In this episode of Studio A,
Will Ayers sits down with
Aderant Chief Client Officer
Josiah Chaves to explore how legal tech solutions are built around real client needs.
Josiah shares his journey from sales to product leadership, which shaped his approach to trust, alignment, and user experience. The conversation touches on Aderant’s latest developments in cloud-based AR and GL, the role of AI in firm operations, and the importance of removing friction across teams and technologies. He also explains what it means to create a frictionless experience and why 2025 is all about staying close to the voice of the customer.
Learn what’s changing in the way law firms work and why connection is at the center of it.
Highlights:
- Trust in Practice: Why consistent outcomes matter more than perfect tools
- New Tools and the Cloud: What Aderant’s new financial tools aim to solve
- Human Tech: AI as an enabler and not a replacement
Jump into the conversation:
(
00:00) Introducing Josiah Chaves
(
01:15) Setting the stage at Momentum 2025
(
02:04) Reflecting on a decade at Aderant
(
03:12) Cloud AR and GL as problem-solving tools
(
04:11) Drops and buckets: a framework for trust
(
05:43) Creating a frictionless experience without borders
(
06:42) How AI is reshaping the way firms work
(
07:42) Staying connected with clients as a 2025 focus
What is Studio A?
Behind every great law firm is a team of professionals working hard to keep operations running smoothly. With the challenges of staying on top of complex billing requirements, managing time reports, and navigating constantly shifting industry trends, it’s easy to see why most firms write off millions in uncollected revenue each year.
To help your firm stay in the green, we’re introducing Studio A, a new podcast from Aderant.
Studio A is purpose-built to help you run your firm like a well-oiled machine. In each episode, legal business leaders and industry experts will share problems firms face and the revolutionary approaches and cutting-edge software they use to solve them. Because ultimately, in the business of legal firms and the ever-evolving world of technology, you can’t afford to fall behind.