{"version":"1.0.0","segments":[{"speaker":"Unknown","startTime":7.56,"endTime":10.26,"body":"Welcome to the IT"},{"speaker":"Unknown","startTime":7.56,"endTime":10.26,"body":"Matters podcast, where we"},{"speaker":"Unknown","startTime":10.26,"endTime":14.85,"body":"explore why IT matters and"},{"speaker":"Unknown","startTime":10.26,"endTime":14.85,"body":"matters pertaining to IT. Here's"},{"speaker":"Unknown","startTime":14.85,"endTime":16.29,"body":"your host, Aaron Bock."},{"speaker":"Aaron Bock","startTime":16.86,"endTime":19.95,"body":"Welcome back to the"},{"speaker":"Aaron Bock","startTime":16.86,"endTime":19.95,"body":"show. This is our 12th episode."},{"speaker":"Aaron Bock","startTime":19.95,"endTime":23.07,"body":"We're excited to have you."},{"speaker":"Aaron Bock","startTime":19.95,"endTime":23.07,"body":"Keith, how have you been doing?"},{"speaker":"Keith Hawkey","startTime":24.24,"endTime":27.21,"body":"I've been doing"},{"speaker":"Keith Hawkey","startTime":24.24,"endTime":27.21,"body":"wonderful. And I've got some"},{"speaker":"Keith Hawkey","startTime":27.21,"endTime":30.42,"body":"people on my roof. So hopefully"},{"speaker":"Keith Hawkey","startTime":27.21,"endTime":30.42,"body":"they're not too loud. I'll try"},{"speaker":"Keith Hawkey","startTime":30.42,"endTime":32.7,"body":"to mute when they're not. When"},{"speaker":"Keith Hawkey","startTime":30.42,"endTime":32.7,"body":"I'm not talking."},{"speaker":"Aaron Bock","startTime":33.09,"endTime":34.92,"body":"Well, if it was"},{"speaker":"Aaron Bock","startTime":33.09,"endTime":34.92,"body":"December, then we would think"},{"speaker":"Aaron Bock","startTime":34.92,"endTime":38.16,"body":"it'd be Santa Claus. So at least"},{"speaker":"Aaron Bock","startTime":34.92,"endTime":38.16,"body":"we know it's Christmas in July."},{"speaker":"Aaron Bock","startTime":38.58,"endTime":42.03,"body":"Hey, Keith. You know, since our"},{"speaker":"Aaron Bock","startTime":38.58,"endTime":42.03,"body":"last time we kind of talked a"},{"speaker":"Aaron Bock","startTime":42.03,"endTime":45.78,"body":"lot about IT trends and what's"},{"speaker":"Aaron Bock","startTime":42.03,"endTime":45.78,"body":"going on in technology. And I"},{"speaker":"Aaron Bock","startTime":45.78,"endTime":48.93,"body":"wanted to bring something up"},{"speaker":"Aaron Bock","startTime":45.78,"endTime":48.93,"body":"before our episode today that we"},{"speaker":"Aaron Bock","startTime":48.93,"endTime":51.36,"body":"have, that's going to be a"},{"speaker":"Aaron Bock","startTime":48.93,"endTime":51.36,"body":"really great episode. Have you"},{"speaker":"Aaron Bock","startTime":51.36,"endTime":56.46,"body":"seen the latest news out of"},{"speaker":"Aaron Bock","startTime":51.36,"endTime":56.46,"body":"Europe with Microsoft and then"},{"speaker":"Aaron Bock","startTime":56.46,"endTime":59.64,"body":"looking at the monopoly on"},{"speaker":"Aaron Bock","startTime":56.46,"endTime":59.64,"body":"teams, it's an interesting"},{"speaker":"Aaron Bock","startTime":59.64,"endTime":63.51,"body":"lawsuit that's coming together."},{"speaker":"Aaron Bock","startTime":59.64,"endTime":63.51,"body":"Basically, Slack, which is part"},{"speaker":"Aaron Bock","startTime":63.51,"endTime":67.89,"body":"of Salesforce now has brought a"},{"speaker":"Aaron Bock","startTime":63.51,"endTime":67.89,"body":"case against Microsoft, that"},{"speaker":"Aaron Bock","startTime":67.89,"endTime":71.13,"body":"there's a monopoly in their"},{"speaker":"Aaron Bock","startTime":67.89,"endTime":71.13,"body":"Teams product, because they're"},{"speaker":"Aaron Bock","startTime":71.43,"endTime":75.03,"body":"basically forcing users to"},{"speaker":"Aaron Bock","startTime":71.43,"endTime":75.03,"body":"download it, and not explaining"},{"speaker":"Aaron Bock","startTime":75.03,"endTime":77.25,"body":"the proper costs. And I think"},{"speaker":"Aaron Bock","startTime":75.03,"endTime":77.25,"body":"it's going to be an interesting"},{"speaker":"Aaron Bock","startTime":77.25,"endTime":81.27,"body":"one for us to follow with all"},{"speaker":"Aaron Bock","startTime":77.25,"endTime":81.27,"body":"the Microsoft adoptions, phone"},{"speaker":"Aaron Bock","startTime":81.3,"endTime":85.77,"body":"conversations that we see people"},{"speaker":"Aaron Bock","startTime":81.3,"endTime":85.77,"body":"talking about going to Teams, I"},{"speaker":"Aaron Bock","startTime":85.77,"endTime":87.96,"body":"just think it's gonna be a"},{"speaker":"Aaron Bock","startTime":85.77,"endTime":87.96,"body":"really interesting case, because"},{"speaker":"Aaron Bock","startTime":87.96,"endTime":91.14,"body":"I've been saying for years, I"},{"speaker":"Aaron Bock","startTime":87.96,"endTime":91.14,"body":"don't know how Microsoft is not"},{"speaker":"Aaron Bock","startTime":91.14,"endTime":94.11,"body":"a monopoly. And now it's finally"},{"speaker":"Aaron Bock","startTime":91.14,"endTime":94.11,"body":"being tried in Europe."},{"speaker":"Keith Hawkey","startTime":94.53,"endTime":97.26,"body":"Yeah, those"},{"speaker":"Keith Hawkey","startTime":94.53,"endTime":97.26,"body":"Europeans always like to pick on"},{"speaker":"Keith Hawkey","startTime":97.29,"endTime":102.27,"body":"our tech companies. I know that"},{"speaker":"Keith Hawkey","startTime":97.29,"endTime":102.27,"body":"for sure. We have a, you know,"},{"speaker":"Keith Hawkey","startTime":102.27,"endTime":105.0,"body":"typically, the legislation like"},{"speaker":"Keith Hawkey","startTime":102.27,"endTime":105.0,"body":"starts over there. And then it"},{"speaker":"Keith Hawkey","startTime":105.0,"endTime":109.56,"body":"eventually migrates over to the"},{"speaker":"Keith Hawkey","startTime":105.0,"endTime":109.56,"body":"US, but maybe that's because who"},{"speaker":"Keith Hawkey","startTime":109.56,"endTime":113.55,"body":"holds the stakes? But yeah,"},{"speaker":"Keith Hawkey","startTime":109.56,"endTime":113.55,"body":"that's interesting. I mean, it's"},{"speaker":"Keith Hawkey","startTime":113.58,"endTime":117.0,"body":"it's not it's been going on for"},{"speaker":"Keith Hawkey","startTime":113.58,"endTime":117.0,"body":"a long time with Microsoft as"},{"speaker":"Keith Hawkey","startTime":117.0,"endTime":122.67,"body":"far as the ambiguity and all the"},{"speaker":"Keith Hawkey","startTime":117.0,"endTime":122.67,"body":"different licensing and now how"},{"speaker":"Keith Hawkey","startTime":122.67,"endTime":125.97,"body":"complicated it can be. And you"},{"speaker":"Keith Hawkey","startTime":122.67,"endTime":125.97,"body":"know, Microsoft being a"},{"speaker":"Keith Hawkey","startTime":125.97,"endTime":128.55,"body":"monopoly, I don't think it's"},{"speaker":"Keith Hawkey","startTime":125.97,"endTime":128.55,"body":"necessarily a new concept to"},{"speaker":"Keith Hawkey","startTime":128.55,"endTime":132.36,"body":"anybody. Maybe they're just good"},{"speaker":"Keith Hawkey","startTime":128.55,"endTime":132.36,"body":"at what they do. So I'm excited"},{"speaker":"Keith Hawkey","startTime":132.36,"endTime":137.13,"body":"to see how that lawsuit turns"},{"speaker":"Keith Hawkey","startTime":132.36,"endTime":137.13,"body":"out to see if it impacts the"},{"speaker":"Keith Hawkey","startTime":137.13,"endTime":137.52,"body":"market."},{"speaker":"Aaron Bock","startTime":138.21,"endTime":140.999,"body":"Yeah. Well, Keith,"},{"speaker":"Aaron Bock","startTime":138.21,"endTime":140.999,"body":"why don't you get us started. By"},{"speaker":"Aaron Bock","startTime":141.053,"endTime":144.17,"body":"the way, I think I forgot to"},{"speaker":"Aaron Bock","startTime":141.053,"endTime":144.17,"body":"introduce Keith today, Keith"},{"speaker":"Aaron Bock","startTime":144.225,"endTime":147.178,"body":"Hawkey, co host of the IT"},{"speaker":"Aaron Bock","startTime":144.225,"endTime":147.178,"body":"Matters podcast has been, he"},{"speaker":"Aaron Bock","startTime":147.233,"endTime":150.569,"body":"joins us in the last five or six"},{"speaker":"Aaron Bock","startTime":147.233,"endTime":150.569,"body":"episodes, and we're happy to"},{"speaker":"Aaron Bock","startTime":150.623,"endTime":154.014,"body":"have him he's brought a new life"},{"speaker":"Aaron Bock","startTime":150.623,"endTime":154.014,"body":"to this podcast. So why don't"},{"speaker":"Aaron Bock","startTime":154.069,"endTime":156.803,"body":"you introduce we have an"},{"speaker":"Aaron Bock","startTime":154.069,"endTime":156.803,"body":"exciting guest today, and"},{"speaker":"Aaron Bock","startTime":156.858,"endTime":158.28,"body":"Keith's gonna kick us off."},{"speaker":"Keith Hawkey","startTime":158.76,"endTime":160.92,"body":"Yeah. Thanks,"},{"speaker":"Keith Hawkey","startTime":158.76,"endTime":160.92,"body":"Aaron. Really appreciate it."},{"speaker":"Keith Hawkey","startTime":160.92,"endTime":164.79,"body":"Today, we had an exciting guest"},{"speaker":"Keith Hawkey","startTime":160.92,"endTime":164.79,"body":"with a background in supporting"},{"speaker":"Keith Hawkey","startTime":164.79,"endTime":169.74,"body":"IT with globally distributed"},{"speaker":"Keith Hawkey","startTime":164.79,"endTime":169.74,"body":"manufacturing enterprises. He"},{"speaker":"Keith Hawkey","startTime":169.74,"endTime":173.37,"body":"says that some cloud investments"},{"speaker":"Keith Hawkey","startTime":169.74,"endTime":173.37,"body":"aren't reaching their promised"},{"speaker":"Keith Hawkey","startTime":173.4,"endTime":178.35,"body":"ROI potential. Is he right?"},{"speaker":"Keith Hawkey","startTime":173.4,"endTime":178.35,"body":"Also, with large language model"},{"speaker":"Keith Hawkey","startTime":178.35,"endTime":183.12,"body":"AI? Is it going to be a boon or"},{"speaker":"Keith Hawkey","startTime":178.35,"endTime":183.12,"body":"a bust? When it comes to"},{"speaker":"Keith Hawkey","startTime":183.12,"endTime":186.66,"body":"application development work? Is"},{"speaker":"Keith Hawkey","startTime":183.12,"endTime":186.66,"body":"it going to take our jobs? Who"},{"speaker":"Keith Hawkey","startTime":186.66,"endTime":191.25,"body":"knows? We'll find out. And how"},{"speaker":"Keith Hawkey","startTime":186.66,"endTime":191.25,"body":"should a team leader this"},{"speaker":"Keith Hawkey","startTime":191.25,"endTime":194.58,"body":"leading an application"},{"speaker":"Keith Hawkey","startTime":191.25,"endTime":194.58,"body":"development team approach"},{"speaker":"Keith Hawkey","startTime":194.61,"endTime":198.21,"body":"introducing AI into their"},{"speaker":"Keith Hawkey","startTime":194.61,"endTime":198.21,"body":"workflows? I would like to"},{"speaker":"Keith Hawkey","startTime":198.21,"endTime":201.96,"body":"introduce to you my friend"},{"speaker":"Keith Hawkey","startTime":198.21,"endTime":201.96,"body":"Anthony Darden, who is currently"},{"speaker":"Keith Hawkey","startTime":201.96,"endTime":204.96,"body":"the CIO of protective"},{"speaker":"Keith Hawkey","startTime":201.96,"endTime":204.96,"body":"Industries, a global"},{"speaker":"Keith Hawkey","startTime":204.96,"endTime":209.16,"body":"manufacturer of plastic"},{"speaker":"Keith Hawkey","startTime":204.96,"endTime":209.16,"body":"protective components with over"},{"speaker":"Keith Hawkey","startTime":209.19,"endTime":215.19,"body":"21,000 active customers and the"},{"speaker":"Keith Hawkey","startTime":209.19,"endTime":215.19,"body":"automotive medical energy and"},{"speaker":"Keith Hawkey","startTime":215.19,"endTime":217.8,"body":"industry segments around the"},{"speaker":"Keith Hawkey","startTime":215.19,"endTime":217.8,"body":"globe. Welcome to the podcast,"},{"speaker":"Keith Hawkey","startTime":217.8,"endTime":218.28,"body":"Anthony."},{"speaker":"Anthony Darden","startTime":218.76,"endTime":220.89,"body":"Thanks. Thanks."},{"speaker":"Anthony Darden","startTime":218.76,"endTime":220.89,"body":"Thanks for having me. Appreciate"},{"speaker":"Anthony Darden","startTime":220.89,"endTime":221.28,"body":"the time."},{"speaker":"Keith Hawkey","startTime":221.88,"endTime":225.09,"body":"Excellent. Well,"},{"speaker":"Keith Hawkey","startTime":221.88,"endTime":225.09,"body":"why don't you? Can you tell us a"},{"speaker":"Keith Hawkey","startTime":225.09,"endTime":227.28,"body":"little bit about yourself? I"},{"speaker":"Keith Hawkey","startTime":225.09,"endTime":227.28,"body":"know, I know, again, gave an"},{"speaker":"Keith Hawkey","startTime":227.28,"endTime":229.98,"body":"intro but I never seem to hit"},{"speaker":"Keith Hawkey","startTime":227.28,"endTime":229.98,"body":"the mark."},{"speaker":"Anthony Darden","startTime":230.34,"endTime":234.12,"body":"Sure. So I've"},{"speaker":"Anthony Darden","startTime":230.34,"endTime":234.12,"body":"been in IT, man, uh, you know,"},{"speaker":"Anthony Darden","startTime":234.12,"endTime":239.43,"body":"you blink and you feels like,"},{"speaker":"Anthony Darden","startTime":234.12,"endTime":239.43,"body":"it's amazing how fast time goes"},{"speaker":"Anthony Darden","startTime":239.43,"endTime":242.91,"body":"by I've been in IT roughly 30"},{"speaker":"Anthony Darden","startTime":239.43,"endTime":242.91,"body":"years, started out in"},{"speaker":"Anthony Darden","startTime":242.91,"endTime":247.53,"body":"application developments, slowly"},{"speaker":"Anthony Darden","startTime":242.91,"endTime":247.53,"body":"work my way up into leadership."},{"speaker":"Anthony Darden","startTime":247.53,"endTime":251.04,"body":"And then my current role. I've"},{"speaker":"Anthony Darden","startTime":247.53,"endTime":251.04,"body":"been with protective industries"},{"speaker":"Anthony Darden","startTime":251.04,"endTime":255.99,"body":"now 10 and a half years. Seen"},{"speaker":"Anthony Darden","startTime":251.04,"endTime":255.99,"body":"lots of changes, focused a lot"},{"speaker":"Anthony Darden","startTime":255.99,"endTime":263.16,"body":"on acquisition activity, just"},{"speaker":"Anthony Darden","startTime":255.99,"endTime":263.16,"body":"virtualization and helping my"},{"speaker":"Anthony Darden","startTime":263.16,"endTime":267.39,"body":"company transform what was"},{"speaker":"Anthony Darden","startTime":263.16,"endTime":267.39,"body":"traditionally your tech support,"},{"speaker":"Anthony Darden","startTime":267.39,"endTime":271.83,"body":"keep the lights on function to a"},{"speaker":"Anthony Darden","startTime":267.39,"endTime":271.83,"body":"business partner. And that's"},{"speaker":"Anthony Darden","startTime":271.83,"endTime":274.83,"body":"been an incredible journey. And"},{"speaker":"Anthony Darden","startTime":271.83,"endTime":274.83,"body":"there's still plenty of work to"},{"speaker":"Anthony Darden","startTime":274.83,"endTime":275.07,"body":"do."},{"speaker":"Keith Hawkey","startTime":277.02,"endTime":279.03,"body":"Yeah, there"},{"speaker":"Keith Hawkey","startTime":277.02,"endTime":279.03,"body":"certainly is plenty of work."},{"speaker":"Keith Hawkey","startTime":279.03,"endTime":283.14,"body":"And, you know, in our previous"},{"speaker":"Keith Hawkey","startTime":279.03,"endTime":283.14,"body":"conversations you've mentioned"},{"speaker":"Keith Hawkey","startTime":284.22,"endTime":288.96,"body":"especially with the advent of"},{"speaker":"Keith Hawkey","startTime":284.22,"endTime":288.96,"body":"COVID, and moving infrastructure"},{"speaker":"Keith Hawkey","startTime":288.96,"endTime":295.38,"body":"over two or more cloud service"},{"speaker":"Keith Hawkey","startTime":288.96,"endTime":295.38,"body":"delivery model, how the promise"},{"speaker":"Keith Hawkey","startTime":295.38,"endTime":300.66,"body":"of cloud was certainly exciting"},{"speaker":"Keith Hawkey","startTime":295.38,"endTime":300.66,"body":"a few years ago, but some"},{"speaker":"Keith Hawkey","startTime":300.66,"endTime":305.04,"body":"organizations and some"},{"speaker":"Keith Hawkey","startTime":300.66,"endTime":305.04,"body":"leadership aren't realizing the"},{"speaker":"Keith Hawkey","startTime":305.07,"endTime":310.2,"body":"ROI. And then now that contracts"},{"speaker":"Keith Hawkey","startTime":305.07,"endTime":310.2,"body":"are coming up, if you signed a"},{"speaker":"Keith Hawkey","startTime":310.2,"endTime":313.41,"body":"three year contract in the"},{"speaker":"Keith Hawkey","startTime":310.2,"endTime":313.41,"body":"beginning of COVID, you have"},{"speaker":"Keith Hawkey","startTime":313.41,"endTime":315.72,"body":"these renewals coming up and"},{"speaker":"Keith Hawkey","startTime":313.41,"endTime":315.72,"body":"you're having to explain to your"},{"speaker":"Keith Hawkey","startTime":315.72,"endTime":319.2,"body":"leadership, was the investment"},{"speaker":"Keith Hawkey","startTime":315.72,"endTime":319.2,"body":"worth it? Is this the direction"},{"speaker":"Keith Hawkey","startTime":319.2,"endTime":321.72,"body":"we want to go? Shall we peel"},{"speaker":"Keith Hawkey","startTime":319.2,"endTime":321.72,"body":"back in some way? Shall we move"},{"speaker":"Keith Hawkey","startTime":321.72,"endTime":327.48,"body":"forward in others? In your"},{"speaker":"Keith Hawkey","startTime":321.72,"endTime":327.48,"body":"experience, you've been in IT"},{"speaker":"Keith Hawkey","startTime":327.48,"endTime":333.27,"body":"for a long time, how should it"},{"speaker":"Keith Hawkey","startTime":327.48,"endTime":333.27,"body":"leaders conceptualize and get"},{"speaker":"Keith Hawkey","startTime":333.27,"endTime":335.79,"body":"the vision across the leadership"},{"speaker":"Keith Hawkey","startTime":333.27,"endTime":335.79,"body":"when it comes to these types of"},{"speaker":"Keith Hawkey","startTime":335.79,"endTime":338.22,"body":"investments? What are some of"},{"speaker":"Keith Hawkey","startTime":335.79,"endTime":338.22,"body":"the caveats that you've seen?"},{"speaker":"Anthony Darden","startTime":338.91,"endTime":341.73,"body":"Yeah, there's"},{"speaker":"Anthony Darden","startTime":338.91,"endTime":341.73,"body":"two parts to it. Right. So IT,"},{"speaker":"Anthony Darden","startTime":341.91,"endTime":345.18,"body":"leaders tend to wear many"},{"speaker":"Anthony Darden","startTime":341.91,"endTime":345.18,"body":"different hats and I would say"},{"speaker":"Anthony Darden","startTime":345.18,"endTime":348.6,"body":"that a marketing hat certainly"},{"speaker":"Anthony Darden","startTime":345.18,"endTime":348.6,"body":"is in play here. Because there's"},{"speaker":"Anthony Darden","startTime":348.6,"endTime":352.56,"body":"the there's the act of selling,"},{"speaker":"Anthony Darden","startTime":348.6,"endTime":352.56,"body":"why cloud will have its benefits"},{"speaker":"Anthony Darden","startTime":352.56,"endTime":356.97,"body":"and the cautions that are very"},{"speaker":"Anthony Darden","startTime":352.56,"endTime":356.97,"body":"real. Otherwise, you know, I"},{"speaker":"Anthony Darden","startTime":356.97,"endTime":361.35,"body":"look at I refer to cloud as a"},{"speaker":"Anthony Darden","startTime":356.97,"endTime":361.35,"body":"money pit. Leaky bucket. I mean,"},{"speaker":"Anthony Darden","startTime":361.35,"endTime":363.63,"body":"there's, you have to have your"},{"speaker":"Anthony Darden","startTime":361.35,"endTime":363.63,"body":"arms around it. But then when"},{"speaker":"Anthony Darden","startTime":363.63,"endTime":367.08,"body":"you execute the strategy, you"},{"speaker":"Anthony Darden","startTime":363.63,"endTime":367.08,"body":"know that that requires a team"},{"speaker":"Anthony Darden","startTime":367.44,"endTime":372.0,"body":"partnerships. I always recommend"},{"speaker":"Anthony Darden","startTime":367.44,"endTime":372.0,"body":"you never go it alone, meaning"},{"speaker":"Anthony Darden","startTime":372.18,"endTime":376.23,"body":"if you've fully internalize it,"},{"speaker":"Anthony Darden","startTime":372.18,"endTime":376.23,"body":"there's some risk there, too."},{"speaker":"Anthony Darden","startTime":376.65,"endTime":380.25,"body":"But it starts with getting the"},{"speaker":"Anthony Darden","startTime":376.65,"endTime":380.25,"body":"leadership on board, and I look"},{"speaker":"Anthony Darden","startTime":380.25,"endTime":383.97,"body":"at cloud as a freight train,"},{"speaker":"Anthony Darden","startTime":380.25,"endTime":383.97,"body":"nothing's going to stop it. Same"},{"speaker":"Anthony Darden","startTime":383.97,"endTime":387.03,"body":"with AI. And I will touch upon"},{"speaker":"Anthony Darden","startTime":383.97,"endTime":387.03,"body":"that later. And by freight"},{"speaker":"Anthony Darden","startTime":387.03,"endTime":390.75,"body":"train, I mean, this is where"},{"speaker":"Anthony Darden","startTime":387.03,"endTime":390.75,"body":"every vendor, every software"},{"speaker":"Anthony Darden","startTime":390.75,"endTime":396.75,"body":"provider wants 100% cloud"},{"speaker":"Anthony Darden","startTime":390.75,"endTime":396.75,"body":"business. They don't want that"},{"speaker":"Anthony Darden","startTime":396.75,"endTime":399.9,"body":"on prem model anymore. They"},{"speaker":"Anthony Darden","startTime":396.75,"endTime":399.9,"body":"don't want a concurrent user"},{"speaker":"Anthony Darden","startTime":399.93,"endTime":404.34,"body":"model. Everything's named user."},{"speaker":"Anthony Darden","startTime":399.93,"endTime":404.34,"body":"So in our organization, we"},{"speaker":"Anthony Darden","startTime":404.34,"endTime":410.64,"body":"previously had 204 concurrent"},{"speaker":"Anthony Darden","startTime":404.34,"endTime":410.64,"body":"user license that served up to"},{"speaker":"Anthony Darden","startTime":410.67,"endTime":417.9,"body":"600 different employees. Well,"},{"speaker":"Anthony Darden","startTime":410.67,"endTime":417.9,"body":"now, now we need 600 named user"},{"speaker":"Anthony Darden","startTime":417.96,"endTime":422.1,"body":"licenses. And that annuity is"},{"speaker":"Anthony Darden","startTime":417.96,"endTime":422.1,"body":"very attractive to vendors. So"},{"speaker":"Anthony Darden","startTime":422.1,"endTime":425.52,"body":"every month, they're getting"},{"speaker":"Anthony Darden","startTime":422.1,"endTime":425.52,"body":"that same fee for every named"},{"speaker":"Anthony Darden","startTime":425.52,"endTime":431.76,"body":"user. And we're seeing"},{"speaker":"Anthony Darden","startTime":425.52,"endTime":431.76,"body":"traditional on prem now, I call"},{"speaker":"Anthony Darden","startTime":431.76,"endTime":434.37,"body":"it old school models of"},{"speaker":"Anthony Darden","startTime":431.76,"endTime":434.37,"body":"licensing, like some of the"},{"speaker":"Anthony Darden","startTime":434.37,"endTime":438.09,"body":"design engineering software"},{"speaker":"Anthony Darden","startTime":434.37,"endTime":438.09,"body":"providers, they're even coming"},{"speaker":"Anthony Darden","startTime":438.09,"endTime":442.05,"body":"on board with \"Whoa, no you just"},{"speaker":"Anthony Darden","startTime":438.09,"endTime":442.05,"body":"can't buy the software or just"},{"speaker":"Anthony Darden","startTime":442.05,"endTime":444.36,"body":"do a regular maintenance"},{"speaker":"Anthony Darden","startTime":442.05,"endTime":444.36,"body":"agreement, now it's a named user"},{"speaker":"Anthony Darden","startTime":444.36,"endTime":448.32,"body":"license and subscription.\""},{"speaker":"Anthony Darden","startTime":444.36,"endTime":448.32,"body":"Alright, so let me know, I want"},{"speaker":"Anthony Darden","startTime":448.32,"endTime":450.54,"body":"to make sure I'm hitting home"},{"speaker":"Anthony Darden","startTime":448.32,"endTime":450.54,"body":"your question here."},{"speaker":"Keith Hawkey","startTime":450.87,"endTime":453.33,"body":"No, that's, that's"},{"speaker":"Keith Hawkey","startTime":450.87,"endTime":453.33,"body":"excellent insight to,"},{"speaker":"Keith Hawkey","startTime":453.6,"endTime":457.8,"body":"particularly the vendor"},{"speaker":"Keith Hawkey","startTime":453.6,"endTime":457.8,"body":"incentive to move toward a cloud"},{"speaker":"Keith Hawkey","startTime":457.8,"endTime":458.25,"body":"model."},{"speaker":"Aaron Bock","startTime":459.99,"endTime":463.05,"body":"Really quick."},{"speaker":"Aaron Bock","startTime":459.99,"endTime":463.05,"body":"Anthony, you know, like you said"},{"speaker":"Aaron Bock","startTime":463.05,"endTime":466.56,"body":"in the beginning, you know,"},{"speaker":"Aaron Bock","startTime":463.05,"endTime":466.56,"body":"it's, it's crazy how you look"},{"speaker":"Aaron Bock","startTime":466.56,"endTime":469.59,"body":"up, and you've been in IT for a"},{"speaker":"Aaron Bock","startTime":466.56,"endTime":469.59,"body":"long time. We were in"},{"speaker":"Aaron Bock","startTime":469.59,"endTime":473.28,"body":"mainframes, we were back"},{"speaker":"Aaron Bock","startTime":469.59,"endTime":473.28,"body":"distributed, and now we're"},{"speaker":"Aaron Bock","startTime":473.28,"endTime":475.5,"body":"coming back to the cloud, like,"},{"speaker":"Aaron Bock","startTime":473.28,"endTime":475.5,"body":"what do you, do you think the"},{"speaker":"Aaron Bock","startTime":475.5,"endTime":479.4,"body":"pendulum swings again? Do you"},{"speaker":"Aaron Bock","startTime":475.5,"endTime":479.4,"body":"think we eventually ever go back"},{"speaker":"Aaron Bock","startTime":479.4,"endTime":484.68,"body":"to the maybe maybe not the"},{"speaker":"Aaron Bock","startTime":479.4,"endTime":484.68,"body":"perpetual model of the way it"},{"speaker":"Aaron Bock","startTime":484.68,"endTime":489.63,"body":"was built, but the non"},{"speaker":"Aaron Bock","startTime":484.68,"endTime":489.63,"body":"consolidated model that we're in"},{"speaker":"Aaron Bock","startTime":489.63,"endTime":490.26,"body":"right now?"},{"speaker":"Anthony Darden","startTime":491.22,"endTime":494.82,"body":"Fantastic"},{"speaker":"Anthony Darden","startTime":491.22,"endTime":494.82,"body":"question. And I think this is"},{"speaker":"Anthony Darden","startTime":494.82,"endTime":502.11,"body":"other large companies that, they"},{"speaker":"Anthony Darden","startTime":494.82,"endTime":502.11,"body":"have their hands in this pie, if"},{"speaker":"Anthony Darden","startTime":502.11,"endTime":504.99,"body":"you will. And that's the"},{"speaker":"Anthony Darden","startTime":502.11,"endTime":504.99,"body":"infrastructure and your telecom"},{"speaker":"Anthony Darden","startTime":505.02,"endTime":509.82,"body":"providers to reach this vision"},{"speaker":"Anthony Darden","startTime":505.02,"endTime":509.82,"body":"of cloud everywhere, no matter"},{"speaker":"Anthony Darden","startTime":509.82,"endTime":513.09,"body":"what you're doing, you got to"},{"speaker":"Anthony Darden","startTime":509.82,"endTime":513.09,"body":"have a solid backbone, solid"},{"speaker":"Anthony Darden","startTime":513.09,"endTime":516.42,"body":"infrastructure. You still have"},{"speaker":"Anthony Darden","startTime":513.09,"endTime":516.42,"body":"these rural locations where"},{"speaker":"Anthony Darden","startTime":516.42,"endTime":520.53,"body":"companies are, and if your only"},{"speaker":"Anthony Darden","startTime":516.42,"endTime":520.53,"body":"option is satellite internet, or"},{"speaker":"Anthony Darden","startTime":520.53,"endTime":523.89,"body":"some, I don't want to say analog"},{"speaker":"Anthony Darden","startTime":520.53,"endTime":523.89,"body":"lines, I feel like that's gone"},{"speaker":"Anthony Darden","startTime":523.89,"endTime":528.27,"body":"now. But if it's a weak"},{"speaker":"Anthony Darden","startTime":523.89,"endTime":528.27,"body":"connection, you're simply going"},{"speaker":"Anthony Darden","startTime":528.27,"endTime":532.29,"body":"to be crippled as a business. I"},{"speaker":"Anthony Darden","startTime":528.27,"endTime":532.29,"body":"mean that just can't happen. And"},{"speaker":"Anthony Darden","startTime":532.29,"endTime":536.07,"body":"you'll see large user base"},{"speaker":"Anthony Darden","startTime":532.29,"endTime":536.07,"body":"populations like Microsoft Great"},{"speaker":"Anthony Darden","startTime":536.07,"endTime":540.96,"body":"Plains that have because of the"},{"speaker":"Anthony Darden","startTime":536.07,"endTime":540.96,"body":"sheer volume, and number of"},{"speaker":"Anthony Darden","startTime":541.05,"endTime":544.53,"body":"customers that are on Great"},{"speaker":"Anthony Darden","startTime":541.05,"endTime":544.53,"body":"Plains, really starting to push"},{"speaker":"Anthony Darden","startTime":544.53,"endTime":549.03,"body":"back on Microsoft. So I look at"},{"speaker":"Anthony Darden","startTime":544.53,"endTime":549.03,"body":"all these things as deferments."},{"speaker":"Anthony Darden","startTime":549.06,"endTime":554.22,"body":"I don't see any stopping. You"},{"speaker":"Anthony Darden","startTime":549.06,"endTime":554.22,"body":"mentioned the pendulum swinging"},{"speaker":"Anthony Darden","startTime":554.22,"endTime":557.19,"body":"back, I think if if I tried to"},{"speaker":"Anthony Darden","startTime":554.22,"endTime":557.19,"body":"go back, or if I tried to think"},{"speaker":"Anthony Darden","startTime":557.19,"endTime":562.59,"body":"ahead longer than three to five"},{"speaker":"Anthony Darden","startTime":557.19,"endTime":562.59,"body":"years, I'm, I'm crazy. Because"},{"speaker":"Anthony Darden","startTime":562.95,"endTime":567.06,"body":"as you know, IT can shift in a"},{"speaker":"Anthony Darden","startTime":562.95,"endTime":567.06,"body":"moment's notice. But I just"},{"speaker":"Anthony Darden","startTime":567.06,"endTime":570.36,"body":"don't see how that pendulum"},{"speaker":"Anthony Darden","startTime":567.06,"endTime":570.36,"body":"swings back because"},{"speaker":"Anthony Darden","startTime":570.42,"endTime":574.62,"body":"infrastructure is improving. I"},{"speaker":"Anthony Darden","startTime":570.42,"endTime":574.62,"body":"mean, there's fiber initiatives"},{"speaker":"Anthony Darden","startTime":574.62,"endTime":578.31,"body":"all around my county that I live"},{"speaker":"Anthony Darden","startTime":574.62,"endTime":578.31,"body":"in. So that's going to keep"},{"speaker":"Anthony Darden","startTime":578.31,"endTime":581.7,"body":"strengthening, and that just"},{"speaker":"Anthony Darden","startTime":578.31,"endTime":581.7,"body":"feeds the case of cloud and"},{"speaker":"Anthony Darden","startTime":581.7,"endTime":584.73,"body":"these companies are good at"},{"speaker":"Anthony Darden","startTime":581.7,"endTime":584.73,"body":"marketing their products. I get"},{"speaker":"Anthony Darden","startTime":584.73,"endTime":587.7,"body":"the concept of \"Well, you don't"},{"speaker":"Anthony Darden","startTime":584.73,"endTime":587.7,"body":"need database administrators,"},{"speaker":"Anthony Darden","startTime":587.7,"endTime":591.69,"body":"you don't need infrastructure"},{"speaker":"Anthony Darden","startTime":587.7,"endTime":591.69,"body":"people to manage.\" But if I look"},{"speaker":"Anthony Darden","startTime":591.69,"endTime":595.71,"body":"at our organization, before"},{"speaker":"Anthony Darden","startTime":591.69,"endTime":595.71,"body":"cloud was a thing, I walked into"},{"speaker":"Anthony Darden","startTime":595.71,"endTime":599.16,"body":"a situation where there were"},{"speaker":"Anthony Darden","startTime":595.71,"endTime":599.16,"body":"three tall racks, just all these"},{"speaker":"Anthony Darden","startTime":599.16,"endTime":604.62,"body":"physical servers and now it's"},{"speaker":"Anthony Darden","startTime":599.16,"endTime":604.62,"body":"down to half a rack with virtual"},{"speaker":"Anthony Darden","startTime":604.62,"endTime":608.58,"body":"hosts. Because there's still"},{"speaker":"Anthony Darden","startTime":604.62,"endTime":608.58,"body":"some on prem stuff we run, you"},{"speaker":"Anthony Darden","startTime":608.58,"endTime":611.76,"body":"know, so the manage and the"},{"speaker":"Anthony Darden","startTime":608.58,"endTime":611.76,"body":"tools keep getting better, you"},{"speaker":"Anthony Darden","startTime":611.76,"endTime":613.95,"body":"know, the virtualization tools"},{"speaker":"Anthony Darden","startTime":611.76,"endTime":613.95,"body":"and the data management tools."},{"speaker":"Anthony Darden","startTime":613.95,"endTime":618.63,"body":"So it's kind of a false pretense"},{"speaker":"Anthony Darden","startTime":613.95,"endTime":618.63,"body":"to say, \"Well, if you go to"},{"speaker":"Anthony Darden","startTime":618.63,"endTime":620.64,"body":"cloud, you don't have to worry"},{"speaker":"Anthony Darden","startTime":618.63,"endTime":620.64,"body":"about database administration,"},{"speaker":"Anthony Darden","startTime":620.64,"endTime":623.67,"body":"you don't have to worry about"},{"speaker":"Anthony Darden","startTime":620.64,"endTime":623.67,"body":"the infrastructure costs that"},{"speaker":"Anthony Darden","startTime":623.67,"endTime":627.42,"body":"come with it.\" Because if you do"},{"speaker":"Anthony Darden","startTime":623.67,"endTime":627.42,"body":"a side by side comparison, cloud"},{"speaker":"Anthony Darden","startTime":627.42,"endTime":632.64,"body":"subscriptions versus managing"},{"speaker":"Anthony Darden","startTime":627.42,"endTime":632.64,"body":"your own infrastructure, I'm"},{"speaker":"Anthony Darden","startTime":632.64,"endTime":636.3,"body":"telling you, Cloud is expensive."},{"speaker":"Anthony Darden","startTime":632.64,"endTime":636.3,"body":"Now there is, if I'm a local"},{"speaker":"Anthony Darden","startTime":636.3,"endTime":640.05,"body":"dentists office with a handful"},{"speaker":"Anthony Darden","startTime":636.3,"endTime":640.05,"body":"of users, okay, I can probably"},{"speaker":"Anthony Darden","startTime":640.05,"endTime":644.13,"body":"get there, that cloud is worth"},{"speaker":"Anthony Darden","startTime":640.05,"endTime":644.13,"body":"it. And I'm not I'm not"},{"speaker":"Anthony Darden","startTime":644.49,"endTime":648.54,"body":"degrading cloud. I mean, I'm,"},{"speaker":"Anthony Darden","startTime":644.49,"endTime":648.54,"body":"I'm all in, I'm just telling"},{"speaker":"Anthony Darden","startTime":648.54,"endTime":651.9,"body":"you, you're going to, as a"},{"speaker":"Anthony Darden","startTime":648.54,"endTime":651.9,"body":"company, you're going to spend"},{"speaker":"Anthony Darden","startTime":651.9,"endTime":655.29,"body":"more, and you have to really"},{"speaker":"Anthony Darden","startTime":651.9,"endTime":655.29,"body":"have your arms around it. But"},{"speaker":"Anthony Darden","startTime":655.29,"endTime":657.84,"body":"back to your point of \"Will the"},{"speaker":"Anthony Darden","startTime":655.29,"endTime":657.84,"body":"pendulum swing back?\", I don't"},{"speaker":"Anthony Darden","startTime":657.84,"endTime":661.5,"body":"see it man because when they got"},{"speaker":"Anthony Darden","startTime":657.84,"endTime":661.5,"body":"you, they got you. And it's a"},{"speaker":"Anthony Darden","startTime":661.5,"endTime":665.61,"body":"lucrative annuity that these"},{"speaker":"Anthony Darden","startTime":661.5,"endTime":665.61,"body":"vendors now have."},{"speaker":"Aaron Bock","startTime":666.27,"endTime":668.58,"body":"Yeah, I'm with you,"},{"speaker":"Aaron Bock","startTime":666.27,"endTime":668.58,"body":"I don't think it's gonna swing"},{"speaker":"Aaron Bock","startTime":668.58,"endTime":671.94,"body":"back. I think I've heard so many"},{"speaker":"Aaron Bock","startTime":668.58,"endTime":671.94,"body":"times, you know, it's just a"},{"speaker":"Aaron Bock","startTime":671.94,"endTime":675.57,"body":"matter of time, the pendulum"},{"speaker":"Aaron Bock","startTime":671.94,"endTime":675.57,"body":"will swing back, we always do. I"},{"speaker":"Aaron Bock","startTime":675.57,"endTime":679.32,"body":"don't see how we swing back from"},{"speaker":"Aaron Bock","startTime":675.57,"endTime":679.32,"body":"this one just because of the"},{"speaker":"Aaron Bock","startTime":679.32,"endTime":683.04,"body":"whole the financial model around"},{"speaker":"Aaron Bock","startTime":679.32,"endTime":683.04,"body":"it and because of like you said,"},{"speaker":"Aaron Bock","startTime":683.04,"endTime":688.14,"body":"the annuity is so valuable to so"},{"speaker":"Aaron Bock","startTime":683.04,"endTime":688.14,"body":"many people outside of IT in the"},{"speaker":"Aaron Bock","startTime":688.23,"endTime":691.71,"body":"in the financial world, which"},{"speaker":"Aaron Bock","startTime":688.23,"endTime":691.71,"body":"seems to drive our world. I"},{"speaker":"Aaron Bock","startTime":691.71,"endTime":694.74,"body":"just, I don't see how you how it"},{"speaker":"Aaron Bock","startTime":691.71,"endTime":694.74,"body":"swings back but I think it will"},{"speaker":"Aaron Bock","startTime":694.74,"endTime":696.72,"body":"be an interesting trend to"},{"speaker":"Aaron Bock","startTime":694.74,"endTime":696.72,"body":"follow. So."},{"speaker":"Anthony Darden","startTime":697.62,"endTime":699.27,"body":"And the other"},{"speaker":"Anthony Darden","startTime":697.62,"endTime":699.27,"body":"thing, too, is, and this is"},{"speaker":"Anthony Darden","startTime":699.27,"endTime":702.24,"body":"where I do tip my hat to the"},{"speaker":"Anthony Darden","startTime":699.27,"endTime":702.24,"body":"cloud. And that and I know,"},{"speaker":"Anthony Darden","startTime":702.24,"endTime":706.89,"body":"again, we'll talk about but but"},{"speaker":"Anthony Darden","startTime":702.24,"endTime":706.89,"body":"the introduction of AI, and"},{"speaker":"Anthony Darden","startTime":706.89,"endTime":711.45,"body":"other resource intensive"},{"speaker":"Anthony Darden","startTime":706.89,"endTime":711.45,"body":"technologies, where the cloud"},{"speaker":"Anthony Darden","startTime":711.45,"endTime":714.57,"body":"gives you that theoretically,"},{"speaker":"Anthony Darden","startTime":711.45,"endTime":714.57,"body":"limitless power and bandwidth,"},{"speaker":"Anthony Darden","startTime":714.66,"endTime":717.69,"body":"so they can introduce those"},{"speaker":"Anthony Darden","startTime":714.66,"endTime":717.69,"body":"things with ease, and they do"},{"speaker":"Anthony Darden","startTime":717.93,"endTime":722.01,"body":"keep increasing the value of"},{"speaker":"Anthony Darden","startTime":717.93,"endTime":722.01,"body":"your subscription. But it's also"},{"speaker":"Anthony Darden","startTime":722.01,"endTime":725.58,"body":"one of those false flags as to"},{"speaker":"Anthony Darden","startTime":722.01,"endTime":725.58,"body":"why they tell you, you should"},{"speaker":"Anthony Darden","startTime":725.58,"endTime":729.66,"body":"invest in cloud because they'll"},{"speaker":"Anthony Darden","startTime":725.58,"endTime":729.66,"body":"rattle off 50 features, I'm"},{"speaker":"Anthony Darden","startTime":729.66,"endTime":733.23,"body":"like, look, I just need two"},{"speaker":"Anthony Darden","startTime":729.66,"endTime":733.23,"body":"features to run my business, I"},{"speaker":"Anthony Darden","startTime":733.23,"endTime":736.44,"body":"know, I understand you have all"},{"speaker":"Anthony Darden","startTime":733.23,"endTime":736.44,"body":"this cool shit out there. But"},{"speaker":"Anthony Darden","startTime":736.86,"endTime":741.45,"body":"for me to run my business, I"},{"speaker":"Anthony Darden","startTime":736.86,"endTime":741.45,"body":"need these five things. Maybe 10"},{"speaker":"Anthony Darden","startTime":741.45,"endTime":746.19,"body":"more will come into play for me"},{"speaker":"Anthony Darden","startTime":741.45,"endTime":746.19,"body":"in time, but that's not why I am"},{"speaker":"Anthony Darden","startTime":746.19,"endTime":749.7,"body":"subscribing to you or what"},{"speaker":"Anthony Darden","startTime":746.19,"endTime":749.7,"body":"drives my business. So you got"},{"speaker":"Anthony Darden","startTime":749.7,"endTime":754.26,"body":"to kind of weed through the all"},{"speaker":"Anthony Darden","startTime":749.7,"endTime":754.26,"body":"the marketing and buzz that"},{"speaker":"Anthony Darden","startTime":754.26,"endTime":757.98,"body":"comes with it and really focus"},{"speaker":"Anthony Darden","startTime":754.26,"endTime":757.98,"body":"on what do I need out of this"},{"speaker":"Anthony Darden","startTime":757.98,"endTime":758.64,"body":"subscription?"},{"speaker":"Keith Hawkey","startTime":760.41,"endTime":763.2,"body":"I tell you one"},{"speaker":"Keith Hawkey","startTime":760.41,"endTime":763.2,"body":"thing I have noticed more and"},{"speaker":"Keith Hawkey","startTime":763.2,"endTime":766.89,"body":"more recently is the edge"},{"speaker":"Keith Hawkey","startTime":763.2,"endTime":766.89,"body":"computing model, which is a"},{"speaker":"Keith Hawkey","startTime":766.89,"endTime":771.03,"body":"little bit of a different"},{"speaker":"Keith Hawkey","startTime":766.89,"endTime":771.03,"body":"delivery. It has to do with the"},{"speaker":"Keith Hawkey","startTime":771.03,"endTime":775.44,"body":"technology innovation of small"},{"speaker":"Keith Hawkey","startTime":771.03,"endTime":775.44,"body":"form factor infrastructure, that"},{"speaker":"Keith Hawkey","startTime":775.44,"endTime":779.64,"body":"doesn't require a lot of"},{"speaker":"Keith Hawkey","startTime":775.44,"endTime":779.64,"body":"maintenance. And, you know, with"},{"speaker":"Keith Hawkey","startTime":779.67,"endTime":785.07,"body":"with your experience managing IT"},{"speaker":"Keith Hawkey","startTime":779.67,"endTime":785.07,"body":"for from a global perspective,"},{"speaker":"Keith Hawkey","startTime":785.37,"endTime":788.97,"body":"is that something that you've"},{"speaker":"Keith Hawkey","startTime":785.37,"endTime":788.97,"body":"been seeing in your industry,"},{"speaker":"Keith Hawkey","startTime":789.0,"endTime":791.37,"body":"with your organization or your"},{"speaker":"Keith Hawkey","startTime":789.0,"endTime":791.37,"body":"customers?"},{"speaker":"Anthony Darden","startTime":792.18,"endTime":795.66,"body":"Yeah, we have."},{"speaker":"Anthony Darden","startTime":792.18,"endTime":795.66,"body":"And I yeah, I think your points"},{"speaker":"Anthony Darden","startTime":795.66,"endTime":802.53,"body":"are fair, it is small form light"},{"speaker":"Anthony Darden","startTime":795.66,"endTime":802.53,"body":"touch. But I see that, you know,"},{"speaker":"Anthony Darden","startTime":802.53,"endTime":807.24,"body":"I see that happening regardless,"},{"speaker":"Anthony Darden","startTime":802.53,"endTime":807.24,"body":"like I just, very simple"},{"speaker":"Anthony Darden","startTime":807.24,"endTime":811.8,"body":"analogy, you know, back to my my"},{"speaker":"Anthony Darden","startTime":807.24,"endTime":811.8,"body":"rack example, you know, when I"},{"speaker":"Anthony Darden","startTime":811.8,"endTime":814.8,"body":"first joined the company. I"},{"speaker":"Anthony Darden","startTime":811.8,"endTime":814.8,"body":"mean, just IT footprints in"},{"speaker":"Anthony Darden","startTime":814.8,"endTime":818.4,"body":"general continue to get smaller"},{"speaker":"Anthony Darden","startTime":814.8,"endTime":818.4,"body":"and easier to manage. So, I do"},{"speaker":"Anthony Darden","startTime":818.4,"endTime":822.42,"body":"like the optimization"},{"speaker":"Anthony Darden","startTime":818.4,"endTime":822.42,"body":"technologies that are in place,"},{"speaker":"Anthony Darden","startTime":822.42,"endTime":824.76,"body":"because again, as a global"},{"speaker":"Anthony Darden","startTime":822.42,"endTime":824.76,"body":"organization, you need to be"},{"speaker":"Anthony Darden","startTime":824.76,"endTime":829.89,"body":"connected in some way. China's"},{"speaker":"Anthony Darden","startTime":824.76,"endTime":829.89,"body":"another topic altogether, but"},{"speaker":"Anthony Darden","startTime":829.89,"endTime":833.67,"body":"but there are connectivities,"},{"speaker":"Anthony Darden","startTime":829.89,"endTime":833.67,"body":"and you got to secure and lock"},{"speaker":"Anthony Darden","startTime":833.67,"endTime":838.65,"body":"it down and and keep things"},{"speaker":"Anthony Darden","startTime":833.67,"endTime":838.65,"body":"efficiently moving as possible"},{"speaker":"Anthony Darden","startTime":838.65,"endTime":842.49,"body":"while protecting the"},{"speaker":"Anthony Darden","startTime":838.65,"endTime":842.49,"body":"organization. That's a that's a"},{"speaker":"Anthony Darden","startTime":842.49,"endTime":845.73,"body":"delicate tightrope to walk. So"},{"speaker":"Anthony Darden","startTime":842.49,"endTime":845.73,"body":"yeah."},{"speaker":"Keith Hawkey","startTime":846.72,"endTime":849.15,"body":"It seems that the"},{"speaker":"Keith Hawkey","startTime":846.72,"endTime":849.15,"body":"leadership of companies, the"},{"speaker":"Keith Hawkey","startTime":849.15,"endTime":855.42,"body":"boards, the CEOs that are"},{"speaker":"Keith Hawkey","startTime":849.15,"endTime":855.42,"body":"charged with overseeing the"},{"speaker":"Keith Hawkey","startTime":855.69,"endTime":861.42,"body":"digital transformation of the"},{"speaker":"Keith Hawkey","startTime":855.69,"endTime":861.42,"body":"organizations are on board from"},{"speaker":"Keith Hawkey","startTime":862.26,"endTime":867.99,"body":"just from a mental level to move"},{"speaker":"Keith Hawkey","startTime":862.26,"endTime":867.99,"body":"toward the cloud and move toward"},{"speaker":"Keith Hawkey","startTime":868.23,"endTime":872.16,"body":"more of a digital transformation"},{"speaker":"Keith Hawkey","startTime":868.23,"endTime":872.16,"body":"for the organization. But the"},{"speaker":"Keith Hawkey","startTime":872.16,"endTime":879.96,"body":"practical blocking and tackling,"},{"speaker":"Keith Hawkey","startTime":872.16,"endTime":879.96,"body":"the financial overview, and how"},{"speaker":"Keith Hawkey","startTime":879.99,"endTime":883.83,"body":"this impacts the different"},{"speaker":"Keith Hawkey","startTime":879.99,"endTime":883.83,"body":"business departments and how it"},{"speaker":"Keith Hawkey","startTime":883.83,"endTime":887.88,"body":"helps the bottom line and"},{"speaker":"Keith Hawkey","startTime":883.83,"endTime":887.88,"body":"generate revenue. It can be a"},{"speaker":"Keith Hawkey","startTime":887.88,"endTime":893.25,"body":"difficult conversation with from"},{"speaker":"Keith Hawkey","startTime":887.88,"endTime":893.25,"body":"a CIO who's typically more more"},{"speaker":"Keith Hawkey","startTime":893.25,"endTime":897.81,"body":"of a technical person. So what"},{"speaker":"Keith Hawkey","startTime":893.25,"endTime":897.81,"body":"are some of the tips and tricks"},{"speaker":"Keith Hawkey","startTime":897.81,"endTime":901.23,"body":"that you might offer an IT"},{"speaker":"Keith Hawkey","startTime":897.81,"endTime":901.23,"body":"leader that's trying to deliver"},{"speaker":"Keith Hawkey","startTime":901.23,"endTime":906.27,"body":"this vision of digital"},{"speaker":"Keith Hawkey","startTime":901.23,"endTime":906.27,"body":"transformation, moving toward"},{"speaker":"Keith Hawkey","startTime":906.27,"endTime":908.16,"body":"the cloud to a board."},{"speaker":"Anthony Darden","startTime":908.64,"endTime":913.44,"body":"So it starts"},{"speaker":"Anthony Darden","startTime":908.64,"endTime":913.44,"body":"with having a CEO that"},{"speaker":"Anthony Darden","startTime":913.44,"endTime":918.99,"body":"recognizes, you know, the"},{"speaker":"Anthony Darden","startTime":913.44,"endTime":918.99,"body":"benefits of this, or the"},{"speaker":"Anthony Darden","startTime":919.02,"endTime":922.26,"body":"inevitable future since I kind"},{"speaker":"Anthony Darden","startTime":919.02,"endTime":922.26,"body":"of alluded to that before, I was"},{"speaker":"Anthony Darden","startTime":922.26,"endTime":927.18,"body":"saying a freight train. That"},{"speaker":"Anthony Darden","startTime":922.26,"endTime":927.18,"body":"helps. Not everybody will be"},{"speaker":"Anthony Darden","startTime":927.18,"endTime":932.13,"body":"fortunate enough to have a CEO"},{"speaker":"Anthony Darden","startTime":927.18,"endTime":932.13,"body":"that's, that's tech minded or"},{"speaker":"Anthony Darden","startTime":932.13,"endTime":938.4,"body":"tech aware, and but if there's"},{"speaker":"Anthony Darden","startTime":932.13,"endTime":938.4,"body":"trust in IT leaders, you know,"},{"speaker":"Anthony Darden","startTime":938.4,"endTime":944.49,"body":"you hope that that she or he"},{"speaker":"Anthony Darden","startTime":938.4,"endTime":944.49,"body":"will be supportive of that as a"},{"speaker":"Anthony Darden","startTime":944.49,"endTime":948.03,"body":"starting point. The good news"},{"speaker":"Anthony Darden","startTime":944.49,"endTime":948.03,"body":"for companies and leaders like"},{"speaker":"Anthony Darden","startTime":948.03,"endTime":953.07,"body":"us is that boardrooms are fully"},{"speaker":"Anthony Darden","startTime":948.03,"endTime":953.07,"body":"aware of this. They are talking"},{"speaker":"Anthony Darden","startTime":953.07,"endTime":959.97,"body":"about it. The number of EY and"},{"speaker":"Anthony Darden","startTime":953.07,"endTime":959.97,"body":"PWC events that I've attended,"},{"speaker":"Anthony Darden","startTime":959.97,"endTime":966.69,"body":"or been privy to, or invited to,"},{"speaker":"Anthony Darden","startTime":959.97,"endTime":966.69,"body":"it's all cloud and AI, and I"},{"speaker":"Anthony Darden","startTime":966.69,"endTime":971.76,"body":"mean, everybody's talking about"},{"speaker":"Anthony Darden","startTime":966.69,"endTime":971.76,"body":"it. So I feel like at a board"},{"speaker":"Anthony Darden","startTime":971.76,"endTime":977.19,"body":"level, there's not much of a"},{"speaker":"Anthony Darden","startTime":971.76,"endTime":977.19,"body":"battle to be had, but executing"},{"speaker":"Anthony Darden","startTime":977.19,"endTime":981.06,"body":"a strategy, once you get down to"},{"speaker":"Anthony Darden","startTime":977.19,"endTime":981.06,"body":"the CEO, that's where you have"},{"speaker":"Anthony Darden","startTime":981.06,"endTime":984.33,"body":"some of your challenges may"},{"speaker":"Anthony Darden","startTime":981.06,"endTime":984.33,"body":"exist. A couple things to throw"},{"speaker":"Anthony Darden","startTime":984.33,"endTime":988.11,"body":"out there. I mean, one, if you"},{"speaker":"Anthony Darden","startTime":984.33,"endTime":988.11,"body":"think about, you know, how you"},{"speaker":"Anthony Darden","startTime":988.11,"endTime":992.49,"body":"sell this vision, there are, I"},{"speaker":"Anthony Darden","startTime":988.11,"endTime":992.49,"body":"mean cloud does shift the"},{"speaker":"Anthony Darden","startTime":992.49,"endTime":998.25,"body":"strategy from being capex and"},{"speaker":"Anthony Darden","startTime":992.49,"endTime":998.25,"body":"cash intense outlay to get"},{"speaker":"Anthony Darden","startTime":998.34,"endTime":1000.44,"body":"infrastructure and systems in"},{"speaker":"Anthony Darden","startTime":998.34,"endTime":1000.44,"body":"place to more of that"},{"speaker":"Anthony Darden","startTime":1000.44,"endTime":1004.22,"body":"subscription model. So if you're"},{"speaker":"Anthony Darden","startTime":1000.44,"endTime":1004.22,"body":"a company that really has a"},{"speaker":"Anthony Darden","startTime":1004.79,"endTime":1007.94,"body":"tight stranglehold on cash, I"},{"speaker":"Anthony Darden","startTime":1004.79,"endTime":1007.94,"body":"mean, there, that's certainly"},{"speaker":"Anthony Darden","startTime":1007.94,"endTime":1011.24,"body":"appealing if you're just selling"},{"speaker":"Anthony Darden","startTime":1007.94,"endTime":1011.24,"body":"go pure subscription. But"},{"speaker":"Anthony Darden","startTime":1011.24,"endTime":1014.93,"body":"there's also a staff element to"},{"speaker":"Anthony Darden","startTime":1011.24,"endTime":1014.93,"body":"it before. I mean, I mentioned"},{"speaker":"Anthony Darden","startTime":1014.93,"endTime":1019.07,"body":"how earlier, where you don't"},{"speaker":"Anthony Darden","startTime":1014.93,"endTime":1019.07,"body":"necessarily need your database"},{"speaker":"Anthony Darden","startTime":1019.07,"endTime":1022.46,"body":"administrators, whether you're"},{"speaker":"Anthony Darden","startTime":1019.07,"endTime":1022.46,"body":"cloud or not, but there is still"},{"speaker":"Anthony Darden","startTime":1022.46,"endTime":1026.99,"body":"some cloud benefits in terms of"},{"speaker":"Anthony Darden","startTime":1022.46,"endTime":1026.99,"body":"supporting it. Because now it's"},{"speaker":"Anthony Darden","startTime":1027.02,"endTime":1030.71,"body":"the vendor. Now you'll have more"},{"speaker":"Anthony Darden","startTime":1027.02,"endTime":1030.71,"body":"throats to choke as an IT leader"},{"speaker":"Anthony Darden","startTime":1030.71,"endTime":1036.29,"body":"so you may be playing admin and"},{"speaker":"Anthony Darden","startTime":1030.71,"endTime":1036.29,"body":"chief, if you have, and the"},{"speaker":"Anthony Darden","startTime":1036.29,"endTime":1040.76,"body":"average the average cloud"},{"speaker":"Anthony Darden","startTime":1036.29,"endTime":1040.76,"body":"systems to an organization,"},{"speaker":"Anthony Darden","startTime":1041.33,"endTime":1044.45,"body":"based on my research is anywhere"},{"speaker":"Anthony Darden","startTime":1041.33,"endTime":1044.45,"body":"between 10 and 12. So you got 10"},{"speaker":"Anthony Darden","startTime":1044.75,"endTime":1049.1,"body":"to 12 different systems in play,"},{"speaker":"Anthony Darden","startTime":1044.75,"endTime":1049.1,"body":"well, it's 10 to 12 different"},{"speaker":"Anthony Darden","startTime":1049.1,"endTime":1053.39,"body":"support areas, potentially, that"},{"speaker":"Anthony Darden","startTime":1049.1,"endTime":1053.39,"body":"you have to manage. But at the"},{"speaker":"Anthony Darden","startTime":1053.39,"endTime":1057.08,"body":"end of the day, you may have an"},{"speaker":"Anthony Darden","startTime":1053.39,"endTime":1057.08,"body":"internal team of folks there is"},{"speaker":"Anthony Darden","startTime":1057.08,"endTime":1061.46,"body":"some attrition to be recognized."},{"speaker":"Anthony Darden","startTime":1057.08,"endTime":1061.46,"body":"Now, this is not all cost play"},{"speaker":"Anthony Darden","startTime":1061.46,"endTime":1065.57,"body":"here because when you think"},{"speaker":"Anthony Darden","startTime":1061.46,"endTime":1065.57,"body":"about ROI, when it comes to the"},{"speaker":"Anthony Darden","startTime":1065.57,"endTime":1070.37,"body":"cloud, a trap that you can fall"},{"speaker":"Anthony Darden","startTime":1065.57,"endTime":1070.37,"body":"into is the ROI of doing an ERP"},{"speaker":"Anthony Darden","startTime":1070.37,"endTime":1074.84,"body":"upgrade, or ERP implementation"},{"speaker":"Anthony Darden","startTime":1070.37,"endTime":1074.84,"body":"or securing the business. To me,"},{"speaker":"Anthony Darden","startTime":1074.84,"endTime":1078.05,"body":"these are two things that are,"},{"speaker":"Anthony Darden","startTime":1074.84,"endTime":1078.05,"body":"thou shalt. I mean, it's just a"},{"speaker":"Anthony Darden","startTime":1078.05,"endTime":1082.46,"body":"cost of doing business. If"},{"speaker":"Anthony Darden","startTime":1078.05,"endTime":1082.46,"body":"you're going down the ROI path"},{"speaker":"Anthony Darden","startTime":1082.49,"endTime":1086.78,"body":"of why we're going to implement,"},{"speaker":"Anthony Darden","startTime":1082.49,"endTime":1086.78,"body":"you know, business central SAAS"},{"speaker":"Anthony Darden","startTime":1086.78,"endTime":1090.41,"body":"as an ERP system. I mean, you're"},{"speaker":"Anthony Darden","startTime":1086.78,"endTime":1090.41,"body":"you're in for a tough road. I"},{"speaker":"Anthony Darden","startTime":1090.44,"endTime":1094.55,"body":"mean, you just don't, it's"},{"speaker":"Anthony Darden","startTime":1090.44,"endTime":1094.55,"body":"impossible, I think. But there"},{"speaker":"Anthony Darden","startTime":1094.55,"endTime":1098.45,"body":"are some benefits to focus on,"},{"speaker":"Anthony Darden","startTime":1094.55,"endTime":1098.45,"body":"for example, the AI elements"},{"speaker":"Anthony Darden","startTime":1098.45,"endTime":1102.47,"body":"that that help with running an"},{"speaker":"Anthony Darden","startTime":1098.45,"endTime":1102.47,"body":"organization, I mean, to me,"},{"speaker":"Anthony Darden","startTime":1102.74,"endTime":1105.44,"body":"that's where you have an ROI"},{"speaker":"Anthony Darden","startTime":1102.74,"endTime":1105.44,"body":"discussion, and you get the"},{"speaker":"Anthony Darden","startTime":1105.44,"endTime":1108.47,"body":"benefits that are very clear."},{"speaker":"Anthony Darden","startTime":1105.44,"endTime":1108.47,"body":"And what you need to do is"},{"speaker":"Anthony Darden","startTime":1108.47,"endTime":1110.99,"body":"partner with your internal"},{"speaker":"Anthony Darden","startTime":1108.47,"endTime":1110.99,"body":"stakeholders, this can't just be"},{"speaker":"Anthony Darden","startTime":1110.99,"endTime":1114.44,"body":"a conversation with your CFO and"},{"speaker":"Anthony Darden","startTime":1110.99,"endTime":1114.44,"body":"CEO, you got to go to your"},{"speaker":"Anthony Darden","startTime":1114.44,"endTime":1116.84,"body":"commercial leaders, you got to"},{"speaker":"Anthony Darden","startTime":1114.44,"endTime":1116.84,"body":"go to your operational leaders,"},{"speaker":"Anthony Darden","startTime":1116.84,"endTime":1120.44,"body":"your marketing leaders, because"},{"speaker":"Anthony Darden","startTime":1116.84,"endTime":1120.44,"body":"this technology, these cloud"},{"speaker":"Anthony Darden","startTime":1120.83,"endTime":1124.97,"body":"solutions touch every part of"},{"speaker":"Anthony Darden","startTime":1120.83,"endTime":1124.97,"body":"the organization. There's one"},{"speaker":"Anthony Darden","startTime":1124.97,"endTime":1128.66,"body":"phrase that I think resonates"},{"speaker":"Anthony Darden","startTime":1124.97,"endTime":1128.66,"body":"for this conversation is that"},{"speaker":"Anthony Darden","startTime":1128.69,"endTime":1134.51,"body":"every company is a technology"},{"speaker":"Anthony Darden","startTime":1128.69,"endTime":1134.51,"body":"company now. That being said,"},{"speaker":"Anthony Darden","startTime":1134.51,"endTime":1138.83,"body":"that means you're touching every"},{"speaker":"Anthony Darden","startTime":1134.51,"endTime":1138.83,"body":"corner of your organization. So"},{"speaker":"Anthony Darden","startTime":1138.86,"endTime":1141.11,"body":"partner with your stakeholders,"},{"speaker":"Anthony Darden","startTime":1138.86,"endTime":1141.11,"body":"you get them excited, you"},{"speaker":"Anthony Darden","startTime":1141.11,"endTime":1144.53,"body":"participate in demos, and now"},{"speaker":"Anthony Darden","startTime":1141.11,"endTime":1144.53,"body":"you're a team and you have a"},{"speaker":"Anthony Darden","startTime":1144.53,"endTime":1149.27,"body":"much more compelling story that"},{"speaker":"Anthony Darden","startTime":1144.53,"endTime":1149.27,"body":"helps bubble up and sell what"},{"speaker":"Anthony Darden","startTime":1149.27,"endTime":1152.54,"body":"these benefits are. Because if I"},{"speaker":"Anthony Darden","startTime":1149.27,"endTime":1152.54,"body":"look at different companies that"},{"speaker":"Anthony Darden","startTime":1152.54,"endTime":1157.7,"body":"I deal with, everyone has some"},{"speaker":"Anthony Darden","startTime":1152.54,"endTime":1157.7,"body":"element of CRM, or some kind of"},{"speaker":"Anthony Darden","startTime":1157.7,"endTime":1163.76,"body":"mobile app or go online to sign"},{"speaker":"Anthony Darden","startTime":1157.7,"endTime":1163.76,"body":"up. I mean, it's it's it's in"},{"speaker":"Anthony Darden","startTime":1163.76,"endTime":1167.39,"body":"our face. And you look at the"},{"speaker":"Anthony Darden","startTime":1163.76,"endTime":1167.39,"body":"manufacturing efficiencies that"},{"speaker":"Anthony Darden","startTime":1167.39,"endTime":1171.65,"body":"come with, you know, solutions,"},{"speaker":"Anthony Darden","startTime":1167.39,"endTime":1171.65,"body":"and you mentioned the"},{"speaker":"Anthony Darden","startTime":1171.65,"endTime":1176.03,"body":"digitalization initiatives. I"},{"speaker":"Anthony Darden","startTime":1171.65,"endTime":1176.03,"body":"mean, it's evidence. So I do"},{"speaker":"Anthony Darden","startTime":1176.03,"endTime":1179.84,"body":"feel like it's an easier sell"},{"speaker":"Anthony Darden","startTime":1176.03,"endTime":1179.84,"body":"than it would have been, you"},{"speaker":"Anthony Darden","startTime":1179.84,"endTime":1181.19,"body":"know, three, four years ago."},{"speaker":"Aaron Bock","startTime":1181.4,"endTime":1184.22,"body":"Hey, Anthony, it's"},{"speaker":"Aaron Bock","startTime":1181.4,"endTime":1184.22,"body":"interesting. And I kind of want"},{"speaker":"Aaron Bock","startTime":1184.22,"endTime":1186.8,"body":"your take on this, because"},{"speaker":"Aaron Bock","startTime":1184.22,"endTime":1186.8,"body":"you're talking about, we're"},{"speaker":"Aaron Bock","startTime":1186.8,"endTime":1189.38,"body":"talking about the cloud"},{"speaker":"Aaron Bock","startTime":1186.8,"endTime":1189.38,"body":"adoption, which by the way, just"},{"speaker":"Aaron Bock","startTime":1189.38,"endTime":1192.89,"body":"hit a half trillion dollars in"},{"speaker":"Aaron Bock","startTime":1189.38,"endTime":1192.89,"body":"the last few few months, which"},{"speaker":"Aaron Bock","startTime":1192.89,"endTime":1196.73,"body":"is incredible. But what's"},{"speaker":"Aaron Bock","startTime":1192.89,"endTime":1196.73,"body":"interesting to me is when we"},{"speaker":"Aaron Bock","startTime":1196.73,"endTime":1199.55,"body":"have this conversation about the"},{"speaker":"Aaron Bock","startTime":1196.73,"endTime":1199.55,"body":"cloud, and you compare it to"},{"speaker":"Aaron Bock","startTime":1199.55,"endTime":1203.21,"body":"what the conversations were"},{"speaker":"Aaron Bock","startTime":1199.55,"endTime":1203.21,"body":"about infrastructure, people"},{"speaker":"Aaron Bock","startTime":1203.21,"endTime":1207.5,"body":"viewed infrastructure as servers"},{"speaker":"Aaron Bock","startTime":1203.21,"endTime":1207.5,"body":"storage network. It sat there,"},{"speaker":"Aaron Bock","startTime":1207.5,"endTime":1210.83,"body":"it ran my company, it's back"},{"speaker":"Aaron Bock","startTime":1207.5,"endTime":1210.83,"body":"office, blah, blah, blah, the"},{"speaker":"Aaron Bock","startTime":1210.83,"endTime":1215.57,"body":"CIO role was more internal"},{"speaker":"Aaron Bock","startTime":1210.83,"endTime":1215.57,"body":"facing as like kind of a part of"},{"speaker":"Aaron Bock","startTime":1215.57,"endTime":1218.96,"body":"the the organization not driving"},{"speaker":"Aaron Bock","startTime":1215.57,"endTime":1218.96,"body":"revenue. But when you're talking"},{"speaker":"Aaron Bock","startTime":1218.96,"endTime":1220.79,"body":"about the cloud, and this is"},{"speaker":"Aaron Bock","startTime":1218.96,"endTime":1220.79,"body":"wherE I think people don't"},{"speaker":"Aaron Bock","startTime":1220.79,"endTime":1223.43,"body":"understand, when you're talking"},{"speaker":"Aaron Bock","startTime":1220.79,"endTime":1223.43,"body":"about the cloud, you're talking"},{"speaker":"Aaron Bock","startTime":1223.43,"endTime":1226.73,"body":"about AI, you're talking about"},{"speaker":"Aaron Bock","startTime":1223.43,"endTime":1226.73,"body":"tooling that's helping the"},{"speaker":"Aaron Bock","startTime":1226.73,"endTime":1229.55,"body":"organization do things in HR,"},{"speaker":"Aaron Bock","startTime":1226.73,"endTime":1229.55,"body":"you're talking about doing"},{"speaker":"Aaron Bock","startTime":1229.55,"endTime":1234.29,"body":"things in the products, in the"},{"speaker":"Aaron Bock","startTime":1229.55,"endTime":1234.29,"body":"business, the cloud has that and"},{"speaker":"Aaron Bock","startTime":1234.29,"endTime":1236.99,"body":"I think that's the piece of"},{"speaker":"Aaron Bock","startTime":1234.29,"endTime":1236.99,"body":"selling it. Like if you have a"},{"speaker":"Aaron Bock","startTime":1236.99,"endTime":1240.59,"body":"board member who's Pro Cloud,"},{"speaker":"Aaron Bock","startTime":1236.99,"endTime":1240.59,"body":"great, that helps it. But when"},{"speaker":"Aaron Bock","startTime":1240.59,"endTime":1242.84,"body":"you're not sure, the"},{"speaker":"Aaron Bock","startTime":1240.59,"endTime":1242.84,"body":"organization doesn't have a"},{"speaker":"Aaron Bock","startTime":1242.84,"endTime":1247.46,"body":"clear champion, selling that"},{"speaker":"Aaron Bock","startTime":1242.84,"endTime":1247.46,"body":"value is the piece that I think"},{"speaker":"Aaron Bock","startTime":1247.46,"endTime":1249.98,"body":"is different between the"},{"speaker":"Aaron Bock","startTime":1247.46,"endTime":1249.98,"body":"traditional infrastructure model"},{"speaker":"Aaron Bock","startTime":1249.98,"endTime":1253.94,"body":"of just cap expert topics, and"},{"speaker":"Aaron Bock","startTime":1249.98,"endTime":1253.94,"body":"the tooling and the native"},{"speaker":"Aaron Bock","startTime":1254.39,"endTime":1258.89,"body":"abilities in the cloud. And so"},{"speaker":"Aaron Bock","startTime":1254.39,"endTime":1258.89,"body":"I'm curious, like, how do you"},{"speaker":"Aaron Bock","startTime":1258.95,"endTime":1261.62,"body":"how do you talk about the cloud"},{"speaker":"Aaron Bock","startTime":1258.95,"endTime":1261.62,"body":"differently than you talk about"},{"speaker":"Aaron Bock","startTime":1261.62,"endTime":1265.1,"body":"infrastructure that you used to?"},{"speaker":"Aaron Bock","startTime":1261.62,"endTime":1265.1,"body":"And you just kind of did with"},{"speaker":"Aaron Bock","startTime":1265.1,"endTime":1267.08,"body":"AI? But I'm curious how else"},{"speaker":"Aaron Bock","startTime":1265.1,"endTime":1267.08,"body":"you're doing it?"},{"speaker":"Anthony Darden","startTime":1268.13,"endTime":1270.32,"body":"Well, two of our"},{"speaker":"Anthony Darden","startTime":1268.13,"endTime":1270.32,"body":"strongest competitors have"},{"speaker":"Anthony Darden","startTime":1270.38,"endTime":1275.96,"body":"enterprise class, best in class,"},{"speaker":"Anthony Darden","startTime":1270.38,"endTime":1275.96,"body":"e commerce, web facing"},{"speaker":"Anthony Darden","startTime":1276.35,"endTime":1281.0,"body":"platforms. When I asked our"},{"speaker":"Anthony Darden","startTime":1276.35,"endTime":1281.0,"body":"commercial team, what are they"},{"speaker":"Anthony Darden","startTime":1281.0,"endTime":1284.99,"body":"seeing, as far as the"},{"speaker":"Anthony Darden","startTime":1281.0,"endTime":1284.99,"body":"competition goes, e commerce"},{"speaker":"Anthony Darden","startTime":1285.02,"endTime":1289.28,"body":"comes up a lot. Now, we've been"},{"speaker":"Anthony Darden","startTime":1285.02,"endTime":1289.28,"body":"underway with E-comm projects"},{"speaker":"Anthony Darden","startTime":1289.28,"endTime":1292.94,"body":"and initiatives and upgrades for"},{"speaker":"Anthony Darden","startTime":1289.28,"endTime":1292.94,"body":"the last five years, but it's"},{"speaker":"Anthony Darden","startTime":1292.94,"endTime":1296.15,"body":"one of those to your point, you"},{"speaker":"Anthony Darden","startTime":1292.94,"endTime":1296.15,"body":"know, it's not all about"},{"speaker":"Anthony Darden","startTime":1296.15,"endTime":1299.33,"body":"infrastructure and staff"},{"speaker":"Anthony Darden","startTime":1296.15,"endTime":1299.33,"body":"attrition, I mean, there are"},{"speaker":"Anthony Darden","startTime":1299.33,"endTime":1303.17,"body":"real benefits to be had. So, I"},{"speaker":"Anthony Darden","startTime":1299.33,"endTime":1303.17,"body":"mean, everybody knows Amazon,"},{"speaker":"Anthony Darden","startTime":1303.2,"endTime":1306.17,"body":"right? Every, you know, and the"},{"speaker":"Anthony Darden","startTime":1303.2,"endTime":1306.17,"body":"and the behemoth that they are,"},{"speaker":"Anthony Darden","startTime":1306.5,"endTime":1310.61,"body":"but competition in your own"},{"speaker":"Anthony Darden","startTime":1306.5,"endTime":1310.61,"body":"business, you look at that and"},{"speaker":"Anthony Darden","startTime":1310.61,"endTime":1316.31,"body":"in the case of us, we have some"},{"speaker":"Anthony Darden","startTime":1310.61,"endTime":1316.31,"body":"very strong web facing, you"},{"speaker":"Anthony Darden","startTime":1316.31,"endTime":1320.66,"body":"know, competitors that have"},{"speaker":"Anthony Darden","startTime":1316.31,"endTime":1320.66,"body":"amazing sites, and our customers"},{"speaker":"Anthony Darden","startTime":1320.69,"endTime":1324.47,"body":"are not always wanting to pick"},{"speaker":"Anthony Darden","startTime":1320.69,"endTime":1324.47,"body":"up the phone. I mean, they they"},{"speaker":"Anthony Darden","startTime":1324.47,"endTime":1328.19,"body":"want to have some self service"},{"speaker":"Anthony Darden","startTime":1324.47,"endTime":1328.19,"body":"capabilities. And if you think"},{"speaker":"Anthony Darden","startTime":1328.19,"endTime":1332.78,"body":"about a robust feature rich"},{"speaker":"Anthony Darden","startTime":1328.19,"endTime":1332.78,"body":"website, and E commerce"},{"speaker":"Anthony Darden","startTime":1332.78,"endTime":1336.23,"body":"experience for that customer,"},{"speaker":"Anthony Darden","startTime":1332.78,"endTime":1336.23,"body":"it's not just placing an order,"},{"speaker":"Anthony Darden","startTime":1336.65,"endTime":1339.47,"body":"it's managing their payments,"},{"speaker":"Anthony Darden","startTime":1336.65,"endTime":1339.47,"body":"looking at their order history,"},{"speaker":"Anthony Darden","startTime":1339.47,"endTime":1343.55,"body":"doing some reporting, things"},{"speaker":"Anthony Darden","startTime":1339.47,"endTime":1343.55,"body":"that a phone call conversation"},{"speaker":"Anthony Darden","startTime":1343.55,"endTime":1347.0,"body":"will not satisfy or end in \"I'll"},{"speaker":"Anthony Darden","startTime":1343.55,"endTime":1347.0,"body":"get back to you, let me take"},{"speaker":"Anthony Darden","startTime":1347.0,"endTime":1349.4,"body":"some notes, and I'll send you an"},{"speaker":"Anthony Darden","startTime":1347.0,"endTime":1349.4,"body":"email with some attachments,\""},{"speaker":"Anthony Darden","startTime":1349.4,"endTime":1353.54,"body":"right. Customers are becoming"},{"speaker":"Anthony Darden","startTime":1349.4,"endTime":1353.54,"body":"used to that 24/7 customer"},{"speaker":"Anthony Darden","startTime":1353.54,"endTime":1358.01,"body":"service experience. So that"},{"speaker":"Anthony Darden","startTime":1353.54,"endTime":1358.01,"body":"alone is a driver. And that and"},{"speaker":"Anthony Darden","startTime":1358.01,"endTime":1361.79,"body":"that's when you talk about"},{"speaker":"Anthony Darden","startTime":1358.01,"endTime":1361.79,"body":"bringing in additional revenues"},{"speaker":"Anthony Darden","startTime":1361.79,"endTime":1365.81,"body":"and helping to and a feature"},{"speaker":"Anthony Darden","startTime":1361.79,"endTime":1365.81,"body":"rich ecommerce site running"},{"speaker":"Anthony Darden","startTime":1365.81,"endTime":1372.35,"body":"24/7. You do have the benefits"},{"speaker":"Anthony Darden","startTime":1365.81,"endTime":1372.35,"body":"of cost savings there. But to"},{"speaker":"Anthony Darden","startTime":1372.35,"endTime":1375.32,"body":"me, that's just a small piece of"},{"speaker":"Anthony Darden","startTime":1372.35,"endTime":1375.32,"body":"it, because you're giving your"},{"speaker":"Anthony Darden","startTime":1375.32,"endTime":1380.87,"body":"customers so much more at their"},{"speaker":"Anthony Darden","startTime":1375.32,"endTime":1380.87,"body":"disposal. And, you know, with"},{"speaker":"Anthony Darden","startTime":1380.9,"endTime":1383.57,"body":"with their timelines in mind."},{"speaker":"Keith Hawkey","startTime":1383.99,"endTime":1389.03,"body":"It sounds like to"},{"speaker":"Keith Hawkey","startTime":1383.99,"endTime":1389.03,"body":"me, historically, the IT"},{"speaker":"Keith Hawkey","startTime":1389.03,"endTime":1393.44,"body":"department has approached"},{"speaker":"Keith Hawkey","startTime":1389.03,"endTime":1393.44,"body":"leadership and says, to say this"},{"speaker":"Keith Hawkey","startTime":1393.44,"endTime":1397.19,"body":"is what the IT department needs."},{"speaker":"Keith Hawkey","startTime":1393.44,"endTime":1397.19,"body":"But the conversation is shifting"},{"speaker":"Keith Hawkey","startTime":1397.61,"endTime":1401.27,"body":"to where they can say, this is"},{"speaker":"Keith Hawkey","startTime":1397.61,"endTime":1401.27,"body":"what the marketing department"},{"speaker":"Keith Hawkey","startTime":1401.27,"endTime":1403.88,"body":"needs. This is what the HR"},{"speaker":"Keith Hawkey","startTime":1401.27,"endTime":1403.88,"body":"department needs. And"},{"speaker":"Keith Hawkey","startTime":1403.88,"endTime":1409.79,"body":"ultimately, this is what our"},{"speaker":"Keith Hawkey","startTime":1403.88,"endTime":1409.79,"body":"customers expect of us. We want"},{"speaker":"Keith Hawkey","startTime":1409.79,"endTime":1411.11,"body":"to remain competitive."},{"speaker":"Anthony Darden","startTime":1412.16,"endTime":1415.01,"body":"And I'll put a"},{"speaker":"Anthony Darden","startTime":1412.16,"endTime":1415.01,"body":"little twist on that because you"},{"speaker":"Anthony Darden","startTime":1415.01,"endTime":1418.34,"body":"don't want to in all cases, not"},{"speaker":"Anthony Darden","startTime":1415.01,"endTime":1418.34,"body":"in all cases, but you don't want"},{"speaker":"Anthony Darden","startTime":1418.34,"endTime":1425.99,"body":"it to be an IT initiative. You"},{"speaker":"Anthony Darden","startTime":1418.34,"endTime":1425.99,"body":"know, I look at it and you were"},{"speaker":"Anthony Darden","startTime":1425.99,"endTime":1429.95,"body":"touching on this. But this is a"},{"speaker":"Anthony Darden","startTime":1425.99,"endTime":1429.95,"body":"this is a marketing initiative"},{"speaker":"Anthony Darden","startTime":1429.95,"endTime":1432.77,"body":"that IT plays a key role in it."},{"speaker":"Anthony Darden","startTime":1429.95,"endTime":1432.77,"body":"That's where, that's where I"},{"speaker":"Anthony Darden","startTime":1432.77,"endTime":1436.7,"body":"look at that having that kind of"},{"speaker":"Anthony Darden","startTime":1432.77,"endTime":1436.7,"body":"collaboration, marketing hat as"},{"speaker":"Anthony Darden","startTime":1436.7,"endTime":1440.57,"body":"an IT leader. Because the last"},{"speaker":"Anthony Darden","startTime":1436.7,"endTime":1440.57,"body":"thing, especially in operations,"},{"speaker":"Anthony Darden","startTime":1440.84,"endTime":1443.42,"body":"that can be a different breed."},{"speaker":"Anthony Darden","startTime":1440.84,"endTime":1443.42,"body":"The last thing you want is"},{"speaker":"Anthony Darden","startTime":1443.42,"endTime":1447.11,"body":"operations feeling \"Well IT is"},{"speaker":"Anthony Darden","startTime":1443.42,"endTime":1447.11,"body":"forcing this solution down our"},{"speaker":"Anthony Darden","startTime":1447.11,"endTime":1451.94,"body":"throats.\" So being able to"},{"speaker":"Anthony Darden","startTime":1447.11,"endTime":1451.94,"body":"collaborate and come to an"},{"speaker":"Anthony Darden","startTime":1451.94,"endTime":1455.36,"body":"epiphany together, man, that's"},{"speaker":"Anthony Darden","startTime":1451.94,"endTime":1455.36,"body":"powerful. Because now you have"},{"speaker":"Anthony Darden","startTime":1455.36,"endTime":1459.62,"body":"to implement these solutions."},{"speaker":"Anthony Darden","startTime":1455.36,"endTime":1459.62,"body":"And now, now change management"},{"speaker":"Anthony Darden","startTime":1459.62,"endTime":1462.74,"body":"is front and center. And you"},{"speaker":"Anthony Darden","startTime":1459.62,"endTime":1462.74,"body":"know, the difference between a"},{"speaker":"Anthony Darden","startTime":1462.74,"endTime":1465.86,"body":"successful project and a painful"},{"speaker":"Anthony Darden","startTime":1462.74,"endTime":1465.86,"body":"one that happened to launch 12"},{"speaker":"Anthony Darden","startTime":1465.86,"endTime":1468.92,"body":"months later, is successful"},{"speaker":"Anthony Darden","startTime":1465.86,"endTime":1468.92,"body":"change management."},{"speaker":"Keith Hawkey","startTime":1470.21,"endTime":1475.43,"body":"Exactly. Speaking"},{"speaker":"Keith Hawkey","startTime":1470.21,"endTime":1475.43,"body":"of change management, AI, you"},{"speaker":"Keith Hawkey","startTime":1475.43,"endTime":1478.4,"body":"can't escape it, it's all over"},{"speaker":"Keith Hawkey","startTime":1475.43,"endTime":1478.4,"body":"the news, it's in your face."},{"speaker":"Keith Hawkey","startTime":1479.3,"endTime":1484.52,"body":"You've you've led application"},{"speaker":"Keith Hawkey","startTime":1479.3,"endTime":1484.52,"body":"development teams, how is AI you"},{"speaker":"Keith Hawkey","startTime":1484.52,"endTime":1489.2,"body":"might be able to speak to"},{"speaker":"Keith Hawkey","startTime":1484.52,"endTime":1489.2,"body":"impacting the workflows of IT"},{"speaker":"Keith Hawkey","startTime":1489.2,"endTime":1494.48,"body":"teams that you see today? Maybe"},{"speaker":"Keith Hawkey","startTime":1489.2,"endTime":1494.48,"body":"particularly when it comes to"},{"speaker":"Keith Hawkey","startTime":1494.51,"endTime":1497.57,"body":"global manufacturing"},{"speaker":"Keith Hawkey","startTime":1494.51,"endTime":1497.57,"body":"organizations? I'm sort of"},{"speaker":"Keith Hawkey","startTime":1497.6,"endTime":1500.33,"body":"throwing this up and allowing"},{"speaker":"Keith Hawkey","startTime":1497.6,"endTime":1500.33,"body":"you to approach it any way"},{"speaker":"Keith Hawkey","startTime":1500.33,"endTime":1506.78,"body":"possible because there's a"},{"speaker":"Keith Hawkey","startTime":1500.33,"endTime":1506.78,"body":"plethora of angles to address AI"},{"speaker":"Keith Hawkey","startTime":1506.78,"endTime":1511.85,"body":"and give it some life. So I"},{"speaker":"Keith Hawkey","startTime":1506.78,"endTime":1511.85,"body":"guess we could start when it"},{"speaker":"Keith Hawkey","startTime":1511.85,"endTime":1515.42,"body":"comes to application development"},{"speaker":"Keith Hawkey","startTime":1511.85,"endTime":1515.42,"body":"teams. How do you see AI"},{"speaker":"Keith Hawkey","startTime":1515.42,"endTime":1519.86,"body":"impacting their workflows over"},{"speaker":"Keith Hawkey","startTime":1515.42,"endTime":1519.86,"body":"the next six months to a year"},{"speaker":"Keith Hawkey","startTime":1520.7,"endTime":1522.83,"body":"considering your, your"},{"speaker":"Keith Hawkey","startTime":1520.7,"endTime":1522.83,"body":"background?"},{"speaker":"Anthony Darden","startTime":1524.15,"endTime":1526.1,"body":"You're all"},{"speaker":"Anthony Darden","startTime":1524.15,"endTime":1526.1,"body":"fired. No."},{"speaker":"Aaron Bock","startTime":1527.15,"endTime":1528.62,"body":"But seriously."},{"speaker":"Anthony Darden","startTime":1528.92,"endTime":1532.73,"body":"Yeah, yeah, no,"},{"speaker":"Anthony Darden","startTime":1528.92,"endTime":1532.73,"body":"it's, that's the knee jerk"},{"speaker":"Anthony Darden","startTime":1532.73,"endTime":1537.26,"body":"reaction to this, right, because"},{"speaker":"Anthony Darden","startTime":1532.73,"endTime":1537.26,"body":"I sat in the sessions with"},{"speaker":"Anthony Darden","startTime":1537.26,"endTime":1544.1,"body":"Microsoft watching, you know,"},{"speaker":"Anthony Darden","startTime":1537.26,"endTime":1544.1,"body":"40% of an application"},{"speaker":"Anthony Darden","startTime":1544.1,"endTime":1549.56,"body":"environment be spun up with AI."},{"speaker":"Anthony Darden","startTime":1544.1,"endTime":1549.56,"body":"And then the human comes in to"},{"speaker":"Anthony Darden","startTime":1549.56,"endTime":1553.46,"body":"kind of refine, polish, finish."},{"speaker":"Anthony Darden","startTime":1549.56,"endTime":1553.46,"body":"So the knee jerk reaction is"},{"speaker":"Anthony Darden","startTime":1553.46,"endTime":1557.63,"body":"this is going to, I'll be out of"},{"speaker":"Anthony Darden","startTime":1553.46,"endTime":1557.63,"body":"a job. Now, if you are a lean"},{"speaker":"Anthony Darden","startTime":1557.63,"endTime":1560.09,"body":"team, and I feel like lean is"},{"speaker":"Anthony Darden","startTime":1557.63,"endTime":1560.09,"body":"baked in the cake, in the"},{"speaker":"Anthony Darden","startTime":1560.09,"endTime":1564.32,"body":"American cake for sure, where we"},{"speaker":"Anthony Darden","startTime":1560.09,"endTime":1564.32,"body":"want to do more with less and"},{"speaker":"Anthony Darden","startTime":1564.32,"endTime":1566.54,"body":"then thank you for a great year,"},{"speaker":"Anthony Darden","startTime":1564.32,"endTime":1566.54,"body":"what are you going to do for me"},{"speaker":"Anthony Darden","startTime":1566.54,"endTime":1571.55,"body":"next year, without any chance of"},{"speaker":"Anthony Darden","startTime":1566.54,"endTime":1571.55,"body":"exhaling? You know, I don't"},{"speaker":"Anthony Darden","startTime":1571.61,"endTime":1576.89,"body":"necessarily see that as this"},{"speaker":"Anthony Darden","startTime":1571.61,"endTime":1576.89,"body":"apocalyptic job killer. But if"},{"speaker":"Anthony Darden","startTime":1576.89,"endTime":1580.7,"body":"you're a large insurance"},{"speaker":"Anthony Darden","startTime":1576.89,"endTime":1580.7,"body":"company, or a bank, and you have"},{"speaker":"Anthony Darden","startTime":1580.76,"endTime":1587.06,"body":"teams of developers and teams of"},{"speaker":"Anthony Darden","startTime":1580.76,"endTime":1587.06,"body":"content creators, I do think"},{"speaker":"Anthony Darden","startTime":1587.06,"endTime":1590.09,"body":"that there there is some real"},{"speaker":"Anthony Darden","startTime":1587.06,"endTime":1590.09,"body":"attrition coming because you"},{"speaker":"Anthony Darden","startTime":1590.09,"endTime":1599.15,"body":"can, and we do leverage AI to"},{"speaker":"Anthony Darden","startTime":1590.09,"endTime":1599.15,"body":"help tee up work. And then, you"},{"speaker":"Anthony Darden","startTime":1599.15,"endTime":1603.29,"body":"know, someone comes in to help,"},{"speaker":"Anthony Darden","startTime":1599.15,"endTime":1603.29,"body":"to help finish it up. But you"},{"speaker":"Anthony Darden","startTime":1603.29,"endTime":1607.22,"body":"know, we have a small team, a"},{"speaker":"Anthony Darden","startTime":1603.29,"endTime":1607.22,"body":"small development team, and I"},{"speaker":"Anthony Darden","startTime":1607.22,"endTime":1612.14,"body":"don't see, all I see is"},{"speaker":"Anthony Darden","startTime":1607.22,"endTime":1612.14,"body":"enhancing them a lot and"},{"speaker":"Anthony Darden","startTime":1612.17,"endTime":1616.46,"body":"allowing some of that mundane"},{"speaker":"Anthony Darden","startTime":1612.17,"endTime":1616.46,"body":"setup and work to be handled,"},{"speaker":"Anthony Darden","startTime":1616.91,"endTime":1620.72,"body":"and allowing them to focus on"},{"speaker":"Anthony Darden","startTime":1616.91,"endTime":1620.72,"body":"the on the real fruit that"},{"speaker":"Anthony Darden","startTime":1620.72,"endTime":1626.72,"body":"they're creating here. But I do"},{"speaker":"Anthony Darden","startTime":1620.72,"endTime":1626.72,"body":"think, I do think there is going"},{"speaker":"Anthony Darden","startTime":1626.72,"endTime":1631.04,"body":"to be attrition on some level,"},{"speaker":"Anthony Darden","startTime":1626.72,"endTime":1631.04,"body":"and you always hear, you know,"},{"speaker":"Anthony Darden","startTime":1631.04,"endTime":1634.34,"body":"well in it during the Industrial"},{"speaker":"Anthony Darden","startTime":1631.04,"endTime":1634.34,"body":"Revolution, and there's always"},{"speaker":"Anthony Darden","startTime":1634.34,"endTime":1639.44,"body":"historical call outs where we"},{"speaker":"Anthony Darden","startTime":1634.34,"endTime":1639.44,"body":"thought the, the, you know, the"},{"speaker":"Anthony Darden","startTime":1639.44,"endTime":1643.31,"body":"sky was falling, and mass"},{"speaker":"Anthony Darden","startTime":1639.44,"endTime":1643.31,"body":"unemployment is coming. But I"},{"speaker":"Anthony Darden","startTime":1643.31,"endTime":1647.75,"body":"just can't see how whatsoever,"},{"speaker":"Anthony Darden","startTime":1643.31,"endTime":1647.75,"body":"what will these people be"},{"speaker":"Anthony Darden","startTime":1647.75,"endTime":1650.63,"body":"repurposed to do? I don't know."},{"speaker":"Anthony Darden","startTime":1647.75,"endTime":1650.63,"body":"I mean, this is where we got to"},{"speaker":"Anthony Darden","startTime":1650.63,"endTime":1655.85,"body":"play it out. Right. But for"},{"speaker":"Anthony Darden","startTime":1650.63,"endTime":1655.85,"body":"sure, AI properly harnessed,"},{"speaker":"Anthony Darden","startTime":1656.84,"endTime":1661.19,"body":"it's a key term there, properly"},{"speaker":"Anthony Darden","startTime":1656.84,"endTime":1661.19,"body":"harnessed, is going to, you"},{"speaker":"Anthony Darden","startTime":1661.19,"endTime":1665.66,"body":"know, either defer hiring or, or"},{"speaker":"Anthony Darden","startTime":1661.19,"endTime":1665.66,"body":"reduce headcount in some with"},{"speaker":"Anthony Darden","startTime":1665.66,"endTime":1666.68,"body":"these larger teams."},{"speaker":"Aaron Bock","startTime":1667.31,"endTime":1671.36,"body":"So I agree with you,"},{"speaker":"Aaron Bock","startTime":1667.31,"endTime":1671.36,"body":"quick question. If you have a"},{"speaker":"Aaron Bock","startTime":1671.36,"endTime":1674.9,"body":"student, if you're, if you're a"},{"speaker":"Aaron Bock","startTime":1671.36,"endTime":1674.9,"body":"parent, you're raising a 15 year"},{"speaker":"Aaron Bock","startTime":1674.9,"endTime":1679.34,"body":"old going through and they're"},{"speaker":"Aaron Bock","startTime":1674.9,"endTime":1679.34,"body":"interested in something in the"},{"speaker":"Aaron Bock","startTime":1679.34,"endTime":1685.61,"body":"tech field. What do you tell"},{"speaker":"Aaron Bock","startTime":1679.34,"endTime":1685.61,"body":"that student to go to in this"},{"speaker":"Aaron Bock","startTime":1685.61,"endTime":1689.51,"body":"space now? Because it's"},{"speaker":"Aaron Bock","startTime":1685.61,"endTime":1689.51,"body":"interesting, like we were"},{"speaker":"Aaron Bock","startTime":1689.51,"endTime":1692.81,"body":"telling people to go to"},{"speaker":"Aaron Bock","startTime":1689.51,"endTime":1692.81,"body":"development, like less than 10"},{"speaker":"Aaron Bock","startTime":1692.81,"endTime":1697.52,"body":"years ago. And now like, we're"},{"speaker":"Aaron Bock","startTime":1692.81,"endTime":1697.52,"body":"saying, hey, development is sort"},{"speaker":"Aaron Bock","startTime":1697.52,"endTime":1702.08,"body":"of potentially going to get cut"},{"speaker":"Aaron Bock","startTime":1697.52,"endTime":1702.08,"body":"because of AI? I think it's a"},{"speaker":"Aaron Bock","startTime":1702.08,"endTime":1704.27,"body":"really interesting question, but"},{"speaker":"Aaron Bock","startTime":1702.08,"endTime":1704.27,"body":"I'm curious what you would"},{"speaker":"Aaron Bock","startTime":1704.27,"endTime":1707.48,"body":"answer and what you would advise"},{"speaker":"Aaron Bock","startTime":1704.27,"endTime":1707.48,"body":"a 15 or 16 year old going into"},{"speaker":"Aaron Bock","startTime":1707.48,"endTime":1708.17,"body":"the space."},{"speaker":"Anthony Darden","startTime":1709.31,"endTime":1711.59,"body":"Cybersecurity"},{"speaker":"Anthony Darden","startTime":1709.31,"endTime":1711.59,"body":"still remains the top of the"},{"speaker":"Anthony Darden","startTime":1711.59,"endTime":1719.45,"body":"list for me, and I think the"},{"speaker":"Anthony Darden","startTime":1711.59,"endTime":1719.45,"body":"proliferation of AI only ups the"},{"speaker":"Anthony Darden","startTime":1719.45,"endTime":1722.96,"body":"importance of roles like that,"},{"speaker":"Anthony Darden","startTime":1719.45,"endTime":1722.96,"body":"because now your cyber threats,"},{"speaker":"Anthony Darden","startTime":1722.96,"endTime":1727.85,"body":"you know, can become even"},{"speaker":"Anthony Darden","startTime":1722.96,"endTime":1727.85,"body":"smarter, as far as far as trying"},{"speaker":"Anthony Darden","startTime":1727.85,"endTime":1733.61,"body":"to get into an infiltrate and,"},{"speaker":"Anthony Darden","startTime":1727.85,"endTime":1733.61,"body":"you know, so I see that as COVID"},{"speaker":"Anthony Darden","startTime":1733.61,"endTime":1739.4,"body":"proof, technology proof, career"},{"speaker":"Anthony Darden","startTime":1733.61,"endTime":1739.4,"body":"path. Development, I mean, if I"},{"speaker":"Anthony Darden","startTime":1739.4,"endTime":1742.19,"body":"look at, you know, I'm a"},{"speaker":"Anthony Darden","startTime":1739.4,"endTime":1742.19,"body":"Microsoft shop, so I tend to"},{"speaker":"Anthony Darden","startTime":1742.19,"endTime":1747.14,"body":"always go there, but you know,"},{"speaker":"Anthony Darden","startTime":1742.19,"endTime":1747.14,"body":"their power platform, their"},{"speaker":"Anthony Darden","startTime":1747.14,"endTime":1752.69,"body":"suite of AI tools, Microsoft"},{"speaker":"Anthony Darden","startTime":1747.14,"endTime":1752.69,"body":"fabric, Viva sales, copilots. I"},{"speaker":"Anthony Darden","startTime":1752.69,"endTime":1755.18,"body":"mean, there's a lot of"},{"speaker":"Anthony Darden","startTime":1752.69,"endTime":1755.18,"body":"technology out there. That"},{"speaker":"Anthony Darden","startTime":1755.18,"endTime":1759.71,"body":"still, there's still the"},{"speaker":"Anthony Darden","startTime":1755.18,"endTime":1759.71,"body":"purposeful intent to have human"},{"speaker":"Anthony Darden","startTime":1759.71,"endTime":1762.92,"body":"beings as a part of the process."},{"speaker":"Anthony Darden","startTime":1759.71,"endTime":1762.92,"body":"I mean this technology is"},{"speaker":"Anthony Darden","startTime":1762.92,"endTime":1767.96,"body":"helping to cut out some of the"},{"speaker":"Anthony Darden","startTime":1762.92,"endTime":1767.96,"body":"admin and some of the governance"},{"speaker":"Anthony Darden","startTime":1767.96,"endTime":1772.4,"body":"areas that may come with it, so"},{"speaker":"Anthony Darden","startTime":1767.96,"endTime":1772.4,"body":"I do still think the development"},{"speaker":"Anthony Darden","startTime":1772.43,"endTime":1778.73,"body":"space is at least again, I hate"},{"speaker":"Anthony Darden","startTime":1772.43,"endTime":1778.73,"body":"to project out far, but I do"},{"speaker":"Anthony Darden","startTime":1778.73,"endTime":1786.14,"body":"still see it as a reputable"},{"speaker":"Anthony Darden","startTime":1778.73,"endTime":1786.14,"body":"space to the former career path."},{"speaker":"Anthony Darden","startTime":1786.14,"endTime":1789.35,"body":"And if anything else you think"},{"speaker":"Anthony Darden","startTime":1786.14,"endTime":1789.35,"body":"about, again, I just mentioned"},{"speaker":"Anthony Darden","startTime":1789.35,"endTime":1792.02,"body":"four new tools from Microsoft,"},{"speaker":"Anthony Darden","startTime":1789.35,"endTime":1792.02,"body":"that's not going to stop. I"},{"speaker":"Anthony Darden","startTime":1792.05,"endTime":1794.48,"body":"mean, these tools are going to"},{"speaker":"Anthony Darden","startTime":1792.05,"endTime":1794.48,"body":"keep coming and you need people"},{"speaker":"Anthony Darden","startTime":1794.48,"endTime":1800.6,"body":"to, to manage and develop it and"},{"speaker":"Anthony Darden","startTime":1794.48,"endTime":1800.6,"body":"build it and support it and so I"},{"speaker":"Anthony Darden","startTime":1800.6,"endTime":1803.12,"body":"don't really see that as much as"},{"speaker":"Anthony Darden","startTime":1800.6,"endTime":1803.12,"body":"a threat. And I certainly see"},{"speaker":"Anthony Darden","startTime":1803.12,"endTime":1805.28,"body":"cyber remaining strong."},{"speaker":"Aaron Bock","startTime":1805.94,"endTime":1808.16,"body":"I'm going to"},{"speaker":"Aaron Bock","startTime":1805.94,"endTime":1808.16,"body":"speculate something I think is"},{"speaker":"Aaron Bock","startTime":1808.16,"endTime":1812.66,"body":"going to be more needed. And I'm"},{"speaker":"Aaron Bock","startTime":1808.16,"endTime":1812.66,"body":"not sure if it's a new role or"},{"speaker":"Aaron Bock","startTime":1812.66,"endTime":1816.56,"body":"new position inside of a"},{"speaker":"Aaron Bock","startTime":1812.66,"endTime":1816.56,"body":"company. But like, I grew up as"},{"speaker":"Aaron Bock","startTime":1816.56,"endTime":1819.59,"body":"a, I was a finance major, and I"},{"speaker":"Aaron Bock","startTime":1816.56,"endTime":1819.59,"body":"went through and it was very"},{"speaker":"Aaron Bock","startTime":1819.59,"endTime":1823.58,"body":"finance focused. We never, I"},{"speaker":"Aaron Bock","startTime":1819.59,"endTime":1823.58,"body":"think we had one class that was"},{"speaker":"Aaron Bock","startTime":1824.03,"endTime":1828.05,"body":"around information technology"},{"speaker":"Aaron Bock","startTime":1824.03,"endTime":1828.05,"body":"and then like, all of a sudden,"},{"speaker":"Aaron Bock","startTime":1828.05,"endTime":1831.95,"body":"I get, I was at PWC and I get"},{"speaker":"Aaron Bock","startTime":1828.05,"endTime":1831.95,"body":"into like, basically a full IT"},{"speaker":"Aaron Bock","startTime":1832.55,"endTime":1836.24,"body":"role with being like part of"},{"speaker":"Aaron Bock","startTime":1832.55,"endTime":1836.24,"body":"accounting. The people inside"},{"speaker":"Aaron Bock","startTime":1836.24,"endTime":1839.42,"body":"the business that can speak both"},{"speaker":"Aaron Bock","startTime":1836.24,"endTime":1839.42,"body":"languages are so much more"},{"speaker":"Aaron Bock","startTime":1839.42,"endTime":1844.13,"body":"valuable than ever before"},{"speaker":"Aaron Bock","startTime":1839.42,"endTime":1844.13,"body":"because if you have someone in"},{"speaker":"Aaron Bock","startTime":1844.13,"endTime":1847.55,"body":"your finance department and like"},{"speaker":"Aaron Bock","startTime":1844.13,"endTime":1847.55,"body":"accounting is an industry under"},{"speaker":"Aaron Bock","startTime":1847.79,"endTime":1850.85,"body":"a lot of scrutiny right now with"},{"speaker":"Aaron Bock","startTime":1847.79,"endTime":1850.85,"body":"like, the way it's been done for"},{"speaker":"Aaron Bock","startTime":1850.85,"endTime":1854.24,"body":"years, but like, \"Can we do it"},{"speaker":"Aaron Bock","startTime":1850.85,"endTime":1854.24,"body":"more efficiently?\". The people"},{"speaker":"Aaron Bock","startTime":1854.24,"endTime":1857.57,"body":"that can look at that, that"},{"speaker":"Aaron Bock","startTime":1854.24,"endTime":1857.57,"body":"business process and say, \"Have"},{"speaker":"Aaron Bock","startTime":1857.57,"endTime":1860.21,"body":"we looked at this and how"},{"speaker":"Aaron Bock","startTime":1857.57,"endTime":1860.21,"body":"technology can actually help us"},{"speaker":"Aaron Bock","startTime":1860.21,"endTime":1864.2,"body":"and we can use technology and"},{"speaker":"Aaron Bock","startTime":1860.21,"endTime":1864.2,"body":"harness it well, without it"},{"speaker":"Aaron Bock","startTime":1864.2,"endTime":1868.19,"body":"being without it coming from the"},{"speaker":"Aaron Bock","startTime":1864.2,"endTime":1868.19,"body":"IT department always?\", those"},{"speaker":"Aaron Bock","startTime":1868.19,"endTime":1871.1,"body":"people are so much more"},{"speaker":"Aaron Bock","startTime":1868.19,"endTime":1871.1,"body":"valuable. And so I don't know"},{"speaker":"Aaron Bock","startTime":1871.1,"endTime":1874.25,"body":"what that major is necessarily,"},{"speaker":"Aaron Bock","startTime":1871.1,"endTime":1874.25,"body":"is it a business major with an"},{"speaker":"Aaron Bock","startTime":1874.25,"endTime":1878.87,"body":"IT focus? Or is it an IT focus"},{"speaker":"Aaron Bock","startTime":1874.25,"endTime":1878.87,"body":"with a minor in business or"},{"speaker":"Aaron Bock","startTime":1878.87,"endTime":1883.34,"body":"whatever part of the business,"},{"speaker":"Aaron Bock","startTime":1878.87,"endTime":1883.34,"body":"you're working in chemistry or"},{"speaker":"Aaron Bock","startTime":1883.34,"endTime":1886.1,"body":"science or something like that,"},{"speaker":"Aaron Bock","startTime":1883.34,"endTime":1886.1,"body":"I just think that there's going"},{"speaker":"Aaron Bock","startTime":1886.1,"endTime":1889.13,"body":"to be a lot of value for those"},{"speaker":"Aaron Bock","startTime":1886.1,"endTime":1889.13,"body":"people continuously, because"},{"speaker":"Aaron Bock","startTime":1889.13,"endTime":1892.49,"body":"they know how to kind of look at"},{"speaker":"Aaron Bock","startTime":1889.13,"endTime":1892.49,"body":"it holistically. And that's"},{"speaker":"Aaron Bock","startTime":1892.49,"endTime":1896.66,"body":"where we see people aging out or"},{"speaker":"Aaron Bock","startTime":1892.49,"endTime":1896.66,"body":"or aging is not the right word,"},{"speaker":"Aaron Bock","startTime":1896.66,"endTime":1900.02,"body":"but like, they're not willing to"},{"speaker":"Aaron Bock","startTime":1896.66,"endTime":1900.02,"body":"change, but like, look around,"},{"speaker":"Aaron Bock","startTime":1900.05,"endTime":1904.7,"body":"everything's changing. So you"},{"speaker":"Aaron Bock","startTime":1900.05,"endTime":1904.7,"body":"either adapt and adopt or you"},{"speaker":"Aaron Bock","startTime":1905.36,"endTime":1908.03,"body":"kind of age out. And that's kind"},{"speaker":"Aaron Bock","startTime":1905.36,"endTime":1908.03,"body":"of what we're seeing."},{"speaker":"Anthony Darden","startTime":1908.6,"endTime":1911.51,"body":"Yeah, man, those"},{"speaker":"Anthony Darden","startTime":1908.6,"endTime":1911.51,"body":"are all great points, because"},{"speaker":"Anthony Darden","startTime":1911.51,"endTime":1914.78,"body":"and remember what I said"},{"speaker":"Anthony Darden","startTime":1911.51,"endTime":1914.78,"body":"earlier, right, every company is"},{"speaker":"Anthony Darden","startTime":1914.78,"endTime":1918.86,"body":"a technology company. And, and"},{"speaker":"Anthony Darden","startTime":1914.78,"endTime":1918.86,"body":"just go to your local auto"},{"speaker":"Anthony Darden","startTime":1918.86,"endTime":1923.09,"body":"dealership and test drive the"},{"speaker":"Anthony Darden","startTime":1918.86,"endTime":1923.09,"body":"latest electric model. When"},{"speaker":"Anthony Darden","startTime":1923.09,"endTime":1926.06,"body":"you're sitting inside of a"},{"speaker":"Anthony Darden","startTime":1923.09,"endTime":1926.06,"body":"computer, you see your corner"},{"speaker":"Anthony Darden","startTime":1926.06,"endTime":1930.68,"body":"garage, that's another another"},{"speaker":"Anthony Darden","startTime":1926.06,"endTime":1930.68,"body":"attrition point. They either"},{"speaker":"Anthony Darden","startTime":1930.68,"endTime":1933.95,"body":"adapt or die and and you can"},{"speaker":"Anthony Darden","startTime":1930.68,"endTime":1933.95,"body":"argue that you know these"},{"speaker":"Anthony Darden","startTime":1933.95,"endTime":1939.5,"body":"automotives want you going to a"},{"speaker":"Anthony Darden","startTime":1933.95,"endTime":1939.5,"body":"sanction, GMs repair shop or I"},{"speaker":"Anthony Darden","startTime":1939.5,"endTime":1944.96,"body":"mean, it's everything is"},{"speaker":"Anthony Darden","startTime":1939.5,"endTime":1944.96,"body":"computerized. So I don't look at"},{"speaker":"Anthony Darden","startTime":1944.99,"endTime":1949.85,"body":"now, one end of the spectrum is"},{"speaker":"Anthony Darden","startTime":1944.99,"endTime":1949.85,"body":"okay, if every company is a"},{"speaker":"Anthony Darden","startTime":1949.85,"endTime":1952.91,"body":"technology company, then every"},{"speaker":"Anthony Darden","startTime":1949.85,"endTime":1952.91,"body":"problem is an IT problem. You"},{"speaker":"Anthony Darden","startTime":1952.91,"endTime":1956.06,"body":"know, and that's not, that's not"},{"speaker":"Anthony Darden","startTime":1952.91,"endTime":1956.06,"body":"true at all. And you touched"},{"speaker":"Anthony Darden","startTime":1956.06,"endTime":1959.81,"body":"upon this, the skill sets,"},{"speaker":"Anthony Darden","startTime":1956.06,"endTime":1959.81,"body":"whether you're in ops or"},{"speaker":"Anthony Darden","startTime":1959.81,"endTime":1963.92,"body":"marketing or finance, is you"},{"speaker":"Anthony Darden","startTime":1959.81,"endTime":1963.92,"body":"have to have some IT competency"},{"speaker":"Anthony Darden","startTime":1963.92,"endTime":1969.02,"body":"about you. I think the baseline"},{"speaker":"Anthony Darden","startTime":1963.92,"endTime":1969.02,"body":"is moving across organizations"},{"speaker":"Anthony Darden","startTime":1969.02,"endTime":1972.29,"body":"as a whole as an employee and"},{"speaker":"Anthony Darden","startTime":1969.02,"endTime":1972.29,"body":"the skill set you bring. And"},{"speaker":"Anthony Darden","startTime":1972.29,"endTime":1976.52,"body":"that's why I think you know,"},{"speaker":"Anthony Darden","startTime":1972.29,"endTime":1976.52,"body":"anything, in IT is going to have"},{"speaker":"Anthony Darden","startTime":1976.52,"endTime":1981.35,"body":"its legs, but you are becoming"},{"speaker":"Anthony Darden","startTime":1976.52,"endTime":1981.35,"body":"more of a business minded"},{"speaker":"Anthony Darden","startTime":1981.35,"endTime":1985.34,"body":"employee and not just keeping"},{"speaker":"Anthony Darden","startTime":1981.35,"endTime":1985.34,"body":"the lights on employee and you"},{"speaker":"Anthony Darden","startTime":1985.34,"endTime":1989.24,"body":"think of traditional IT. So"},{"speaker":"Anthony Darden","startTime":1985.34,"endTime":1989.24,"body":"becoming a more rounded, more"},{"speaker":"Anthony Darden","startTime":1989.24,"endTime":1994.34,"body":"robust, more, more of a business"},{"speaker":"Anthony Darden","startTime":1989.24,"endTime":1994.34,"body":"partner is is critical,"},{"speaker":"Anthony Darden","startTime":1994.34,"endTime":1997.7,"body":"especially in IT leadership. If"},{"speaker":"Anthony Darden","startTime":1994.34,"endTime":1997.7,"body":"if you're going into it thinking"},{"speaker":"Anthony Darden","startTime":1997.7,"endTime":1999.74,"body":"you're just purely IT, and"},{"speaker":"Anthony Darden","startTime":1997.7,"endTime":1999.74,"body":"you're kind of behind the"},{"speaker":"Anthony Darden","startTime":1999.74,"endTime":2004.45,"body":"curtain, I'm not so sure you're"},{"speaker":"Anthony Darden","startTime":1999.74,"endTime":2004.45,"body":"in the right, in the right"},{"speaker":"Anthony Darden","startTime":2004.45,"endTime":2004.87,"body":"career."},{"speaker":"Keith Hawkey","startTime":2006.1,"endTime":2010.24,"body":"What do you do"},{"speaker":"Keith Hawkey","startTime":2006.1,"endTime":2010.24,"body":"when you have a bright employee"},{"speaker":"Keith Hawkey","startTime":2010.27,"endTime":2016.63,"body":"that is of the other technical"},{"speaker":"Keith Hawkey","startTime":2010.27,"endTime":2016.63,"body":"ilk, and they're used to solving"},{"speaker":"Keith Hawkey","startTime":2017.14,"endTime":2024.16,"body":"computational problems. And you"},{"speaker":"Keith Hawkey","startTime":2017.14,"endTime":2024.16,"body":"want to bring this new employee"},{"speaker":"Keith Hawkey","startTime":2024.19,"endTime":2029.11,"body":"up into being a more well"},{"speaker":"Keith Hawkey","startTime":2024.19,"endTime":2029.11,"body":"rounded, charismatic leader that"},{"speaker":"Keith Hawkey","startTime":2029.11,"endTime":2031.99,"body":"can speak to the business, can"},{"speaker":"Keith Hawkey","startTime":2029.11,"endTime":2031.99,"body":"speak to the business problems?"},{"speaker":"Keith Hawkey","startTime":2032.56,"endTime":2037.99,"body":"How do you introduce them into"},{"speaker":"Keith Hawkey","startTime":2032.56,"endTime":2037.99,"body":"you know, it's almost because"},{"speaker":"Keith Hawkey","startTime":2038.02,"endTime":2041.65,"body":"you're solving people problems."},{"speaker":"Keith Hawkey","startTime":2038.02,"endTime":2041.65,"body":"And you're solving with"},{"speaker":"Keith Hawkey","startTime":2041.68,"endTime":2045.22,"body":"technical solutions is the way I"},{"speaker":"Keith Hawkey","startTime":2041.68,"endTime":2045.22,"body":"think about it."},{"speaker":"Anthony Darden","startTime":2045.91,"endTime":2050.65,"body":"Yep. That Yeah."},{"speaker":"Anthony Darden","startTime":2045.91,"endTime":2050.65,"body":"I don't know why think just I go"},{"speaker":"Anthony Darden","startTime":2050.65,"endTime":2057.1,"body":"right to, is there even a value"},{"speaker":"Anthony Darden","startTime":2050.65,"endTime":2057.1,"body":"for college degree in Management"},{"speaker":"Anthony Darden","startTime":2057.1,"endTime":2058.87,"body":"Information Systems anymore? I"},{"speaker":"Anthony Darden","startTime":2057.1,"endTime":2058.87,"body":"mean,"},{"speaker":"Aaron Bock","startTime":2059.26,"endTime":2064.54,"body":"Warning-  This, this"},{"speaker":"Aaron Bock","startTime":2059.26,"endTime":2064.54,"body":"podcast has now gotten very,"},{"speaker":"Aaron Bock","startTime":2065.74,"endTime":2069.46,"body":"into the biggest debate of all"},{"speaker":"Aaron Bock","startTime":2065.74,"endTime":2069.46,"body":"time, but keep going."},{"speaker":"Anthony Darden","startTime":2069.489,"endTime":2072.459,"body":"Yeah. Yeah."},{"speaker":"Anthony Darden","startTime":2069.489,"endTime":2072.459,"body":"Don't go to school and you're"},{"speaker":"Anthony Darden","startTime":2072.459,"endTime":2077.739,"body":"all fired. So I go by the happy"},{"speaker":"Anthony Darden","startTime":2072.459,"endTime":2077.739,"body":"hour method for interviews. I"},{"speaker":"Anthony Darden","startTime":2077.739,"endTime":2083.079,"body":"want you to have a small"},{"speaker":"Anthony Darden","startTime":2077.739,"endTime":2083.079,"body":"technical foundation. But you"},{"speaker":"Anthony Darden","startTime":2083.079,"endTime":2086.499,"body":"need to be able to survive a"},{"speaker":"Anthony Darden","startTime":2083.079,"endTime":2086.499,"body":"happy hour, meaning if you can"},{"speaker":"Anthony Darden","startTime":2086.949,"endTime":2091.299,"body":"demonstrate social skills and"},{"speaker":"Anthony Darden","startTime":2086.949,"endTime":2091.299,"body":"you know, sense of humor, and"},{"speaker":"Anthony Darden","startTime":2092.169,"endTime":2094.689,"body":"can you read the room so, that's"},{"speaker":"Anthony Darden","startTime":2092.169,"endTime":2094.689,"body":"the other thing, group"},{"speaker":"Anthony Darden","startTime":2094.689,"endTime":2098.079,"body":"interviews around the table. I"},{"speaker":"Anthony Darden","startTime":2094.689,"endTime":2098.079,"body":"know we're in this digital age"},{"speaker":"Anthony Darden","startTime":2098.079,"endTime":2104.109,"body":"and we're on Teams and Zoom and"},{"speaker":"Anthony Darden","startTime":2098.079,"endTime":2104.109,"body":"remote work is here and hybrid"},{"speaker":"Anthony Darden","startTime":2104.109,"endTime":2107.169,"body":"for sure. I don't see that going"},{"speaker":"Anthony Darden","startTime":2104.109,"endTime":2107.169,"body":"anywhere, but if there is, but"},{"speaker":"Anthony Darden","startTime":2107.199,"endTime":2110.559,"body":"there needs to be a group"},{"speaker":"Anthony Darden","startTime":2107.199,"endTime":2110.559,"body":"interview on some level, because"},{"speaker":"Anthony Darden","startTime":2110.559,"endTime":2113.229,"body":"you have different person and"},{"speaker":"Anthony Darden","startTime":2110.559,"endTime":2113.229,"body":"purposeful, different"},{"speaker":"Anthony Darden","startTime":2113.229,"endTime":2119.589,"body":"personalities and and age around"},{"speaker":"Anthony Darden","startTime":2113.229,"endTime":2119.589,"body":"that interview and how does this"},{"speaker":"Anthony Darden","startTime":2119.589,"endTime":2124.809,"body":"candidate adapt and react? And"},{"speaker":"Anthony Darden","startTime":2119.589,"endTime":2124.809,"body":"as you can say, you can have the"},{"speaker":"Anthony Darden","startTime":2124.809,"endTime":2127.479,"body":"same conversation with five"},{"speaker":"Anthony Darden","startTime":2124.809,"endTime":2127.479,"body":"different people, and it's going"},{"speaker":"Anthony Darden","startTime":2127.479,"endTime":2131.679,"body":"to be five different paths you"},{"speaker":"Anthony Darden","startTime":2127.479,"endTime":2131.679,"body":"go down, because so so can they"},{"speaker":"Anthony Darden","startTime":2132.129,"endTime":2136.569,"body":"be that chameleon? That's very"},{"speaker":"Anthony Darden","startTime":2132.129,"endTime":2136.569,"body":"important to me, because anybody"},{"speaker":"Anthony Darden","startTime":2136.569,"endTime":2139.779,"body":"on my team, you're going to be"},{"speaker":"Anthony Darden","startTime":2136.569,"endTime":2139.779,"body":"working with folks in the"},{"speaker":"Anthony Darden","startTime":2139.779,"endTime":2143.379,"body":"business and, you know, we"},{"speaker":"Anthony Darden","startTime":2139.779,"endTime":2143.379,"body":"talked earlier about you kind of"},{"speaker":"Anthony Darden","startTime":2143.379,"endTime":2146.769,"body":"have that marketing hat on and"},{"speaker":"Anthony Darden","startTime":2143.379,"endTime":2146.769,"body":"that partnership, so people"},{"speaker":"Anthony Darden","startTime":2146.769,"endTime":2151.869,"body":"skills, I would say, minimum 50%"},{"speaker":"Anthony Darden","startTime":2146.769,"endTime":2151.869,"body":"importance than the actual"},{"speaker":"Anthony Darden","startTime":2151.869,"endTime":2155.229,"body":"technical talent you're bringing"},{"speaker":"Anthony Darden","startTime":2151.869,"endTime":2155.229,"body":"in. Because I don't care what"},{"speaker":"Anthony Darden","startTime":2155.229,"endTime":2157.599,"body":"you learned in school, or what"},{"speaker":"Anthony Darden","startTime":2155.229,"endTime":2157.599,"body":"you did. I mean, it's gonna"},{"speaker":"Anthony Darden","startTime":2157.599,"endTime":2160.179,"body":"demonstrate your work ethic and"},{"speaker":"Anthony Darden","startTime":2157.599,"endTime":2160.179,"body":"your ability to manage time,"},{"speaker":"Anthony Darden","startTime":2160.179,"endTime":2164.049,"body":"that's all well and good. But"},{"speaker":"Anthony Darden","startTime":2160.179,"endTime":2164.049,"body":"usually the technology that's in"},{"speaker":"Anthony Darden","startTime":2164.049,"endTime":2168.189,"body":"a place, it's, it's ground zero"},{"speaker":"Anthony Darden","startTime":2164.049,"endTime":2168.189,"body":"learning, you know, so I want to"},{"speaker":"Anthony Darden","startTime":2168.189,"endTime":2171.819,"body":"make sure you have the drive and"},{"speaker":"Anthony Darden","startTime":2168.189,"endTime":2171.819,"body":"the people skills before you're"},{"speaker":"Anthony Darden","startTime":2171.819,"endTime":2174.399,"body":"offered anything with our"},{"speaker":"Anthony Darden","startTime":2171.819,"endTime":2174.399,"body":"organization."},{"speaker":"Keith Hawkey","startTime":2174.97,"endTime":2178.03,"body":"When AI becomes"},{"speaker":"Keith Hawkey","startTime":2174.97,"endTime":2178.03,"body":"compelling in the people skill"},{"speaker":"Keith Hawkey","startTime":2178.06,"endTime":2181.72,"body":"area, that's when we're really"},{"speaker":"Keith Hawkey","startTime":2178.06,"endTime":2181.72,"body":"in trouble. It seems that they"},{"speaker":"Keith Hawkey","startTime":2181.72,"endTime":2187.0,"body":"have a compelling converse, when"},{"speaker":"Keith Hawkey","startTime":2181.72,"endTime":2187.0,"body":"we're having a conversation with"},{"speaker":"Keith Hawkey","startTime":2187.0,"endTime":2191.02,"body":"an artificial intelligence, and"},{"speaker":"Keith Hawkey","startTime":2187.0,"endTime":2191.02,"body":"we feel delighted or charmed by"},{"speaker":"Keith Hawkey","startTime":2191.02,"endTime":2194.11,"body":"them, we're in trouble you know."},{"speaker":"Keith Hawkey","startTime":2191.02,"endTime":2194.11,"body":"Right now, it's, we can kind of"},{"speaker":"Keith Hawkey","startTime":2194.11,"endTime":2195.97,"body":"keep them in their technical"},{"speaker":"Keith Hawkey","startTime":2194.11,"endTime":2195.97,"body":"box."},{"speaker":"Anthony Darden","startTime":2196.66,"endTime":2200.65,"body":"Yes. And we're"},{"speaker":"Anthony Darden","startTime":2196.66,"endTime":2200.65,"body":"getting resumes that are ChatGPT"},{"speaker":"Anthony Darden","startTime":2200.68,"endTime":2204.4,"body":"generated, I'm positive of it,"},{"speaker":"Anthony Darden","startTime":2200.68,"endTime":2204.4,"body":"because you read them, and"},{"speaker":"Anthony Darden","startTime":2204.4,"endTime":2210.37,"body":"they're just chock full of"},{"speaker":"Anthony Darden","startTime":2204.4,"endTime":2210.37,"body":"buzzwords and things that really"},{"speaker":"Anthony Darden","startTime":2210.37,"endTime":2216.4,"body":"have no bearing whatsoever, you"},{"speaker":"Anthony Darden","startTime":2210.37,"endTime":2216.4,"body":"know, Windows Server 2003, you"},{"speaker":"Anthony Darden","startTime":2216.4,"endTime":2219.76,"body":"know, I mean, it's like, whoa,"},{"speaker":"Anthony Darden","startTime":2216.4,"endTime":2219.76,"body":"wait a minute, you know. And you"},{"speaker":"Anthony Darden","startTime":2219.76,"endTime":2223.24,"body":"mentioned kids, 15 year olds, I"},{"speaker":"Anthony Darden","startTime":2219.76,"endTime":2223.24,"body":"worry about, like, I can't"},{"speaker":"Anthony Darden","startTime":2223.48,"endTime":2228.58,"body":"navigate a city, without Siri"},{"speaker":"Anthony Darden","startTime":2223.48,"endTime":2228.58,"body":"telling me where to turn, you"},{"speaker":"Anthony Darden","startTime":2228.58,"endTime":2231.97,"body":"know, so I've kind of dumbed"},{"speaker":"Anthony Darden","startTime":2228.58,"endTime":2231.97,"body":"myself down in terms of"},{"speaker":"Anthony Darden","startTime":2231.97,"endTime":2235.48,"body":"retaining, how do I get from"},{"speaker":"Anthony Darden","startTime":2231.97,"endTime":2235.48,"body":"point A to point B, you think"},{"speaker":"Anthony Darden","startTime":2235.48,"endTime":2240.28,"body":"about these essays and these"},{"speaker":"Anthony Darden","startTime":2235.48,"endTime":2240.28,"body":"long projects, I can just go to"},{"speaker":"Anthony Darden","startTime":2240.28,"endTime":2247.21,"body":"chat GPT get me 80% there, and"},{"speaker":"Anthony Darden","startTime":2240.28,"endTime":2247.21,"body":"then put my 20%, you know, flair"},{"speaker":"Anthony Darden","startTime":2247.21,"endTime":2252.46,"body":"on it and submit it? I don't"},{"speaker":"Anthony Darden","startTime":2247.21,"endTime":2252.46,"body":"know, I worry about it."},{"speaker":"Aaron Bock","startTime":2252.49,"endTime":2254.56,"body":"This is the debate."},{"speaker":"Aaron Bock","startTime":2252.49,"endTime":2254.56,"body":"I think that's interesting, in"},{"speaker":"Aaron Bock","startTime":2254.56,"endTime":2257.89,"body":"some ways, right, you hate to"},{"speaker":"Aaron Bock","startTime":2254.56,"endTime":2257.89,"body":"see that resumes coming into"},{"speaker":"Aaron Bock","startTime":2257.89,"endTime":2261.88,"body":"your, your IT department or"},{"speaker":"Aaron Bock","startTime":2257.89,"endTime":2261.88,"body":"whatever that is chat GPT"},{"speaker":"Aaron Bock","startTime":2261.88,"endTime":2265.51,"body":"generated. But the other hand,"},{"speaker":"Aaron Bock","startTime":2261.88,"endTime":2265.51,"body":"you're saying, well, this person"},{"speaker":"Aaron Bock","startTime":2265.51,"endTime":2269.17,"body":"is actually trying to use AI for"},{"speaker":"Aaron Bock","startTime":2265.51,"endTime":2269.17,"body":"their good, for their own good"},{"speaker":"Aaron Bock","startTime":2269.17,"endTime":2271.69,"body":"or for whatever. So I assume"},{"speaker":"Aaron Bock","startTime":2269.17,"endTime":2271.69,"body":"they would apply that logic"},{"speaker":"Aaron Bock","startTime":2271.69,"endTime":2276.01,"body":"elsewhere. And, you know, we"},{"speaker":"Aaron Bock","startTime":2271.69,"endTime":2276.01,"body":"hire all the time, and I debate"},{"speaker":"Aaron Bock","startTime":2276.01,"endTime":2279.73,"body":"on like, well, is that a bad"},{"speaker":"Aaron Bock","startTime":2276.01,"endTime":2279.73,"body":"thing? Right? Like, that's like"},{"speaker":"Aaron Bock","startTime":2279.73,"endTime":2282.91,"body":"the classic? Like, do you take"},{"speaker":"Aaron Bock","startTime":2279.73,"endTime":2282.91,"body":"the test with no information?"},{"speaker":"Aaron Bock","startTime":2282.91,"endTime":2285.16,"body":"But when else in your life do"},{"speaker":"Aaron Bock","startTime":2282.91,"endTime":2285.16,"body":"you take a test without the"},{"speaker":"Aaron Bock","startTime":2285.16,"endTime":2290.05,"body":"information? So like, let's make"},{"speaker":"Aaron Bock","startTime":2285.16,"endTime":2290.05,"body":"it more realistic, like, and I'm"},{"speaker":"Aaron Bock","startTime":2290.05,"endTime":2292.39,"body":"kind of on the fence with this"},{"speaker":"Aaron Bock","startTime":2290.05,"endTime":2292.39,"body":"one, because I kind of think"},{"speaker":"Aaron Bock","startTime":2292.39,"endTime":2295.72,"body":"like, well, that person might be"},{"speaker":"Aaron Bock","startTime":2292.39,"endTime":2295.72,"body":"more willing to kind of use"},{"speaker":"Aaron Bock","startTime":2295.72,"endTime":2297.04,"body":"technology for the good."},{"speaker":"Anthony Darden","startTime":2298.48,"endTime":2302.8,"body":"You know, you"},{"speaker":"Anthony Darden","startTime":2298.48,"endTime":2302.8,"body":"kind of 180-ed me there. That's,"},{"speaker":"Anthony Darden","startTime":2302.8,"endTime":2306.64,"body":"you know, so I would almost, I"},{"speaker":"Anthony Darden","startTime":2302.8,"endTime":2306.64,"body":"can see a path of, alright,"},{"speaker":"Anthony Darden","startTime":2306.64,"endTime":2308.41,"body":"we're going to interview this"},{"speaker":"Anthony Darden","startTime":2306.64,"endTime":2308.41,"body":"person, and we're going to ask"},{"speaker":"Anthony Darden","startTime":2308.41,"endTime":2312.76,"body":"them, so did you just ChatGPT"},{"speaker":"Anthony Darden","startTime":2308.41,"endTime":2312.76,"body":"it? And they said, yeah, yeah"},{"speaker":"Anthony Darden","startTime":2312.76,"endTime":2316.33,"body":"what did you think? Hmm, I might"},{"speaker":"Anthony Darden","startTime":2312.76,"endTime":2316.33,"body":"continue that conversation. You"},{"speaker":"Anthony Darden","startTime":2316.33,"endTime":2319.75,"body":"know, first of all, you're"},{"speaker":"Anthony Darden","startTime":2316.33,"endTime":2319.75,"body":"owning it. Second of all, you"},{"speaker":"Anthony Darden","startTime":2319.75,"endTime":2322.06,"body":"have a sense of humor, because"},{"speaker":"Anthony Darden","startTime":2319.75,"endTime":2322.06,"body":"you're engaging in this, and"},{"speaker":"Anthony Darden","startTime":2322.06,"endTime":2324.76,"body":"you're not all panicked, and you"},{"speaker":"Anthony Darden","startTime":2322.06,"endTime":2324.76,"body":"know, deer in headlights. And"},{"speaker":"Anthony Darden","startTime":2324.76,"endTime":2328.03,"body":"then you get a sense of this"},{"speaker":"Anthony Darden","startTime":2324.76,"endTime":2328.03,"body":"person's true capabilities and"},{"speaker":"Anthony Darden","startTime":2328.03,"endTime":2330.88,"body":"personality that you know what"},{"speaker":"Anthony Darden","startTime":2328.03,"endTime":2330.88,"body":"they are, and that's a great, I"},{"speaker":"Anthony Darden","startTime":2330.88,"endTime":2331.54,"body":"love that point."},{"speaker":"Aaron Bock","startTime":2331.57,"endTime":2333.34,"body":"Well, and it's"},{"speaker":"Aaron Bock","startTime":2331.57,"endTime":2333.34,"body":"interesting, because I've heard,"},{"speaker":"Aaron Bock","startTime":2333.37,"endTime":2336.88,"body":"I've heard a million times from"},{"speaker":"Aaron Bock","startTime":2333.37,"endTime":2336.88,"body":"IT folks saying, like, I get"},{"speaker":"Aaron Bock","startTime":2336.88,"endTime":2339.7,"body":"these people who come in the"},{"speaker":"Aaron Bock","startTime":2336.88,"endTime":2339.7,"body":"door, and the resume's chock"},{"speaker":"Aaron Bock","startTime":2339.7,"endTime":2342.82,"body":"full of like, Windows Server"},{"speaker":"Aaron Bock","startTime":2339.7,"endTime":2342.82,"body":"expert, or, you know, you said"},{"speaker":"Aaron Bock","startTime":2342.82,"endTime":2346.27,"body":"you're a Microsoft shop, so like"},{"speaker":"Aaron Bock","startTime":2342.82,"endTime":2346.27,"body":"Azure, blah, blah, blah, and"},{"speaker":"Aaron Bock","startTime":2346.42,"endTime":2349.03,"body":"maybe they pass a cert"},{"speaker":"Aaron Bock","startTime":2346.42,"endTime":2349.03,"body":"somewhere, maybe they didn't,"},{"speaker":"Aaron Bock","startTime":2349.06,"endTime":2352.78,"body":"but like, without it, you know,"},{"speaker":"Aaron Bock","startTime":2349.06,"endTime":2352.78,"body":"you could check certs, you can"},{"speaker":"Aaron Bock","startTime":2352.78,"endTime":2355.27,"body":"check where they came from, it's"},{"speaker":"Aaron Bock","startTime":2352.78,"endTime":2355.27,"body":"hard to know, their knowledge"},{"speaker":"Aaron Bock","startTime":2355.27,"endTime":2358.36,"body":"base. And so I do agree with"},{"speaker":"Aaron Bock","startTime":2355.27,"endTime":2358.36,"body":"you, if you're just putting"},{"speaker":"Aaron Bock","startTime":2358.36,"endTime":2362.17,"body":"stuff on a resume, that is just"},{"speaker":"Aaron Bock","startTime":2358.36,"endTime":2362.17,"body":"totally a lie, well, that's a"},{"speaker":"Aaron Bock","startTime":2362.17,"endTime":2365.41,"body":"problem. But if you're, if"},{"speaker":"Aaron Bock","startTime":2362.17,"endTime":2365.41,"body":"you're trying to use technology"},{"speaker":"Aaron Bock","startTime":2365.41,"endTime":2368.44,"body":"to say yeah, like, I know,"},{"speaker":"Aaron Bock","startTime":2365.41,"endTime":2368.44,"body":"Azure, and this is my, this is"},{"speaker":"Aaron Bock","startTime":2368.44,"endTime":2372.01,"body":"how I use it and I'm using AI to"},{"speaker":"Aaron Bock","startTime":2368.44,"endTime":2372.01,"body":"help me learn it, blah, blah,"},{"speaker":"Aaron Bock","startTime":2372.01,"endTime":2375.46,"body":"blah. I'm kind of like, well,"},{"speaker":"Aaron Bock","startTime":2372.01,"endTime":2375.46,"body":"that person's gonna really help"},{"speaker":"Aaron Bock","startTime":2375.46,"endTime":2378.37,"body":"me long term so I want that"},{"speaker":"Aaron Bock","startTime":2375.46,"endTime":2378.37,"body":"person on my team."},{"speaker":"Anthony Darden","startTime":2378.82,"endTime":2381.49,"body":"Yeah. Yeah I'm"},{"speaker":"Anthony Darden","startTime":2378.82,"endTime":2381.49,"body":"on board with that."},{"speaker":"Keith Hawkey","startTime":2381.82,"endTime":2386.26,"body":"And the follow up"},{"speaker":"Keith Hawkey","startTime":2381.82,"endTime":2386.26,"body":"for the interviewee is, let me"},{"speaker":"Keith Hawkey","startTime":2386.26,"endTime":2389.53,"body":"tell you about the prompts that"},{"speaker":"Keith Hawkey","startTime":2386.26,"endTime":2389.53,"body":"I used to put this together."},{"speaker":"Keith Hawkey","startTime":2390.19,"endTime":2395.47,"body":"Right. So that's, you want this"},{"speaker":"Keith Hawkey","startTime":2390.19,"endTime":2395.47,"body":"kind of person this, if you're"},{"speaker":"Keith Hawkey","startTime":2395.47,"endTime":2400.3,"body":"not using AI, you're you're left"},{"speaker":"Keith Hawkey","startTime":2395.47,"endTime":2400.3,"body":"behind. So as long as it's not"},{"speaker":"Keith Hawkey","startTime":2400.3,"endTime":2402.82,"body":"completely fabricated and it"},{"speaker":"Keith Hawkey","startTime":2400.3,"endTime":2402.82,"body":"does have your personal touch"},{"speaker":"Keith Hawkey","startTime":2402.82,"endTime":2409.18,"body":"and you are able to wield it to"},{"speaker":"Keith Hawkey","startTime":2402.82,"endTime":2409.18,"body":"your your goals and initiatives,"},{"speaker":"Keith Hawkey","startTime":2409.21,"endTime":2412.3,"body":"then it's a strike. We do have"},{"speaker":"Keith Hawkey","startTime":2409.21,"endTime":2412.3,"body":"one last question for you,"},{"speaker":"Keith Hawkey","startTime":2412.3,"endTime":2417.07,"body":"Anthony. We're wrapping up here."},{"speaker":"Keith Hawkey","startTime":2412.3,"endTime":2417.07,"body":"And let's say, all over the"},{"speaker":"Keith Hawkey","startTime":2417.07,"endTime":2423.88,"body":"world, every screen, your phone,"},{"speaker":"Keith Hawkey","startTime":2417.07,"endTime":2423.88,"body":"your laptop, every monitor every"},{"speaker":"Keith Hawkey","startTime":2423.88,"endTime":2430.81,"body":"television screen, Anthony"},{"speaker":"Keith Hawkey","startTime":2423.88,"endTime":2430.81,"body":"Darden has a message to convey"},{"speaker":"Keith Hawkey","startTime":2430.81,"endTime":2434.35,"body":"to the world, could be about IT,"},{"speaker":"Keith Hawkey","startTime":2430.81,"endTime":2434.35,"body":"could be about something else,"},{"speaker":"Keith Hawkey","startTime":2435.1,"endTime":2439.42,"body":"what message would you like to"},{"speaker":"Keith Hawkey","startTime":2435.1,"endTime":2439.42,"body":"impart to the humans of this"},{"speaker":"Keith Hawkey","startTime":2439.42,"endTime":2441.49,"body":"earth? What would you do?"},{"speaker":"Anthony Darden","startTime":2442.3,"endTime":2445.63,"body":"It's good"},{"speaker":"Anthony Darden","startTime":2442.3,"endTime":2445.63,"body":"question. Embrace empathy comes"},{"speaker":"Anthony Darden","startTime":2445.63,"endTime":2453.55,"body":"to mind. I, one thing my career"},{"speaker":"Anthony Darden","startTime":2445.63,"endTime":2453.55,"body":"has taught me is, you can't just"},{"speaker":"Anthony Darden","startTime":2453.55,"endTime":2457.69,"body":"solve every problem with a"},{"speaker":"Anthony Darden","startTime":2453.55,"endTime":2457.69,"body":"hammer. And I mentioned lean"},{"speaker":"Anthony Darden","startTime":2457.69,"endTime":2462.31,"body":"teams earlier and usually what"},{"speaker":"Anthony Darden","startTime":2457.69,"endTime":2462.31,"body":"comes with lean teams is high"},{"speaker":"Anthony Darden","startTime":2462.31,"endTime":2468.1,"body":"stress. And, folks, you know,"},{"speaker":"Anthony Darden","startTime":2462.31,"endTime":2468.1,"body":"and think about your email"},{"speaker":"Anthony Darden","startTime":2468.1,"endTime":2471.97,"body":"inbox. I mean, if you don't"},{"speaker":"Anthony Darden","startTime":2468.1,"endTime":2471.97,"body":"check your work email for a day,"},{"speaker":"Anthony Darden","startTime":2472.51,"endTime":2475.12,"body":"or you go on vacation, and come"},{"speaker":"Anthony Darden","startTime":2472.51,"endTime":2475.12,"body":"back, I don't know if you ever"},{"speaker":"Anthony Darden","startTime":2475.12,"endTime":2481.24,"body":"truly unbury yourself from that,"},{"speaker":"Anthony Darden","startTime":2475.12,"endTime":2481.24,"body":"and still have a day job. And so"},{"speaker":"Anthony Darden","startTime":2481.39,"endTime":2485.32,"body":"keep in mind that you're not"},{"speaker":"Anthony Darden","startTime":2481.39,"endTime":2485.32,"body":"alone in that, in that capacity,"},{"speaker":"Anthony Darden","startTime":2485.32,"endTime":2487.6,"body":"and you have coworkers around"},{"speaker":"Anthony Darden","startTime":2485.32,"endTime":2487.6,"body":"you that are feeling the same"},{"speaker":"Anthony Darden","startTime":2487.6,"endTime":2491.14,"body":"thing. So when you're having"},{"speaker":"Anthony Darden","startTime":2487.6,"endTime":2491.14,"body":"that project, or you're working"},{"speaker":"Anthony Darden","startTime":2491.17,"endTime":2496.33,"body":"through a challenge, and someone"},{"speaker":"Anthony Darden","startTime":2491.17,"endTime":2496.33,"body":"snaps out at you and I tend to,"},{"speaker":"Anthony Darden","startTime":2496.66,"endTime":2501.67,"body":"I think that ills of social"},{"speaker":"Anthony Darden","startTime":2496.66,"endTime":2501.67,"body":"media, I just feel like it's the"},{"speaker":"Anthony Darden","startTime":2501.67,"endTime":2507.19,"body":"source of so many anger and"},{"speaker":"Anthony Darden","startTime":2501.67,"endTime":2507.19,"body":"triggers and just hatred. It's,"},{"speaker":"Anthony Darden","startTime":2507.73,"endTime":2513.49,"body":"that's another 20 episodes. But"},{"speaker":"Anthony Darden","startTime":2507.73,"endTime":2513.49,"body":"if I think of just the nature"},{"speaker":"Anthony Darden","startTime":2513.49,"endTime":2517.84,"body":"and reactive and polarization"},{"speaker":"Anthony Darden","startTime":2513.49,"endTime":2517.84,"body":"that goes on, I mean, it's not"},{"speaker":"Anthony Darden","startTime":2517.84,"endTime":2521.26,"body":"just tied to social media or"},{"speaker":"Anthony Darden","startTime":2517.84,"endTime":2521.26,"body":"politics. It's also within our"},{"speaker":"Anthony Darden","startTime":2521.26,"endTime":2524.89,"body":"own four walls. So I think we"},{"speaker":"Anthony Darden","startTime":2521.26,"endTime":2524.89,"body":"just need to be I mean, we've"},{"speaker":"Anthony Darden","startTime":2524.89,"endTime":2527.56,"body":"been given two ears and one"},{"speaker":"Anthony Darden","startTime":2524.89,"endTime":2527.56,"body":"mouth for a reason, right? So"},{"speaker":"Anthony Darden","startTime":2528.04,"endTime":2532.18,"body":"listen to your coworkers, be"},{"speaker":"Anthony Darden","startTime":2528.04,"endTime":2532.18,"body":"empathetic. Not everything"},{"speaker":"Anthony Darden","startTime":2532.18,"endTime":2537.19,"body":"requires a snarky reaction in"},{"speaker":"Anthony Darden","startTime":2532.18,"endTime":2537.19,"body":"return. I just think we need to"},{"speaker":"Anthony Darden","startTime":2537.19,"endTime":2541.84,"body":"get back to that. And I would, I"},{"speaker":"Anthony Darden","startTime":2537.19,"endTime":2541.84,"body":"think we would be all better off"},{"speaker":"Anthony Darden","startTime":2541.87,"endTime":2543.31,"body":"both personally and"},{"speaker":"Anthony Darden","startTime":2541.87,"endTime":2543.31,"body":"professionally."},{"speaker":"Aaron Bock","startTime":2544.12,"endTime":2547.03,"body":"That's a great piece"},{"speaker":"Aaron Bock","startTime":2544.12,"endTime":2547.03,"body":"of advice. I love that we we"},{"speaker":"Aaron Bock","startTime":2547.03,"endTime":2550.63,"body":"talk about IT for 90% of the"},{"speaker":"Aaron Bock","startTime":2547.03,"endTime":2550.63,"body":"podcast, yet pretty much every"},{"speaker":"Aaron Bock","startTime":2550.63,"endTime":2553.6,"body":"guest we've had has, when we've"},{"speaker":"Aaron Bock","startTime":2550.63,"endTime":2553.6,"body":"asked them this question,"},{"speaker":"Aaron Bock","startTime":2553.6,"endTime":2557.35,"body":"they've given a very human piece"},{"speaker":"Aaron Bock","startTime":2553.6,"endTime":2557.35,"body":"of advice, which is embrace"},{"speaker":"Aaron Bock","startTime":2557.35,"endTime":2560.38,"body":"empathy, here from Anthony. And"},{"speaker":"Aaron Bock","startTime":2557.35,"endTime":2560.38,"body":"I think we all could use that"},{"speaker":"Aaron Bock","startTime":2560.38,"endTime":2564.1,"body":"whether it's specifically around"},{"speaker":"Aaron Bock","startTime":2560.38,"endTime":2564.1,"body":"IT, what we've talked about or"},{"speaker":"Aaron Bock","startTime":2564.1,"endTime":2568.0,"body":"not. So Anthony, this was this"},{"speaker":"Aaron Bock","startTime":2564.1,"endTime":2568.0,"body":"was great having you on the show"},{"speaker":"Aaron Bock","startTime":2568.0,"endTime":2571.42,"body":"really enjoyed the conversation"},{"speaker":"Aaron Bock","startTime":2568.0,"endTime":2571.42,"body":"today. I know you took the time"},{"speaker":"Aaron Bock","startTime":2571.42,"endTime":2574.48,"body":"out of your schedule, and you're"},{"speaker":"Aaron Bock","startTime":2571.42,"endTime":2574.48,"body":"you're busy so we appreciate"},{"speaker":"Aaron Bock","startTime":2574.48,"endTime":2577.93,"body":"that. I know our listeners will."},{"speaker":"Aaron Bock","startTime":2574.48,"endTime":2577.93,"body":"Anthony, anything else that"},{"speaker":"Aaron Bock","startTime":2577.93,"endTime":2581.32,"body":"you'd like to share how people"},{"speaker":"Aaron Bock","startTime":2577.93,"endTime":2581.32,"body":"can get in touch with you? Any"},{"speaker":"Aaron Bock","startTime":2581.32,"endTime":2582.37,"body":"closing thoughts?"},{"speaker":"Anthony Darden","startTime":2583.09,"endTime":2585.73,"body":"No, no closing"},{"speaker":"Anthony Darden","startTime":2583.09,"endTime":2585.73,"body":"thoughts. And thank you for"},{"speaker":"Anthony Darden","startTime":2586.45,"endTime":2589.18,"body":"having me on your show I really"},{"speaker":"Anthony Darden","startTime":2586.45,"endTime":2589.18,"body":"enjoyed it. I just love having"},{"speaker":"Anthony Darden","startTime":2589.18,"endTime":2592.18,"body":"conversations with other IT"},{"speaker":"Anthony Darden","startTime":2589.18,"endTime":2592.18,"body":"leaders and thought leaders in"},{"speaker":"Anthony Darden","startTime":2592.18,"endTime":2595.81,"body":"this space, so always an"},{"speaker":"Anthony Darden","startTime":2592.18,"endTime":2595.81,"body":"enjoyable conversation. And"},{"speaker":"Anthony Darden","startTime":2595.81,"endTime":2600.31,"body":"again I do appreciate it and I'd"},{"speaker":"Anthony Darden","startTime":2595.81,"endTime":2600.31,"body":"love to reciprocate, have you,"},{"speaker":"Anthony Darden","startTime":2600.46,"endTime":2607.3,"body":"have you on CIO lifeline at some"},{"speaker":"Anthony Darden","startTime":2600.46,"endTime":2607.3,"body":"point in the future and continue"},{"speaker":"Anthony Darden","startTime":2607.3,"endTime":2607.87,"body":"the fun."},{"speaker":"Aaron Bock","startTime":2608.14,"endTime":2609.91,"body":"Yeah, we forgot to"},{"speaker":"Aaron Bock","startTime":2608.14,"endTime":2609.91,"body":"mention this in the beginning"},{"speaker":"Aaron Bock","startTime":2609.91,"endTime":2614.38,"body":"but check out, Anthony is also a"},{"speaker":"Aaron Bock","startTime":2609.91,"endTime":2614.38,"body":"podcaster, the CIO Lifeline,"},{"speaker":"Aaron Bock","startTime":2614.5,"endTime":2617.44,"body":"they publish it on YouTube. So"},{"speaker":"Aaron Bock","startTime":2614.5,"endTime":2617.44,"body":"check it out if you get a"},{"speaker":"Aaron Bock","startTime":2617.44,"endTime":2621.13,"body":"chance. Anthony, thanks for"},{"speaker":"Aaron Bock","startTime":2617.44,"endTime":2621.13,"body":"joining the IT Matters podcast"},{"speaker":"Aaron Bock","startTime":2621.13,"endTime":2623.08,"body":"and I hope you have a great rest"},{"speaker":"Aaron Bock","startTime":2621.13,"endTime":2623.08,"body":"of the week."},{"speaker":"Anthony Darden","startTime":2623.62,"endTime":2624.79,"body":"Thanks guys much"},{"speaker":"Anthony Darden","startTime":2623.62,"endTime":2624.79,"body":"appreciated."},{"speaker":"Aaron Bock","startTime":2625.18,"endTime":2626.41,"body":"Alright, have a"},{"speaker":"Aaron Bock","startTime":2625.18,"endTime":2626.41,"body":"great one guys."},{"speaker":"Unknown","startTime":2628.6,"endTime":2631.36,"body":"Thanks for listening."},{"speaker":"Unknown","startTime":2628.6,"endTime":2631.36,"body":"The IT Matters podcast is"},{"speaker":"Unknown","startTime":2631.36,"endTime":2634.27,"body":"produced by Opkalla an IT"},{"speaker":"Unknown","startTime":2631.36,"endTime":2634.27,"body":"advisory firm that helps"},{"speaker":"Unknown","startTime":2634.27,"endTime":2638.08,"body":"businesses navigate the vast and"},{"speaker":"Unknown","startTime":2634.27,"endTime":2638.08,"body":"complex IT marketplace. Learn"},{"speaker":"Unknown","startTime":2638.08,"endTime":2640.84,"body":"more about Opkalla at"},{"speaker":"Unknown","startTime":2638.08,"endTime":2640.84,"body":"opkalla.com."}]}