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Everyone, welcome to the Noob Show. Today I am joined by Matt Heunerfauth, the Dean of

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the Galicano College of Computing and Information Science at RIT. In this, we talk about the

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value of education, how AI is changing the landscape, asking alumni for money, and so

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much more. Joy. Two million people in the audience. No, so I've got one of these fancy

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mugs, right? These like Ember mugs that keeps your coffee hot. And I used to be against

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it because, one, it's an expensive mug and two, it's like if I'm not drinking the coffee

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fast enough, what's the point? But it doesn't prevent it from spilling all over my keyboard,

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which I just did. So it's good now. It's good now, but I definitely spilled it everywhere.

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You need like a sippy cup version, apparently. Yeah, I do need a sippy cup version. Actually,

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fun fact, I met there's a there's a product out there called the Mighty Mug, and it's

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one of those mugs where you can't knock it over. Have you seen that wobble? Like one

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of those little kids sort of? Yeah, but it like it has like this suction cup device on

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the bottom. And so when you hit it from like above 10 or 15% of the you can't knock it

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over because it like stays suction to the and I met the guy who co founded that last

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weekend coincidentally. But you know, doesn't help me not having one. So how's your how's

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your day going? Doing pretty good. Yeah. That's good. It's a snowy day here in Rochester, New

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York. Is it snowing? Yes. Well, slowly calming down. Yeah. Okay, I don't necessarily miss

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that. But have have have there been any snow days like in the past couple years, like who

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you know, it's probably been about four or five years. But the first winter I moved up

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here to Rochester, it was a pretty cold one. It was like 2014. And I think they might have

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called off twice. But of course, it's not day. Oh, no, no, no, back in 2014. I think, you know,

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it wasn't the snow. It was just it was so cold. They were worried about folks going to

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school and things like that outside. But no, this year, this year, nothing much. So when I was

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there, from, I think we had one, it was during finals, which was awesome. One final got postponed

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to the New Year because there was like six feet of snow that just dumped overnight or

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something crazy. But that was the only time ever and it was only after two o'clock and the

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exam was at like 215. So we got really lucky. Discrete math exam. I don't know if I was ready

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for it. But I don't then again, I don't know if I was ready for it after the New Year.

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Just got to worry about it all over Christmas. Yeah.

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I know that's the worst, right? That's why I like doing them before. Are then our students in

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exams right now? They are. Yeah, it started halfway through last week, and it finishes up on

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Friday. Okay, okay. So you joined RIT in 2014. I did. Okay. What, what, why the switch to RIT from

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from because you were in New York City before, right? Yeah, so I started my career as a faculty

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member at City University of New York back in 2006. And then I started everything there and in

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Queens College was where my laboratory was. You know, I think my my area of research has always

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been using AI technology to try to make useful applications for people who are deaf and hard of

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hearing. And so being in a big city like New York, there was lots of people. So that meant that you

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certainly could recruit like people who are deaf and hard of hearing to kind of test out some

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technology you made or do some experiments or something. And I even used to like run a summer

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program there for high school students who were deaf and hard of hearing, so that they could kind of

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get like a little research experience over the summer, get them kind of excited about computing

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and things. The trouble was, I mean, you know, I think during the summertime when I ran that

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program, like the language of my laboratory became sign language, and I would sign and we could

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recruit a lot of folks. But then during the rest of the academic year, it wasn't like that, like

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there weren't deaf students of any significant numbers at the university. And although I could

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get really good computing students to work at the lab, and I could get some great deaf students to

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also work at the lab at other times to like recruit folks, I couldn't quite crack the thing to figure

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out how to get like a great deaf computing student to be working at my lab. So, you know, back in

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2014, a job advertisement was forwarded my way for an opening at RIT. And of course, I knew what

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RIT was, I mean, working in, you know, deaf technology, everybody knows about NTID and a

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thousand deaf students on the RIT campus because of the National Technical Institute for the deaf

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there. And I had visited before. And like the job ad, I read it, and it sounded like somebody wrote

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it for me. Like it was, Oh, we're looking for a mid career faculty member to come and join RIT and do

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research on accessibility technology for people with disabilities. And I was like, Okay, I have to

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apply to this. I was happy in New York City. I wasn't planning to move in. But when I when I saw

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that, it just got exciting. Yeah. And I think the big two differences when I moved to RIT, the first

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one was because there's all of these really skilled sign language interpreters and a lot of support

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services and things like that on the campus. It was really possible to recruit deaf and hard of

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hearing master students and then PhD students and have them be successful at actually doing a PhD

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here. It's also a place where you can go put up a poster, hang it up on a wall and say, Hey, we need

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35 people to like do an experiment, we need 35 deaf and hard of hearing people to do an experiment to

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try out some pieces of software we need. And you could have a list signed up in a day. And after all

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of the logistical things we used to go through, even in New York City to try to recruit people to test

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things out. That was just amazing. And that really like accelerated stuff. So yeah, that that was the

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big reason for the leap. Because of the research field I did.

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Yeah, that's great. I think it's fascinating. And so but the person who sent you the job posting, did

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they read through your 45 pages of resume?

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Perhaps. So yes, we have a 45 page resume. Well, in my defense, it's it's

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here we go. This is the academic in a club.

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It's a thesis review, right? So and grad students that that work in computing or are studying, we

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teach them how to create a curriculum vitae, basically a really long resume, that absolutely

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everything you have ever done as an academic gets in there every paper, every every little thing.

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And yep, mine is a exciting page turner of 45 pages.

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Do you feel like a badass? Like you go to like kinkos, you print out 45 pages, and then you just slam it

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down during the interview, you're like, right?

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I haven't tried that one yet. Because mine, mine's like a mine's like a feather.

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What was that?

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And I mean, you know, something that I often like talk about with students when we're trying to like,

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you know, write a paper on something, it's a lot easier to write something that's too long than it

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is to actually write something that's short. So actually, the challenge of compressing something

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down into just a couple pages, that's really tough. I don't, I don't know. If I ever wasn't doing

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academia, and I had to have like a normal resume, compress that thing down to two pages, I don't

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know. Well, I mean, that's a great segue into our friends in the AI world would using AI to do

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that. That sounds like something that's very common and likely.

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It is indeed. I mean, that. So, you know, I feel like during my career, I've gotten to see a couple

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different interesting leaps in what computers can do. Certainly, I started studying computing well

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before, you know, smartphones and having a computer in your pocket was a thing. And as someone who

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studies how people use tech and evaluates whether anything's a good idea and you tested out with

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people, the idea that you have another platform like that to do things is really exciting. It opens

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up new applications. But then after I started doing work in creating technology and software for

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people who are deaf and hard of hearing, a lot of it was about speech and language tech. So some of

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it was on tools to make sign language animations or things that tools that could allow for automatic

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creating of captions with speech. Yes. And so the second big leap was really maybe about a decade

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or so ago, when there was a lot of new neural network based approaches in artificial intelligence.

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And there was another just huge leap in performance. And I think suddenly technology like

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automatic speech recognition that had always been a little bit niche, like, you know, you could get

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like drag and naturally speaking, you could go train it for a long time and use it to your own

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voice. Suddenly, about 10 years ago, it started to really become seriously powerful and accurate

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enough that I got really excited and started to shift a little more my focus at our laboratory

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towards automatic captioning tools. So could you have a meeting like this and auto automatically

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have the captions appear, or have somebody go to a lecture and do it? And you know, 10 years ago,

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that sounded a little bit iffy, because everybody was was thinking about speech recognition from the

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way it had been before this. And so the kind of work we were doing was, okay, this is probably

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going to be awful, but how could we make it better for people, right? Could we could we indicate in

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the captions, when the tool isn't quite confident of the word it heard, and then maybe that would be

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useful for the user and stuff like this, it got better, the tech got better. And suddenly we could

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do all these powerful things with those neural based AI techniques. I feel like this is now like the

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third leap is all of this generative AI stuff. The I mean, some of it we folks that do, you know,

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technology and speech and language had seen large language models for a long time. And we had kind

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of known like, these things can look a little bit magical when you interact with them. But the idea

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that suddenly it's actually like out there and people are experimenting with it and trying to use

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it in all sorts of different ways. That's I think the exciting thing. So similar to that first leap I

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mentioned of the smartphone in your pocket, suddenly everybody was trying it out, using it in a new

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way, figuring out in their day to day life what they might do with it. It made this ecosystem of

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people making apps for these devices, because it would fill these different needs. I think that's

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kind of what we've just seen with the generative AI. And so as you said, could I could you get a 45

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page resume down to two pages? I haven't tried it yet. But yeah, I'll give it a whirl after this.

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Yeah, buffer overflow. Yeah. And I also think, you know, we've a lot of during my career, we've been

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studying like how to make like custom AI tools for people with disabilities to do different things

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like, I don't know, like, simplify text, if you have trouble reading text, for example, well, the idea

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that there's now almost this like utility knife of an AI tool that can do all these things like

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summarize things, simplify things, reorganize things, that's going to be really interesting in

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many applications, but also in tech for people with disabilities. Because now it's something that's

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in every web browser, or you could add chat GPT or whatever else to anybody's phone. And you don't

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need a custom specialty app or whatever, you can use the same thing everybody else is using, but

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there's all these interesting ways to use it. Yeah, totally. So that, you know, actually, I use whisper,

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which was one of the open AI products to transcribe all the audio for this podcast. And then I upload

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those and I try to timestamp them to so you can say, at two minutes and 47 seconds, you know, well,

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Matt was talking, it's easy in this situation, because it could be half wrong, which Matt, but

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and then you can like go to that, or you can just see the text and it works for a number of reasons.

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It's not just for, I know the accessibility is huge, but for SEO, for example, if you're searching

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on a particular topic, and you can see, oh, we're talking about accessibility or talking about AI,

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you can go right to it, and then you can listen in or you can read where it was. So I think it's

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pretty cool. Speaking of AI, how is school, how's RIT? I mean, you're the big boss now. How is RIT

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embraced AI? Like, you know, I'm sure there's tons of things to think about. There's potential,

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you know, everything from cheating to AI pulling in, you know, if you're helping it with a paper

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or with code, you know, using source code that may not be open source or licensed properly, like,

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but also it's such a great tool. So I'm really, really curious to know, like, how is RIT embracing AI

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and what do you, how is education doing that? Well, you call me the big boss. What I'll say is

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about two years ago, I crossed more into the academic leadership side of things. I became the

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Dean of our Golisano College of Computing and Information Sciences, of which I know you're an

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alum. And so asking about sort of, you know, what has RIT been doing in AI? I think actually,

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the story is a little bit longer than just kind of the excitement about the generative AI very

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recently. So, you know, when I think about sort of the portfolio of all the different areas of

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research that the faculty in our college do, really the trend over the past 15 years has just

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been a bigger piece of the pie being AI. Or folks that were doing work in some other area of computing,

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suddenly there's an AI methodology to what they're doing as well. So they might be working in

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cybersecurity, software engineering, some other area, but just about everything has like an AI

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twist to what you can do. And that's kind of some of the exciting frontier in many ways.

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So there's that progression. In the curriculum side of the house, students clamor for AI courses,

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right? So those AI courses, the machine learning courses, they fill up real fast, right?

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Yeah. Everybody's on the course registration system trying to get into those.

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Back in my day, the classes that fill up quickly were like wines and beers of the world.

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Well, that one too, but you know, I think it's neck and neck with an AI class nowadays, if that

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tells you something. That says a lot. And so, you know, slowly what we've been doing is kind of just

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adding more in the core of the degree programs, because we just realized everybody was picking

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it as an elective. But you know what, this is now fundamental to being a computing professional

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nowadays, to have some of this sensibility about artificial intelligence. So much so that we even

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made a whole master's degree in artificial intelligence that opened this year. Now we've had

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other ones where I mean, you could do a master's in computer science and just fill up your courses

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with a bunch of AI courses. But I think just as another sign of the times, we've created this

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whole new program that's a master's in AI. I think maybe where you were starting with the question

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though was what has happened with this whole generative AI, because now you can have it to

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your homework, right? So I mean, where a lot of folks, I mean, I think a lot of the press about

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this has been about like, Oh, no, is this the end of the essay or something like that, writing essays

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in college or something. And I think there is a lot of worry about what happens when it's really

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easy to generate fluent text in that way. What has a lot of us pondering what we're about to do next

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in pedagogy is actually the fact that this stuff can write computer code too, right? Yeah. And you

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might if you read some English texts that these things generate, sometimes you can sort of tell

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sometimes you can tell a little bit about style, it's getting so good that actually it's hard to

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tell. But when it generates computer code, it's trained to make it look really fluent. And the

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trouble is, if there's a bug in that code, it's insidious. I mean, the code will look beautiful,

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but there's a terrible flaw in it sometimes. So, but it works pretty good on introductory courses.

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So what we're now facing is how do we help educate a whole nother generation of computing

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professionals, where there's now a tool that you literally can give it your homework assignment

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for an introductory programming class, and it does a pretty good job. Yeah. And the trouble is the

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output is computer code, right? So it's actually a little tough to catch. Oh, yeah. This is the

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topic of a lot of faculty meetings around the college. You know, where I think we're headed.

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Well, what we're doing this year, this year, in our college, the rule is, if a faculty member

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is teaching a computing course, you have to say something in your syllabus about what your policy

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is on whether you can use generative AI or not or for what assignments. And if like you've got

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like a course where everybody's teaching like five different sections of the course because

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everybody needs intro to programming, you have to have the same policy across them.

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But we're treating this semester as a bit of an experiment to kind of encourage faculty to

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someone to embrace it, someone to be like, Oh, no, don't use it. That's cheating.

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We're, we're trying it all. We're a big college. So we've got about 5000 computing students.

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So we can also try this strategy a little bit of, let's try a bunch of things. Let's see what

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works something something's going to take. And then this spring, we're going to bring it back

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together and have a lot of conversations among faculty about what worked, what didn't work.

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You know, early directions that I'm hearing from faculty is if it's an introductory course,

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we really have to do something to make sure that folks are able to code themselves.

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And maybe that means like more activities in the classroom, live things, that kind of stuff.

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As folks get more senior though, through their degree, if they don't know how to use these tools,

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that's actually a problem. I mean, they need to be able to do this and use co-pilot or any of these

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assistive tools when they go out in the profession. Yeah, 100%. And it's funny, all the things that

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you've mentioned resonate so much with me. So the, I was, I use co-pilot a lot. I've been using it

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throughout, I was using it throughout the beta and I pay for it, which is the, which is GitHub's

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like code, Gen AI on, and it's 100% built on top of open AI. And it wrote some JavaScript code for

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me. And I'm like, why doesn't this, I couldn't think about why it wouldn't work for a good 10

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minutes. And I was like, pulling my hair out. And I'm not reading it and reading it. And like,

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if I didn't know that, you know, about like, you know, like hoisting variables and JavaScript,

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I probably would have just given up, but I recognized, I was like, wait a minute, that part's

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wrong. So I rewrote it, right. And now it's beautiful. But what I love about it so much is

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it's helped keep me fresh. And it's helped teach me things that maybe I've forgotten or didn't know.

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Because I can select some, I can, it's kind of weird, like it can be very, very lonely,

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but my friend is now is chat GP is GitHub co pilot, because I could select some code and I'd

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be like, explain this, or why am I getting this error? Or how would you make this better? Like,

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so you have a function or a method or whatever that's ginormous, how would you make this cleaner?

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How'd you make this better? And it can tell you and it can be like, I think you should do it this

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way. And you can accept the rejected. I find it to be really fascinating. But also, I think that

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personally, I think that you do need to have some fundamentals of understanding how, you know,

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computer science works. And in a lot of fields, the way that you help to cultivate somebody to

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be an expert is you usually start with showing them a lot of examples of products that other

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folks have produced. So for example, if you want to teach a model, sort of, I mean,

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if you want somebody to be a great creative writer, you would have them read a lot of literature and

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talk about the literature, talk about the writing, similar in many of the arts, right? You would look

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and consume and critique a lot of it. Historically, that has not been a way that we think about

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education in computing. But that idea of being a discerning critic of something that might not

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be perfect or something that could be improved may need to be more about how we think about and

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start teaching computing. If what it means to be a computing professional is also working with these

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AI tools that sometimes are producing beautiful looking but wrong code. I mean, we see this in

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the profession, if you think about code review, or sometimes like pair programming kind of things,

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and maybe sort of, you know, chatting with your buddy, chat GPT or co-pilot while your code is

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wherever my rubber duck programming ran away. But like that, that idea of sort of like, be a

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critic, be able to kind of consume something that's not quite right, I think is going to have to be

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an earlier and really important part of computer programming nowadays. I think that used to be

22:59.080 --> 23:04.840
something that happened later in the training of somebody, maybe when they took a software engineering

23:04.840 --> 23:09.160
course near the end of their computing degree or something, and they learned how to work with a

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bigger team of people, maybe they would get into code review and stuff like this. But yeah, I think

23:15.400 --> 23:16.760
it's become the new skill.

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This might sound like a sort of a strange analogy, but it's very, I think to me it works.

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When I learned how to, before I knew how to use a debugger, I was doing like, you know,

23:31.720 --> 23:36.520
print statement debugging. And once I learned how to use a debugger, I was like, this feels like

23:36.520 --> 23:42.040
cheating, and I'm 10 times better now. And I think AI for me is also helping me get there. Like,

23:42.120 --> 23:45.720
it's not going to solve all the problems, but it's going to help me become more efficient,

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less, you know, use less of my own energy, right? Like I'm sort of more of the conductor than I am

23:50.760 --> 23:56.760
the, you know, the guy tightening the guitar strings, or that's a terrible one. But you know

23:56.760 --> 23:59.880
what I mean, like I'm more of the chef than I am the cook that's just flipping burgers.

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And so I find, to me, that seems much more interesting because I love creating stuff and

24:05.320 --> 24:09.960
the faster I can create things, the better, I think. Well, that debugger analogy is interesting

24:09.960 --> 24:16.280
because that actually comes up in a lot of discussions and debates about how we ought to

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be educating the next gen of computing professionals because, you know, one way of thinking about

24:23.720 --> 24:31.240
how we approach chat GPT or tools like co-pilot from an education perspective is, well, maybe we

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should introduce it early on, but then maybe we don't do a ton of hand holding throughout an entire

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degree. Instead, we just try to build some competency in it. And then we let the students

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use it if they want or figure out their own style of using it. And in many ways, that's more analogous

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to how debuggers are treated in the curriculum for a lot of computing programs nowadays.

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Some early course or two, you might get taught how to use your debugger. But in general, you're

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not going to hear like professors bring it up a lot during your whole degree. They're just going

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to kind of assume like you figured it out. Like you showed you what a debugger was. If you needed

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it, you'll use it. And maybe that's where this is headed with co-pilot. I don't know. I think

25:17.800 --> 25:23.480
I feel like we're kind of searching for models or analogies that might help us. And a lot of the

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ones that I hear about things like chat GPT are stuff like, oh, it's like the calculator. And,

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you know, when calculators were invented, it didn't stop the need for math classes and everybody

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was worried about them at first. But, you know, we figured it out. Maybe we'll get there. Maybe

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it's a calculator. Or maybe it's like how we do debuggers. I don't know. Or it's going to flip

25:45.240 --> 25:49.160
the whole field upside down. I don't know. I think there's a couple of different ways that this could

25:49.160 --> 25:57.720
go. I just, I just can't wait to like, like, you know, tell, you know, I used to write my code

25:57.720 --> 26:01.800
with, you know, hole punches and paver like, man, you sound old. And now it's like, I used to write

26:01.800 --> 26:06.120
my code by hand. Like, there was no AI back in my day. And you're like, wow, you're really old. It's

26:06.120 --> 26:13.320
like, it's like, where are we going to be? You know, anyways. Okay, so I'm curious about education

26:13.320 --> 26:18.920
in general. And, and, you know, obviously, AI is a big thing. And I think at all levels of

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education, that's being, you know, high school, middle school, I don't know, maybe elementary

26:22.760 --> 26:27.640
school. There's been a lot of talks about that. But I'm curious what you think the, you know,

26:27.720 --> 26:32.840
what are the current trends in computer science education, and what impact they have on students?

26:33.880 --> 26:39.400
Yeah, so I mean, you know, the big answer on that one is what what's about to happen with AI,

26:39.400 --> 26:45.400
right? So, but I'll set that aside for a moment. Other trends that I've been seeing in computing

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education is an approach to the field that really thinks about how computing needs to be considered

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in the way that it intersects with other disciplines. That, you know, we we use computing

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to do things. And at times, you also need to provide training and education to somebody

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that more explicitly gives them competency in a second field as well. So you see examples of this

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at some universities that have degrees that are sort of computing plus something else.

27:19.080 --> 27:25.720
I think we see trends of an increased awareness of the importance of electives

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and minors and things like that that a student would take along the way,

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where they figure out maybe a sub industry or field where, yes, they want to use computing

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to do something, but they want to also know about this other intersection with the world.

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So at RIT, all students have to do something called an immersion. It's kind of like a miniature

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minor where you got to take a couple courses to get a little bit of depth into something.

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And then usually you take two more classes, you get a minor, right? There's there's things like

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that that you can do if you really got interested. There's the carrot. Yes, yes. You're so close,

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just two more classes. The the other side of that, I think is, you know, there's been a lot of

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research on what really draws people to the computing field. And I think there are some

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students where, you know, they get really excited about tech in high school, or they think of

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themselves as like a tech person or a computing person. And they know, like they know they want

28:21.800 --> 28:28.360
to go to university and study computing. I think there's a lot of other folks that we're not catching

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yet in the computing field that would be awesome in the field, but we're not capturing their

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imagination or attention yet. Because we sometimes present the field as like a puzzle, a techie thing,

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a cool gadget, a futurist kind of thing. Whereas in reality, you know, computing changes the world

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in many different ways. And it's a powerful way to change the world. And so reframing the field

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with that interdisciplinary view of how does computing allow you to address social problems?

29:03.000 --> 29:08.680
How does computing allow you to do things that benefits people, improves lives? Yeah,

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research has shown that that resonates a lot more with students that are currently

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underrepresented in the field. So women, people of color, people with disabilities.

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And so, you know, our our college, for example, if you do the the wayback machine and take a look

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at our college website over the years, a trend you might notice is that now we kind of frame our

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college as we prepare students to improve lives and change the world through computing.

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And that wasn't an accidental shift. That was a really careful strategy to think about how we

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can draw more folks into the field from that perspective. So I think that's that's certainly

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a trend I've seen. Yeah. RIT always has had a long history too of co op. So doing a bunch of

29:58.520 --> 30:03.880
internships during during the course of your degree, and helps you pay for your degree too,

30:03.880 --> 30:07.240
because you don't pay tuition when you're doing that, you're making some money for a semester.

30:08.520 --> 30:13.080
I've seen more and more universities go that direction. I mean, so RIT has been there for

30:13.080 --> 30:20.520
like 50 years doing co ops. But I think other folks are kind of catching on to the idea that

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a lot changes when a student gets that first workplace or real world experience. And I know

30:27.960 --> 30:33.160
from like the professor side of it, if I'm interacting with a student, I can kind of tell

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if they've already been out on co op already, because like the kind of questions that they ask

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in the classroom are like, a little more pointed. Actually, when I was doing this, I saw I saw we

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were doing it this way, you know, this kind of stuff, which is great. And not normally

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something that you would see in the classroom at most universities.

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It also keeps us very honest in terms of are we really teaching the absolute latest stuff?

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Yes, it's not just going to be alumni coming back and telling us that it's going to be our own

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students. As soon as they come back from a co op, we're going to tell you like, oh, no,

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you're teaching the old version of this when I was in the my co op last semester, I was using the

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new version that kind of thing. Yeah, I don't know. So the co op thing was one of my favorites

31:16.520 --> 31:20.840
at RIT. And I don't know a single person that did a co op that said it wasn't we shouldn't do

31:20.840 --> 31:26.440
these. It wasn't worth it. And everyone that came back said that they learned so much more on the

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co op, like, because it's real world experience, you're applying the things you've learned.

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And like, you're also getting paid. So it's way more exciting, right? Like,

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and it kind of like, it kind of warms you up into the idea of like joining the workforce, like,

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you know, instead of like, after four or five years, hey, here you go. And you're like,

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hope you can swim. You learn a little bit along the way. And I think that to me, it's,

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I don't I'm surprised on every school's already done this. And people will do a co op. And then

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they'll realize, Oh, my gosh, I hate this or something, right? You know,

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totally lies. Like, you know, a company of that size. Oh, no, I don't want to work there. Or,

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or this part of the country that I lived in for my co op that summer. Oh, I didn't like this. And

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that's actually really useful too. And better, better you figure it out on like a three month

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co op, rather than go off and move to what you thought was a permanent job and then have to

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figure this out. 100%. I think Greg, Greg Coburger may or may not be in the audience here. And

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he I remember this he one or two of his co ops he did with a startup company. And now he's founded

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his own startup company. And it's very successful. Greg, when you when you decide to send me some

32:39.320 --> 32:45.560
money, I'll give you a free ad here, even though your frequent podcast goes. But, but because of

32:45.560 --> 32:49.720
that, he he gained a lot of I believe, you know, I'm speaking for him now, but I think he gained a

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lot of confidence in knowing like what it's like to join a startup, what that life looks like,

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versus joining something like, you know, Apple, Microsoft, Google, your typical massive companies

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that a lot of people want to work at right out of school. So I think it's immensely valuable.

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So, okay, so there's always like, you know, if you read the comments, which they said,

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don't read the comments on the internet, there's always people saying like, education is broken.

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Right. And, you know, I know that there's a lot of really famous tech people that have said this,

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and, and there's a lot of different schools of thoughts. And so I'm really what I'm curious

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about is around sort of like, where do you one see need for change in education? And two,

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what is that change that you think needs to happen? Is it at a small level? Is it, you know,

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kind of a US or a global thing? I think the the trend that I've been noticing is it's a much more

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crowded market of choices. So there's everything from like a website where you teach yourself to

33:53.160 --> 34:01.720
code to some sort of online massive course you could do to a programming bootcamp. I mean,

34:01.720 --> 34:07.000
other things I'd put on that scale would be sort of like accelerated sort of programs,

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maybe like a for profit university. And then you get into things like full degrees that you might

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have at a traditional nonprofit university, whether it's a public institution or a private one.

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Now, I work at a private nonprofit university that offers four years degrees, but we also do

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other stuff too. I mean, we do these kind of certificates that people can do in a shorter

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period of time targeted more to professionals. So I think right now, what you're seeing is

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there's a crowded market of a lot of players to offering things that these different points on

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that spectrum I mentioned, and then even more traditional universities are experimenting with

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degree programs or non credit programs even that are shorter in experience shorter in the

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amount of time, right, folks get some experience. What I have seen is there is still a very big

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value, if someone can do it to doing like a university degree. You know, it can be expensive,

35:09.320 --> 35:15.160
you look at tuition prices, they look kind of surprising. A lot of things there. I mean,

35:15.160 --> 35:20.200
first of all, a lot of public universities have gotten much less government support over the years

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and have to raise that money through tuition. The other thing is when you see a tuition number

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for a university, that's really sort of the sticker price. I mean, kind of like buying a car,

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that's the starting point. But there's usually a lot of financial aid and scholarships. Really,

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that's put sort of putting the max end on things. And, you know, from the perspective of supporting

35:42.440 --> 35:49.000
students that don't have the resources to pay for a lot to go to university, it's actually kind of

35:49.000 --> 35:53.720
better that you see higher sticker prices there because what that means is some people might

35:53.720 --> 35:59.000
be paying that price. But then the university is using a lot of that money to offer financial aid

35:59.000 --> 36:04.440
and scholarships to folks that absolutely can't pay that price. And everybody at that university

36:04.440 --> 36:08.920
might be paying a slightly different price depending on what their financial circumstances are.

36:10.760 --> 36:15.720
There's a big jump in what you're earning is after getting a university degree, especially

36:15.720 --> 36:21.240
if it's in a very career relevant field, right? So I'm in computing. I feel good about this. I

36:21.240 --> 36:25.800
know you go, you somebody go gets goes and gets a computing degree. Yeah, it's going to be worth it,

36:25.800 --> 36:31.400
right? Because they're going to they're going to earn more. And then, you know, in studies of, well,

36:31.400 --> 36:35.720
what happens after graduation? Because, you know, they didn't work for four years, they went to

36:35.720 --> 36:41.880
university and and now they have that debt from some tuition debt. When does it catch up? You

36:41.880 --> 36:48.760
catch up pretty quick if you're in computing. So depends on how much you spend and other things.

36:48.760 --> 36:54.200
But usually in your mid to late 30s, it's you're catching up, right? Yeah, because the higher

36:54.200 --> 37:01.160
earning power that you've got from the degree. I think, you know, going to a university, I think

37:01.160 --> 37:09.240
also has a really formative kind of experience for students too, because for many, if they're

37:09.320 --> 37:12.840
doing a residential kind of program, they're staying at the university, they're not working,

37:12.840 --> 37:17.480
they're not commuting from home. It might be their first experience living on their own,

37:18.520 --> 37:24.040
trying out kinds of new social environments and joining a club and something they never thought

37:24.040 --> 37:29.800
they would join and you never know what might happen. You know, engaging in an entrepreneurial

37:29.800 --> 37:35.480
activity on their campus, for example, those kind of things, you just don't know where it's going to

37:35.480 --> 37:44.280
head. And a lot of that spontaneity and being part of that environment and that setting

37:44.280 --> 37:50.280
is a big part of the experience too. I think it's good that there's options at different levels,

37:50.280 --> 37:54.520
and there's ways that folks could do like a mid career switch and take a programming boot camp

37:54.520 --> 38:00.840
and do that as well. I think there's always going to be some folks for whom a four year

38:00.840 --> 38:07.000
university degree is the right answer for a lot of those reasons I mentioned. But even four year

38:07.000 --> 38:12.840
universities are getting into the business of more masters or certificates or things like this too,

38:12.840 --> 38:21.320
because we realize some folks want other options. Yeah, interesting. Alexis Ohanian, one of the

38:21.320 --> 38:28.520
founders of reddit.com, people would ask him a lot. He would do a lot of live talks, and I don't

38:28.520 --> 38:34.600
know if it's because he wants to be like a politician or something one day. But it seems like it.

38:35.640 --> 38:41.000
But he gets asked all the time, like, is it worth going to school? Actually, Gary Vaynerchuk

38:41.000 --> 38:45.320
also gets asked this all the time by parents. Is it worth going paying for four year degree?

38:45.320 --> 38:50.200
They're really expensive. Is it worth it? Because then you also hear about the people who didn't go

38:50.200 --> 38:56.280
and like, you know, maybe they're just edge cases like Bill Gates and the dropouts like Bill Gates

38:56.360 --> 39:03.320
and Zuckerberg and those people. But what he said, which I thought to be a really good point,

39:03.320 --> 39:09.400
is like, if you're able to go go, you can always try your entrepreneurial ideas while you're there.

39:09.400 --> 39:16.120
And if you fail, you're still in a safe spot. You haven't like put all your chips in and like,

39:16.120 --> 39:20.040
you know, you're not all in on the idea. Because what happens when you're all in and you and now

39:20.040 --> 39:24.360
you've got nothing to fall back on or you've got no support system there. So I really liked his

39:24.360 --> 39:31.400
answer on that. Should you go to college, basically. And Gary Vaynerchuk, I think, says a lot of

39:31.400 --> 39:37.480
similar things to that regard. I think it's also very disciplined specific too, because I think

39:37.480 --> 39:43.560
it really depends on kind of the field that someone is studying. When it's an area that you know

39:43.560 --> 39:51.480
there's really strong demand for folks to work in that field, I think it can change the calculus

39:51.480 --> 39:57.720
on that quite a bit. Yeah. Yeah. So that's an interesting question. Like, do you think school

39:57.720 --> 40:04.200
should encourage students into those fields or let them do whatever they want?

40:06.840 --> 40:15.960
I think that we need to provide the choices for students. But I think I think the world's a better

40:15.960 --> 40:20.840
place if we give folks more information, and then they can make an informed choice, right?

40:21.160 --> 40:27.720
So I don't think that every high schooler is in a family circumstance where maybe their parents

40:27.720 --> 40:34.120
didn't go to college, or maybe they're not getting advice about what is the best area to go work in,

40:34.120 --> 40:40.440
or what is a hot field or something, right? Some do, but many don't. And they may just look at

40:40.440 --> 40:45.080
like kind of the catalog of all the choices and just sort of pick one that sounds interesting or

40:45.080 --> 40:49.080
something. And I think that's great. I think it's good to be able to try a class or two and things

40:49.080 --> 40:54.920
and then see if it's your passion. But getting some more of that information to students about,

40:54.920 --> 41:00.200
oh, yeah, like, here's what we're expecting is job trends in that field over the next couple years.

41:00.200 --> 41:06.360
And what was the average, you know, starting salary for people who graduated in that program

41:07.400 --> 41:12.520
over the past couple years? Oh, that's interesting. And what percentage of people had a job in six

41:12.520 --> 41:19.160
months after they did that degree program, right? Sort of more intentionally choosing your degree

41:19.160 --> 41:26.520
than just sounds all right, or it's easy for me or I'll be fine in four years. Now, if it's something

41:26.520 --> 41:31.160
that you try it and you hate it, right? I mean, it kind of doesn't matter at that point if you

41:31.160 --> 41:36.200
could get a good job in it, right? So there is a matchmaking to this, right? And you're hoping to

41:36.200 --> 41:43.640
find kind of a sweet spot among all those different factors. But if we don't give that information

41:43.640 --> 41:50.280
or expose it really clearly to students also, I think we're doing them a disservice. So I agree.

41:50.280 --> 41:53.880
Some universities do a better job at this than others where they are very clear on, you know,

41:53.880 --> 42:01.560
starting salary stuff and things like that. But it is a debate in higher education. I mean, because

42:02.120 --> 42:07.880
certainly folks in some of the the science, technology, engineering and mathematics stem

42:07.880 --> 42:13.240
sort of fields. Sure, we like this because usually our students are doing pretty good when we graduate.

42:13.240 --> 42:18.440
But individuals from the humanities, you know, would really talk about kind of the way that

42:18.440 --> 42:25.400
education transforms your mind and forms you as a person. And some of this sort of career and

42:25.400 --> 42:33.480
dollar sign oriented stuff feels very different than that, right? So like everything in higher

42:33.480 --> 42:38.760
education, there is debate. And I think that's good. But but getting that information and choices

42:38.760 --> 42:42.680
out to students is important. Yeah, I think it's good. I think it's a really good idea to get it

42:42.680 --> 42:47.000
in front of them, let them see the options and sort of, you know, hey, look, this is what things

42:47.000 --> 42:51.640
are going to look like or look like now. But you still can make your own choice. I think that's

42:51.640 --> 42:59.560
important. So speaking of after you graduate. And you so you graduate, you know, you're paying

42:59.560 --> 43:06.280
off your loans if you have them. And then how do you approach Okay, so how do you approach the

43:06.280 --> 43:10.360
topic of asking alumni for money after they had just spent the money on school? This is a question

43:10.360 --> 43:18.920
I had so I had to get in here. Because I desperately want to know. Sure. Well, so when folks move

43:18.920 --> 43:23.720
into sort of higher education leadership positions, a big part of the job is kind of the

43:23.720 --> 43:29.320
advancement side of things of kind of reaching out to alumni or companies or supporters to try

43:29.320 --> 43:36.600
to raise funds for the university. Although the tuition price can look high, it actually doesn't

43:36.600 --> 43:42.760
pay for everything that the university needs to operate. And so universities depends on the

43:42.760 --> 43:49.960
type of university and things like this, a good chunk of how it operates may come from philanthropic

43:49.960 --> 43:56.360
dollars, or philanthropic dollars that at one point went into an endowment for them institution

43:56.360 --> 44:03.320
that produces funds for them to operate. I think also when a university wants to do new things,

44:04.760 --> 44:09.800
philanthropic dollars wind up being the thing that allows that to happen. That's kind of a new

44:09.880 --> 44:15.960
program or some new opportunity or space for students or things like that.

44:17.000 --> 44:21.000
Sometimes it's tough to fit that in your standard operating budget and save up all those funds to

44:21.000 --> 44:27.400
create something new like this. A gift can be the thing that makes the step change in that case.

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So then I think when approaching alumni or supporters about this, I think part of it is

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really about listening. You can't go in with a whole list of, well, we need this, we need this,

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here's our laundry list or something. Sure, somebody might donate some money, but in general,

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if you get a chance to talk with alums, you're actually getting really good data from them

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about what their experience was and what they're seeing in the world.

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So my disciplinary background is human-computer interaction. What that means is using psychology

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methods like interviews and focus groups and experiments to study things regarding people in

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tech. So the idea of having a really good interview conversation with somebody and learning a lot

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from it is just kind of baked in to the way I think about stuff as a scientist. And so the idea

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that you get to go around and talk to a bunch of alums and hear their story and hear from them

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like, what did you think was most important? And what do you think we ought to be thinking about

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next? That alone is hugely important. Sometimes they'll even donate their time and they'll come

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back and talk to our students or be like peer mentors. And then if they have some money to give,

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and what you want to understand is, well, what did they care about? What actually matches with

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something that resonates with them and something they would love to see us be able to do for students

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next. And a lot of that really comes from them reflecting on their own experience. Maybe something

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happened during their time at university where somebody was able to step in and help at a certain

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point or they realized that they had a challenge during their time at university. And they could

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imagine that, well, if I made this donation, it would make a scholarship or help create like a

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center for students to help them if they're having some kind of challenge and it might evoke

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what they had experienced themselves. And I think that is really sort of where it all comes down to.

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It has to be authentic. It has to actually relate to what the person cares about.

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I think you also have to talk about them with what that institution means to them

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and how it impacted their life. And sure, sometimes it's a philanthropic donation,

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but a lot of times it's really more just staying connected, having them interact with students,

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be a mentor, or just get some good advice. Especially when you're chatting with folks

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that have had really interesting life experiences or have been leaders of different companies

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themselves. Those are folks who probably would charge for their time if they were just giving

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out advice to people, right? So sure, I'll take the free consulting advice. I don't know. I think

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you've got to go into it that way. Yeah, okay. I think that's a very good way of thinking of it.

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Sort of building a community, but also you're getting value that's more than just monetary value.

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However, I guess money doesn't hurt, right? Well, I mean, so for example,

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when I chat with a lot of alums, I'll ask them about, you know, well, what was the most impactful

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thing that you thought, you know, during your time? And they'll talk about different things,

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but co-op comes up a lot. So the fact that they had that internship experience, right?

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And what I use that for as a dean is kind of a compass that tells me that we're on the right course

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by continuing to keep that going, right? Because if alumni are telling me that like,

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that's the thing that like changed it all for me. And that's the thing that really helped

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me figure out what was next. Okay, we got to protect that got to keep it going.

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When I've had conversations with alums about, well, what are you seeing with like this generative AI

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stuff being used in the computing field? And I ask them things like, okay, are you somebody who

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hires computing folks? Okay, let's say in a couple years, you know, in the future, you were having

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an interview with somebody for a position at your company. What if they didn't know how to use

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co-pilot or didn't know how to use these AI tools? What would you think about that? Yeah,

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they tell me like, Oh, no, that would be a problem. Yes, that's that's a that's a sound bite that I

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can bring back to the college, talk about with faculty, and we can really think about like, okay,

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this is what I'm hearing from alumni. I have chatted with like, 35 alums at these variety of

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companies, and they've all told me this and this. And then it steers the course, right? And so that

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kind of insight, we're going to get from from keeping these connections alive. Yeah, 100%.

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Actually, that's, that's, you know, when we met in San Jose, like Campbell, California, that's

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some of the stuff that we talked about was, you know, AI in the workplace and, and what trends

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are happening. And, and I'm pretty sure I have a have a knack for talking too much. And I'm pretty

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sure we were scheduled to meet for like a half an hour an hour. And I think it took like a couple

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hours. But I enjoyed the conversation. It was a good chat. Yes. What you were part of a big study

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I was sort of doing of talking with a lot of folks around Silicon Valley about like, where's this AI

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stuff headed? What do you think we got to worry about next, right? Yeah. And that was really

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formative. Yeah. Yeah. And for anyone, you know, listening or watching, I do want to make one

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point that I think, if you are not familiar with some of the gen AI stuff in a year from now, like,

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catch up, or, you know, like, don't don't fall too far behind. Because I think it's,

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it's like, it's, you know, it's like ignoring the computer, because it's like new and scary.

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I think it's just going to be, it's going to be everywhere. I don't think you can avoid it in the

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future. Okay. So, let's see, the last, I guess the last thing I sort of want to, well, there's

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a couple things I want to finish up with. One of them is how do you support in underrepresented,

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you know, people and sort of what does the school do? And how do you look at that?

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So, I mentioned that, you know, my background's human computer interaction. So a lot of it is

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studying this intersection with people and tech. And I believe it because I've seen it,

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that if you have got folks that actually are reflecting the diversity of the world

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on a team, or as part of a project, you wind up learning a lot more. So, you know, for example,

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a lot of my work is on tech for people who are deaf and hard of hearing. And we've been able to have

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a lot of deaf and hard of hearing research team members, whether it's faculty collaborators at

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other universities or PhD students at our lab or master students undergrads. And, you know,

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I've been working in that field of accessibility for over 20 years. And there are still times where

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we will do a study or something or we'll interview somebody and ask them how they want to use some

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tech. And there will be some quote in an interview. And I don't know what to make of it, right? And

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then I'll talk about it with one of my deaf and hard of hearing colleagues. And they're like,

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oh, no, yeah, it means this, because their own personal experience gives them that window of

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insight, right? It also gives them the idea of how should we as a field be prioritizing the agenda

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of what we ought to be working on next in a way that doesn't just represent a tiny slice of the

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world, right? So, part of what we do is, as I mentioned before, you know, rebranding a little

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bit the field, like it's about computing impacting the world. And that brings in more students that

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might not have otherwise been interested in tech. But then once we get them here, we've got to support

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them. So, at our college, we have a big diversity initiatives office that has a large program called

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Women in Computing, and then another program called Computing Organization for Multicultural

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Scholars that comes, see OMS. And both of those groups are kind of like clubs. They're sort of

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affinity groups for students that want to connect with peers in that space. But we supercharge them

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by adding a professional staff member and admin support to the clubs and a budget. So, they can

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do a lot more than they might have been able to do if they had to just self organize and do all the

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fundraising themselves for things. Right. And so, it creates like a community inside the college

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where students can find peers. And we also wind up having a lot of their activities be

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things that reaches out to local middle schools. So, for example, the Women in Computing Organization

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does a lot of activities with local Girl Scout troops to kind of get them excited about computing.

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And so, it's kind of like a long game to kind of get a bigger pipeline of students interested.

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But then they're all doing it together. So, then they've got a community sense. And then because

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they had that experience together, the alums from that program come back and connect and do

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mentorship stuff. And so, it's kind of connecting a lot of dots to create this community and this

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activity. And similarly for students of color, we've got that other group comms that I mentioned.

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So, where we're going with a lot of this is really trying to increase the diversity of students in

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our college who are women or people of color. So, the Women in Computing Group has been around for

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over a decade. And over the past decade, we've more than doubled the percentage of women that are

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coming into our undergraduate class in the college. So, it's telling us that something there is working,

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which is why we're kind of using that model of affinity groups, supercharged with professional

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staff and kind of things to do this support. For students with disabilities, especially Deaf and

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Hard of Hearing, RIT also has a lot of supports. I mean, there's really amazing interpreters and

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captioners on the campus. A lot of other sort of student clubs and support that, you know, I

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mentioned I moved to RIT because I wanted to be able to have Deaf and Hard of Hearing students

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on our team. And, you know, if you imagine like a graduate mathematics course that PhD students

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in computing have to take, you know, it takes a really skilled interpreter to be able to in real

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time interpret all of that into American Sign Language consistently during a whole semester

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and using the same vocabulary that the student might have used in the last class in the sequence,

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so they don't get confused to really get a student through a graduate education there.

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And we're doing it. We're graduating students through the pipeline that reflects some of this

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diversity. So, yeah, there's a lot of things to do in this space and those are a couple of

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things we do at RIT, but I believe in it because I know it's important. As a computing field,

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we are not going to be as good a computing field as we can be if we're only recruiting a tiny slice

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of the world. We're going to ignore things. We're going to not realize certain things are important

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and we're not even going to know what to make of feedback from our users because we don't have

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the perspective to understand it. It sort of reminds me of, I use this a lot at the allegory of the

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cave, if you're familiar, with the allegory of the cave, where Socrates, Aristotle and Socrates

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are discussing like there's these, if you will, prisoners and they're chained up and the only

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thing they can see is a shadow is projected on the wall in front of them. And it's not until one

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of the prisoners is able to, and they don't know the world has color in three dimensions and all the

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sounds and smells and butterflies and whatever, but when one of the prisoners gets out, he's

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able to see all these things and comes back in to sort of free the rest of the people in there.

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They're skeptics, right? Like, oh, we don't need to do that. This is life here. And so it reminds

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me a bit of that because then you get a bigger picture of the world as it is. And I think it

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helps in entrepreneurship, especially at least coming from my point of view, because you're not

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just serving like you said, just a slice of the population, you can serve, you know,

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more people, which I think is huge. All right, well, on that note, I, you know, I greatly

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appreciate your time. I do, I do, you know, enjoyed this conversation and I hope to have you

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again on the podcast soon. I know you're a very busy person. So thank you very much for being here.

57:00.200 --> 57:04.680
Happy holidays. Happy holidays. This was really fun. It was great to pick it up and I enjoyed

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talking with you all about this. Yeah. And I know it's snowing up there. So I don't envy. I don't

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think I'll be visiting right now, but maybe, maybe when it's a little bit warmer and everyone

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comes out from the tunnels underground. Indeed. Thanks again, Matt. I really appreciate it.

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Bye bye. Bye.