Service Evolution

Welcome to the FM Evolution! Host, Shawn Black, takes time to cut through this dilemma with our very own Jim Robinson for our leadership series. Jim is the President & CEO of CGP Maintenance & Construction Services out of San Diego, CA. Beyond that, Jim is also a certified business coach, speaker, author, non-profit chairman, & top industry leader. You'll want to listen, follow along, & take some notes because becoming an authentic leader is only the beginning!

Show Notes

Shownotes:
(1:36) Introducing Jim Robinson
(2:47) What Makes a Successful Leader in 2021?
(6:38) Finding Focus in a Chaotic World
(8:03) Routines That Work!
(12:01) Turning Self Development into Team Development
(14:11) Authenticity: What it actually means
(20:43) Can Anyone Be a Leader?
(25:38) Advice for Aspiring Leaders
(26:20) Wrap Up



Links:
Shawn Black
Jim Robinson



Quotes:
“We've all become highly demanding of ourselves and of each other, and even more critical because of how powerful this tool in our pockets is.” (5:46) - Jim Robinson

“It's not so much the writing of the goal, as it is the focus of the writing of the goal. Because your subconscious, your brain, is going to work all the time, trying to achieve what you just told it to do.” (10:40) - Jim Robinson

“Society is really going out of their way to destroy leadership… So stand up, be a leader and guide people to their next best level and be there for them.” (16:34) - Jim Robinson

“I think you wake up one day, you look back at yesterday and you say, ‘Whoa, those people were paying attention to what I was offering or what I was saying or doing.’ And in those moments is when leaders are born.” (23:06) - Jim Robinson



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What is Service Evolution?

Service Evolution is the ultimate destination for America's service industry leaders. We provide the insight and advice you need to advance in your career, learn new skills, and advance in the service industry. Our podcasts feature interviews with industry experts, advice from successful leaders, and inspiring stories of success. Whether you're at the beginning of your journey or looking for ways to further your success, Service Evolution is here to help you take the next steps toward success. Join us as we explore the service leadership world and discover how to make a positive impact today.