Human-Centered Security

You launch the product, enact the policy, or put the control in place and yet...people aren’t behaving the way you expect. As Dr. Alexander Stein, an expert in human behavior and decision-making and founder and managing principal of Dolus Advisors says, “people just don’t cooperate the way you want them to…there are lots of risk management elements that are beautifully architected but there is a delta between theory and practice.”

Show Notes

During this episode, we talk about:
  • Why looking for a silver bullet for cybersecurity is hopeless. Like any human issue, it is a multi-dimensional and complex.
  • Expectations versus outcomes: how we must take into account how “things will play out when you involve people.”
  • "Changing how people think and behave is complicated, non-linear, painstaking, and does not conform to your expectations.” Despite this, understanding and accounting for people when it comes to cybersecurity is critically important.
  • What organizations are missing and what organizations are doing well when it comes to accounting for people in cybersecurity.

Alexander Stein, PhD is an expert in human behavior and decision-making, and founder and managing principal of Dolus Advisors, a pyschodynamic management consultancy that advises CEOs, senior management teams, and boards in issues involving leadership, culture, governance, ethics, risk, and other organizational matters with complex psychological underpinnings. Dr. Stein is an internationally regarded authority in human risk and the psychodynamics of fraud and is frequently engaged as a specialist advisor in multi-jurisdictional, corruption, and executive misconduct matters and also helps companies mitigate and address human factor vulnerabilities in cybersecurity. He also consults with companies that develop and deliver technologies that assume decision-making functions in human affairs to mitigate unintended consequences to people, organizations, and society. Dr. Stein is a widely published and cited writer and thought leader, currently a regular contributor to Forbes on the psychology of leadership and misbehavior in business, and a frequent podcast and webinar guest, on-camera expert commentator, and keynote speaker and panelist.

Find more information on Dr. Stein and Dolus Advisors:

What is Human-Centered Security?

Cybersecurity is complex. Its user experience doesn’t have to be. Heidi Trost interviews information security experts about how we can make it easier for people—and their organizations—to stay secure.