Retail Remix

Model No. has one key goal: to minimize waste in the home and commercial furniture space. To accomplish this mission, the company has had to focus on building trust and credibility through its customer experience.

During this week’s Retail Remix, Phillip Raub, the CEO of Model No., reveals the brand’s key investments across manufacturing, fulfillment and digital marketing and engagement.

Show Notes

Model No. has one key goal: to minimize waste in the home and commercial furniture space. To accomplish this mission, the company has had to focus on building trust and credibility through its customer experience.  
 
During this week’s Retail Remix, Phillip Raub, the CEO of Model No., reveals the brand’s key investments across manufacturing, fulfillment and digital marketing and engagement. Listen to get Phillip’s perspectives on: 
  • How furniture brands can close the knowledge gap using high-quality content and cutting-edge technology;  
  • The future of manufacturing, including micro-factories and 3D printing; and 
  • Why Model No. decided to break into marketplaces and how the brand is making it work. 
RELATED LINKS 
  • Learn more about Model No.  
  • Register for the Retail Innovation Conference to learn from more of the industry’s most innovative brands 

What is Retail Remix?

The rules of retail are constantly changing. Today, we're in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry's leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners, analysts and innovators in retail, and see what new engagement opportunities await.