Service Evolution

One of the most significant challenges facing facility managers today is the labor shortage affecting the workforce. Chris Bunch joins the FM Evolution podcast in this episode to discuss a virtually untapped resource for the labor market. Bunch is the Vice President of the commercial facilities services at PRIDE Industries, where business excellence and a positive social impact align.

Show Notes

Shownotes:
(1:46) Introducing Chris Bunch of Pride Industries
(5:21) Military Service and FM 
(6:55) What Are You Reading?
(8:28) Unemployment of Adults with Disabilities 
(13:28) Workforce Retention
(18:48) Corporate America Hiring Practices
(23:31) Is PRIDE the Solution to These High Turnover Rates
(30:34) Education and Workers with Disabilities
(35:23) Closing Remarks

Links:
Shawn Black
Chris Bunch
PRIDE Industries

Books:
Good To Great

Quotes:

"It's great to be part of a team [where] you're not just there to provide an outstanding service delivery. You're out there to have a social impact on somebody's life." (5:11) - Chris Bunch

"I​f you don't want to choose to be the best, [then] maybe it's not something you should be doing." (7:19) - Chris Bunch

"Some people in the custodial space, as an example, experienced 300% turnover a year. And that's actually probably only increased under the COVID period because to be honest, hourly wages have gone up at a rapid pace, right? For the first time in the history, the hourly employee has leverage over management terms of wage determination and price point." (24:27) - Chris Bunch

https://www.cgpconstruction.com/

What is Service Evolution?

Service Evolution is the ultimate destination for America's service industry leaders. We provide the insight and advice you need to advance in your career, learn new skills, and advance in the service industry. Our podcasts feature interviews with industry experts, advice from successful leaders, and inspiring stories of success. Whether you're at the beginning of your journey or looking for ways to further your success, Service Evolution is here to help you take the next steps toward success. Join us as we explore the service leadership world and discover how to make a positive impact today.