Here's a study that will change how you think about your leads. When someone opts in with a company, roughly 50% of them will eventually buy. But only 15% of those buyers purchase in the first 100 days. The other 85% buy over the next 100 weeks.
Read that again. Most gym owners have a system for the 15% and nothing for the 85%. They hammer a lead for 21 days, get no response, and write them off as dead. Those aren't dead leads. They just haven't bought yet.
In this episode, Tom and I break down what to actually do with that 85%. The short version: get in their inbox consistently and build the relationship until they're ready. Three emails a week, 200 words each, call to action in the PS. Bobby and Maria from Big Day Fitness did exactly this after taking my email workshop and got 12 to 13 new customers last year from emails alone. At $5,000 lifetime value each, that's $60,000 for writing a few hundred words a week.
I'm teaching the full system on September 11th. This is my fourth email workshop and I believe it's the most important one I've ever done. I'm bringing in Doberman Dan, a legend in direct response who actually lived with Gary Halbert in Costa Rica and now coaches me personally. Ben Stocks is teaching Facebook ad copy. And I'm covering print marketing, because one newspaper ad at my gym has produced over $60,000 in lifetime client value this year.
I chose September 11th on purpose. My dad, sister, and brother in law all worked in the World Trade Center. That day hit close to home. Stephen Siller was a 34 year old FDNY firefighter who had just gotten off the late shift when he heard about the first plane. He turned around, grabbed his gear, found the Brooklyn Battery Tunnel closed, strapped his equipment to his back, and ran three miles through it on foot to the towers. He never came home. He left behind his wife Sally and five children. The Tunnel to Towers Foundation his family created provides mortgage free homes to families of fallen first responders, Gold Star families, and catastrophically injured veterans. 25% of the proceeds from this workshop go to them.
5 Key Takeaways:
- Your dead leads aren't dead. They're just early. 85% of the people who will eventually buy from you do it over the following 100 weeks, not the first 100 days. If your only system is a 21 day follow up sequence, you're throwing away the majority of your future customers.
- Three emails a week is the sweet spot for a gym. 200 words. Curiosity plus useful in the subject line. Call to action in the PS. That's the whole formula. Commit to it for 90 days before you decide whether it works.
- Nobody is thinking about you as much as you think they are. Gym owners don't email because they're afraid of being annoying. When someone unsubscribes, they're not at home plotting against your business. They just unsubscribed. And they probably weren't going to buy anyway.
- Stop swinging for grand slams. Derek Jeter never hit a grand slam in his entire career. Most of your emails will get crickets and that's fine. You're hitting singles. Bobby and Maria got 12 customers worth $60,000 from consistent emails, not from one home run.
- Know, like, trust is the sequence and email is how you move people through it. Vince has never met Arthur Brooks but trusts him enough to buy any book he releases, all from consuming his emails and content. You can build that same trust with someone who has never set foot in your gym.
What is Fitness Business University Podcast?
The Fitness Business University Podcast — The #1 Fitness Business Podcast — is the go-to educational show for gym owners, by gym owners. Hosted by Vince Gabriele, a seasoned pro with 18 years in the trenches of the fitness industry, this podcast pulls back the curtain on the real strategies, systems, and money-making wisdom that have helped gyms around the world grow and thrive.
If you’re a Gym Owner or Fitness Entrepreneur ready to get more clients, make more money, and free up your time to do what you love, this is your playbook. Vince delivers a funny, straight-talking, no B.S. approach — no fluff, no theories, just the proven, real-world skills you need to win in business and in life.