CX Nexus Podcast

Chris and Michael talk about the value of office working. We believe that there needs to be a balance between the two. Michael has always liked the idea of working in the office, but Chris likes the idea of working from home more. We also get involved in a conversation around how you have to fight for what you believe in when it comes to your online community. Chris goes into detail around how he fought to get Community icons, and more, into a "PingOne" like SSO for his community at his company. Even if it seems like a small thing, it might not be. Chris believes the impact is huge. Take a listen

Show Notes

Michael talks about a Wall Street Journal article called
Companies Start to Think Remote Work Isn’t So Great After All


Creators & Guests

Host
Chris Detzel
Chris is a versatile Digital Community Strategist with several years of experience. He has owned community vision, strategy, and execution. He is responsible for leading the development and execution of community engagement programs, creating compelling content for customer communities and acts as the voice of the customer. He believes that data should drive decisions as it is the key element of any long-term successful strategy.

What is CX Nexus Podcast?

CX Nexus," hosted by Nicole Saunders and Chris Detzel, is a cutting-edge podcast at the crossroads of community, customer experience, customer success, sales, and marketing. Tailored for forward-thinking leaders in mid to upper management, this podcast is a goldmine of insights for professionals shaping their careers in these interconnected domains. Emphasizing the importance of collaboration and cross-functionality, it navigates the intricate dance of integrating diverse business functions effortlessly.

Each episode unfolds as a masterclass in cross-functional leadership, offering innovative strategies for collaborative success and a deep dive into the latest industry trends. "CX Nexus" serves as a powerful platform for personal brand development for both its hosts and its audience. More than just a podcast, it's a career accelerator for the astute professionals in marketing, community engagement, product management, sales, and customer success.