SuperPod — The no-filter MSP show

Ryan Morris- The principal of Morris Management consulting and a co-host of Killing IT podcast is our guest today. In this discussion, he discusses a variety of topics around the importance of being a digital citizen, the new target markets that's emerged out of the hybrid IT, and why firing 'maintenance' clients is the best thing you can do for your MSP.

Show Notes

Topics discussed in this episodes

  • Why we will never go to the 'way it was before'. 03:22
  • What is the one key thing that will help MSPs thrive and shine. 05:09
  • The importance of being a 'digital citizen' in your marketing efforts 08:00
  • Looking out for new target markets that's emerged out of 'hybrid workforce'. 16:00
  • Identifying and firing 'high-cost' clients and why you need fire them. 17:47
  • Downsides to standardizing your offerings. 22:05
  • Why IoT might be the next big thing in the MSP space and what possible use cases does it serve? 24:04
  • Calendaring and time boxing to stay productive. 30:19
  • The first hire you should make your in your MSP. 31:49

Resources mentioned in this episode

  • Linkedin
  • Time-boxing technique

The team that made this episode possible:


What is SuperPod — The no-filter MSP show?

SuperPod — The no-filter MSP show is an all-tactical podcast where we get behind the scenes, talk to MSP owners (and experts), and get to know what they are doing to evolve their business.

Presented by SuperOps.ai.