Product by Design

Social robots started as Lee saw the problem of loneliness and isolation in retirement homes, as her own father needed more and more care. And she took up the cause right before Covid-19 hit, creating Social Robots and piloting them in several locations. She has learned an amazing number of lessons building a company, testing new ideas and new markets, and creating solutions to significant problems many of us are facing in our families today. From starting simple, to prioritizing privacy, to collaboration with retirement home staffs to create meaningful experiences. Listen in for some great product management and UX insights.

Show Notes

Social robots started as Lee saw the problem of loneliness and isolation in retirement homes, as her own father needed more and more care. And she took up the cause right before Covid-19 hit, creating Social Robots and piloting them in several locations. She has learned an amazing number of lessons building a company, testing new ideas and new markets, and creating solutions to significant problems many of us are facing in our families today. From starting simple, to prioritizing privacy, to collaboration with retirement home staffs to create meaningful experiences. Listen in for some great product management and UX insights. 

Lee's Bio:
Lee St James is a tech-savvy consultant and entrepreneur with over 25 years of business experience across a range of industries including consumer packaged goods and software. She is the founder and President of Social Robots, a technology start-up that is exploring how robots can engage, entertain, and educate residents, family members and staff at retirement homes and long-term care facilities. She is passionate about the opportunity for companion robots to relieve social isolation and loneliness and to help people be more connected with each other.

Lee has an Honors Business degree from Western University (London, Ontario) and a Masters degree in Business Administration from INSEAD (Fontainebleau, France). As an experienced general manager, collaborative team leader and serial entrepreneur, Lee has expertise in digital transformation, strategic marketing and robots. 

Links from the show:
www.socialrobots.ca
lee@socialrobots.ca
 
LinkedIn: https://www.linkedin.com/company/social-robots
Twitter:  https://twitter.com/social_robots
Facebook:  https://www.facebook.com/Social.Robots   (FB page for Mindy too: https://www.facebook.com/mindy.stjames.71/)
Instagram:  https://www.instagram.com/social.robots/
Youtube:  https://www.youtube.com/channel/UC0vp2MOxEzGri0iAq4zqScw

Being Mortal by Dr. Atul Gawande:  http://atulgawande.com/book/being-mortal/
Happily Ever Older by Moira Welsh: https://ecwpress.com/products/happily-ever-older

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What is Product by Design?

Interesting conversations about product management, user experience design, technology, and how we can create the best product experiences for users and our businesses.