352 - Troy Bolus (OmniPanel) On Turning User Complaints Into Product Roadmaps

Show Notes

Troy is the co-founder of Omnipanel. OmniPanel is an analytics platform that surfaces key user insights from your customer support tickets so you can identify when, where, and how user friction impacts your retention and profitability.

Thanks to Omnipanel for sponsoring this episode of Forward Thinking Founders!
OmniPanel is an analytics platform that surfaces key user insights from your customer support tickets so you can identify when, where, and how user friction impacts your retention and profitability. Try OmniPanel for yourself here. 

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What is Forward Thinking Founders?

Forward Thinking Founders is a founder podcast where we interview high potential founders from networks like Y Combinator, The Thiel Fellowship, Product Hunt, Twitter, etc. and brings to light what they're building for the world. Think of it like the opposite of How I Built This, where we interview founders before they are successful, then if they are, we have a moment in time we can look back on in the early days. Does the model work? Look at our early interviews and you'll have your answer.