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In each episode, we’ll
be talking to industry

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Welcome back

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to another episode of the Pro
Source podcast.

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Today we are talking all about
the finishing touches of kitchen design.

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We also have some very special guests
that will be able to talk about

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all aspects
of finishing a kitchen remodel.

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First up, we have Prosource
Trade Pro member Walter Miller.

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He is the owner of O'Bannon construction
and he does a lot of home

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remodeling work down in Florida.

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We will also have on Matt Nicola from Top
Knobs to chat all about kitchen hardware.

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And then Greg Payne
from Engineered Floors.

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he chats all about
flooring in the kitchen.

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So let's go ahead and dive in first,
starting with our trade pro member Walter.

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Hi, I’m Kevin Devine,
and this is the ProSource Podcast.

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Walter, how are you doing today?

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I'm doing well. And you? I'm doing great.

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Thank you.

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if you don't mind just starting off
telling us a little bit about O'Bannon.

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what you do
and your role within the business.

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so I'm that. I'm actually the owner.

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I, I actually have two,

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two businesses, one one here in Florida.

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And I also have a business
in Pennsylvania.

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we do roofing windows, siding
and also remodeling.

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Not as much now
that I'm down here in Florida, up north.

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we've been in business
for roughly 32 years, I think since 1992.

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okay.

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It's a family owned business.

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I'm the last of the family.

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Except for the little bit of family
that's running the business up north.

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I came to Florida about four
and a half, five years ago.

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and started remodeling mainly kitchens
and bathrooms here in Florida.

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What made you want to move to Florida?

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My father in law.

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I actually moved my father in law here
during Covid.

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And, up north, it was a little slow.

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So I did a little few things down here and
and actually,

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if Florida, Florida allows you,
if you're been in business

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longer than ten years, Florida
allows you to start a business here

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without all the crazy paperwork that you
normally have to do to start a business.

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So I figured I'd give it a shot and do it.

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You know, occasionally.

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But it it's blown up.

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I mean, it's, so busy. It's crazy,
which is good.

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I'm not complaining.

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Just explaining. It's it's been good.

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Good to hear.

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So today's episode is all about
the finishing touches of kitchen design.

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I know you work with homeowners a lot,
and I'm sure they come to you.

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They have either
they have a huge vision for what they want

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or sometimes
maybe they rely on your expertise.

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Yes, to help drive them on
what direction they want to go, to say

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they do have this big vision.

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And if you're seeing some roadblocks or
potential obstacles, or how do you balance

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maybe your ideas with their vision
when you're working on the project?

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I always start off by listening to what
they have to say and what they want,

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and normally, you know,
depending on always their pocketbooks.

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you know, their visions are always bigger
than their pocketbooks.

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so I try and balance that
with their visions and what we can do.

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So I listen to what they have to say,
what they're looking for,

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and then I take a look around
and walk them through some things and,

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you know, some things
that we could possibly change, move around

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because they're kind of fixated on
what's there and the design that's there.

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So it's hard for them, for some of them
to see what we can actually do.

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and that's good with 3D design

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where we can actually move things around,
we can show them different designs.

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so I kind of take in what they want.

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Give them a little feedback
on what we could do

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and try an upgrade because, 
a lot of folks that I deal

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with are older
and they're a little tough to change.

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so once you start showing them things
and you start showing them in,

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especially a 3D, configuration,
they kind of like it.

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And you can kind of move them
a little bit.

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And there's they're kind of
they get unstuck on what they have now.

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And yeah, they're open to some change.

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Well yeah, I'm sure them seeing the 3D
all the new technology that's coming out.

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Yes. People probably are blown away.

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Yeah it's great

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especially you can open doors
and open doors and they love them. Yep.

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So with homeowners there may be elements
to an existing kitchen they wish to keep.

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but may interfere with the new kitchen
vision, that they're wanting

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besides just showing

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them, you know, the new technologies,
the 3D renderings.

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how else have you navigated
some of those issues,

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or do you have any specific stories
that you could share with

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how you came to a closure
with a specific decision of a design?

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So, yeah, it's funny
because just last week I had

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I have a client, just last week
we were walking through a design

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and they were fixated on this wall
that was there and the refrigerator

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that was actually in a door in a walkway.

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they just had it stuck in their head
that this refrigerator had to stay there.

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And I didn't really know why at the time.

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I figured I figured out
that it was because of the water line

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and of course, water lines are.

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It's like electricity.

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We'll pull it out,

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we'll move it to the other
side of the room, will take the wall out.

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And it was a, it was a

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I think it was about a 31 inch wall
and it was a non bearing wall.

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And I listened to them
listen to them and I said

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but we can move, we can move this,
I can put your refrigerator over here.

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We can do a nice building
with pantry's around it and

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they just kept saying,
no, I don't think we can do that.

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I don't think we can do that.

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So finally I just said, why?

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Why don't you think we can do that?

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And that's when it came out.

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Well the electric it's going to be
too much to run the water.

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And I said, forget about all that.

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I said, we're not talking about
a huge amount of money to reroute water,

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a water line,
because all their water is in the ceiling.

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I said, we're not talking about
a huge amount of money.

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Like, forget about the cost of the water.

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Forget about the cost of the electric.

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Let's talk about design first
and then we'll go.

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Then we'll worry about the water.

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We'll worry about the electric.

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Let's get this thing designed the way
it's it's going to function.

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Good.

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We'll take out that little piece of wall
because it's not doing anything there.

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We can extend your kitchen
a little bit into the dining room

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and imagine what this place
is going to look like.

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Opened up.

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then their eyes lit up and then they're
like, okay, that sounds really good.

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So that's kind of how I navigate that.

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I feel like it's good.

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communication is key, right? Yes.

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You having the expertise
and even just having the confidence

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because if you didn't have the confidence,
they'd be like,

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oh, does this guy know
what he's talking about?

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but obviously you do.

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And so that really helped
change their minds on that.

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Yes. And I hear
from so many clients before,

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they're actually my clients
when I go in to see them,

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and they've had other people
in ahead of me

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how the contractors
just don't talk to them.

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They don't give them any ideas.

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They hear what they want.

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They say, okay, then
write it down on paper and they leave.

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I'll get an estimate like
nobody wants to give any feedback.

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I've been doing that
stuff forever, giving clients

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listening to

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them is really important, but giving them
what they don't think they want

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is really important too, because yeah,
and I want them to come in and say,

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wow, I'm glad that I spent all this money
and did all of this work.

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It wasn't just for a new, updated
kitchen, it functions better.

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I used to work with a lot of, older
people up north.

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I had a, 
I used to work with a lot of disabled.

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so everything was about function.

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So even down here, like,
folks are getting older, we want them to

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be able to stay in their home
and, and grow old in their home.

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So functionality is a big thing,
wasn't it?

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we want that's also kitchen to function
for them for the rest of their life

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so they don't have to worry about,
getting old.

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I'm going to have to move out
because I can't get a wheelchair through.

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Take out a wall, move it.

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Refrigerator, move it.

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It's it's all it's water
lines and electric.

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That's it's not a big deal.

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Functionality
is definitely most important for sure.

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Absolutely.

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Speaking of functionality, when people
are thinking about kitchen flooring,

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what are some recommendations
that you automatically think

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of when discussing with clients
what kind of kitchen flooring

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they should be looking at?

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So it really depends on what what
they have in the rest of the house.

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if they're trying to match
what they have in the rest of the house,

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if they have ceramic
tile in the rest of the house,

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if we can split it and again,
it goes back to functionality.

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I try to not have, tripping hazards ever.

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So if their kitchen is connected

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to the rest of the house,
but they just want to change the kitchen.

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and they have tile
in the rest of the house,

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but they don't want to tear up the tile
that's in the house.

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So of course, or the and they don't
want to tear up the tile in the kitchen

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because they don't want a mess.

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Of course, we take every precaution
on wrapping people's homes up

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so that they don't get dust
in the rest of their house,

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but still, people have this thing about,
oh, great,

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my house is going to be full of dirt,
dust.

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yeah. It's
sometimes you can't change that.

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Vinyl flooring
is, you know, LVP is the best

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I try and push them for,
especially for kitchens.

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It's soft on the feet.

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If you drop something on the floor, it's
not going to break.

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It's not going to shatter.

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it's just a good all around floor.

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and I tell them, depending on how
we run it, if you then decide

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to do the rest of the house,
we can connect

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and we can do the rest of the house,
and it's all going to look cohesive

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to the rest of the house.

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So moving into cabinet hardware,
kind of a thing that people overlook.

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They get the whole kitchen done,

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and then maybe they're
looking at their cabinet

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hardware like a week later and things
just don't seem as right for them.

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They didn't even think about, you know,
the pools and the knobs on the cabinets.

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It's not always top of mind.

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why do you think cabinet hardware
is an important topic for a kitchen?

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That's often overlooked?

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Well, and it's funny you say that
because there's there's been occasions

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where I, I'm so fixated on Kat's

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design that I'll have to say, oh, wait,
I have to go back and do cabinet hardware.

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I do it myself. Yeah.

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But then there's people that are
so fixated on these big giant handles.

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And you, I'm like, snow.

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So it's like it's too much.

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You're going to be you're taking away
from your whole kit kitchen. Yeah.

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With this huge like okay
I know what you like.

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Let's size it down a little bit.

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Like your jaw.

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Your jaw is only 12in wide
and you want a 14 inch handle on the jaw.

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It's like it doesn't make sense.

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So, yeah, depending on the cabinet,
I mean, if shaker shaker style

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cabinets are huge right now,
I mean, that seems to be probably 90%

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of what I'm putting in right now
or shaker cabinets in my eyes.

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Simple looks best on shaker cabinets.

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Some people are going with stuff
that's a little fancier.

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Then you get into something
a little fancier.

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But hardware
definitely finishes out the the cabinets

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and you don't want to overwhelm it
with crazy oversize hardware.

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And I try to match.

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So if you have an appliance
that has a simple, simple handle, you can.

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You can match all that stuff.

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So I have one client
that she didn't want to see any hardware,

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so she had us put those metal tops
where you just pull and she loves it.

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I had another client that wanted
square knobs that hated them

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because they hurt her fingers,
so we had to change them of Ram.

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So it's like they want what they want
until they get it,

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and then it's like, well,
maybe so it's hard.

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I cabinet hardware is
one of the hardest things to deal with.

231
00:11:33,238 --> 00:11:35,005
It's so different for everyone. Yeah.

232
00:11:35,005 --> 00:11:38,172
Before and sometimes
even after after they're installed.

233
00:11:38,605 --> 00:11:38,972
Gotcha.

234
00:11:38,972 --> 00:11:43,439
So I like when cabinet hardware
comes in multiple sizes so that we can do.

235
00:11:43,939 --> 00:11:46,440
I have no problem doing the same hardware

236
00:11:46,440 --> 00:11:50,107
in multiple handles in multiple
multiple knobs here.

237
00:11:50,107 --> 00:11:52,807
Handles here, smaller handles here.

238
00:11:52,807 --> 00:11:54,207
So it's all the same.

239
00:11:54,207 --> 00:11:58,508
It all looks the same
but it's not all big handles everywhere.

240
00:11:58,608 --> 00:12:01,375
And yeah so it all looks good in the end.

241
00:12:01,375 --> 00:12:03,108
And it all matches perfect. Yeah.

242
00:12:03,108 --> 00:12:05,208
You actually just answered
another one of my questions.

243
00:12:05,208 --> 00:12:08,309
I was wondering if you thought
it would be better for cabinet hardware

244
00:12:08,309 --> 00:12:09,742
to stand out or blend in.

245
00:12:09,742 --> 00:12:10,642
It seems like you're more

246
00:12:10,642 --> 00:12:14,543
of a fan of blending in
and not being such a statement, right?

247
00:12:14,576 --> 00:12:17,710
Right.
Not having such a Bam type of effect.

248
00:12:18,143 --> 00:12:21,443
Yeah,
and that again depends on if you have a

249
00:12:21,477 --> 00:12:24,477
if you have a cabinet
that is just so fancy.

250
00:12:24,910 --> 00:12:26,377
yeah. Depending on the colors.

251
00:12:26,377 --> 00:12:29,477
And I don't run across that
a whole lot here in Florida anyway.

252
00:12:29,944 --> 00:12:33,878
but then you want something
that's going to stand out then.

253
00:12:33,878 --> 00:12:37,312
Yeah, some people wanted to,
some people wanted to stand out.

254
00:12:37,378 --> 00:12:40,479
So you just you don't want it to blend in
with the cabinets so you can get

255
00:12:40,479 --> 00:12:44,012
a little bit of pop with the hardware,
depending on what it is, hinges.

256
00:12:44,246 --> 00:12:46,513
People don't really want to see hinges
anymore.

257
00:12:46,513 --> 00:12:48,513
It's really hit the hinges.

258
00:12:48,513 --> 00:12:50,013
It's the big thing right now.

259
00:12:50,013 --> 00:12:52,380
I'm sure that's going to change again
at some point,

260
00:12:52,380 --> 00:12:54,347
and people are going to want
to see hinges again.

261
00:12:54,347 --> 00:12:56,780
But it's a trend.

262
00:12:56,780 --> 00:12:57,714
Yeah. Luckily.

263
00:12:57,714 --> 00:13:01,281
Would you say that cabinet
hardware is very easy to interchange?

264
00:13:01,547 --> 00:13:06,115
I've seen a lot of people DIY
different, cabinet hardware options

265
00:13:06,115 --> 00:13:08,481
if they just want to like,
touch up their kitchen, but

266
00:13:08,481 --> 00:13:11,482
maybe they don't want like an installer
or contractor to come in.

267
00:13:11,648 --> 00:13:13,215
They'll just kind of go on Pinterest

268
00:13:13,215 --> 00:13:15,882
and look up different ways
they can change out their hardware

269
00:13:15,882 --> 00:13:19,883
from a DIY perspective,
are you seeing people do that a lot? Yes.

270
00:13:20,049 --> 00:13:22,316
Are you talking about hinges
or are you talking about,

271
00:13:23,416 --> 00:13:26,517
like pools,
just knobs, like little things like that.

272
00:13:26,550 --> 00:13:27,750
As long as you have the center,

273
00:13:27,750 --> 00:13:32,117
as long as you have it definitely pulls
single hold pulls or you can change out.

274
00:13:32,451 --> 00:13:36,018
And handles are easy to change out
as long as you have the center

275
00:13:36,018 --> 00:13:37,518
hole measurements.

276
00:13:37,518 --> 00:13:38,951
they come in standard sizes.

277
00:13:38,951 --> 00:13:42,752
So as long as you have that measurement
you measure from the whole center

278
00:13:42,752 --> 00:13:46,852
to center, it's really easy to order
handles and change them out yourself.

279
00:13:47,086 --> 00:13:49,419
It's not hard for a Phillips
head screwdriver.

280
00:13:49,419 --> 00:13:51,319
And you're you're good to go.

281
00:13:51,319 --> 00:13:54,520
Yeah, maybe a YouTube video
if you really need help, right? Yes.

282
00:13:54,586 --> 00:13:56,286
Absolutely. Yes.

283
00:13:56,286 --> 00:13:58,120
How can homeowners best compliment

284
00:13:58,120 --> 00:14:01,120
their flooring choices
when they're selecting cabinet hardware?

285
00:14:01,387 --> 00:14:04,787
Are you seeing people maybe
match their flooring to their hardware?

286
00:14:04,921 --> 00:14:08,354
I don't see a whole lot of people worry
about matching hardware to flooring.

287
00:14:08,621 --> 00:14:13,288
I'm seeing I'm seeing a lot of people
are trying to bring in a lot of light

288
00:14:13,288 --> 00:14:17,255
flooring down here, and I'm
trying to talk them out of the yeah,

289
00:14:17,589 --> 00:14:20,422
I just and it's funny
because the same customer

290
00:14:20,422 --> 00:14:23,456
with the same client
with the, with the refrigerator,

291
00:14:23,656 --> 00:14:26,656
they had these white
this white Florida they wanted

292
00:14:26,890 --> 00:14:29,423
and they wanted white cabinets,
white floor.

293
00:14:29,423 --> 00:14:33,357
And then they were going to pick a darker
counter and I'm like, please

294
00:14:35,257 --> 00:14:36,257
go to a darker,

295
00:14:36,257 --> 00:14:39,258
go to a darker floor and.

296
00:14:41,291 --> 00:14:42,158
My thing is,

297
00:14:42,158 --> 00:14:46,425
is with hardware like look around
at the bigger, bigger picture

298
00:14:46,625 --> 00:14:50,992
if you have your appliances
are the biggest thing in your kitchen.

299
00:14:51,092 --> 00:14:54,159
So if your appliances are stainless steel,

300
00:14:54,793 --> 00:14:59,326
then you don't want to put black hardware
or gold hardware.

301
00:14:59,393 --> 00:15:01,660
So if everything around you
is stainless steel,

302
00:15:01,660 --> 00:15:04,760
then maybe you want to go with a brush
nickel,

303
00:15:05,460 --> 00:15:08,361
something that's going to go with that.

304
00:15:08,361 --> 00:15:11,361
And then if you do that flooring

305
00:15:11,894 --> 00:15:15,261
it is tough with floor
to try and match hardware to flooring

306
00:15:15,995 --> 00:15:20,062
because my thing is like I want
the whole house to kind of tie together.

307
00:15:20,362 --> 00:15:23,829
I don't want the kitchen to be such a
stand out away from the rest of the house.

308
00:15:23,829 --> 00:15:27,263
So I try and match it so that later on,

309
00:15:27,763 --> 00:15:29,563
hopefully
they're going to do the rest of the house.

310
00:15:29,563 --> 00:15:31,496
If they're
if they're just doing the kitchen,

311
00:15:31,496 --> 00:15:33,030
hopefully
they're going to do the rest of the house

312
00:15:33,030 --> 00:15:34,597
and we can tie in the rest of the house.

313
00:15:34,597 --> 00:15:39,664
That's my thought, always is later
on doing some more work in the house.

314
00:15:39,964 --> 00:15:42,964
So the biggest thing is like,
let's make everything

315
00:15:42,964 --> 00:15:46,165
so that it's cohesive
with the rest of the house

316
00:15:46,365 --> 00:15:49,465
so that later on, again,
if we do the bathrooms,

317
00:15:49,465 --> 00:15:52,632
we're going to be able
to tie in the hardware from the kitchen

318
00:15:52,632 --> 00:15:56,166
into the bathrooms with the floors
into the rest of the house,

319
00:15:56,399 --> 00:15:58,299
into the bedrooms, into the bathroom.

320
00:15:58,299 --> 00:16:02,500
So I don't really see a lot of people
worrying about trying to tie

321
00:16:02,500 --> 00:16:04,300
in the hardware to the floors.

322
00:16:05,667 --> 00:16:08,334
it's more the hardware with the

323
00:16:08,334 --> 00:16:13,101
my thing is the appliances,
the lighting fixtures, that kind of stuff.

324
00:16:13,434 --> 00:16:16,968
Yeah, I've never, you know, even myself,
I've never thought about,

325
00:16:17,001 --> 00:16:19,135
I guess, just all the appliances

326
00:16:19,135 --> 00:16:22,935
and how at the end you want those to go
with the rest of the kitchen too, right.

327
00:16:22,968 --> 00:16:26,569
So I could definitely see how homeowners
would overlook that.

328
00:16:26,869 --> 00:16:28,569
Right.
because I didn't even think about that.

329
00:16:28,569 --> 00:16:28,836
Yeah.

330
00:16:28,836 --> 00:16:32,936
If you have all stainless
steel, appliances and you have something

331
00:16:32,936 --> 00:16:35,936
that does not go with that, it's
going to look a little funky.

332
00:16:36,170 --> 00:16:38,137
And if you think about don't think of that
right now.

333
00:16:38,137 --> 00:16:41,637
If you think about it, that's the most
metal in your kitchen or your life. Yep.

334
00:16:42,337 --> 00:16:45,337
Yeah. and you don't want to ignore that.

335
00:16:45,337 --> 00:16:49,238
I mean, some people, some people are still
buying white appliances, which yeah,

336
00:16:49,238 --> 00:16:53,772
there's one I just want to get cuz I,
I hate white appliances.

337
00:16:53,772 --> 00:16:58,205
But yeah, some people still want the,
just be like childhood nostalgia.

338
00:16:58,339 --> 00:17:01,072
It's white appliances. The white fridge.

339
00:17:01,072 --> 00:17:02,639
Well,
yeah. Well, I'm a little older than you.

340
00:17:02,639 --> 00:17:04,106
I'm sure, but I'm thinking

341
00:17:04,106 --> 00:17:08,306
back of the oh, wait, from the bring back
the lime green and, whatever.

342
00:17:08,306 --> 00:17:10,707
Or avocado green they used to call it.

343
00:17:10,707 --> 00:17:11,940
Yeah. Yes.

344
00:17:11,940 --> 00:17:13,374
That would actually be kind of cool.

345
00:17:13,374 --> 00:17:15,207
I think I would like that for a day or so.

346
00:17:15,207 --> 00:17:18,207
And then I think, oh,
maybe this wasn't a good decision.

347
00:17:18,507 --> 00:17:20,008
Exactly, exactly.

348
00:17:20,008 --> 00:17:23,675
How do you think designers can help
their clients best

349
00:17:23,675 --> 00:17:26,175
when choosing have cabinet
hardware in the kitchen?

350
00:17:26,175 --> 00:17:27,342
Are there any other?

351
00:17:27,342 --> 00:17:29,309
We've talked a lot about cabinet hardware.

352
00:17:29,309 --> 00:17:32,576
You've given a lot of good recommendations
on what people should do.

353
00:17:32,976 --> 00:17:35,709
is there anything
I guess we haven't touched base on that

354
00:17:35,709 --> 00:17:37,509
maybe homeowners should think about,

355
00:17:37,509 --> 00:17:40,776
or a designer should think about
when they're giving recommendations.

356
00:17:41,277 --> 00:17:46,110
So I always so my thought is always
whenever especially hardware,

357
00:17:46,477 --> 00:17:49,477
I try and find out what they like,
what the homeowner likes.

358
00:17:49,911 --> 00:17:53,111
And I bring them a few choices.

359
00:17:53,444 --> 00:17:59,112
So I always think my thought
is the less choices, the better,

360
00:17:59,645 --> 00:18:03,446
because the more choices you give them,
the harder it's going to be.

361
00:18:04,079 --> 00:18:05,646
Yes. yeah.

362
00:18:05,646 --> 00:18:08,346
Just like bring
you bringing them into the showroom.

363
00:18:08,346 --> 00:18:12,546
I bring them into the showroom
and they get their eyes opened, her mouth

364
00:18:12,546 --> 00:18:16,147
dropped, their jaw drops, and it's like,
oh my gosh.

365
00:18:16,447 --> 00:18:20,547
And then I forget I'm in for the long haul
because it's going to be a long day

366
00:18:21,047 --> 00:18:23,381
and it's going to be many trips
back, you know?

367
00:18:23,381 --> 00:18:26,381
So I always try and find out, okay,
what do they like?

368
00:18:26,748 --> 00:18:31,448
And then okay, let's pick some samples
and then let me bring it to you.

369
00:18:31,715 --> 00:18:33,315
Don't keep coming back to the showroom.

370
00:18:33,315 --> 00:18:35,049
Let me bring them to you.

371
00:18:35,049 --> 00:18:38,349
And then
I have a small group of samplings.

372
00:18:38,682 --> 00:18:40,816
And then here's 3 or 4.

373
00:18:40,816 --> 00:18:42,850
What do you like out of these?

374
00:18:42,850 --> 00:18:44,950
And okay, you like this,
but you don't like this style.

375
00:18:44,950 --> 00:18:47,150
Let me bring you 3 or 4 more.

376
00:18:47,150 --> 00:18:50,317
Because when you overwhelm them
with a whole rack of hardware.

377
00:18:50,550 --> 00:18:52,517
Yeah, that's
when you're going to run into trouble.

378
00:18:52,517 --> 00:18:54,918
In my eyes, less is more.

379
00:18:54,918 --> 00:18:57,918
The displays we have in the showroom,
it's like, absolutely. Yep.

380
00:18:58,085 --> 00:18:59,151
A whole bunch of them.

381
00:18:59,151 --> 00:19:02,152
So like I said, when I first went,
I was like, oh, that's a lot.

382
00:19:02,318 --> 00:19:02,452
Yeah.

383
00:19:02,452 --> 00:19:04,652
And they and they stay in there
and they just spin them

384
00:19:04,652 --> 00:19:06,119
and they just spin them and spin around.

385
00:19:06,119 --> 00:19:07,919
They're looking and looking and looking.

386
00:19:07,919 --> 00:19:10,853
And I was just like,
this is going to take forever.

387
00:19:10,853 --> 00:19:13,619
It's going to be forever.
So yeah. But yeah.

388
00:19:13,619 --> 00:19:15,620
So I always trying okay. You like that.

389
00:19:15,620 --> 00:19:18,287
You like that.
Okay. I'll bring them to you.

390
00:19:18,287 --> 00:19:21,854
Let's let's move on to let's
go get tile or

391
00:19:21,854 --> 00:19:25,087
let's go get cabinets or let's,
let's take a couple samples.

392
00:19:25,754 --> 00:19:28,388
I'll bring everything to your house
and then we'll go over everything.

393
00:19:28,388 --> 00:19:31,621
Let's get the design out of the way
and that's that.

394
00:19:32,288 --> 00:19:33,788
Yeah, that that's a great idea.

395
00:19:33,788 --> 00:19:36,255
Yeah. That always seems to go the best.

396
00:19:36,255 --> 00:19:38,855
Well, thank you so much for your time
today, Walter.

397
00:19:38,855 --> 00:19:41,722
We appreciate you taking some time
out of your busy schedule.

398
00:19:41,722 --> 00:19:45,189
I know you're probably super busy
with everything down in Florida.

399
00:19:45,289 --> 00:19:46,756
You have a great rest of your day.

400
00:19:46,756 --> 00:19:48,323
Thank you, thank you. Bye bye. Thanks.

401
00:19:50,090 --> 00:19:50,423
Hi, I’m Kevin
Devine, and this is the ProSource Podcast.

402
00:19:50,423 --> 00:19:50,990
about a variety of topics within home
and commercial projects. Enjoy!

403
00:19:50,990 --> 00:19:54,524
We're going to switch things
over to Matt Vecchio from Top Knobs.

404
00:19:54,924 --> 00:19:57,624
thank you, Matt,
for joining the podcast today.

405
00:19:57,624 --> 00:20:00,858
If you don't mind
just introducing yourself and what you do

406
00:20:00,858 --> 00:20:01,724
for top knobs

407
00:20:01,724 --> 00:20:04,725
and a little bit of background
on what top knobs is, that would be great.

408
00:20:04,725 --> 00:20:06,992
Well thank you Molly,
I'm thrilled to be here today.

409
00:20:06,992 --> 00:20:09,592
I love the pro source, franchises.

410
00:20:09,592 --> 00:20:12,426
I love doing business with you guys.
And will be invited.

411
00:20:12,426 --> 00:20:16,093
about me, I've worked at Top Knobs 17.5

412
00:20:16,093 --> 00:20:19,093
years on senior
director of national sales.

413
00:20:19,360 --> 00:20:22,960
spend the majority of my time
out on the road traveling with sales reps,

414
00:20:22,960 --> 00:20:26,860
visiting customers, especially pro sports
franchises around the country.

415
00:20:27,260 --> 00:20:30,594
And, you know, doing everything I can
to grow the top most business,

416
00:20:30,994 --> 00:20:32,861
around the U.S. accounts.

417
00:20:32,861 --> 00:20:33,628
So that's what I do.

418
00:20:34,695 --> 00:20:35,661
And I'm perfect.

419
00:20:35,661 --> 00:20:40,462
I am based, in Branchburg, new Jersey,
which is where the top notch home offices.

420
00:20:40,929 --> 00:20:42,162
And that's where that's where

421
00:20:42,162 --> 00:20:45,762
I'm sitting right now is at Tottenham's
HQ here in Branchburg, new Jersey.

422
00:20:46,196 --> 00:20:47,163
Awesome.

423
00:20:47,163 --> 00:20:50,263
well, today's
episode is all about the finishing touches

424
00:20:50,263 --> 00:20:54,463
of kitchen design, and I think
it's perfect for top knobs. Why?

425
00:20:54,463 --> 00:20:55,997
A lot of people, when they think about

426
00:20:55,997 --> 00:20:59,397
the finishing touches,
they think of, you know, the door handles

427
00:20:59,397 --> 00:21:02,331
and just cabinet handles, hardware,
things like that.

428
00:21:02,331 --> 00:21:04,931
When homeowners
are remodeling their kitchen,

429
00:21:04,931 --> 00:21:07,931
and they turn their attention
to cabinet hardware,

430
00:21:07,965 --> 00:21:09,898
what are they typically considering?

431
00:21:09,898 --> 00:21:10,898
Have you noticed?

432
00:21:10,898 --> 00:21:13,032
So when they're remodeling their kitchen,

433
00:21:13,032 --> 00:21:16,132
a lot of times people fall in love with
like a centerpiece part of their kitchen,

434
00:21:16,132 --> 00:21:20,999
whether it be the faucets, the a lighting
fixture, or something on the appliance

435
00:21:20,999 --> 00:21:23,433
or even something within the cabinets
that they want to match.

436
00:21:23,433 --> 00:21:26,967
So usually they take inspiration
from a centerpiece

437
00:21:27,333 --> 00:21:30,600
within the kitchen that they want to
kind of model their cabinet hardware ever.

438
00:21:30,967 --> 00:21:35,768
So whether that be a textured faucet or,
you know, gold light fixture

439
00:21:35,801 --> 00:21:41,001
or anything like that,
that seems to be where the, designs

440
00:21:41,001 --> 00:21:42,035
that they select with on top,

441
00:21:42,035 --> 00:21:45,269
not for driven focus from plumbing,
lighting, hardware, appliances.

442
00:21:45,469 --> 00:21:49,769
Do you ever see anyone just throwing
in very random styles of cabinet

443
00:21:49,769 --> 00:21:52,969
hardware that doesn't necessarily
go with anything else in the kitchen?

444
00:21:53,203 --> 00:21:53,803
Not really.

445
00:21:53,803 --> 00:21:56,670
I mean, people are pretty by the book
when it comes to cabinet.

446
00:21:56,670 --> 00:21:59,103
You know, it's not something
people want to take a risk on.

447
00:21:59,103 --> 00:21:59,870
it's.

448
00:21:59,870 --> 00:22:02,004
Yeah, usually something that just kind of,

449
00:22:02,004 --> 00:22:03,604
you know,
the big investment is the cabinets.

450
00:22:03,604 --> 00:22:05,937
You don't want put something crazy
on your cabinets.

451
00:22:05,937 --> 00:22:09,038
That's going to make take away
from the beauty of your kitchen cabinets.

452
00:22:09,338 --> 00:22:10,305
You know, the cabinet hardware.

453
00:22:10,305 --> 00:22:14,572
We kind of equate it
to putting really nice rims on a car

454
00:22:14,572 --> 00:22:15,505
or something like that, you know,

455
00:22:15,505 --> 00:22:18,539
just kind of want to blend it in
and make it look nice and not stand up.

456
00:22:18,539 --> 00:22:22,072
So to something
to be the jewelry of the cabinet,

457
00:22:22,539 --> 00:22:24,773
that's a good way of saying it. Yes.

458
00:22:24,773 --> 00:22:29,273
what do you think drives the popularity
of a specific type of cabinet hardware?

459
00:22:29,540 --> 00:22:33,274
So really kind of trends in the industry,
whether it's, you know, we're seeing

460
00:22:33,274 --> 00:22:36,674
a lot of textures and knurling
designs and faucets and lights, fixtures,

461
00:22:36,674 --> 00:22:38,807
which is what's inspiring
our new collections.

462
00:22:40,474 --> 00:22:42,375
you know, driven by the trends
and prominent lighting,

463
00:22:42,375 --> 00:22:45,875
I think is what, you know, drives
the popularity of, of our hardware.

464
00:22:45,875 --> 00:22:48,975
So, again, kind of piggybacks
off the first question you asked me.

465
00:22:49,075 --> 00:22:51,575
Yeah. You know, same kind of thing.

466
00:22:51,575 --> 00:22:54,342
Do you find that those trends impact

467
00:22:54,342 --> 00:22:58,543
what like how it's manufactured
or does it have a big impact

468
00:22:58,543 --> 00:23:00,710
on the manufacturing of cabinet
hardware at all?

469
00:23:00,710 --> 00:23:03,577
Yeah, absolutely. So every year
we come out with new designs.

470
00:23:03,577 --> 00:23:05,244
So that's one thing about top

471
00:23:05,244 --> 00:23:09,044
knobs is every single year
we come out with about 5 or 6 new looks.

472
00:23:09,044 --> 00:23:12,578
Usually we, you know, cater those based on
what's going on in the industry.

473
00:23:12,578 --> 00:23:15,611
And we get a lot of feedback
from our customers, designers, work

474
00:23:15,611 --> 00:23:17,612
and trade shows and things like that.

475
00:23:17,612 --> 00:23:21,012
And, you know, people
kind of hip us to the trend that even just

476
00:23:21,012 --> 00:23:24,946
maybe in the eyes and ears for the company
out in the field and our local sales

477
00:23:24,946 --> 00:23:26,679
team and our customers, they,

478
00:23:26,679 --> 00:23:29,013
you know, let us know what's trending,
what's popular.

479
00:23:29,013 --> 00:23:30,613
And you need hardware to match X

480
00:23:30,613 --> 00:23:33,880
or you need a finished
that looks like this and things like that.

481
00:23:33,880 --> 00:23:35,413
So, you know, we are

482
00:23:35,413 --> 00:23:36,580
we have our ears to the ground,

483
00:23:36,580 --> 00:23:38,680
and we're always trying to stay current
with what's going on

484
00:23:38,680 --> 00:23:41,447
in the kitchen of both industry
and what's trending.

485
00:23:41,447 --> 00:23:45,348
And that's what we drive
our new designs off of for sure right now.

486
00:23:45,348 --> 00:23:48,481
What metals and colors
are you seeing seeing that stand out above

487
00:23:48,481 --> 00:23:49,215
all the others?

488
00:23:49,215 --> 00:23:51,482
Which ones are super popular right now?

489
00:23:51,482 --> 00:23:55,515
So right now, we have a French called
Honey bronze, which is a gold tone that is

490
00:23:55,815 --> 00:24:00,016
far and away our number one French top
names has been in business over 30 years.

491
00:24:00,149 --> 00:24:03,783
so brush that nickel's always been
our number one finish.

492
00:24:04,116 --> 00:24:06,717
Last year, honey
bronze surpassed that nickel.

493
00:24:07,917 --> 00:24:10,250
and it was actually my third most popular
finish.

494
00:24:10,250 --> 00:24:13,917
Now matte black
also grouped into the top three as well.

495
00:24:13,917 --> 00:24:16,884
So black and gold
are what's trending right now.

496
00:24:16,884 --> 00:24:19,418
So all the finishes
we were just talking about

497
00:24:19,418 --> 00:24:22,485
seeing if people go kind of crazy
with what kind of cabinet

498
00:24:22,485 --> 00:24:25,585
hardware they have, if it matches
the rest of their kitchen or not.

499
00:24:25,752 --> 00:24:28,186
Most people,
when they're looking at their kitchen,

500
00:24:28,186 --> 00:24:30,886
they just want to simply change out
the hardware.

501
00:24:30,886 --> 00:24:33,619
It's an easy switch out. I know my mom.

502
00:24:33,619 --> 00:24:36,620
She's obsessed with just changing out
little things like that.

503
00:24:36,653 --> 00:24:37,753
It's super easy.

504
00:24:37,753 --> 00:24:40,020
What feedback
have you heard from homeowners

505
00:24:40,020 --> 00:24:42,087
that are looking to make
that kind of adjustment?

506
00:24:42,087 --> 00:24:43,654
So one thing that's a little bit

507
00:24:43,654 --> 00:24:47,688
tricky is you always have to match up
the existing center to center.

508
00:24:47,688 --> 00:24:50,688
So if you already have cabinet
hardware screwed in, sometimes it's,

509
00:24:50,855 --> 00:24:53,188
you know, three inches
and the piece you want from

510
00:24:53,188 --> 00:24:56,088
whatever Cabinet Harbor supplier
might be three, three quarter inches.

511
00:24:56,088 --> 00:24:56,922
So it might not fit.

512
00:24:56,922 --> 00:25:00,789
So I referenced a collection
called the Garrison Collection,

513
00:25:00,789 --> 00:25:02,056
which we just launched, the top notch.

514
00:25:02,056 --> 00:25:04,756
And what we launched with
that was universal back plates.

515
00:25:04,756 --> 00:25:07,756
So you can put it back plate over
your existing center to centers.

516
00:25:08,023 --> 00:25:11,223
And you know, if you have a three inch
center at the center and you wanted to add

517
00:25:11,357 --> 00:25:12,957
even a larger piece like a five and one

518
00:25:12,957 --> 00:25:16,724
sixteenths cover up, the existing
screw holes had a longer length.

519
00:25:16,724 --> 00:25:18,157
And where we go.

520
00:25:18,157 --> 00:25:20,024
So, that's one way to do it.

521
00:25:20,024 --> 00:25:22,591
But even just someone who, you know,
you're

522
00:25:22,591 --> 00:25:25,691
you're renting a house,
you just want to have maybe some old,

523
00:25:26,225 --> 00:25:29,159
I don't know,
ceramic knobs from 30 years ago on there.

524
00:25:29,159 --> 00:25:32,359
And they just want to swap out
and put some, you know, nice

525
00:25:32,359 --> 00:25:35,493
upgraded,
gold hardware on their cabinets.

526
00:25:35,593 --> 00:25:38,926
Just, really upgrades
the entire look of the entire kitchen.

527
00:25:38,926 --> 00:25:42,793
So, it's just it's an easy, inexpensive
add just to upgrade

528
00:25:42,793 --> 00:25:43,893
the look of what you have.

529
00:25:43,893 --> 00:25:45,527
Yep. I agree, and anyone can do it.

530
00:25:45,527 --> 00:25:48,794
You don't have to be a a trade pro
or really know how to work any

531
00:25:49,527 --> 00:25:51,894
specific tools besides,
like a screwdriver.

532
00:25:51,894 --> 00:25:56,161
Most of the time
it's probably the SDI project you can do.

533
00:25:56,161 --> 00:25:57,795
So yes, exactly.

534
00:25:57,795 --> 00:26:01,629
What kinds of stories or experiences
do you hear from trade pros?

535
00:26:01,662 --> 00:26:04,829
that will help shape
the future of Top Knobs products.

536
00:26:05,229 --> 00:26:08,363
Do you take any of their feedback
and move forward with it?

537
00:26:08,363 --> 00:26:08,829
Always?

538
00:26:08,829 --> 00:26:10,863
I mean, people can tell us about,

539
00:26:10,863 --> 00:26:14,297
you know, we we've launched some
some tables which you install

540
00:26:14,663 --> 00:26:17,364
and they kind of fade away
into the cabinets and some they were just

541
00:26:17,364 --> 00:26:20,597
saying, look,
we just want a, clear and concise way.

542
00:26:20,597 --> 00:26:22,764
Just so people can, you know,

543
00:26:22,764 --> 00:26:25,664
they don't want to have the cabinet ever
so much in your face.

544
00:26:25,664 --> 00:26:28,398
So we launched some temples
a few years ago, which is great,

545
00:26:28,398 --> 00:26:30,598
but really, all of our trends
and all of our designs

546
00:26:30,598 --> 00:26:32,565
and everything that we do
comes from the trade process.

547
00:26:32,565 --> 00:26:34,499
I mean, that's that's the feedback we get.

548
00:26:34,499 --> 00:26:36,532
We want to do
what makes their life easier.

549
00:26:36,532 --> 00:26:39,533
We want to do when they're doing installs,
when they're doing

550
00:26:39,566 --> 00:26:42,033
whatever trends,
they're doing anything like that.

551
00:26:42,033 --> 00:26:44,366
You know,
we want to make their lives easier.

552
00:26:44,366 --> 00:26:47,267
You know, everything we do
is driven by feedback from the field.

553
00:26:47,267 --> 00:26:50,667
So obviously today's main
focus is about the kitchen.

554
00:26:50,934 --> 00:26:54,134
But cabinet
hardware is place throughout the house.

555
00:26:54,467 --> 00:26:56,434
is there a place in the home that

556
00:26:56,434 --> 00:26:59,735
maybe unexpectedly rising in popularity
that you're seeing?

557
00:27:00,001 --> 00:27:03,968
I'd say laundry rooms, mud rooms,
and you oftentimes

558
00:27:04,002 --> 00:27:05,469
you see these boot benches

559
00:27:05,469 --> 00:27:08,302
that people that a lot of the cabinet
manufacturers are doing as well.

560
00:27:08,302 --> 00:27:10,202
you know, we have cabinet hardware.

561
00:27:10,202 --> 00:27:13,736
We also have decorative hooks as well,
which people are using within pop ups.

562
00:27:13,736 --> 00:27:16,736
A lot of people are doing that
in mud rooms and places like that.

563
00:27:16,803 --> 00:27:20,537
And then, believe it or not,
you know, with obviously Covid shifting

564
00:27:20,537 --> 00:27:25,304
a lot of people to remote work
and working from home, oftentimes

565
00:27:25,471 --> 00:27:27,638
people are putting cabinet
hardware on their,

566
00:27:27,638 --> 00:27:30,404
you know, office furniture and things
like that, which we've never had before.

567
00:27:30,404 --> 00:27:32,805
So, yeah, people are spending more time
in their home offices.

568
00:27:32,805 --> 00:27:35,738
They want a really nice piece of furniture
in their office.

569
00:27:35,738 --> 00:27:37,772
And oftentimes
you put no hardware on there as well.

570
00:27:37,772 --> 00:27:41,872
So probably a lot of outdoor
living type of situations too.

571
00:27:41,872 --> 00:27:42,639
I know that's been a

572
00:27:43,706 --> 00:27:44,306
couple of years.

573
00:27:44,306 --> 00:27:44,473
Yeah.

574
00:27:44,473 --> 00:27:46,173
We have some stainless steel
hardware that,

575
00:27:46,173 --> 00:27:49,606
that we, that we use all the time
that outdoor cabinet manufacturers use.

576
00:27:49,606 --> 00:27:51,740
And people do an outdoor kitchens use.

577
00:27:51,740 --> 00:27:55,940
obviously bathrooms is a huge place
as well outside the kitchen to

578
00:27:56,474 --> 00:27:59,908
so, you know, even just on a vanity piece
for a couple of knobs

579
00:27:59,908 --> 00:28:01,141
on there to dress it up as well.

580
00:28:01,141 --> 00:28:04,141
So that's another DIY project
for people to swap out for Roman.

581
00:28:04,508 --> 00:28:08,808
and so, yeah, lots of places
outside the kitchen, they use top notes.

582
00:28:08,875 --> 00:28:12,742
How often do you find kitchen designs
where homeowners choose to have more

583
00:28:12,742 --> 00:28:16,876
matching cabinet hardware, as opposed
to, cabinet hardware that stands out?

584
00:28:17,076 --> 00:28:18,976
You talked
you talked about it a little bit already,

585
00:28:18,976 --> 00:28:22,043
but you're seeing most
people are just playing by the book.

586
00:28:22,310 --> 00:28:25,377
Maybe there's a few odd jobs out there
that want to go crazy.

587
00:28:25,377 --> 00:28:28,177
And I mean, it's super easy.
You can always switch it out.

588
00:28:28,177 --> 00:28:29,011
If it doesn't work right.

589
00:28:29,011 --> 00:28:29,911
You can always put it out.

590
00:28:29,911 --> 00:28:32,911
But you know, we we don't see people
taking too big of risks.

591
00:28:33,011 --> 00:28:34,011
Yeah.

592
00:28:34,011 --> 00:28:37,545
And Top Knobs is, you know, a
pretty mainstream line.

593
00:28:37,545 --> 00:28:38,145
You know,

594
00:28:38,145 --> 00:28:41,645
of course we have some pretty designer
driven looks, but most of our stuff is

595
00:28:42,212 --> 00:28:45,612
pretty mainstream, pretty transitional,
doesn't fall too contemporary

596
00:28:45,612 --> 00:28:46,379
or too traditional.

597
00:28:46,379 --> 00:28:49,079
We're right in the middle
and people are just looking for

598
00:28:49,079 --> 00:28:51,480
something that blends into the cabinets
and not stand out too much.

599
00:28:51,480 --> 00:28:51,680
You know?

600
00:28:51,680 --> 00:28:54,347
Maybe they'll take a risk on a gold
finish, when maybe they would have gone

601
00:28:54,347 --> 00:28:56,247
with a brush that nickel
a couple years ago.

602
00:28:56,247 --> 00:28:59,447
Yeah, that's kind of where we see
people taking risks is on a, you know,

603
00:28:59,714 --> 00:29:03,014
a trending finish with gold or black,
which might stand out a little bit more.

604
00:29:03,014 --> 00:29:03,914
Whereas,

605
00:29:03,914 --> 00:29:04,514
you know,

606
00:29:04,514 --> 00:29:06,314
ten years ago
everything was past that nickel

607
00:29:06,314 --> 00:29:08,281
and maybe a traditional oil
or a bronze look.

608
00:29:08,281 --> 00:29:11,648
But that's where people are taking that
risk is when the finished, not so much

609
00:29:11,682 --> 00:29:14,015
the design. Gotcha. That makes sense.

610
00:29:14,015 --> 00:29:17,716
I'm sure durability plays a factor
in choosing the right kind of cabinet

611
00:29:17,716 --> 00:29:19,482
hardware, the right brand.

612
00:29:19,482 --> 00:29:22,683
How does top knobs help themselves
stand out in that regard?

613
00:29:22,683 --> 00:29:23,883
And maybe even talking to

614
00:29:23,883 --> 00:29:27,717
about outside, where you definitely want
to have something that can with hold

615
00:29:27,717 --> 00:29:31,184
the elements of being outdoors,
but even inside as well.

616
00:29:31,917 --> 00:29:33,617
Hey, look, at the end of the day,
it's pretty simple.

617
00:29:33,617 --> 00:29:36,284
Yeah, we have a lifetime warranty,
so any issues that you have,

618
00:29:36,284 --> 00:29:40,018
we stand behind our product and something
that effect the finished flakes off.

619
00:29:40,218 --> 00:29:41,951
Something breaks.

620
00:29:41,951 --> 00:29:44,485
we have a
no questions asked lifetime warranty.

621
00:29:44,485 --> 00:29:46,052
So we stand behind our product.

622
00:29:46,052 --> 00:29:48,185
That's great to hear. As simple as that.

623
00:29:48,185 --> 00:29:49,486
Yep. Exactly.

624
00:29:49,486 --> 00:29:52,486
We talked a little bit about trends
desktop

625
00:29:52,486 --> 00:29:54,419
knobs as far as going out in the field.

626
00:29:54,419 --> 00:29:57,520
Do we also do you guys also look at
I guess a lot of people

627
00:29:57,520 --> 00:30:01,554
bring up Pinterest
and looking from like a DIY standpoint,

628
00:30:01,754 --> 00:30:05,487
do you ever touch base on
just like the online community of DIY or.

629
00:30:05,654 --> 00:30:08,688
Yeah, we have a whole design community
within top notch.

630
00:30:08,688 --> 00:30:12,255
We have a whole designer blog
that we have,

631
00:30:12,255 --> 00:30:15,455
you know, we actually have a whole product
within our product management team.

632
00:30:15,455 --> 00:30:18,022
We have a design team, in-house designers
and things like that.

633
00:30:18,022 --> 00:30:21,589
So they actually just returned
from the Saloni conference

634
00:30:21,589 --> 00:30:24,589
in Milan, Italy, a couple weeks ago.

635
00:30:24,689 --> 00:30:27,423
just to see what the trends are in Europe
right now.

636
00:30:27,423 --> 00:30:29,856
So, yeah,
I mean, we have our ears to the streets,

637
00:30:29,856 --> 00:30:31,257
whether it's on the social media

638
00:30:31,257 --> 00:30:35,057
outlets, Pinterest, you know, traveling
to international trade shows.

639
00:30:35,124 --> 00:30:39,057
we actually we just at a trade show
in New York City, the ICF conference,

640
00:30:39,391 --> 00:30:42,658
yesterday and, yeah,
we're we're all over the place.

641
00:30:42,658 --> 00:30:44,925
We got our ears
to the streets on everything

642
00:30:44,925 --> 00:30:46,425
trending in the entire industry.

643
00:30:46,425 --> 00:30:49,425
So, our in-house design team was for each.

644
00:30:49,725 --> 00:30:51,392
so what's next for Cabinet Hardware?

645
00:30:51,392 --> 00:30:52,659
What do you see happening?

646
00:30:52,659 --> 00:30:54,926
Maybe in the next year or two with trends?

647
00:30:54,926 --> 00:30:56,226
Do you see it staying the same?

648
00:30:56,226 --> 00:30:58,359
Do you see anything going
a certain direction?

649
00:30:58,359 --> 00:31:00,660
Well,
I think we're going to continue to see

650
00:31:00,660 --> 00:31:03,660
texture on cabinets, texture on hardware.

651
00:31:04,127 --> 00:31:07,860
I can't really give you
a definitive design style that might drive

652
00:31:07,860 --> 00:31:12,194
more sales, but, you know, warmer wood
tones in their kitchens, more texture.

653
00:31:12,561 --> 00:31:14,728
that's kind of what we're seeing.

654
00:31:14,728 --> 00:31:18,028
And that's what they saw, overseas
in Milan a couple weeks ago as well.

655
00:31:18,562 --> 00:31:20,162
So we'll see.

656
00:31:20,162 --> 00:31:23,329
yeah, I expect more of the same
for the next couple of years.

657
00:31:24,229 --> 00:31:26,296
but you never know.

658
00:31:26,296 --> 00:31:31,063
I don't know, do you think that,
I guess, like cabinets and hardwood,

659
00:31:31,296 --> 00:31:34,663
the trends that are in those markets,
is that influencing

660
00:31:35,230 --> 00:31:37,730
top knobs and cabinet hardware at all?

661
00:31:37,730 --> 00:31:41,197
Like, I know we're kind of getting away
from the gray flooring

662
00:31:41,197 --> 00:31:45,764
and going more into those Golden's like
you talked about Golden being the number

663
00:31:45,764 --> 00:31:50,231
one seller right now for you guys, kind of
just more going towards that probably.

664
00:31:50,465 --> 00:31:53,165
Yeah, I think I think a lot of that
and I think a lot of the finishes

665
00:31:53,165 --> 00:31:53,932
that have been popular

666
00:31:53,932 --> 00:31:57,032
the last couple of years and cabinets
like the the crazed greens,

667
00:31:57,032 --> 00:32:00,032
the blues, I think those are going
to kind of fade away.

668
00:32:00,233 --> 00:32:02,266
Those have the finishes. Nice. Yeah.

669
00:32:02,266 --> 00:32:02,866
You never know.

670
00:32:02,866 --> 00:32:05,866
Whatever it is, whatever it is,
we'll have some cabinet hardware to match.

671
00:32:05,966 --> 00:32:06,900
Okay. Perfect.

672
00:32:06,900 --> 00:32:07,800
Do you have anything else

673
00:32:07,800 --> 00:32:10,934
you want to add about top knobs
and what's in the future for top knobs.

674
00:32:10,967 --> 00:32:12,700
So the future for top knobs is more of
the same.

675
00:32:12,700 --> 00:32:13,867
We're going to continue to innovate,

676
00:32:13,867 --> 00:32:17,501
come out with great new designs
with multiple lengths, multiple finishes,

677
00:32:17,501 --> 00:32:21,035
matching appliance pools, quality
that's unmatched in the industry.

678
00:32:21,035 --> 00:32:23,202
Back with a lifetime warranty.

679
00:32:23,202 --> 00:32:24,568
excellent customer service.

680
00:32:24,568 --> 00:32:27,469
You know, the other thing about Top Knobs
is we have everything in stock.

681
00:32:27,469 --> 00:32:32,002
We have an over 99% water flow rate place
in order in the morning ship, same day.

682
00:32:32,002 --> 00:32:35,036
We have, you know, warehouse out
on the East coast, one on the West Coast.

683
00:32:35,703 --> 00:32:38,103
Usually you have everything
within 2 to 3 business days max.

684
00:32:38,103 --> 00:32:40,270
So, you know,
you continue to see top notch.

685
00:32:40,270 --> 00:32:45,304
Just be as strong supplier for you
and one that has your back and, yeah,

686
00:32:45,671 --> 00:32:48,338
we're we're thrilled to partner
with Prosource love

687
00:32:48,338 --> 00:32:51,771
doing business with you guys and, yeah.

688
00:32:51,771 --> 00:32:54,105
Look forward to continued sales
growth in the future.

689
00:32:54,105 --> 00:32:57,505
So, it's
it was a privilege to be asked to be

690
00:32:57,505 --> 00:33:00,505
on this podcast
and really, really excited to be here.

691
00:33:00,705 --> 00:33:03,206
this is actually my first ever podcast,
so I can't wait to see.

692
00:33:03,206 --> 00:33:05,606
Oh, great.
Thank you so much for your time.

693
00:33:05,606 --> 00:33:06,839
No, thank you for inviting us.

694
00:33:06,839 --> 00:33:08,406
It's this was a lot of fun for sure.

695
00:33:08,406 --> 00:33:09,940
So have a good one.

696
00:33:09,940 --> 00:33:10,273
I’m Kevin Devine,
and this is the ProSource Podcast.

697
00:33:11,473 --> 00:33:12,040
We're going to switch

698
00:33:12,040 --> 00:33:15,440
it over to Greg Payne
with Engineered Floors.

699
00:33:15,807 --> 00:33:17,841
Greg, thank you for joining today.

700
00:33:17,841 --> 00:33:21,441
If you don't mind introducing yourself
and introducing

701
00:33:21,441 --> 00:33:24,741
what you do with engineered Floors
and your position in the company.

702
00:33:24,908 --> 00:33:29,475
Hi, I'm Greg Payne, with engineered
floors, director of buying groups.

703
00:33:29,708 --> 00:33:33,442
I handle, CCI corporately,
as well as hopefully

704
00:33:33,442 --> 00:33:37,376
working with every, 
prosource showroom in the country.

705
00:33:37,543 --> 00:33:41,576
I think I've been the most,
if not, I'm sorry.

706
00:33:41,576 --> 00:33:43,510
I we'll be there shortly.

707
00:33:43,510 --> 00:33:44,943
so, I'm good.

708
00:33:44,943 --> 00:33:48,410
we've been doing business with you, 
quite some time.

709
00:33:48,410 --> 00:33:49,644
Me personally,

710
00:33:49,644 --> 00:33:53,711
through shot and through tough techs
and now through, engineered floors.

711
00:33:54,178 --> 00:33:58,311
I've been doing this for probably a little
longer than I've always been around. So.

712
00:33:59,878 --> 00:34:01,212
But, All good.

713
00:34:01,212 --> 00:34:03,912
love, the relationship we have.

714
00:34:03,912 --> 00:34:09,379
I love the relationship I have, with
Prosource, and, the Prosource family.

715
00:34:09,379 --> 00:34:10,479
it's awesome.

716
00:34:10,479 --> 00:34:13,946
And we've got some wonderful things
in the works, and,

717
00:34:13,946 --> 00:34:17,047
a lot of things that are going to happen
as we move forward in the future.

718
00:34:17,480 --> 00:34:21,481
This episode's all about kitchen design
and, engineered floors.

719
00:34:22,014 --> 00:34:25,281
is perfect for this episode, actually,
because flooring is a huge part of

720
00:34:25,281 --> 00:34:26,048
the kitchen.

721
00:34:26,048 --> 00:34:29,048
It's literally
the homeowner's foundation for the space.

722
00:34:29,181 --> 00:34:33,882
Why do you think that kitchen flooring
keeps itself in such a high position

723
00:34:33,882 --> 00:34:38,382
when it comes to homeowners and trade pros
making decisions on their kitchen floor?

724
00:34:38,416 --> 00:34:41,283
You know, it's
I'll share something personal with you.

725
00:34:41,283 --> 00:34:44,283
We're actually in the process
of remodeling our kitchen.

726
00:34:44,683 --> 00:34:46,616
There you go. Yes.

727
00:34:46,616 --> 00:34:50,250
So I've been going through
all the steps, you know, to,

728
00:34:51,550 --> 00:34:53,384
get this project started in June.

729
00:34:53,384 --> 00:34:56,217
So coming up very shortly.

730
00:34:56,217 --> 00:34:59,685
but, you know, the interesting thing,
you know, when you think about a kitchen,

731
00:35:00,051 --> 00:35:03,052
you know, I always refer to it
as the living kitchen,

732
00:35:03,785 --> 00:35:06,085
you know, because everybody
wants to spend time in the kitchen

733
00:35:06,085 --> 00:35:10,086
no matter what's going on,
whether it's celebrations, family events,

734
00:35:11,019 --> 00:35:12,052
friends over.

735
00:35:12,052 --> 00:35:15,053
It just seems to be a magnet
to attract people.

736
00:35:15,453 --> 00:35:18,553
But the interesting thing,
from a flooring perspective,

737
00:35:18,920 --> 00:35:21,253
you know, a lot of rooms in your house

738
00:35:21,253 --> 00:35:24,254
may or may not have that much
flooring exposed.

739
00:35:24,254 --> 00:35:27,321
So flooring in a kitchen
has a lot of exposure.

740
00:35:27,787 --> 00:35:28,154
All right.

741
00:35:28,154 --> 00:35:33,321
So it really makes a bold statement
in the floor of a kitchen.

742
00:35:33,655 --> 00:35:34,855
And if you think about it,

743
00:35:34,855 --> 00:35:38,622
with most appliances
most cabinets are on the wall, you know.

744
00:35:38,622 --> 00:35:41,089
So there is a large space there.

745
00:35:41,089 --> 00:35:46,956
And so it becomes, a bigger portion
of the visual of a kitchen.

746
00:35:47,589 --> 00:35:49,523
And I think it's very important.

747
00:35:49,523 --> 00:35:52,523
And if you look at any type

748
00:35:52,523 --> 00:35:55,757
of illustration from magazines

749
00:35:55,757 --> 00:35:59,057
to digital to whatever,
every time you look at one,

750
00:35:59,724 --> 00:36:01,691
they really have to focus in on cabinets,

751
00:36:01,691 --> 00:36:05,258
because if they do a kitchen shot,
you see a lot of flooring, right?

752
00:36:05,558 --> 00:36:06,791
They are an island.

753
00:36:06,791 --> 00:36:09,525
Those are the two things
that seem to dominate, the view.

754
00:36:09,525 --> 00:36:12,592
And I think with a lot
of what we were seeing

755
00:36:12,592 --> 00:36:16,192
as new trends, Island
seem to be kind of waning a little bit.

756
00:36:16,659 --> 00:36:19,026
And so that exposes even more floor.

757
00:36:19,026 --> 00:36:22,026
So I think those are really key to,

758
00:36:22,060 --> 00:36:24,993
you know, the foundation of the kitchen
is finding the right flooring.

759
00:36:24,993 --> 00:36:28,160
And I can tell you
from a personal perspective of,

760
00:36:28,594 --> 00:36:31,761
it's the one area
my wife is most concerned about.

761
00:36:31,927 --> 00:36:33,928
Yeah. I'm sorry.

762
00:36:33,928 --> 00:36:36,128
Yeah, probably because of those reasons
you just touched.

763
00:36:36,128 --> 00:36:39,028
Based on it, I feel like
it is like the first thing people say.

764
00:36:39,028 --> 00:36:42,729
The first people say, you know,
and so it's it

765
00:36:42,729 --> 00:36:48,229
is, important aspect
of designing a kitchen, know for sure.

766
00:36:48,229 --> 00:36:51,396
And you talked about just how much traffic
is usually in the kitchen.

767
00:36:51,763 --> 00:36:54,430
usually kitchens are near
the front of the house,

768
00:36:54,430 --> 00:36:57,430
or at least the doorways,
whether that's back or front.

769
00:36:57,697 --> 00:37:01,431
How has engineered floors
help develop floors that remain durable?

770
00:37:01,597 --> 00:37:04,598
To withhold all of that traffic
that's going in and out.

771
00:37:05,064 --> 00:37:08,465
you have large family gatherings,
you have pets in some homes.

772
00:37:08,565 --> 00:37:09,831
How has engineered floors

773
00:37:09,831 --> 00:37:12,832
kept up with just the durability
and the high quality of the flooring?

774
00:37:13,332 --> 00:37:18,166
Well, one thing,
that we have, recently done and,

775
00:37:18,166 --> 00:37:21,399
if you ever get down this way, Molly,
I'd love to give you a tour of our plant.

776
00:37:21,466 --> 00:37:27,000
we have a new, plant,
making luxury vinyl.

777
00:37:27,433 --> 00:37:31,200
And it is direct
digital printing right down to the core.

778
00:37:31,700 --> 00:37:34,267
And, we do not put layers on it.

779
00:37:34,267 --> 00:37:39,601
You know, one of the concerns, 
with luxury vinyl number one, scratching.

780
00:37:39,834 --> 00:37:40,501
Right.

781
00:37:40,501 --> 00:37:44,502
And we are now, making our product
with aluminum oxide,

782
00:37:44,502 --> 00:37:48,069
which gives us, an AC four
rating on the two styles

783
00:37:48,069 --> 00:37:51,336
that we just launched
with Prosource atmosphere and nurture.

784
00:37:52,002 --> 00:37:55,336
Not ugly scratch proof,
but it's more scratch resistant.

785
00:37:56,036 --> 00:37:57,436
it's more dent resistant.

786
00:37:57,436 --> 00:38:02,470
We have a high density, core,
that we're very, very proud of.

787
00:38:02,670 --> 00:38:06,071
we make every aspect of the product
right in our plant.

788
00:38:06,271 --> 00:38:10,704
All of the materials are sourced
right here in Georgia, Tennessee.

789
00:38:10,704 --> 00:38:12,505
And I think a little bit out of Kentucky.

790
00:38:12,505 --> 00:38:18,339
So, it's truly a US made product
and one of the few domestic products

791
00:38:18,339 --> 00:38:23,372
currently being made and also
one of the few true digital luxury models.

792
00:38:24,206 --> 00:38:26,806
Speaking of vinyl,
is there a call for certain

793
00:38:26,806 --> 00:38:29,906
wood appearances
more than others right now?

794
00:38:29,906 --> 00:38:30,873
Are you seeing

795
00:38:30,873 --> 00:38:35,607
which trends are definitely more,
in favor by trade pros and homeowners?

796
00:38:35,840 --> 00:38:38,841
I would say, just in general,

797
00:38:39,407 --> 00:38:42,508
people want wood, you know,
that's when you're like, clear.

798
00:38:42,508 --> 00:38:43,408
I want wood.

799
00:38:43,408 --> 00:38:47,175
And, you know, there's
there's some aspects of wood, you know, if

800
00:38:47,575 --> 00:38:50,208
if it is a, a gourmet kitchen

801
00:38:50,208 --> 00:38:53,542
you're building with a chef that comes in
and cook, maybe you can put wood in there

802
00:38:53,542 --> 00:38:57,276
because you probably have a crew
to clean up your house and maintain it.

803
00:38:58,109 --> 00:39:01,110
but if you're like the rest of us,
you know, you want to serve,

804
00:39:01,710 --> 00:39:03,310
that gives you that performance, right?

805
00:39:03,310 --> 00:39:05,510
That that makes those standards.

806
00:39:05,510 --> 00:39:08,477
And so, you know, with, you know, having

807
00:39:08,477 --> 00:39:12,011
a wood visual in digital,

808
00:39:12,411 --> 00:39:16,511
it's is five times
clearer than anything in the marketplace.

809
00:39:16,511 --> 00:39:17,045
Right.

810
00:39:17,045 --> 00:39:18,111
That's that's number one.

811
00:39:18,111 --> 00:39:20,412
So the visual is outstanding.

812
00:39:20,412 --> 00:39:24,879
And back at convention,
people remember I had a microscope.

813
00:39:26,012 --> 00:39:26,579
I mean,

814
00:39:26,579 --> 00:39:30,013
the only person you ever heard,
showing flooring with a microscope, but,

815
00:39:30,446 --> 00:39:34,280
it was used to point out
the fact that it is digital.

816
00:39:34,780 --> 00:39:38,614
Now, there's one important thing
in any digital aspect,

817
00:39:38,614 --> 00:39:42,414
whether it's a TV or whatever
you're looking at, could be digital.

818
00:39:42,414 --> 00:39:44,081
Print are the pixels.

819
00:39:44,081 --> 00:39:47,081
You know, that's
what makes the photo realist.

820
00:39:47,381 --> 00:39:51,682
And so, if you laid out real wood
next to our product,

821
00:39:51,682 --> 00:39:54,882
and I would highly recommend
the account manager steer this

822
00:39:54,882 --> 00:39:58,316
because it really shows
the product extremely well.

823
00:39:58,316 --> 00:40:02,783
When this happened, it looks more like
wood than it looks like a luxury model.

824
00:40:03,316 --> 00:40:06,916
So when someone comes in requesting
that wood visual,

825
00:40:07,517 --> 00:40:10,984
they have a, an opportunity
to give them a product

826
00:40:11,217 --> 00:40:15,051
that meets the water requirements,
that meets their performance

827
00:40:15,051 --> 00:40:18,184
requirements, yet
gives them this incredible visual.

828
00:40:18,384 --> 00:40:20,651
And, Molly, there's one additional thing.

829
00:40:20,651 --> 00:40:22,785
And this is really cool
because it's digital.

830
00:40:22,785 --> 00:40:26,518
Our repeat of planks is 35.

831
00:40:26,685 --> 00:40:27,985
So what happens.

832
00:40:27,985 --> 00:40:30,186
The industry average is seven.

833
00:40:30,186 --> 00:40:33,119
So if you're in a big room
with a lot of exposure

834
00:40:33,119 --> 00:40:36,920
where most kitchens are, you're going
to start seeing repeats, right?

835
00:40:36,953 --> 00:40:37,653
Yeah.

836
00:40:37,653 --> 00:40:41,120
Lead your meter to go
oh that's fake right.

837
00:40:42,020 --> 00:40:45,020
because you just keep seeing the repeats, 
in real wood.

838
00:40:45,020 --> 00:40:47,521
You don't necessarily see that. Right.

839
00:40:47,521 --> 00:40:50,521
So with our product with 35 plank repeats,

840
00:40:50,754 --> 00:40:53,555
you avoid those type of situations too.

841
00:40:53,555 --> 00:40:57,422
So we just think we have the right answer
for a lot of questions

842
00:40:57,422 --> 00:40:58,422
in this environment.

843
00:40:58,422 --> 00:41:02,989
And like you said, most common people
aren't going to have actual hardwood

844
00:41:02,989 --> 00:41:03,822
floors.

845
00:41:03,822 --> 00:41:06,756
No, those people don't have the budget or

846
00:41:06,756 --> 00:41:09,890
just, access to keep it
clean and maintain it.

847
00:41:09,890 --> 00:41:12,857
So, yeah, I mean, we
we have the in our house.

848
00:41:12,857 --> 00:41:14,090
So, Yeah, yeah.

849
00:41:14,090 --> 00:41:17,090
Let's say you want something
a little more durable.

850
00:41:17,090 --> 00:41:19,591
Wood's wonderful.
We have wood in our house, too, but,

851
00:41:20,657 --> 00:41:21,591
anyways, no,

852
00:41:21,591 --> 00:41:24,591
it's, Paul scraped wood that we have.

853
00:41:24,591 --> 00:41:26,825
Yeah. You have to be very careful with.

854
00:41:26,825 --> 00:41:29,792
With that.
I have a dog, and we have hardwood.

855
00:41:29,792 --> 00:41:33,159
And just one part of our house,
but we have an older dog now,

856
00:41:33,159 --> 00:41:35,226
so when we leave,
we have to keep them off of that

857
00:41:35,226 --> 00:41:38,693
and put them in a different room,
because cleaning the hardwood is just.

858
00:41:38,793 --> 00:41:39,493
It's a nightmare.

859
00:41:39,493 --> 00:41:41,060
If you have pet is a nightmare.

860
00:41:41,060 --> 00:41:43,460
So a lot of work

861
00:41:43,460 --> 00:41:46,460
talking about the
the wood look with vinyl.

862
00:41:46,527 --> 00:41:47,460
What where do you see that

863
00:41:47,460 --> 00:41:50,727
gray is comparing in popularity
to the more typical brown?

864
00:41:50,927 --> 00:41:53,461
What look is that going out.

865
00:41:53,461 --> 00:41:56,295
So so here's the thing with, visuals.

866
00:41:56,295 --> 00:41:58,395
And we're working on a lot of need,
of course,

867
00:41:58,395 --> 00:42:01,628
but I'll just talk about the current
two day course that we have.

868
00:42:01,962 --> 00:42:03,962
We have 12 SKUs in each right.

869
00:42:03,962 --> 00:42:08,329
So so there's a lot of variables and
colors in that, which includes some grays.

870
00:42:08,729 --> 00:42:10,429
it's really interesting.

871
00:42:10,429 --> 00:42:14,096
You know, as I travel the country,
you know,

872
00:42:14,696 --> 00:42:17,830
middle of the country is real wood
visual, right?

873
00:42:17,830 --> 00:42:18,463
Yeah.

874
00:42:18,463 --> 00:42:22,664
and, if you're on the coast,
it gets much lighter.

875
00:42:22,997 --> 00:42:25,198
Right? Interesting. Okay.

876
00:42:25,198 --> 00:42:29,131
where I'm seeing a lot of gray is kind

877
00:42:29,131 --> 00:42:32,932
of, western Texas
all the way to California.

878
00:42:32,932 --> 00:42:36,099
So it's kind of in that, southwest area.

879
00:42:36,465 --> 00:42:39,432
I'm seeing gray
still maintaining a lot of popularity.

880
00:42:40,399 --> 00:42:41,533
Now, once again, going back

881
00:42:41,533 --> 00:42:45,666
to personal experience,
one person pick up marketing survey.

882
00:42:45,666 --> 00:42:50,333
But we found gray and almost everything
we were looking at, right.

883
00:42:50,800 --> 00:42:50,934
Mean.

884
00:42:50,934 --> 00:42:53,334
Whether it was the countertop,
whether it was the backsplash,

885
00:42:53,334 --> 00:42:55,667
I mean, there was a hint of gray
everywhere.

886
00:42:55,667 --> 00:42:59,001
So, you know,
I think gray has integrated itself

887
00:42:59,001 --> 00:43:03,735
as a neutral color, 
within all types of flooring.

888
00:43:04,035 --> 00:43:07,169
I don't think it's predominant gray,

889
00:43:07,369 --> 00:43:09,202
meaning,
you know, it takes over everything.

890
00:43:09,202 --> 00:43:10,202
Your walls are gray.

891
00:43:10,202 --> 00:43:13,036
You know,
our cabinets are gray, etc., etc.

892
00:43:13,036 --> 00:43:15,869
I think there's still a lot of flexibility
to work around

893
00:43:15,869 --> 00:43:20,537
gray with many colors,
but there are grays, in our products.

894
00:43:20,537 --> 00:43:25,804
And I do see, areas of the country
that love gray as interesting to here too.

895
00:43:25,804 --> 00:43:27,871
just, you know, with different cultures

896
00:43:27,871 --> 00:43:30,971
across the United States,
which one is leaning more gray?

897
00:43:30,971 --> 00:43:34,405
Which one's leaning more towards,
like the Browns and the neutrals?

898
00:43:34,738 --> 00:43:37,805
We've talked about kitchens
being that high traffic area

899
00:43:38,105 --> 00:43:41,672
with pets, moisture spills.

900
00:43:41,672 --> 00:43:46,339
How has engineered floors elevated
the concept in homes across the country

901
00:43:46,339 --> 00:43:49,340
when it comes
to combating against moisture?

902
00:43:49,340 --> 00:43:53,973
So, one thing, Molly, and this kind of
ties into this a little bit,

903
00:43:54,440 --> 00:43:58,874
but I think it's important to mention,
you know, in developing this product,

904
00:43:59,207 --> 00:44:03,108
basically, from the,
the ground up, you know,

905
00:44:03,841 --> 00:44:06,408
we changed,

906
00:44:06,408 --> 00:44:10,775
our locking system, 
you know, we saw a lot of issues with tap

907
00:44:10,775 --> 00:44:15,476
and lock and, so we went to the
the angle angle, for our product.

908
00:44:15,476 --> 00:44:20,376
And I have personally, 
put boards together, not an install solved

909
00:44:20,376 --> 00:44:24,310
by any stretch of imagination,
but it shows I have put more together.

910
00:44:24,377 --> 00:44:26,944
it goes together very easily.

911
00:44:26,944 --> 00:44:30,911
I think the locking system
and how that, operates

912
00:44:30,911 --> 00:44:33,911
within the system of being waterproof
is important.

913
00:44:34,011 --> 00:44:38,278
and I think we have the right
locking system for that, aspect of it.

914
00:44:38,711 --> 00:44:39,445
Certainly.

915
00:44:39,445 --> 00:44:43,412
you know,
with, stone, plastic composite,

916
00:44:43,745 --> 00:44:47,679
you know, you have a, foundation

917
00:44:47,679 --> 00:44:52,579
that is essentially waterproof,
there, you know, and I think

918
00:44:54,246 --> 00:44:55,546
potentially back in the

919
00:44:55,546 --> 00:45:00,047
pandemic days, 
some of the manufacturers of these cores

920
00:45:00,380 --> 00:45:03,947
started trying to reduce cost
and changed a few things in their corners

921
00:45:03,947 --> 00:45:07,914
that maybe cheapen the product
a little bit, maybe lessen some of the,

922
00:45:08,281 --> 00:45:10,181
performance characteristics of that.

923
00:45:10,181 --> 00:45:14,648
And I think it's given us a chance
to have a fresh start on, developing

924
00:45:14,648 --> 00:45:18,516
something from the ground that that was
probably a very cool to be a part of, too.

925
00:45:18,782 --> 00:45:21,949
Oh, it's great off the tour coming here
that.

926
00:45:21,949 --> 00:45:22,149
Yeah.

927
00:45:22,149 --> 00:45:25,150
always really shocked, to see what

928
00:45:25,316 --> 00:45:29,550
what have you heard from trade
professionals that are installing flooring

929
00:45:29,717 --> 00:45:32,284
and helping homeowners
with the selection process

930
00:45:32,284 --> 00:45:35,617
that has helped shape the engineered
floors selection of flooring.

931
00:45:35,817 --> 00:45:38,751
Do you get any feedback where you're like,
I, we need to go in this direction

932
00:45:38,751 --> 00:45:41,185
because most of our trade pros are well,

933
00:45:41,185 --> 00:45:44,252
the first thing was the locking mechanism,
okay.

934
00:45:44,252 --> 00:45:45,585
That was feedback that we got.

935
00:45:45,585 --> 00:45:47,819
was the locking mechanism.

936
00:45:47,819 --> 00:45:50,452
But you know, as
we were developing the product and,

937
00:45:50,452 --> 00:45:51,419
and by the way,

938
00:45:51,419 --> 00:45:51,919
you know, it's

939
00:45:51,919 --> 00:45:55,653
not that, you know, we have something
that someone could go out and acquire.

940
00:45:55,819 --> 00:45:56,186
All right.

941
00:45:56,186 --> 00:45:56,553
Yeah.

942
00:45:56,553 --> 00:46:00,120
But, you know,
we had to spend about 80 million and,

943
00:46:00,620 --> 00:46:03,920
they're not going to get the equipment
overnight, maybe a couple of year

944
00:46:04,287 --> 00:46:06,354
to get it up and running correctly. Right.

945
00:46:06,354 --> 00:46:10,954
Because it is a true, learning process
as you make it.

946
00:46:11,388 --> 00:46:14,621
And so some of our feedback came
when we first started working on it

947
00:46:15,021 --> 00:46:18,755
was, some of the, performance issues

948
00:46:18,755 --> 00:46:22,922
from making it to dance, like dancing,
you know, all those things.

949
00:46:22,922 --> 00:46:24,156
And I was told by one account,

950
00:46:24,156 --> 00:46:27,923
yeah, to take you about 100,000ft²
to get things right.

951
00:46:28,089 --> 00:46:28,356
Right.

952
00:46:28,356 --> 00:46:31,590
So there's a lot of things that you test
in the lab aren't necessarily

953
00:46:31,590 --> 00:46:35,390
going to respond the way you expect
when they're actually in the field.

954
00:46:35,690 --> 00:46:39,524
So we've had a chance to go through
all of that, you know, starting back

955
00:46:39,524 --> 00:46:41,291
at the end of last year.

956
00:46:41,291 --> 00:46:45,691
And, and now the product
that we have launched out to the pros

957
00:46:45,691 --> 00:46:51,225
or showrooms, is what we feel
is a high quality product that,

958
00:46:51,425 --> 00:46:54,892
you know,
will meet all of their expectations

959
00:46:54,892 --> 00:46:59,126
and hopefully exceed
all of your, members expectations

960
00:47:00,226 --> 00:47:03,960
and, and give them a high quality product,
well designed and

961
00:47:03,960 --> 00:47:08,460
and meet the waterproof meet,
you know, more scratch resistant,

962
00:47:09,060 --> 00:47:12,561
but most importantly, look like

963
00:47:12,794 --> 00:47:16,895
they want it to look right, because
ultimately, when you buy a product,

964
00:47:16,895 --> 00:47:20,862
when I buy a product, you know, it's it's
what appeals to me, right?

965
00:47:20,862 --> 00:47:25,229
And and a lot of times you're looking at
something that has a visual appeal.

966
00:47:25,229 --> 00:47:26,962
That's part of the value equation.

967
00:47:26,962 --> 00:47:29,029
Right? It's that visual, you know.

968
00:47:29,029 --> 00:47:32,763
So we think we've given a great value
equation

969
00:47:32,763 --> 00:47:36,663
with performance,
with the characteristics that we have,

970
00:47:36,763 --> 00:47:40,730
with the fact that it truly does
look like real wood.

971
00:47:41,297 --> 00:47:43,397
we've even had
some people who have told us

972
00:47:43,397 --> 00:47:46,431
it looks like a sanded
and finished piece on the floor.

973
00:47:46,998 --> 00:47:51,231
And one of the cool things, Molly,
is because it is a digital file.

974
00:47:51,231 --> 00:47:55,032
We actually do a digital file of 35
planks.

975
00:47:55,032 --> 00:47:57,199
It's how we get the 35 points.

976
00:47:57,199 --> 00:47:59,032
So we take real wood, the 35,

977
00:48:00,066 --> 00:48:01,132
files.

978
00:48:01,132 --> 00:48:04,399
Now, the cool thing about that,
because it's digital,

979
00:48:04,533 --> 00:48:09,233
going online with our products, it's
not a picture of a picture of a picture.

980
00:48:09,633 --> 00:48:10,533
Yeah, yeah.

981
00:48:10,533 --> 00:48:11,800
That's true.

982
00:48:11,800 --> 00:48:13,700
Online we look so much better.

983
00:48:13,700 --> 00:48:14,767
I've had so many people.

984
00:48:14,767 --> 00:48:16,334
Oh, what are y'all doing to this? Why?

985
00:48:16,334 --> 00:48:17,601
You know what?

986
00:48:17,601 --> 00:48:19,768
Y'all are digitally enhancing this.

987
00:48:19,768 --> 00:48:21,601
No, it's a digital.

988
00:48:21,601 --> 00:48:22,835
It's true.

989
00:48:22,835 --> 00:48:24,968
Right? It's the real thing. It's digital.

990
00:48:24,968 --> 00:48:28,369
You know, it's not like,
you're having to manipulate sales

991
00:48:28,402 --> 00:48:33,269
since most of our competitors are film
or some type of, paper film base, or

992
00:48:33,869 --> 00:48:37,936
there are some
that are printing onto paper digital,

993
00:48:38,136 --> 00:48:42,170
but it's still not quite
the same as direct digital printing.

994
00:48:42,903 --> 00:48:48,371
so I think that's one thing
that, really separates us

995
00:48:48,637 --> 00:48:51,738
and one thing that we got
a lot of feedback on, on moving forward

996
00:48:51,738 --> 00:48:56,138
with what excites you the most about vinyl
in the home from our perspective.

997
00:48:56,138 --> 00:48:58,705
And we've been importing for a long time.

998
00:48:58,705 --> 00:48:59,072
Right.

999
00:48:59,072 --> 00:49:05,239
but, you know, making a domestic product
and knowing that it is a,

1000
00:49:05,772 --> 00:49:09,306
a large percentage of the business
and being able to participate in that

1001
00:49:09,306 --> 00:49:14,540
with a product made in the US,
sourced in the U.S., that excites me

1002
00:49:14,573 --> 00:49:18,741
and that excites us, you know,
because we're doing something, that,

1003
00:49:18,741 --> 00:49:21,041
you know,
people haven't done at this point,

1004
00:49:21,041 --> 00:49:25,408
you know, most of this is imported,
and, you know, it's coming in containers

1005
00:49:25,708 --> 00:49:28,642
and, you know, we have a few supply

1006
00:49:28,642 --> 00:49:31,975
chain issues every once in a while
for different reasons.

1007
00:49:32,309 --> 00:49:33,942
we're not going to have that.

1008
00:49:33,942 --> 00:49:39,176
And we can ship out very quickly,
and ship it right from vault in here.

1009
00:49:39,176 --> 00:49:43,476
And, and that excites me
from the aspect of, providing,

1010
00:49:43,476 --> 00:49:47,510
you know, our base in North America,
a quality

1011
00:49:48,210 --> 00:49:51,077
US made, us sourced product.

1012
00:49:51,077 --> 00:49:52,144
That's awesome. Yeah.

1013
00:49:52,144 --> 00:49:55,978
It does feel like just listening to you
and hearing about engineered floors that,

1014
00:49:56,411 --> 00:50:00,412
engineers floors is doing a lot of things
that nobody else is doing right now

1015
00:50:00,412 --> 00:50:01,445
in the industry.

1016
00:50:01,445 --> 00:50:03,445
When did engineers floors start?

1017
00:50:03,445 --> 00:50:06,946
So, engineers
floors, floor started 13 years ago.

1018
00:50:07,512 --> 00:50:08,412
Okay.

1019
00:50:08,412 --> 00:50:12,079
And, literally,
we have a plant called Sam.

1020
00:50:12,346 --> 00:50:16,146
And you'll appreciate
this is named after someone's dog.

1021
00:50:16,780 --> 00:50:19,280
Oh, yeah. It's a hunting dog. They had,

1022
00:50:21,614 --> 00:50:22,847
Sam plant

1023
00:50:22,847 --> 00:50:27,181
and, it is over 3000ft² under one roof.

1024
00:50:27,948 --> 00:50:31,415
Now, let me explain how Dalton works.

1025
00:50:31,648 --> 00:50:34,648
Okay. Yeah,
it's kind of weird. Especially.

1026
00:50:34,782 --> 00:50:36,249
Have you ever been here?

1027
00:50:36,249 --> 00:50:37,615
No, I have it. Okay.

1028
00:50:37,615 --> 00:50:39,482
So this is kind of interesting.

1029
00:50:39,482 --> 00:50:42,949
So if you ever drive around, like,
I just went out and got some latch, right?

1030
00:50:43,749 --> 00:50:47,150
and you see all these trucks from all
these manufacturers driving everywhere.

1031
00:50:47,650 --> 00:50:48,517
Okay.

1032
00:50:48,517 --> 00:50:52,450
And, people always ask us,
why don't we see your trucks?

1033
00:50:52,617 --> 00:50:55,284
Now, there's a simple reason.

1034
00:50:55,284 --> 00:50:59,451
So an average square foot,
from our competitors,

1035
00:50:59,818 --> 00:51:02,585
their trucks drive 250 miles

1036
00:51:02,585 --> 00:51:05,585
for one square foot.

1037
00:51:05,652 --> 00:51:07,719
That's just involved.

1038
00:51:07,719 --> 00:51:08,485
Yeah.

1039
00:51:08,485 --> 00:51:09,319
So they have to move it

1040
00:51:09,319 --> 00:51:13,619
from this plant to this plant,
to this plant, to this plant 250 miles.

1041
00:51:14,719 --> 00:51:17,920
We average
five miles per square foot. Wow.

1042
00:51:18,420 --> 00:51:20,220
So it's a green story.

1043
00:51:20,220 --> 00:51:23,520
It's a hard one to promote,
but it's truly a green story.

1044
00:51:23,854 --> 00:51:24,254
Yeah.

1045
00:51:24,254 --> 00:51:28,521
Sustainability passes
and less gas used on top.

1046
00:51:28,521 --> 00:51:29,287
Yeah.

1047
00:51:29,287 --> 00:51:32,421
so when engineer for started,

1048
00:51:32,421 --> 00:51:37,988
it was the only flooring, company
in the business that was under one roof

1049
00:51:37,988 --> 00:51:41,722
and at one time is one of the largest,
manufacturing facilities in the world.

1050
00:51:41,722 --> 00:51:44,722
I think, Tesla now, has passed,

1051
00:51:45,722 --> 00:51:46,923
but we do have.

1052
00:51:46,923 --> 00:51:48,523
Yeah, and we do have. Yeah.

1053
00:51:48,523 --> 00:51:51,256
I used to expand it, quickly if needed.

1054
00:51:51,256 --> 00:51:57,157
And, so we're very happy about,
you know, our manufacturing process.

1055
00:51:57,157 --> 00:51:58,424
Very proud of it.

1056
00:51:58,424 --> 00:52:01,191
And, 
we think we make a high quality product.

1057
00:52:01,191 --> 00:52:05,991
and,
you could ask anyone, about our service,

1058
00:52:05,991 --> 00:52:07,791
and you'll hear from everyone.

1059
00:52:07,791 --> 00:52:10,058
Our service is second to none.

1060
00:52:10,058 --> 00:52:14,225
When did you guys introduce
digital digital flooring?

1061
00:52:14,659 --> 00:52:17,859
Okay, so, I started in October, right?

1062
00:52:18,026 --> 00:52:19,193
Okay.

1063
00:52:19,193 --> 00:52:21,860
And, we had people

1064
00:52:21,860 --> 00:52:24,893
in, prior to that,
and they saw the equipment

1065
00:52:24,893 --> 00:52:29,194
and they saw some mock ups,
and it really seen anything.

1066
00:52:29,227 --> 00:52:31,061
Truly. Right.

1067
00:52:31,061 --> 00:52:34,061
until literally when I was in, in October,

1068
00:52:34,061 --> 00:52:37,861
we were really starting
to, run inventory, right?

1069
00:52:37,861 --> 00:52:40,595
I mean, I know a lot of things.

1070
00:52:40,595 --> 00:52:44,629
There is another green story
to, our manufacturing there.

1071
00:52:44,629 --> 00:52:48,529
That's also one
that's really hard to relate,

1072
00:52:48,529 --> 00:52:52,463
to customers,
to consumers, to members, to whoever.

1073
00:52:53,029 --> 00:52:57,997
But we can, literally take a product,
run it through the entire process.

1074
00:52:57,997 --> 00:53:02,397
And before we put the attach pad,
we can actually recycle it,

1075
00:53:03,064 --> 00:53:07,098
re grind it and make it back into core
because there's sale

1076
00:53:07,998 --> 00:53:11,031
literally, we're printing
right onto the core so we can do that

1077
00:53:11,531 --> 00:53:14,998
and put it back into the process,
go through the whole extrusion

1078
00:53:14,998 --> 00:53:18,499
process again and make another core,
without a single waste.

1079
00:53:18,732 --> 00:53:19,632
We've had a lot of people.

1080
00:53:19,632 --> 00:53:22,399
Well, we know you're,
you know, starting this thing.

1081
00:53:22,399 --> 00:53:25,399
So, what are you doing with your seconds?

1082
00:53:25,399 --> 00:53:27,333
Really? Know how. Yeah, yeah.

1083
00:53:28,433 --> 00:53:29,700
You know, because

1084
00:53:29,700 --> 00:53:32,700
once we get to that last step and,
you know, we're kind of committed.

1085
00:53:33,067 --> 00:53:34,934
I know we've
we've talked about a lot of things

1086
00:53:34,934 --> 00:53:38,334
that, Engineered Floors
is going to be having in the next year.

1087
00:53:38,334 --> 00:53:40,568
I mean,
the digital concept is still pretty new.

1088
00:53:40,568 --> 00:53:42,301
Like you just touched base on.

1089
00:53:42,301 --> 00:53:45,435
Is there anything else on the horizon
with engineered floors

1090
00:53:45,435 --> 00:53:46,568
coming up in the next year

1091
00:53:46,568 --> 00:53:50,569
or two with vinyl and particularly
anything we haven't touched base on?

1092
00:53:50,569 --> 00:53:53,769
We are working on some,
very interesting things.

1093
00:53:53,936 --> 00:53:58,036
we actually have the, 
CSA hard surface buying team back here,

1094
00:53:58,036 --> 00:54:01,070
and we showed them some of the new,
the cores that we're working

1095
00:54:01,070 --> 00:54:04,370
on, some of the new visuals,
some of the things that we're learning

1096
00:54:04,370 --> 00:54:08,437
as we use the equipment more and more,
some unique things that we can do,

1097
00:54:08,704 --> 00:54:12,971
one we refer to as bold,
where you're actually bringing out

1098
00:54:13,004 --> 00:54:16,938
or the graining
because of how you process the image.

1099
00:54:17,205 --> 00:54:19,105
so you're adding more ink.

1100
00:54:19,105 --> 00:54:20,939
So it creates a bolder look.

1101
00:54:20,939 --> 00:54:23,306
So it brings out the graining
a little bit more.

1102
00:54:23,306 --> 00:54:27,139
We also have what's known
as a digital embossing process.

1103
00:54:27,373 --> 00:54:30,540
It's spot on
because it's kind of like a 3D printer.

1104
00:54:30,540 --> 00:54:32,173
You know, you're not manufacturing.

1105
00:54:32,173 --> 00:54:35,173
You have slides, you know, shipping.

1106
00:54:35,573 --> 00:54:36,807
it's right spot on.

1107
00:54:36,807 --> 00:54:41,441
So, our digital embossing is, 
quite unique,

1108
00:54:41,541 --> 00:54:45,708
to the industry really giving a
not so much the feel because, you know,

1109
00:54:45,708 --> 00:54:48,708
once a consumer fills in the sole,
they'll probably never feel it again.

1110
00:54:48,842 --> 00:54:52,675
Once they fill it up, it does, 
but it's primarily for the visual effect.

1111
00:54:52,675 --> 00:54:53,009
Right.

1112
00:54:53,009 --> 00:54:58,109
So you can, you know, see that, 
not you can see, medullary.

1113
00:54:58,109 --> 00:54:59,109
Right. You can see,

1114
00:55:00,243 --> 00:55:01,143
mineral streaks.

1115
00:55:01,143 --> 00:55:05,277
You know, all those things are enhanced
by other digital embossing.

1116
00:55:05,510 --> 00:55:07,543
So there's a lot of things we're learning
there.

1117
00:55:07,543 --> 00:55:11,777
We're also learning with aluminum oxide
how to move into a five.

1118
00:55:11,811 --> 00:55:17,378
Even potentially a C6 for even,
you know, more stringent, requirements.

1119
00:55:17,711 --> 00:55:22,012
and so in some of the visuals,
you know, because,

1120
00:55:22,245 --> 00:55:25,412
you know, you can take
a, a digital image of anything, right?

1121
00:55:25,845 --> 00:55:30,112
So we, we,
you know, looking at some really unique,

1122
00:55:30,112 --> 00:55:35,613
wood sources, to continue doing that and,
you know, maybe sometime in the future,

1123
00:55:35,613 --> 00:55:39,580
which, strangely enough, it's
an easier process to make tiles than it is

1124
00:55:39,580 --> 00:55:44,014
what we could, 
potentially make tile at some point.

1125
00:55:44,281 --> 00:55:49,014
And also, you know, it's not going to
happen right away, but we can also make,

1126
00:55:50,181 --> 00:55:52,982
longer
water planks as well, in the future.

1127
00:55:52,982 --> 00:55:56,349
So, and so a lot of opportunity

1128
00:55:56,349 --> 00:55:59,649
and, and, you know, just starting it's
kind of just getting that flavor.

1129
00:55:59,882 --> 00:56:00,982
yeah.

1130
00:56:00,982 --> 00:56:03,849
Marketing and understanding
that market better.

1131
00:56:03,849 --> 00:56:06,850
And, what, 
you know, our equipment can do.

1132
00:56:06,916 --> 00:56:08,016
That's another big part of it.

1133
00:56:08,016 --> 00:56:12,317
Our engineers, learn almost every day
some unique things that we can do.

1134
00:56:13,217 --> 00:56:13,450
Yeah.

1135
00:56:13,450 --> 00:56:15,417
I can't even imagine with how quick
the world's

1136
00:56:15,417 --> 00:56:21,218
changing to just with technology in 2026,
this might look entirely different.

1137
00:56:21,951 --> 00:56:24,085
Yeah, but you just said you never know.

1138
00:56:24,085 --> 00:56:26,918
You never know.
I mean, you know, who knows?

1139
00:56:26,918 --> 00:56:27,918
You know, I mean, you know,

1140
00:56:27,918 --> 00:56:31,686
I look back, ten years ago,
I would be shocked at what we do today.

1141
00:56:32,019 --> 00:56:33,852
Right? Yeah, that's very exciting.

1142
00:56:33,852 --> 00:56:36,753
A lot of fun and exciting things
happening with engineered floors.

1143
00:56:36,753 --> 00:56:37,786
It sounds like.

1144
00:56:37,786 --> 00:56:38,020
Yeah.

1145
00:56:38,020 --> 00:56:40,420
Well,
thank you so much today for your time.

1146
00:56:40,420 --> 00:56:43,120
Greg. I know it's nice to see you, too.

1147
00:56:43,120 --> 00:56:45,820
And maybe if I'm down there
sometime, I'll take a tour.

1148
00:56:45,820 --> 00:56:47,554
we'd love to have you down.

1149
00:56:47,554 --> 00:56:49,221
You're welcome to tight.

1150
00:56:49,221 --> 00:56:50,554
Awesome. Thank you so much.

1151
00:56:50,554 --> 00:56:52,321
Have a great day. You, too.

1152
00:56:54,855 --> 00:56:56,788
us today on the Progress Podcast.

1153
00:56:56,788 --> 00:56:59,988
Please like and subscribe to us
wherever you get your podcast.

1154
00:57:00,455 --> 00:57:02,689
Also, follow us on social media.

1155
00:57:02,689 --> 00:57:06,222
Check out our website at prosource
wholesale.com, and visit

1156
00:57:06,222 --> 00:57:10,323
your local Prosource wholesale showroom
for all of your home remodeling needs

1157
00:57:10,890 --> 00:57:14,023
and. End.