Navigating the Next Normal

Cinnamon McCauley, Managing Director of One11 Advisors calls upon a prestigious group of panelists from across the multifamily sector to discuss the challenges around operations, technology, affordable housing and the customer experience.

Show Notes

The multi-family sector has always prided itself on being prepared for nearly anything but who could have planned for 2020? In the age of Covid-19, the multifamily sector has been forced to embrace a variety of new challenges from social distancing to sanitization. Yet beyond the need to implement new policies and protocols, some of the greatest challenges have been related to technology. From virtual tours, to leasing  we have seen a massive paradigm shift in the way multifamily needs to operate.

This week Cinnamon McCauley, Managing Director of One11 Advisors calls upon a prestigious group of panelists from around the multifamily sector to discuss the impact of COVID-19. They discuss what the asset class needs in order to push forward and how it's begun to adapt and innovate. Each guest shares some of the lessons and best practices for how their organization has responded to the challenges of COVID and provide some tangible advice on embracing the changes to technology within the multifamily asset class.

Guests:
  • Jennifer Staciokas- Executive Managing Director, Property Management- Western Wealth Communities
  • Gustavo Sapiurka- Former SVP, Realpage Affordable/Senior Living Markets
  • Stephanie Fuhrman - Catalyst Innovation Lab, Catalyst Housing Group
  • Craig Maness- Managing Director, Product Management, Greystar
Topics Discussed
Multifamily, Operations, Proptech, Affordable Housing

What is Navigating the Next Normal?

Welcome to Navigating the Next Normal.

A crisis typically speeds up what was going to happen anyway. After the longest CRE expansion anyone can remember, the COVID-19 pandemic has pushed forward multiple disruptions to business as usual that have been coming for years. This crisis is exposing who was ready for change, and who wasn’t – especially when it comes to leveraging technology strategically. The winners and losers of the next cycle are being determined by how well companies are positioned to adapt today.