The hospitality staffing crisis

Show Notes

On the podcast today we examine the staffing crisis affecting hospitality businesses globally and the impact Covid-19 and Brexit has had on the hiring landscape. 

In conversations with trade representatives and leading operators from London and New York, we explore the long-term challenges of developing meaningful careers within the hospitality space and solutions for attracting and retaining the brightest talent.

Tony Sophoclides, Strategic Affairs Director for the trade association UKHospitality, provides a macro overview on the current staff shortages felt across the UK.

Jessica Worden, Head of Coffee, GAIL’s, highlights the importance of being clear about your values and hiring people who embrace your vision.

Jonathan Rubinstein, CEO, Joe Coffee, shares how his company navigated the sudden impact of Covid-19 and the staff shortages experienced on re-opening.

We also hear from Freddie Speed, a restaurant general manager who has recently taken a pause from the industry, who gives insight on why a number of hospitality professionals are now considering alternative careers.

Credits music: New York Makes Me Cry by Abrielle Scharff, a former finalist for the Coffee Music Project NYC.

Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast 

What is 5THWAVE - The Business of Coffee and Hospitality?

A forward-thinking interview series examining the business of progressive coffee culture.

The 5THWAVE Podcast is hosted by Jeffrey Young, Editor-in-Chief of 5THWAVE magazine and Founder of Allegra Group.

Each episode features inspiring stories, business lessons, and thought leadership from the entrepreneurs and industry experts blazing trails to success across the world of coffee.

The podcast will delve into the detail of achieving operational excellence, get to grips with green coffee sourcing and seek out the very best of global coffee culture. We’ll also examine the future of e-commerce and coffee at home, the changing face of cafés and coffee shops, and how to hone winning HR strategies – plus much more.

Tune into the 5THWAVE Playlist on Spotify to listen to all the credits music featured the show: https://open.spotify.com/playlist/45goieo3qIN1xT9hSGnWeI

Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVEPodcast