In this riveting podcast, Matt Crum, President of Frank Winston Crum, shares how the company evolved from a Florida workers’ comp carrier into a multi-state specialty insurer while modernizing its technology foundation with Majesco. He explains how legacy systems constrained product expansion and speed to market, prompting a rigorous selection and blueprinting process to choose a scalable, configurable core platform. He also details how they now leverage AI across underwriting, servicing, and claims to reduce friction for agents and insureds, lower expenses, and improve decision-making.
What is The Future of Insurance: Industry Leaders?
Welcome to Majesco’s Future of Insurance Podcast Series, where we tap into the expertise and experience of a variety of industry leaders, partners and influencers to give listeners access to different stories, expertise and insights about the trends that are defining the future of insurance.