product investment27:57 – Current trading and outlook
The Company’s offerings provide predictive and prescriptive insight to help service operations make better decisions – faster. The Company’s AI-powered SaaS solutions are underpinned by 15+ years of operational data and its AOM methodology that’s proven to drive cross department decision-making.
With Decision Intelligence, ActiveOps’ customers deliver MORE – release 20%+ capacity within the first 12 months and boost productivity by 30%+ leading to MORE business impact. Customer turnaround times are improved substantially, costs are reduced, SLAs are met, and employees are happier and more engaged.
The Company has 180 employees, serving a global customer base of over 80 enterprise customers from offices in the UK, Ireland, USA, Australia, India and South Africa. The Group’s customers are predominantly in the banking, insurance, healthcare administration and business process outsourcing (BPO) sectors, including Nationwide, TD Bank, Elevance and DXC Technology.

Show Notes

ActiveOps CEO, Richard Jeffery, CFO Ken Smith and incoming CFO, Emma Salthouse present Interim Results for the six months ended 30 September 2023.

Richard Jeffery, CEO
00:16 – Introduction
04:26 – H1 FY24 highlights

Ken Smith, CFO
10:03 – Financial Highlights
12:15 – P&L Performance
13:42 – EBITDA Bridge

Emma Salthouse, Incoming CFO
15:03 – Financial outlook

Richard Jeffery, CEO
16:30 – Strategy and Opportunity
17:57 – Decision intelligence
21:36 – Market Evidence
22:56 – ControliQ Series 3
26:15 – Product investment
27:57 – Current trading and outlook

The Company’s offerings provide predictive and prescriptive insight to help service operations make better decisions – faster. The Company’s AI-powered SaaS solutions are underpinned by 15+ years of operational data and its AOM methodology that’s proven to drive cross department decision-making.

With Decision Intelligence, ActiveOps’ customers deliver MORE – release 20%+ capacity within the first 12 months and boost productivity by 30%+ leading to MORE business impact. Customer turnaround times are improved substantially, costs are reduced, SLAs are met, and employees are happier and more engaged.

The Company has 180 employees, serving a global customer base of over 80 enterprise customers from offices in the UK, Ireland, USA, Australia, India and South Africa. The Group’s customers are predominantly in the banking, insurance, healthcare administration and business process outsourcing (BPO) sectors, including Nationwide, TD Bank, Elevance and DXC Technology.

Creators and Guests

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Producer
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