CX Nexus Podcast

With last week's episode focused an #CMAD, we pick up where we left off on Episode 007. Chris has a question on when to start offline events for his community. What types of offline events are there and how does one start. We take the case of "user groups" and use Episode 007's BeagleBoard case study. We get into metrics and I think there are many ways to measure, but thanks to Chris for always helping me bring it down to simple terms. In the end, our discussion gives Chris a Eureka moment. Listen for it.

Show Notes

  • How to started an offline events with your community
  • Types of offline events
    • Trade Shows
    • Ad hoc events
    • User Groups
  • Discuss when in the evolution cycle of a community should an offline community start
  • Reminding community managers that offline events need to follow the purpose of your community

Creators and Guests

Host
Chris Detzel
Chris is a versatile Digital Community Strategist with several years of experience. He has owned community vision, strategy, and execution. He is responsible for leading the development and execution of community engagement programs, creating compelling content for customer communities and acts as the voice of the customer. He believes that data should drive decisions as it is the key element of any long-term successful strategy.

What is CX Nexus Podcast?

CX Nexus," hosted by Nicole Saunders and Chris Detzel, is a cutting-edge podcast at the crossroads of community, customer experience, customer success, sales, and marketing. Tailored for forward-thinking leaders in mid to upper management, this podcast is a goldmine of insights for professionals shaping their careers in these interconnected domains. Emphasizing the importance of collaboration and cross-functionality, it navigates the intricate dance of integrating diverse business functions effortlessly.

Each episode unfolds as a masterclass in cross-functional leadership, offering innovative strategies for collaborative success and a deep dive into the latest industry trends. "CX Nexus" serves as a powerful platform for personal brand development for both its hosts and its audience. More than just a podcast, it's a career accelerator for the astute professionals in marketing, community engagement, product management, sales, and customer success.