WEBVTT NOTE This file was generated by Descript 00:00:29.694 --> 00:00:32.394 Steve: Derek Johnson is one of those craftsmen in our industry 00:00:32.694 --> 00:00:34.554 who is always there to help others. 00:00:35.274 --> 00:00:38.662 He helped us put together our training program for Costco university. 00:00:39.982 --> 00:00:41.272 He's always professional. 00:00:41.722 --> 00:00:43.432 And he always has something to teach us. 00:00:44.902 --> 00:00:48.052 Today, Dirk and I are talking about cleaning products. 00:00:48.592 --> 00:00:50.482 Now that might sound boring, 00:00:50.612 --> 00:00:52.352 but trust me, you'll wish for boring. 00:00:52.592 --> 00:00:56.102 When you have to explain to a homeowner why their surfaces are damaged 00:00:56.132 --> 00:00:57.842 because he used the wrong product. 00:00:58.506 --> 00:00:59.316 Steve: I'm Steve Schwab. 00:01:00.246 --> 00:01:01.356 And this is Casa caste. 00:01:02.296 --> 00:01:05.136 It's the KasaCast, created by KasaGo. 00:01:05.136 --> 00:01:10.604 It's time for the show, let's go! 00:01:11.552 --> 00:01:11.912 Steve: Hey, Dirk. 00:01:13.272 --> 00:01:13.862 Hey, Steve. 00:01:14.012 --> 00:01:14.362 Great to 00:01:14.362 --> 00:01:14.882 see you. 00:01:15.742 --> 00:01:16.142 You too. 00:01:16.142 --> 00:01:17.102 Thanks for jumping on tonight. 00:01:17.507 --> 00:01:18.267 Yeah, you're welcome. 00:01:18.267 --> 00:01:19.057 It's great to be here. 00:01:19.057 --> 00:01:23.077 I'm excited to converse with you and all the Costco brain trust. 00:01:23.777 --> 00:01:29.887 We had such a great orange call last week talking about the Petri dishes and 00:01:29.897 --> 00:01:31.422 the grossness that grew out of them. 00:01:32.122 --> 00:01:35.872 You said that microfiber scratches plasma screens. 00:01:36.572 --> 00:01:37.682 And I had no idea. 00:01:38.577 --> 00:01:42.907 Which leads to this conversation about what cleaning products go 00:01:42.907 --> 00:01:48.332 where so that one, we're doing a good job of cleaning in two. 00:01:48.352 --> 00:01:50.662 So we're not damaging the services 00:01:51.162 --> 00:01:54.782 ? Yeah, that, a, that's a great question because there are some products 00:01:54.992 --> 00:01:57.742 that will damage some surfaces. 00:01:58.172 --> 00:02:01.662 You have to be real careful in some cases , with the granite 00:02:01.662 --> 00:02:05.032 countertops, if they're not sealed, because some products will hurt them. 00:02:05.032 --> 00:02:09.372 You have to be careful with, in some cases, the stone that's being cleaned. 00:02:09.777 --> 00:02:10.977 Because that'll hurt it. 00:02:11.017 --> 00:02:15.307 I remember when I was, when the Bellagio opened, there was a cleaning article 00:02:15.307 --> 00:02:20.567 about the tile in the Bellagio and they had two different tiles next to it. 00:02:20.577 --> 00:02:25.217 And each tile had to be cleaned by hand because how you cleaned one tile, 00:02:26.047 --> 00:02:30.417 if you clean the tile next to it with the product you used on the tile, just 00:02:30.417 --> 00:02:31.847 adjacent to it, it would scratch it. 00:02:32.472 --> 00:02:34.182 And I'm like, who designed that? 00:02:34.212 --> 00:02:35.532 Because that's just going to be a mess. 00:02:35.602 --> 00:02:41.752 For our list today, we have 10 products, six of which are general products, and 00:02:41.752 --> 00:02:43.652 then the rest are specialty products. 00:02:44.152 --> 00:02:47.992 So, for number one, you listed the all purpose cleaner. 00:02:48.492 --> 00:02:51.712 Yeah, so the all purpose cleaner is a general cleaner, so you 00:02:51.712 --> 00:02:55.262 can use that, uh, on your dining room tables, on your chairs. 00:02:55.677 --> 00:03:00.437 Uh, your nightstands, your headboards, uh, assuming there are hard surfaces. 00:03:00.797 --> 00:03:05.337 When I think of a microfiber rag and spraying a product on that, I'm 00:03:05.337 --> 00:03:07.607 thinking of a hard, solid surface. 00:03:07.607 --> 00:03:11.787 So, wood, metal, from my granite, laminates, hardwood 00:03:11.787 --> 00:03:13.987 floors, things of that nature. 00:03:14.317 --> 00:03:19.087 When I start to think of soft goods, so pillows, couches, drapery, some 00:03:19.097 --> 00:03:22.877 headboards, those have to be cleaned in a slightly different way where 00:03:22.877 --> 00:03:26.547 you can certainly spray the rag, but then work the fabric, but I'm more 00:03:26.547 --> 00:03:28.237 interested in in the hard surfaces. 00:03:28.237 --> 00:03:32.317 I can spray the rag or I can spray the surface and then move along 00:03:32.357 --> 00:03:33.857 as I go through and clean that. 00:03:34.217 --> 00:03:35.537 I do think that. 00:03:35.912 --> 00:03:39.442 We need to make sure that we understand that there is a dwell time. 00:03:40.112 --> 00:03:46.472 All the products have a cleaning time to kill microbes. 00:03:46.472 --> 00:03:48.422 The microbes we talked about in the Petri dishes. 00:03:48.917 --> 00:03:52.067 And so that dwell time is real important because sometimes the dwell 00:03:52.077 --> 00:03:56.257 time for some products could be 30 seconds, depending on the virus or 00:03:56.267 --> 00:03:59.587 the microbe that it's killing, or it could be upwards of 30 minutes. 00:03:59.957 --> 00:04:03.877 And so this is why it's real important that you work with, you work with 00:04:03.887 --> 00:04:07.767 Costco, you work with your local janitorial supply company to make 00:04:07.767 --> 00:04:09.977 sure that, you know, what products. 00:04:10.472 --> 00:04:14.442 That you're using because if it takes 30 minutes to kill an E. 00:04:14.442 --> 00:04:18.642 coli or a Salmonella, I don't have 30 minutes to let that product 00:04:18.752 --> 00:04:20.322 sit there and dwell to kill it. 00:04:21.047 --> 00:04:24.967 So, I want to make sure that I'm somewhere in the 30 to 90 seconds range. 00:04:25.267 --> 00:04:26.897 I've got my handy dandy spray bottle. 00:04:26.957 --> 00:04:30.267 I spray as much surface as I can as I'm following the wall. 00:04:30.637 --> 00:04:34.177 And then once I've got my time there, then I can come back with my rag and then 00:04:34.177 --> 00:04:36.357 I can wipe it up and, and keep going. 00:04:36.357 --> 00:04:40.187 So again, the all purpose cleaner, you're thinking of your, your hard surfaces. 00:04:40.497 --> 00:04:43.547 It could be used on some fabric surfaces, but again, you want 00:04:43.547 --> 00:04:44.827 to test it in a smaller area. 00:04:45.542 --> 00:04:48.172 And and some all purpose cleaners can be used on the floor. 00:04:48.542 --> 00:04:52.556 Uh, if you do, you want to make sure the pH has a neutral pH of 7 because 00:04:52.677 --> 00:04:56.871 if I put too much product on the floor, and when I come by, and I don't get all 00:04:56.871 --> 00:05:01.011 of the cleaning agent off the floor, there will still be soap residue. 00:05:01.061 --> 00:05:04.171 And so the soap residue is going to grab and hold on to the dirt. 00:05:05.061 --> 00:05:08.471 And as it's holding onto the dirt is still sitting on the floor saying, pick me up. 00:05:08.471 --> 00:05:09.171 I've done my job. 00:05:09.171 --> 00:05:10.071 I grabbed the dirt. 00:05:10.431 --> 00:05:13.321 So somebody walks by with white socks. 00:05:13.681 --> 00:05:18.871 Or a baby crawls on the floor and they get black knees or 00:05:18.871 --> 00:05:20.781 their white socks turn black. 00:05:21.041 --> 00:05:23.481 Well, that's because they're picking up all that soap residue. 00:05:24.141 --> 00:05:26.561 And so I affectionately call that the black foot syndrome. 00:05:27.191 --> 00:05:31.151 There's too much cleaning agent on the floor and it's the wrong pH. 00:05:31.151 --> 00:05:34.631 And so that's why it's real important in the deep clean that we come through. 00:05:34.631 --> 00:05:37.581 And we, I use the word strip, but we're really not stripping the floor. 00:05:37.791 --> 00:05:41.591 You know, we get all of that built up cleaning products. 00:05:41.906 --> 00:05:45.186 Or the dish soap that's been used to clean up the jelly that dripped on the 00:05:45.186 --> 00:05:49.436 floor that the guests needed to clean up, you know, that way each season we 00:05:49.436 --> 00:05:54.206 come into our high season with a clean, fresh floor, so it'll allow that product 00:05:54.216 --> 00:05:56.766 to build up over time and then we just come through and we take it off again. 00:05:57.796 --> 00:06:00.996 So where do you not use the all purpose cleaners? 00:06:01.516 --> 00:06:03.756 So I would not use the all purpose cleaner. 00:06:03.756 --> 00:06:06.646 I wouldn't use it anywhere where I have grease because I need 00:06:06.646 --> 00:06:08.006 a degreaser to take it off. 00:06:08.016 --> 00:06:09.336 So that could be in the kitchen. 00:06:09.336 --> 00:06:13.256 For That the grill potentially, I wouldn't use it on the windows because 00:06:13.256 --> 00:06:15.066 I have a window product for that. 00:06:15.536 --> 00:06:18.466 I would not use it in the bathroom because I have a specific bathroom 00:06:18.466 --> 00:06:23.656 cleaner for that because I have to break down specific soap and I would not use 00:06:23.656 --> 00:06:27.536 it inside the oven or I could use it on stainless steel, but I have to be 00:06:27.536 --> 00:06:29.686 careful because it could leave a streak. 00:06:30.056 --> 00:06:32.226 It's not going to break down hot water deposits. 00:06:32.226 --> 00:06:33.496 You have something else for that. 00:06:34.186 --> 00:06:38.446 So is there any services that would damage is right where in our home we're looking 00:06:38.446 --> 00:06:45.016 at going if I put an all purpose cleaner on this hard surface, I could damage 00:06:45.046 --> 00:06:48.556 this either stone or wood or finish. 00:06:48.596 --> 00:06:49.876 Is there somewhere we need to be careful? 00:06:49.916 --> 00:06:51.896 Yeah, there is a possibility of that. 00:06:51.896 --> 00:06:54.476 And that's why it's real important to connect with the people 00:06:54.476 --> 00:06:55.766 you're buying the product from. 00:06:56.486 --> 00:07:00.896 To get a list of, of what they recommend the surfaces, and then 00:07:00.896 --> 00:07:04.546 you always test a new product in an inconspicuous spot to make sure that 00:07:04.546 --> 00:07:06.146 it doesn't damage it or hurt it. 00:07:06.726 --> 00:07:10.166 Most products nowadays in the general cleaning line are really 00:07:10.166 --> 00:07:12.156 good about not damaging a product. 00:07:12.786 --> 00:07:17.846 However, there's always that 1 case that everybody talks about. 00:07:17.856 --> 00:07:19.076 That's 20 years old. 00:07:19.561 --> 00:07:23.101 And so we make sure that we always test it and make sure that, that 00:07:23.101 --> 00:07:26.591 it's, it's accurate where it needs to be as we go through and clean. 00:07:27.521 --> 00:07:31.331 Are there a few examples of the general purpose cleaners that you like? 00:07:31.421 --> 00:07:33.971 Yeah, there's two that I'll mention again, right? 00:07:34.061 --> 00:07:36.891 Your local janitorial supply company is going to be your 00:07:36.901 --> 00:07:39.011 best opportunity for that. 00:07:39.251 --> 00:07:43.981 I know Costco has a central purchasing point that has some great discounts. 00:07:44.521 --> 00:07:48.011 Sean Kemper's Drop and Go certainly falls in that category. 00:07:48.251 --> 00:07:52.931 I also like the Procter Gamble Spick and Span as an all purpose cleaner. 00:07:53.301 --> 00:07:56.291 Now that can be used, that one also can be used on the windows. 00:07:56.651 --> 00:07:58.771 So it's really a dual purpose cleaner. 00:07:59.071 --> 00:08:03.331 You do have to be careful because you want to make sure that you purchase the 00:08:03.341 --> 00:08:06.621 commercial Procter Gamble Spick and Span. 00:08:07.631 --> 00:08:10.881 And you want to make sure that the windows and the glasses you're working 00:08:10.881 --> 00:08:15.481 with, that the formula is correct based on your hard water that you have. 00:08:16.241 --> 00:08:19.361 Otherwise, it will cause streaks and it will create far more work 00:08:19.381 --> 00:08:20.881 than it is to, to remove that. 00:08:20.881 --> 00:08:24.651 So there's really a science to the chemical side of this, particularly 00:08:24.651 --> 00:08:28.511 because we're advocating that you use a, uh, a commercial, a, a 00:08:28.541 --> 00:08:30.781 concentrate, so you have to dilute it. 00:08:31.351 --> 00:08:35.111 So that means if your water has a lot of iron or a lot of minerals, 00:08:35.361 --> 00:08:36.751 that's going to mess up the chemistry. 00:08:36.751 --> 00:08:40.991 And so you have to make sure that your dilution ratio matches and can overcome 00:08:41.241 --> 00:08:42.811 whatever minerals are in the water. 00:08:44.031 --> 00:08:48.681 If you go to your local commercial janitorial cleaners, will they know what 00:08:48.721 --> 00:08:52.611 the harshness of your water is so they can sell you the proper chemicals or do 00:08:52.611 --> 00:08:53.681 you have to go out and test that yourself? 00:08:53.741 --> 00:08:55.121 Yeah, you'll have to test that yourself. 00:08:55.121 --> 00:08:58.361 So, I mean, there's lots of home test kits that you can send it in. 00:08:58.361 --> 00:09:01.171 I think most counties do a hard water test or something of that 00:09:01.171 --> 00:09:04.781 nature and knowing what your test is. 00:09:04.811 --> 00:09:06.711 And again, it may change in the season. 00:09:06.971 --> 00:09:11.221 When I was in Park City, Utah, in the spring when all the runoff would happen. 00:09:11.676 --> 00:09:14.786 And the runoff would run through all the mines down into the, the water 00:09:14.786 --> 00:09:19.216 system of the city, the, the water, the hardness of the water would change. 00:09:19.756 --> 00:09:22.296 And so I would have to adjust my laundry chemicals. 00:09:22.296 --> 00:09:25.146 I'd have to adjust the orifices from my cleaning concentrates. 00:09:25.446 --> 00:09:29.266 And then once the runoff was done, I could go back to what my programming was before, 00:09:29.516 --> 00:09:33.626 because now the water chemist, the actual, the chemistry in the water had changed. 00:09:33.636 --> 00:09:36.746 So now it didn't mess up my chemistry that I was trying to use to clean with. 00:09:37.226 --> 00:09:38.756 So, again, you just have to pay attention. 00:09:39.026 --> 00:09:41.576 It's, and, and this is why it's so important to have. 00:09:41.906 --> 00:09:48.126 Your local, uh, janitorial supply company is really your best friend in this. 00:09:48.496 --> 00:09:51.446 You, you certainly can purchase things from mail order. 00:09:51.446 --> 00:09:53.736 And again, I know there's an agreement between Costco and 00:09:53.736 --> 00:09:55.266 Sean, and he does excellent work. 00:09:55.616 --> 00:09:59.006 At the same time, there has to be this arm and arm relationship. 00:09:59.046 --> 00:10:02.706 For learning purposes, let's check, test your water hardness once a quarter, 00:10:02.956 --> 00:10:04.176 just so we know what's going on. 00:10:04.186 --> 00:10:07.916 If you really live in a, in an area where There's lots of snow and then 00:10:07.926 --> 00:10:12.326 high runoff or, or you live in an area where it's a desert for six months and 00:10:12.326 --> 00:10:14.196 then you get monsoon for six months. 00:10:14.726 --> 00:10:16.786 That may or may not affect your water. 00:10:16.816 --> 00:10:17.956 I don't know. 00:10:18.266 --> 00:10:21.866 However, it's really good just to have that nugget of information 00:10:22.276 --> 00:10:25.346 to, to make sure that the hardest of the water does not affect. 00:10:25.946 --> 00:10:29.086 Versely a fact to the cleaning product that you're putting in the water. 00:10:29.946 --> 00:10:30.566 I never knew that. 00:10:30.856 --> 00:10:34.156 So totally learned something brand new talking to you on this. 00:10:34.156 --> 00:10:34.946 I had no idea. 00:10:35.006 --> 00:10:36.476 Number two, the greaser. 00:10:36.486 --> 00:10:39.776 You think of, you think of all the kitchen splatter that happens from 00:10:39.776 --> 00:10:43.616 bacon grease and sausage grease and the steaks and the splatter of the 00:10:43.616 --> 00:10:47.186 butter, your all purpose cleaner isn't going to break that down because that's 00:10:47.196 --> 00:10:49.106 not designed to be a, now it could. 00:10:49.566 --> 00:10:54.056 But most may not be and so you want a good degreaser that could break 00:10:54.056 --> 00:10:58.566 that down and so it doesn't smudge and smear and a good dish soap 00:10:58.566 --> 00:11:00.216 certainly breaks down that grease. 00:11:00.576 --> 00:11:03.716 The challenge with dish soap is that you then have to wipe it off. 00:11:04.291 --> 00:11:07.081 Which isn't all bad, depending on what the grease is. 00:11:07.501 --> 00:11:11.591 So, yeah, you need that to break down that grease and to tease it, and that's 00:11:11.591 --> 00:11:16.121 mostly used in the kitchen or around the grill area, things of areas such as that. 00:11:17.161 --> 00:11:21.341 What is it about a degreaser that allows it to break down grease, 00:11:21.391 --> 00:11:22.611 as opposed to other chemicals? 00:11:22.641 --> 00:11:25.701 Is there something specific in the makeup of it, or is it? 00:11:25.701 --> 00:11:28.651 Yeah, yeah, there's something, and I, and that's a chemistry question, 00:11:28.651 --> 00:11:30.211 and I don't have that strict answer. 00:11:30.576 --> 00:11:32.226 I will have to find out there. 00:11:32.226 --> 00:11:36.766 There is the way it's formulated is that it can attack the fat that's in 00:11:36.766 --> 00:11:39.206 the grease and be able to break it down. 00:11:39.206 --> 00:11:42.746 So then you can just wipe it up and and move on, which is really why the 00:11:42.776 --> 00:11:46.146 dwell time is so important because you've got to spray the product on 00:11:46.146 --> 00:11:50.776 there so that the agents in that, that cleaning agent can break down the fat. 00:11:51.096 --> 00:11:55.376 It can also now kill kill the microbes that are there as well because you think 00:11:55.376 --> 00:11:57.466 about if you're cooking hamburgers. 00:11:58.146 --> 00:11:58.796 Well, that's where E. 00:11:58.796 --> 00:12:03.576 coli is going to come from, from the, from the uncooked beef juice 00:12:03.586 --> 00:12:04.936 sitting there on the counter. 00:12:04.976 --> 00:12:06.036 And so we need to make sure that the E. 00:12:06.046 --> 00:12:07.066 coli is killed. 00:12:07.346 --> 00:12:11.386 And then you think of the egg that was cracked and the spilled on the countertop. 00:12:11.716 --> 00:12:13.496 Well, that's where salmonella is going to come from. 00:12:13.496 --> 00:12:16.846 So we got to make sure that the, the proteins and that can be broken 00:12:16.846 --> 00:12:18.826 down in such a way as well as. 00:12:19.246 --> 00:12:24.196 Being able to being able to kill the salmonella that 00:12:24.196 --> 00:12:26.306 could be present in the egg. 00:12:27.346 --> 00:12:27.666 Yeah. 00:12:27.736 --> 00:12:31.296 Have you seen any common mistakes with decreasers? 00:12:31.296 --> 00:12:35.926 Maybe you put it on a certain surface and it damages it or anything we should 00:12:35.936 --> 00:12:37.276 be wary of when it comes to decreaser. 00:12:38.096 --> 00:12:42.756 So you have super caustic degreasers and they could certainly take some paint off. 00:12:43.346 --> 00:12:48.166 However, if, if we're in that category of degreaser, we're probably wearing chemical 00:12:48.166 --> 00:12:52.226 resistant impervious gloves, we're wearing a face shield for what section 00:12:52.226 --> 00:12:53.946 eight of the safety data sheet says. 00:12:54.386 --> 00:12:58.556 So, again, as you start to look at the products you're using, you want to make 00:12:58.556 --> 00:13:02.266 sure that you can use regular gloves. 00:13:02.666 --> 00:13:07.136 and regular glasses as opposed to having the real thick safety 00:13:07.206 --> 00:13:11.526 goggles, face shields, and chemical resistant to perfeus gloves. 00:13:11.996 --> 00:13:15.506 Is that like, I've been cleaners like easy off where you have to spray it? 00:13:15.506 --> 00:13:16.446 That is correct. 00:13:16.926 --> 00:13:21.851 Easy off is my favorite one to pick on because It is caustic, 00:13:22.071 --> 00:13:24.661 and it's an aerosol, so it's got two strikes against it. 00:13:25.051 --> 00:13:28.871 If you look at the safety data sheet for the heavy duty easy off, oven 00:13:28.871 --> 00:13:33.861 easy off, it says chemical resistant impervious gloves, and then it says 00:13:34.111 --> 00:13:37.031 splash goggles and or face shield. 00:13:37.111 --> 00:13:40.741 And so it's the and that really gets me, that I have to wear splash goggles 00:13:41.071 --> 00:13:43.041 and a face shield over the top of that. 00:13:43.416 --> 00:13:44.846 while I'm doing that work. 00:13:45.186 --> 00:13:48.786 And so it really is super dangerous from my perspective. 00:13:49.046 --> 00:13:52.176 I think that you and I should do a video where we get into 00:13:52.176 --> 00:13:53.926 the Breaking Bad outfits. 00:13:54.446 --> 00:13:54.966 Yes. 00:13:55.326 --> 00:13:55.586 Yes. 00:13:56.176 --> 00:13:56.686 I love it. 00:13:56.996 --> 00:13:57.656 Let's do it. 00:13:57.896 --> 00:13:58.196 Yes. 00:13:58.726 --> 00:13:59.016 Yes. 00:14:00.226 --> 00:14:01.786 The only question, who's going to be Walter White? 00:14:01.846 --> 00:14:02.586 Who's going to be Jesse? 00:14:02.656 --> 00:14:03.416 That's the question. 00:14:04.156 --> 00:14:06.216 Well, we'll have to play rock, paper, scissors on that one. 00:14:06.216 --> 00:14:06.736 I said, okay. 00:14:08.486 --> 00:14:10.876 So for number three, you put bathroom cleaner. 00:14:11.926 --> 00:14:12.486 Yes. 00:14:12.496 --> 00:14:15.406 So the bathroom cleaner is designed in such a way that it can break 00:14:15.406 --> 00:14:17.526 down the body oils and soap scums. 00:14:18.936 --> 00:14:21.126 And so your all purpose cleaner won't do that. 00:14:21.126 --> 00:14:25.286 So again, you think of your, the, the shower ledges, which Where you put your 00:14:25.286 --> 00:14:29.946 soap, you think of the child comes in from playing in the sand or playing in 00:14:29.946 --> 00:14:32.896 the mud or whatever the case may be, because that's what children need to do. 00:14:33.356 --> 00:14:37.276 They need to be out getting dirty is an opinion statement, I know, but then 00:14:37.276 --> 00:14:39.116 they come back in and there's a ring. 00:14:39.696 --> 00:14:45.126 And having that specific bathroom disinfectant, that bathroom cleaner, 00:14:45.366 --> 00:14:49.816 will allow not only to kill the germs that are there, but it breaks down all 00:14:49.816 --> 00:14:53.476 those oils, all those soap scum, so all you have to do is spray it, let 00:14:53.476 --> 00:14:56.166 it dwell, and then wipe, and move on. 00:14:57.316 --> 00:15:01.496 Is there anywhere that you've seen damaged surfaces, or where 00:15:01.496 --> 00:15:02.446 you should not be putting it? 00:15:03.076 --> 00:15:06.846 No, I haven't, because again, obviously I'm speaking in generalities. 00:15:07.421 --> 00:15:10.331 Something to consider, you know, the janitorial supply company, 00:15:10.331 --> 00:15:13.761 they may come back and say, I've got this really super cool stuff. 00:15:14.466 --> 00:15:18.776 And then you look at the pictograms and they've got skull and crossbones and, you 00:15:18.776 --> 00:15:23.196 know, that it's dead when you breathe it, you're like, no, I don't need to do that. 00:15:23.206 --> 00:15:24.416 I'm not working with that. 00:15:24.746 --> 00:15:26.366 Not in that type of environment. 00:15:27.166 --> 00:15:31.376 So, so, yeah, you want to, and the other thing we want to consider is I 00:15:31.376 --> 00:15:33.736 kind of hop around here a little bit is you want to make sure that all the 00:15:33.746 --> 00:15:36.856 products you use are inert to each other. 00:15:37.556 --> 00:15:38.486 You think of. 00:15:38.831 --> 00:15:44.531 Ammonia and bleach, because some window cleaners, again, carefully naming 00:15:44.531 --> 00:15:48.801 names here, you have a window cleaner that has ammonia in it because that 00:15:49.001 --> 00:15:50.951 evaporates and doesn't create streaks. 00:15:51.371 --> 00:15:53.521 And then you have some people who really believe that I need 00:15:53.521 --> 00:15:54.661 to use bleach in the bathroom. 00:15:54.661 --> 00:15:59.081 Well, once bleach and ammonia come together, they create this gas, this green 00:15:59.091 --> 00:16:01.661 gas called chlorine gas or mustard gas. 00:16:02.671 --> 00:16:03.351 It will kill you. 00:16:04.501 --> 00:16:08.351 And, and so we want to make sure that the products that we use do 00:16:08.351 --> 00:16:14.141 not create a chemical reaction that will cause harm or damage. 00:16:14.181 --> 00:16:17.291 I mean, cause our, most of our bathrooms are in very enclosed spaces. 00:16:18.001 --> 00:16:21.711 And so we want to make sure that we take care of them in such a way 00:16:22.021 --> 00:16:25.401 and that we use those products in such a way that the professional 00:16:25.401 --> 00:16:27.401 cleaners are protected and safe. 00:16:28.411 --> 00:16:31.811 So for number four, you had polishing cleaner. 00:16:32.111 --> 00:16:34.251 So tell me about polishing cleaner, where do you use it? 00:16:35.171 --> 00:16:38.321 It allows me to not have to use the aerosol oven cleaner. 00:16:38.811 --> 00:16:43.731 It allows me to work on on the on the glass top stove. 00:16:43.731 --> 00:16:45.901 Sometimes you'll have when pasta boils over, you'll have 00:16:45.901 --> 00:16:47.271 that ring around the outside. 00:16:47.671 --> 00:16:48.811 It'll work on that. 00:16:49.101 --> 00:16:50.761 It'll work on stainless steel. 00:16:51.111 --> 00:16:55.331 It'll work on glass shower doors to get rid of soap scum and hard water buildup. 00:16:55.781 --> 00:16:59.381 You can use it on kitchen faucets, sink faucets. 00:16:59.791 --> 00:17:02.471 You can use it on most solid surfaces. 00:17:02.471 --> 00:17:04.281 I would not include wood in that. 00:17:04.791 --> 00:17:09.291 Or painted material, because it would take the paint off, but, but any of 00:17:09.291 --> 00:17:13.291 those other, we'll call metal, or super durable surfaces, for lack of a better 00:17:13.291 --> 00:17:18.261 way to try and describe it, is what I would say it could be used with and for. 00:17:19.181 --> 00:17:20.741 Is it safe for stainless steel? 00:17:20.811 --> 00:17:22.541 Absolutely. 00:17:23.001 --> 00:17:23.231 Absolutely. 00:17:23.521 --> 00:17:23.721 Yeah. 00:17:23.721 --> 00:17:28.531 Now the thing with this is you want to use a white scrubby as opposed to a 00:17:28.531 --> 00:17:32.731 green or blue because the colors mean something in the janitorial world. 00:17:33.311 --> 00:17:37.021 If this were a video, I would, I could pull out my long chain of 00:17:37.021 --> 00:17:38.711 different colors of scrubbies. 00:17:39.096 --> 00:17:42.696 And white is the least abrasive and then it goes all the way down the 00:17:42.706 --> 00:17:47.436 colors to black where the black is the most, most aggressive and abrasive. 00:17:47.836 --> 00:17:51.286 And so again, you want for, for cleaners, for guests, you want 00:17:51.286 --> 00:17:54.096 to use white because that's the signal that's the least abrasive. 00:17:54.096 --> 00:17:56.546 And then I can use that with my polishing cleanser. 00:17:56.546 --> 00:18:00.056 I can use that on all my services and not have to worry about scratching 00:18:00.556 --> 00:18:05.636 the pots and pans I'm using it on or scratching the, the faucet 00:18:05.636 --> 00:18:07.616 fixtures or anything of that nature. 00:18:07.666 --> 00:18:08.916 I have no idea. 00:18:09.121 --> 00:18:13.081 That the scrubby color actually had a significance to it. 00:18:13.081 --> 00:18:16.721 I thought it was just randomly like, Oh, I'll take the green one or the white one. 00:18:16.721 --> 00:18:18.766 I don't really care, but it matters. 00:18:18.766 --> 00:18:19.721 It matters. 00:18:19.901 --> 00:18:23.121 You know, we have these tools and a cleaning product is a tool of that. 00:18:24.071 --> 00:18:27.401 And so, you know, you have your cleaning agents and then you have your hand tools 00:18:27.661 --> 00:18:29.156 and they all have to work together. 00:18:29.156 --> 00:18:33.896 Uh, in conjunction with the training that is received to the mind and the 00:18:33.896 --> 00:18:35.336 hands of the cleaning professional. 00:18:35.936 --> 00:18:41.186 And so you have this triangle of how I do my work and the cleaning agents 00:18:41.436 --> 00:18:44.776 break down the body oils and soap scums, and they clean the different 00:18:44.996 --> 00:18:48.486 microbes that are sitting in the surface that need to be addressed. 00:18:49.596 --> 00:18:52.446 I think we'll do another podcast on the cleaning triangle. 00:18:53.236 --> 00:18:57.116 Dirk, can you give me a couple of examples of what the polishing cleansers would be? 00:18:57.186 --> 00:18:59.986 Is there brand names or examples? 00:19:00.441 --> 00:19:05.631 It's really, uh, a jeweler's polishing cleanser, really? 00:19:05.631 --> 00:19:06.921 And so, so, yeah. 00:19:06.921 --> 00:19:10.821 So if you're able to, to get that now, that now it's almost like a soft 00:19:10.821 --> 00:19:12.711 scrub, if you will, but it's different. 00:19:13.311 --> 00:19:14.901 I've never used soft scrub in the oven. 00:19:14.901 --> 00:19:18.991 I guess I could try it and see, but again, it's a polishing cleanser to a degree. 00:19:23.191 --> 00:19:24.151 Oh, Kemp's a chemist. 00:19:25.981 --> 00:19:27.091 Yeah, he's a, yeah. 00:19:27.271 --> 00:19:30.811 He takes raw materials that comes together and creates the formulas 00:19:30.811 --> 00:19:32.551 and the products that, that he sells. 00:19:33.661 --> 00:19:35.561 Sean Kemper does that. 00:19:36.891 --> 00:19:38.661 Himself for industries. 00:19:40.371 --> 00:19:41.021 I had no idea. 00:19:41.051 --> 00:19:42.671 I thought he was just reselling somebody else's stuff. 00:19:42.711 --> 00:19:43.661 No, he's a blender. 00:19:44.251 --> 00:19:44.871 He blends it. 00:19:44.881 --> 00:19:48.071 And that, and to me, that's why some of his products are so good is because 00:19:48.071 --> 00:19:52.771 he's looked at our specific needs of the vacation run industry and said, I 00:19:52.771 --> 00:19:54.141 can create something to address that. 00:19:55.971 --> 00:19:56.591 Did not know that. 00:19:56.791 --> 00:19:57.541 I had no idea. 00:19:57.621 --> 00:19:58.601 That's very interesting. 00:19:59.121 --> 00:20:02.701 So number six, the last product that we're going to talk 00:20:02.711 --> 00:20:05.071 about in the general category. 00:20:05.281 --> 00:20:05.511 Yeah. 00:20:05.561 --> 00:20:05.781 Yeah. 00:20:05.781 --> 00:20:08.811 So, so the other item is depending on what all purpose cleaner you 00:20:08.811 --> 00:20:11.236 use, You may need a floor product. 00:20:11.826 --> 00:20:14.926 And so if we look at our list of products, we have one is an all purpose cleaner 00:20:14.926 --> 00:20:16.976 and I'm doing these in a slightly different order of what you've listed. 00:20:17.456 --> 00:20:18.816 We have a small purpose cleaner. 00:20:19.586 --> 00:20:20.786 We have a window cleaner. 00:20:21.126 --> 00:20:22.286 We have a degreaser. 00:20:22.586 --> 00:20:23.966 We have a bathroom cleaner. 00:20:24.086 --> 00:20:25.696 And then we have a polishing cleanser. 00:20:26.021 --> 00:20:29.181 Which is good for all the hard water and the inside the ovens and so forth. 00:20:29.591 --> 00:20:34.541 And then you may need a floor cleaner, which has a neutral pH, and that 00:20:34.541 --> 00:20:38.431 you're able to get off the floor so it doesn't create the Blackfoot syndrome. 00:20:38.941 --> 00:20:43.151 Those are the standard products that every cleaning professional should have in 00:20:43.151 --> 00:20:44.981 their cleaning kit as they go out to work. 00:20:46.451 --> 00:20:49.596 There's several specialty Products that we're going to talk about now. 00:20:49.646 --> 00:20:51.066 And why are these specialty products? 00:20:51.066 --> 00:20:56.476 Like, yeah, so I, I call them specialty products because they're not products 00:20:56.476 --> 00:20:59.116 that the everyday housekeeper could use. 00:20:59.116 --> 00:21:03.716 Now, could you absolutely, could you give them to them with training? 00:21:04.056 --> 00:21:04.776 Absolutely. 00:21:04.776 --> 00:21:05.236 You could. 00:21:05.506 --> 00:21:10.256 However, I look at them and say, you know, what the cleaning professional has their, 00:21:10.356 --> 00:21:12.096 their list of products that they use. 00:21:12.466 --> 00:21:18.036 And if they have to go beyond that, then either a supervisor should do it or. 00:21:19.066 --> 00:21:21.626 Somebody needs to know that they're using these products because it 00:21:21.626 --> 00:21:25.546 means that there is something else that need may need to be addressed. 00:21:26.056 --> 00:21:28.636 And so the first one of that would be an enzyme product. 00:21:29.536 --> 00:21:33.436 Now this is probably the first one that I would give to my cleaners if I 00:21:33.436 --> 00:21:38.496 need it to, because the enzyme product is great for all sorts of things. 00:21:39.106 --> 00:21:42.806 It's great for fish smell and the fish juice in the fridge that 00:21:42.806 --> 00:21:44.476 has ran down inside the cracks. 00:21:45.226 --> 00:21:50.226 It is great for finding where pets, dogs have peed on the corner or in 00:21:50.226 --> 00:21:54.006 the corner of the room with your black light, which would be another tool 00:21:54.256 --> 00:21:58.006 to spray the enzyme product on there to eat that or if someone, little 00:21:58.016 --> 00:22:01.836 Johnny has an accident in the middle of the night and we need to address 00:22:01.836 --> 00:22:05.466 the mattress, we can certainly pour the Kenzyme on that, flip the mattress 00:22:05.466 --> 00:22:07.746 over, make the bed and keep going. 00:22:07.746 --> 00:22:10.096 We don't have to do anything different with that. 00:22:10.106 --> 00:22:12.886 The enzyme product is also good for garbage disposals. 00:22:13.766 --> 00:22:20.056 And it is also really good for the stinky stenchy outside garbage cans 00:22:20.536 --> 00:22:23.926 to get rid of the, the stench and the weakness that is coming out of that 00:22:23.926 --> 00:22:30.156 because of all of the, um, bio stuff that is fermenting inside the garbage 00:22:30.156 --> 00:22:32.871 can you just spray it and leave it. 00:22:33.061 --> 00:22:34.511 Yeah, don't just spray it and leave it. 00:22:34.981 --> 00:22:38.331 My understanding of enzymes are they actually go dormant when they're dry 00:22:38.471 --> 00:22:43.001 and any time there's moisture or they get wet is when they wake up and then 00:22:43.191 --> 00:22:48.681 they eat the biochemicals around them and what we smell is actually they're 00:22:48.751 --> 00:22:51.021 what they're releasing from that. 00:22:51.381 --> 00:22:57.121 Spartan, another chemical manufacturer, uh, they make a product and 00:22:57.121 --> 00:22:59.301 this is a name that I just love. 00:22:59.726 --> 00:23:05.326 And it's called consume, and they've actually made this product so that 00:23:05.336 --> 00:23:08.646 you could, that you can pour it down grease strains, grease traps, 00:23:08.676 --> 00:23:12.186 and they've even made it so that if you pour it down the drain that the 00:23:12.226 --> 00:23:15.956 enzyme will sense that, hey, there's something that's going to kill me and 00:23:15.956 --> 00:23:17.426 it will morph into something else. 00:23:17.756 --> 00:23:21.336 And after that's gone, it morphs back into the enzyme so it can continue to eat. 00:23:21.766 --> 00:23:23.396 It's amazing stuff that they've done. 00:23:23.696 --> 00:23:25.006 Truly amazing stuff. 00:23:25.816 --> 00:23:29.476 So from a pet friendly property standpoint, having an enzyme in 00:23:29.476 --> 00:23:31.456 a cleaner's arsenal is great. 00:23:31.806 --> 00:23:34.686 The other thing that you can do with an enzyme product, assuming it 00:23:34.696 --> 00:23:39.246 has a pH of seven, you can use that on the floors as a floor cleaner. 00:23:40.256 --> 00:23:43.606 Because then it breaks down all that biohazard stuff and you can use enzyme. 00:23:43.896 --> 00:23:47.366 You can use an enzyme cleaner on your carpet because it will continue to eat 00:23:47.366 --> 00:23:49.416 the organics in that and get rid of those. 00:23:49.726 --> 00:23:52.216 I mean, there's all sorts of uses for this product. 00:23:53.346 --> 00:23:54.056 I had no idea. 00:23:54.916 --> 00:23:58.276 So number eight, you had mold and mildew cleaner. 00:23:58.726 --> 00:23:59.136 Yeah. 00:23:59.136 --> 00:24:01.506 So mold and mildew cleaner. 00:24:01.706 --> 00:24:04.646 So mold and mildew are spores. 00:24:05.251 --> 00:24:10.791 And there are lots of people who think that bleach will kill mold and mildew 00:24:11.201 --> 00:24:15.931 while I agree that mold and mildew that bleach will take away the color. 00:24:16.346 --> 00:24:20.636 Of mold and mildew, and I agree that if a guest called and said, there's 00:24:20.636 --> 00:24:24.286 mold and mildew in my shower, I want you to come and address it. 00:24:24.316 --> 00:24:27.836 I would show up with a spray bottle of bleach because this 00:24:27.836 --> 00:24:29.176 is a showmanship piece, right? 00:24:29.176 --> 00:24:32.436 I want to show that I've immediately taken care of it and that the guest 00:24:32.436 --> 00:24:34.246 can be satisfied and I can move on. 00:24:35.371 --> 00:24:39.541 At the same time, as soon as I leave that property, I'm going to make a work 00:24:39.541 --> 00:24:42.801 order to come back in after they're done to come back in with a molded 00:24:42.801 --> 00:24:48.721 mildew cleaner so that I can actually kill the spores and kill the roots. 00:24:49.396 --> 00:24:53.066 of the mold and mildew so I can address it and take care of it. 00:24:54.146 --> 00:24:57.786 What is the mold and mildew cleaner doing that the bleach is not doing? 00:24:57.856 --> 00:25:00.276 Because I always thought that bleach kills pretty much anything. 00:25:00.636 --> 00:25:02.206 Well it does if it's a bacteria. 00:25:02.256 --> 00:25:03.406 99. 00:25:03.406 --> 00:25:05.736 999 percent of viruses and bacteria. 00:25:06.336 --> 00:25:13.291 Mold and mildew are spores so they're two very different Two very different things. 00:25:13.651 --> 00:25:17.051 So the mold and mildew cleaner in my mind does two things. 00:25:17.061 --> 00:25:22.261 One, it kills the spores so it can't continue to grow, but then 00:25:22.261 --> 00:25:27.191 it also pulls the roots out of the caulking, out of the grout, out of 00:25:27.191 --> 00:25:29.181 the tile, out of all of those things. 00:25:29.541 --> 00:25:32.041 So that it can continue to not grow. 00:25:33.981 --> 00:25:34.651 That's fascinating. 00:25:34.681 --> 00:25:39.501 So just like when dad sent me out to pull the weeds out of the 00:25:39.501 --> 00:25:44.241 lawn, if I was bleached, I just pulled the tops off and left. 00:25:44.431 --> 00:25:47.711 But if I was the mold and mildew, I'd have pulled it out by the roots. 00:25:48.851 --> 00:25:50.341 You are brilliant. 00:25:51.051 --> 00:25:53.671 I'm not really going to go to the little candy bars for Mr. 00:25:53.671 --> 00:25:54.371 Schwab today. 00:25:54.831 --> 00:25:55.341 I love it. 00:25:55.341 --> 00:25:58.661 I expect to see those at the Northwest vacation. 00:25:58.661 --> 00:26:00.518 Yes. 00:26:00.518 --> 00:26:02.376 Yes. 00:26:04.356 --> 00:26:04.646 That's it. 00:26:04.646 --> 00:26:06.066 An idea of what the difference is? 00:26:06.376 --> 00:26:06.846 That's it. 00:26:07.316 --> 00:26:07.976 Absolutely. 00:26:08.796 --> 00:26:09.146 Yeah. 00:26:09.236 --> 00:26:10.376 I love nerding out about this stuff. 00:26:11.336 --> 00:26:14.516 Um, so for number nine, you had carpet cleaner. 00:26:15.256 --> 00:26:16.396 So you need a carpet cleaner. 00:26:16.821 --> 00:26:18.591 This is only for spot treating. 00:26:18.591 --> 00:26:21.031 I'm not talking about cleaning the entire floor. 00:26:21.401 --> 00:26:24.461 I'm talking about someone spilled a little bit of mustard. 00:26:24.461 --> 00:26:27.201 Someone spilled a little bit of jelly. 00:26:27.411 --> 00:26:29.451 Someone spilled something on the carpet. 00:26:29.631 --> 00:26:34.261 And so I'm going to use and work with the, the product. 00:26:34.401 --> 00:26:35.761 I'm going to pour it on the carpet. 00:26:35.811 --> 00:26:36.781 I'm going to use my brush. 00:26:36.781 --> 00:26:37.681 I'm going to work. 00:26:37.711 --> 00:26:41.681 I'm going to go in, in circular motions, working the stain back onto itself. 00:26:41.681 --> 00:26:42.981 So it gets smaller and smaller. 00:26:43.451 --> 00:26:45.421 Um, and so. 00:26:45.726 --> 00:26:49.076 Uh, again, I'm going to use that carpet product to address 00:26:49.346 --> 00:26:52.066 those specific, uh, things. 00:26:52.066 --> 00:26:55.556 And Sean has a great product to work with that as does a 00:26:55.556 --> 00:26:56.726 company called bridge point. 00:26:57.566 --> 00:26:59.296 They are a carpet cleaning entity. 00:26:59.756 --> 00:27:02.286 And so again, there's lots of places to do that. 00:27:02.296 --> 00:27:04.286 Janitorial supply companies would have that. 00:27:04.626 --> 00:27:08.166 So again, you have lots of options there for you to do that. 00:27:08.176 --> 00:27:11.466 Now, again, just like anything else, it's a tool. 00:27:11.576 --> 00:27:13.026 So you have to experiment with it. 00:27:13.036 --> 00:27:14.196 You have to tinker with it. 00:27:14.196 --> 00:27:15.306 You have to work with it. 00:27:15.706 --> 00:27:19.566 It's not just, Oh, I read the instructions and I go to work while that will work 00:27:19.566 --> 00:27:23.136 for the enzyme and that will work for the mold and mildew that may or may 00:27:23.136 --> 00:27:26.636 not work for the carpet because you could be working with wool carpet. 00:27:27.101 --> 00:27:27.871 In some of your home. 00:27:27.881 --> 00:27:30.701 So that means you need to test it in a very inconspicuous 00:27:30.701 --> 00:27:32.541 spot because wool will shrink. 00:27:33.091 --> 00:27:35.581 You may have some people have some very expensive rugs that 00:27:35.581 --> 00:27:36.841 they've chosen to put on the floor. 00:27:36.841 --> 00:27:37.901 And so the dye might. 00:27:38.541 --> 00:27:40.381 So again, you've got to make sure you're working with some. 00:27:40.651 --> 00:27:43.211 So you just got to know your product. 00:27:43.691 --> 00:27:48.161 And it's limitations and it's successes and you have to know the carpet that 00:27:48.161 --> 00:27:51.251 you're working with or the textile you're working with to make sure that 00:27:51.251 --> 00:27:55.261 you can address that so you don't find yourself with a huge bill that 00:27:55.261 --> 00:27:58.571 then you have to work with because you've damaged the carpet in that 00:27:58.581 --> 00:27:59.941 or the rug in that particular area. 00:28:00.681 --> 00:28:03.401 You pour a little bit, you work with the brush, you pour a little bit more, 00:28:03.401 --> 00:28:07.271 you work with the brush, and if it doesn't, and if it's not budging after 00:28:07.311 --> 00:28:11.571 the third time, you stop, and then you've got to come back in with some 00:28:11.871 --> 00:28:16.181 stronger carpet cleaning agents to be able to get that, that stain out. 00:28:17.391 --> 00:28:18.771 I would not use. 00:28:19.221 --> 00:28:23.061 Residential home carpet cleaning products. 00:28:24.391 --> 00:28:28.881 I, if again, we are professionals, we want to use professional products. 00:28:29.311 --> 00:28:31.571 So, I would not go to Walmart. 00:28:31.631 --> 00:28:35.061 I would not go to, to, to Home Depot and buy something. 00:28:35.061 --> 00:28:38.821 That's that is the, a residential type product. 00:28:39.496 --> 00:28:44.026 I want a commercial product that is used in a professional 00:28:44.026 --> 00:28:45.746 manner and by professionals. 00:28:46.546 --> 00:28:47.356 Good advice. 00:28:49.166 --> 00:28:53.766 Dirk, I had the experience once where I spilled something on my mom's carpet. 00:28:54.816 --> 00:28:55.296 Uh oh. 00:28:56.146 --> 00:28:57.036 And I cleaned it. 00:28:58.056 --> 00:28:58.426 Yes. 00:28:58.456 --> 00:29:03.706 And when I cleaned it, it turned the carpet a different color 00:29:03.706 --> 00:29:05.846 than the rest of the carpet and I had to clean the whole carpet. 00:29:06.686 --> 00:29:07.736 Oh no! 00:29:08.396 --> 00:29:09.966 It was in the walkway. 00:29:10.726 --> 00:29:10.736 Oh. 00:29:12.236 --> 00:29:16.596 Is there any advice to making sure that you don't overclean one spot? 00:29:16.946 --> 00:29:20.896 That that's truly a grand predicament, because if I spill it in the middle of the 00:29:20.896 --> 00:29:26.716 hallway, that's a high traffic hallway and I clean my spot, it's going to stand out. 00:29:26.726 --> 00:29:29.706 So, at that juncture in time, rather than clean the spot, but you might 00:29:29.706 --> 00:29:34.306 as well just clean the whole hallway and move on because it's and you do, 00:29:34.326 --> 00:29:35.656 you need to be attentive to that. 00:29:35.856 --> 00:29:37.696 I mean, you don't want to leave the stain there. 00:29:37.961 --> 00:29:41.581 Because it will continue to get down into the backing and down into the 00:29:41.681 --> 00:29:45.641 padding and then down into the subfloor, which only exasperates the cleaning 00:29:45.641 --> 00:29:47.291 process when you use a steam cleaner. 00:29:47.771 --> 00:29:50.711 And I'm an advocate for a dry carpet cleaning method as opposed 00:29:50.711 --> 00:29:54.081 to a steam cleaning method so I can avoid the stain coming back up. 00:29:54.491 --> 00:29:56.961 And so I would be attentive to where I'm at. 00:29:57.251 --> 00:30:01.841 How do I address the stain so it doesn't damage the carpet and become permanent? 00:30:02.491 --> 00:30:07.231 At the same time, how do I avoid the Steve Schwab scenario of? 00:30:07.671 --> 00:30:08.891 Now I've cleaned it. 00:30:09.011 --> 00:30:12.451 It all looks, doesn't look good now, so I got to clean the whole thing. 00:30:12.451 --> 00:30:15.431 So sometimes it's better off just to say, you know what, I'm going 00:30:15.431 --> 00:30:17.961 to clean the whole area, just do it one and done and not have to 00:30:17.961 --> 00:30:19.151 worry about the spot treatment. 00:30:20.311 --> 00:30:24.551 Yeah, it was too right at the front door where you turned down the hallway. 00:30:24.551 --> 00:30:25.441 So high traffic. 00:30:25.471 --> 00:30:25.651 Yeah. 00:30:25.651 --> 00:30:26.171 What a mess. 00:30:26.471 --> 00:30:26.841 Yeah. 00:30:27.171 --> 00:30:27.481 Yeah. 00:30:28.041 --> 00:30:28.301 Yeah. 00:30:28.986 --> 00:30:29.806 So number 10. 00:30:29.806 --> 00:30:31.636 Did your mom know you cleaned the carpet afterwards? 00:30:34.966 --> 00:30:35.986 Yes, and I got in trouble. 00:30:36.576 --> 00:30:39.846 Yeah, my parents actually let me get away with quite a lot as long as I was 00:30:40.276 --> 00:30:41.806 honest about the stupid things I did. 00:30:42.306 --> 00:30:43.116 Number 10. 00:30:43.696 --> 00:30:44.736 I'm surprised by this. 00:30:45.326 --> 00:30:45.636 Yes. 00:30:47.306 --> 00:30:48.476 And I've got lots of questions. 00:30:49.106 --> 00:30:49.456 Okay. 00:30:49.736 --> 00:30:51.436 Bed bug product. 00:30:51.626 --> 00:30:53.096 If I can shift our mind for a second. 00:30:53.096 --> 00:30:58.451 So most everything we do from a bed bug standpoint, Is reactive. 00:30:59.821 --> 00:31:00.751 Oh, I've got bed bugs. 00:31:00.791 --> 00:31:01.861 I got to come in and take care of it. 00:31:02.401 --> 00:31:06.621 So the bed bug product is all about being proactive. 00:31:07.731 --> 00:31:10.451 How do I address the issue before I have the issue? 00:31:11.321 --> 00:31:15.741 How do I, if a guest is to bring them into my property, how do I ensure that 00:31:15.741 --> 00:31:17.911 the bugs are not going to survive? 00:31:18.346 --> 00:31:21.856 To continue to be transported and hitchhike on the next guest. 00:31:22.476 --> 00:31:24.066 So that's really what this is. 00:31:24.336 --> 00:31:26.696 Now, if you come across a property that has them, could 00:31:26.696 --> 00:31:28.476 you certainly use the product? 00:31:29.026 --> 00:31:30.316 Absolutely, you could. 00:31:30.906 --> 00:31:35.626 At the same time, the specific product I'm thinking of lasts for 30 days. 00:31:35.656 --> 00:31:39.076 So once a month, you're going to go in and you're going to spray 00:31:39.546 --> 00:31:40.896 around the perimeter of the room. 00:31:40.906 --> 00:31:44.126 You're going to spray around, around the nightstands. 00:31:44.126 --> 00:31:48.246 If you've got a wicker headboard and a wicker footboard, Which is just the 00:31:48.246 --> 00:31:51.016 great greatest hiding space for bed bugs. 00:31:51.306 --> 00:31:53.826 I'm going to spray into that the product. 00:31:53.826 --> 00:31:54.696 I'm the specific product. 00:31:54.796 --> 00:31:56.376 I'm thinking of does have a sense. 00:31:56.696 --> 00:31:58.996 So you'll need to do it on a non turn day. 00:31:59.456 --> 00:32:04.706 So that the smell can or the fragrance can dissipate and you want it to be dry. 00:32:04.911 --> 00:32:07.731 The product in this is all natural product. 00:32:07.731 --> 00:32:11.951 At the same time, I would like to make sure that it's dry before the guests 00:32:11.951 --> 00:32:13.381 arrive or the homeowners arrive. 00:32:13.951 --> 00:32:18.981 And so again, this is meant to be a proactive piece as we do that. 00:32:19.051 --> 00:32:20.331 And that's why it's on my list. 00:32:21.411 --> 00:32:25.121 I didn't even know there was a Proactive bed, but probably doubt on the market. 00:32:25.831 --> 00:32:28.791 I know you can go to Home Depot and you can buy products that are there 00:32:28.991 --> 00:32:33.091 at the same time, you know, you have to be aware that those products 00:32:33.121 --> 00:32:36.771 are diluted on purpose because they don't want to have special licenses. 00:32:37.061 --> 00:32:38.571 They don't want to have to do certain things. 00:32:38.801 --> 00:32:41.051 Rightly so, because you don't want. 00:32:41.311 --> 00:32:44.871 Some of those commercial products really should not be in the hands of 00:32:44.871 --> 00:32:46.321 people who do not know how to use them. 00:32:47.551 --> 00:32:51.361 You think of muriatic acid that is used to clean pools and hot tubs. 00:32:51.971 --> 00:32:54.971 Again, if it's done incorrectly, you're dead. 00:32:55.081 --> 00:32:55.951 It's that simple. 00:32:56.391 --> 00:32:59.541 And so making sure you're trained on how to do that is imperative. 00:32:59.811 --> 00:33:01.621 And that's the same thing with some of these products. 00:33:02.361 --> 00:33:06.346 We just want to make sure that our cleaners come home, And they're safe and 00:33:06.346 --> 00:33:07.676 they can spend time with their family. 00:33:07.926 --> 00:33:10.486 And we want to make sure that our guests can enjoy the time that are there. 00:33:10.486 --> 00:33:12.686 And that's the purpose of the cleaning products to be 00:33:12.686 --> 00:33:14.446 proactive on the bed bug side. 00:33:15.026 --> 00:33:18.936 That way you can then come along and address it in a way that, that makes, 00:33:18.996 --> 00:33:22.996 makes the home safe from bed bugs. 00:33:22.996 --> 00:33:28.066 Now there will, you're never going to stop them a hundred percent because of 00:33:28.066 --> 00:33:32.666 how they hitchhike and what they do, which you can do though, is you can make it. 00:33:32.666 --> 00:33:33.636 So it's a very. 00:33:33.936 --> 00:33:37.626 You can tip the scales in our favor to make it so that the environment that 00:33:37.626 --> 00:33:39.906 they live in is very dangerous for them. 00:33:40.306 --> 00:33:43.406 I was thinking, and I know we're running long, but I'll, I'll finish with this, 00:33:43.406 --> 00:33:47.486 that we've had a bed bug situation in one of our condo complexes in Princesa. 00:33:48.656 --> 00:33:56.626 And as I now understand this, with this bed bug product, if I'd have known about 00:33:56.626 --> 00:33:59.871 this product at the time, I'd have gone and sprayed all of our other products. 00:34:00.271 --> 00:34:00.471 Yes. 00:34:00.531 --> 00:34:03.291 Properties that are adjacent and all the way around that building. 00:34:03.311 --> 00:34:03.801 All around it. 00:34:03.861 --> 00:34:04.031 Yep. 00:34:04.041 --> 00:34:05.651 As quickly as I could. 00:34:07.411 --> 00:34:07.921 Cause they run. 00:34:07.931 --> 00:34:08.121 Yeah. 00:34:08.781 --> 00:34:09.251 They run. 00:34:09.901 --> 00:34:11.871 They know what's happening and they move. 00:34:13.321 --> 00:34:13.701 Dirk. 00:34:13.701 --> 00:34:14.941 I appreciate your time so much. 00:34:14.941 --> 00:34:19.701 Thank you for coming on and teaching all of our partners about this stuff. 00:34:20.281 --> 00:34:24.161 I learned a lot today and I really appreciate you and all the things you do. 00:34:24.711 --> 00:34:25.221 You're welcome. 00:34:25.221 --> 00:34:25.611 Thank you. 00:34:25.621 --> 00:34:28.021 Thanks for having me on and all the best to your partners. 00:34:28.031 --> 00:34:30.871 All the best as they do this and anxious and happy to help 00:34:30.891 --> 00:34:31.871 whatever needs to be done. 00:34:33.061 --> 00:34:35.851 It's the Casa cast we're so luxury. 00:34:36.156 --> 00:34:38.976 The Casa cast, they want to be us. 00:34:39.116 --> 00:34:45.816 The Casa cast, just don't call it in their being BW Casa cast. 00:34:46.361 --> 00:34:52.901 We got Orange Credo, the Casa cast, our company's nato, the Casa cast created by.