The Resilient Leaders Podcast with J.R. Briggs

Leaders have a love/hate relationship with email. We can’t live with it, we can’t live without it. So how do we manage emails so we can get on to more important things like leading?

Show Notes

Leaders have a love/hate relationship with email. We can’t live with it, we can’t live without it. So how do we manage emails so we can get on to more important things like leading? On this episode J.R. shares 15 ridiculously practical and crucial email principles resilient leaders can live by.
Here are the Crucial 15:


  1. Respond to every personal email you receive within 24-48 hours
  2. Emails should be 5 sentences or less - unless you are writing to a group of people who need specific instructions. If more than 5 sentences, pick up the phone.
  3. Be clear. Be clear. Be clear.
  4. Use cc and bcc functions appropriately.
  5. Don’t do the slow drip approach to email.
  6. Eliminate notifications from your phone
  7. Do not use ‘reply all’ unless specifically instructed to do so by the sender.
  8. Eliminate as many grammatical errors and typos as possible.
  9. Email is for information transfer, not emotional engagement.
  10. Refrain from ending an email with the line “let me know how I can help.”
  11. Effective people always add value to people’s lives. Therefore, seek to add value to others in your emails.
  12. Don’t read your email each morning until you’ve eaten three frogs.
  13. Operation Inbox Five: work to have no more than 5 emails in your inbox at any given time
  14. Unsubscribe from all unnecessary email subscription lists.
  15. Remember: just five sentences or less.

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Follow J.R.
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Resilient Leaders is produced by Joel Limbauan at On a Limb Productions: www.onalimbproductions.com

What is The Resilient Leaders Podcast with J.R. Briggs?

The Resilient Leaders Podcast offers a variety of topics, perspectives, questions, and tools to help leaders navigate the new reality. In each episode, J.R. Briggs addresses pressing issues, and offers practical next steps on how to lead with resilience. Lean in, learn, and explore what it means to be resilient. Because leadership is irreplaceable in the new reality.