Show Notes
FM Evolution Podcast Episode: Leo Rota pt.2
Host: Shawn Black
On this episode Shawn is joined by Leo Rota, the Director of Customer Success at Turbo Systems
[00:00:30] - Intro
[00:00:48] - Subject of the show, Turbo Systems, innovations
[00:01:32] - CGP Maintenance sponsor ad
[00:03:01] - Favorite quote
[00:05:34] - Meaningful Apps, last mile experience
[00:11:34] - Work force changes
[00:13:47] - Where do you see software evolve in the next 10 years?
[00:16:30] - Data Management, What is the most import thing for FM’s to look at?
[00:20:19] - What’s next for Turbo Systems?
[00:23:05] - Outro
Quotes from the Episode:
“Those who take the most shots, win.” {~paraphrasing Wayne Gretzky}
[00:03:26]
“If you fail to prepare, you’re preparing to fail.” {~Benjamin Franklin}
[00:04:25]
“How your customers view you and how they engage with you is really what it’s about these days.”
[00:07:20]
“When it comes to technology and integration, having the right tools is critical.”
[00:19:04]
Links:
What is Service Evolution?
Service Evolution is the ultimate destination for America's service industry leaders. We provide the insight and advice you need to advance in your career, learn new skills, and advance in the service industry. Our podcasts feature interviews with industry experts, advice from successful leaders, and inspiring stories of success. Whether you're at the beginning of your journey or looking for ways to further your success, Service Evolution is here to help you take the next steps toward success. Join us as we explore the service leadership world and discover how to make a positive impact today.